PNY DUO-LINK User manual

PNY DUO-LINK On-The-Go Flash Drive
for iPhone and iPad
User Manual

Table of Contents
1. Introduction
2.System Requirements
3.Physical Descriptions
4.DUO-LINK App Installation
5.Using DUO-LINK App
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
DUO-LINK App Description
Copy/Move Files
Formatting DUO-LINK
Music Playback
Video Playback
Photo Library
Contacts Backup & Restore
Contact Us

1. Introduction
PNY DUO-LINK is an on-the-go USB flash drive with an integrated Apple Lightning connector
that works with iOS devices (iPhone, iPad, iPod touch) and a standard USB Type A connector
that works with both Mac and PC Computers.
DUO-LINK App allows users to:
•Easily transfer files between Mac/PC computers and iOS devices (iPhone, iPad, iPod touch)
•Browse and view documents, photos, music and video files stored on DUO-LINK and iOS device.
•Backup and restore iOS contacts
•Use DUO-LINK as an traditional USB flash drive on Mac and PC*
Note: DUO-LINK App is not required for use on Mac or PC.
Compatible PNY DUO-LINK On-The-GO (OTG) Products
2. System Requirements
•iOS device: iPhone 5 and newer, iPad mini, iPad mini with Retina display, iPad (4th generation),
iPad Air, iPod touch (5th generation) and later.
•iOS Version 7.1 or higher
•PC: Windows XP, Windows 7 and windows 8
•Mac OS 10.x and higher

3. Physical Descriptions
No. Name Description
1 Apple Lightning Connector Connector to iOS devices
2 Standard USB Type A Connector Connector to Mac or PC
3 Slider Slide to choose between Apple Lightning and USB
connector
4 LED Operating status indicator
4.DUO-LINK App Installation (as shown on an iPhone 6 Plus running iOS 8)
There are two ways to install the DUO-LINK App as described below.
Note:
App installation requires an Apple ID and Internet connection to perform. If you do not have an
Apple ID, please refer to the following links to apply for an Apple ID:
English: http://support.apple.com/kb/HT5622
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Method 1: Automatic Installation
Connect the DUO-LINK to the iOS device, “App Not Installed” dialog box will pop up.
Select the “App Store” option to be directed to the App Store to download the DUO-LINK app.
Note: Be sure to select the “App Store” option, if you select “Ignore”, the “App Not Installed” dialog
box would not show up again. If auto prompt does not appear, please search for DUO-LINK in
the Apple App Store.
Find the DUO-LINK app, tap the “GET” button followed by the “INSTALL” button to install the app.
Method 2:

Enter your Apple ID and password to download the app. After installation is completed,tap on
the DUO-LINK app icon on the home screen to start the app.
5. Using DUO-LINK App
With the DUO-LINK App installed, connecting the DUO-LINK OTG Drive to the iOS device will
automatically trigger a dialog box requesting permission for the DUO-LINK OTG Drive to
communicate with the PNY DUO-LINK App. Select “Allow”

5.1 DUO-LINK App Description
No. Name Description
1 App Storage
Browse local files stored within the DUO-LINK App
"App Storage" storage mode allows for quick and easy access
to files without connecting the DUO-LINK OTG Drive
2 Drive Storage Browse files stored on DUO-LINK OTG Drive
3 Contacts Backup and restore contacts
4 Media Library iOS Device media library
5 Settings Settings and support information
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5.2 Copy/Move files
Open any folder (e.g. below shows Photos folder) and select “Edit”
Select the files and choose the “Copy ” or “Move ” icon from the bottom tool bar and
select the destination (e.g. App Storage, Drive Storage, Camera Roll). Select the destination
folder and select “Copy to here”.

5.3 Formatting DUO-LINK
To format and erase all contents on the DUO-LINK Drive, select the settings icon at the upper
right corner as shown, and select “format” in the pop-up “Warning” dialog box select "Enter"
WARNING:
Do not remove the DUO-LINK OTG Drive while it is formatting. Otherwise it may become
unrecognizable to connected devices and you will have to reformat the DUO-LINK OTG Drive
again with a computer.
5.4 Music Playback
Tap the “Music” folder and tap on any music file to start music playback.

5.5 Video Playback
Select the “Movies” folder and tap on any video file to start playback.
This feature allows you to access the iOS device photo library, from which you can select
photos, and video files to copy to the DUO-LINK OTG Drive.
Select “Media Library” then select the files you want to copy and tap “Done”then Select "Drive
Storage"
5.6 Photo Library

5.7 Contacts Backup & Restore
You can use the DUO-LINK OTG Drive and the DUO-LINK App to backup and restore your iOS
contacts. First you need to ensure that the DUO-LINK App has access to your contacts.
Go to Settings > Privacy > Contacts > Swipe DUO-LINK to the right
Tap on "Contacts" icon and select "Backup" to perform contacts backup, then in the "Contact
Backup" pop-up, tap "OK"
Contacts will be backed up in the DUO-LINK “Contacts Backup” folder as backup file.

To restore contacts, tap “Restore” in the “Contact Backup” section, then tap "OK" to confirm
the “Contacts Restore” Select contacts file, then “Enter”

5.8Contact Us
“Support”: Online help information is available
“Report Bug”: To report bug or issues
E-Mail Technical Support: [email protected] (USA)
Phone Technical Support: 1 [phone] (USA)
Website: www.PNY.com