Point Mobile PM550 User manual

Enterprise Mobility
PM550
User Manual
For AndroidTM 7.1.2
Google, Android, Google Play and other marks are
trademarks of Google LLC.
Copyright © 2006 – 2018
Point Mobile Co., Ltd. All rights reserved

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
User Manual
Please note your phone is battery-embedded design with removable battery and battery cover. Unauthorized
personnel are strictly prohibited from disassembling the phone. Make sure to use only the power adapter (5V
2A Output AC/DC) that came with PM550.
In case your phone does not work as expected, you are strongly recommended to restart it by pressing and
holding the power button for at least 12 seconds until the startup screen appears. If your phone has
encountered a serious error and cannot be recovered, you should reset your phone to factory settings by using
the menu, either “Backup & Reset”, or “Factory Reset”. For more details, please refer to “Factory data reset”
section on page 51
Note: Please be cautious while performing the factory data reset. Because this will erase personalized
settings and data saved in your phone, such as SMS, Contacts, Music, etc.
Body-worn Operation
This device was tested for typical body-worn operations with the front
& back of the phone kept 0.2 inches (0.5 cm) between the user’s body
and the front & back of the phone. A minimum separation distance of
0.2 inches (0.5 cm) must be maintained between the user’s body and
the front & back of the phone. Any belt clips, holsters, and similar
accessories containing metallic components may not be used. Body-
worn accessories that cannot maintain 0.2 inches (0.5 cm) separation
distance between the user's body and the front & back of the phone,
and have not been tested for typical body-worn operations should be
avoided.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume
levels for long periods. Exercise caution when holding your device near
your ear while the loudspeaker is in use.
Rev 03

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Table of Contents
User Manual..........................................................................................................................................................................1
Table of Contents.................................................................................................................................................................2
Getting Started...................................................................................................................................................................... 3
Major Parts........................................................................................................................................................................ 3
Accessary..........................................................................................................................................................................5
Charge PM550.................................................................................................................................................................. 6
Turn On/Off PM550..........................................................................................................................................................8
Hot swap the battery........................................................................................................................................................9
Learning the basics............................................................................................................................................................10
Use a keypad..................................................................................................................................................................10
Use a touch screen........................................................................................................................................................12
Setup Wizard...................................................................................................................................................................14
Home Screen, Apps and Widget..................................................................................................................................21
Status & Notifications Icons..........................................................................................................................................30
Connect to your Wi-Fi network.....................................................................................................................................31
Scanner Settings................................................................................................................................................................33
Use a Scanner................................................................................................................................................................33
Scan a Barcode..............................................................................................................................................................42
OS Update...........................................................................................................................................................................44
OS Image update from Storage...................................................................................................................................44
OS Image update from OTG Port................................................................................................................................46
OS Image update from the FOTA................................................................................................................................49
Factory data reset..............................................................................................................................................................51
Factory data reset from Settings..................................................................................................................................51
Force Factory data reset...............................................................................................................................................53
EmKit....................................................................................................................................................................................56
EmKit Secure..................................................................................................................................................................57
EmKit Remote.................................................................................................................................................................60
EmKit Tools.....................................................................................................................................................................68
EmKit Demos..................................................................................................................................................................77

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Major Parts
Major Parts
Getting Started
1. LED Indicator
2. Touch Screen
3. Key pad

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Major Parts
Getting Started
1. Scanner
2. Scanner trigger
3. Gun handle
4. Charging pad
5. Power key
6. USB-C type connector
7. Battery lock

PM550 Android 7.1.2 User Manual
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Getting Started
Accessary
Accessary
Getting Started
AC/DC adapter Plug (US/ EU/ UK)
USB Type-C cable Li-ion battery (6300mAh)
Started

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Charge PM550
Getting started
Charge PM550
Getting Started
1. Insert “Battery” into the Gun handle. Press the Battery lock and turn the Battery to “Lock” position
(Clockwise)

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Getting started
Charge PM550
Getting Started
2. Connect the AC/DC adaptor to your device and wall socket respectively
3. LED indicator will display charging status.
Steady Red
Battery is charging
Blinking Red
Battery level is critical low
Steady Green
Battery is fully charged
PM550 Battery Specification
Main Battery
6,300mAh / 3.63V
Backup Battery
60mAh / 3.7V
Charging time
About 6.5 hours
Note: Always use an original charger and cable from the Point Mobile. Other chargers and cables may
damage PM550. In addition, make sure connector, charger, cables are not wet.

PM550 Android 7.1.2 User Manual
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Turn On/Off PM550
Getting Started
Turn On/Off PM550
Getting Started
Turn On
1. Press and hold the “Power Key”for a few seconds.
2. When PM550 enter to the boot mode, it will display “SMART BEYOND RUGGED” logo with short
vibration
3. Release the “Power Key” and wait until PM550 finish booting
Note: If you cannot turn on your PM550, try below steps
- To turn on PM550, battery needs to be charged certain level. Please charge first
- Press and hold the “Power key” for 12 seconds to force reboot
- Press and release the “Reset Hole”and then turn on PM550 again (Check)
Turn Off
1. Press and hold the “Power Key” until you see the power menu
2. Among the menu, tap “Power Off”

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Hotsw ap th e battery
Hot swap the battery
Getting Started
When battery level is low, you can replace the battery without turning off and on PM550.
- Remove the Battery and replace to another
one.
- Make sure the battery is locked properly.
- Press the Power Key to use PM550 again.

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Learning the basics
Use ak eypad
Use a keypad
Learning the basics
Power key
Press
- Lock the screen / Light up the screen.
Press and hold
- Display the power menu “Power Off / Reboot / Airplane mode”
Press and hold for 12seconds
- Forced to reboot
Press the “Power”key and “Home Button”key together
- Screen capture
Scanner trigger
When “Scan Setting”is turned on
- By pressing, PM550 scan the barcode.

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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Learning the basics
Using a keypad
Learning the basics
Numeric KeyPad
Recent Apps key
- Press to see recently used apps.
Home key
- From any apps or screens, press to return to the Home screen.
Back key
- Press to go back to the previous screen, or to close a dialog box, options menu, notification panel,
etc.
Numeric key
- Press to type numbers in the keypad
Yellow Key combination
- Press to type alphabet or special character
Blue Key combination
- Press to type function key (Blue color)

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Learning the basics
Use at ouch screen
Use a touch screen
Learning the basics
Touch
One-finger press
Double touch
One-finger press, lift, one-finger press, lift for “Zoom in”
Long press
One-finger press, wait, lift for “Select an item”
Drag, Swipe, or Fling
One-finger press, move, lift for “Scroll”or “Tilt”
Long-press drag
One-finger press, wait, move, lift for “Pick up and move” or “select multiple items”

PM550 Android 7.1.2 User Manual
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Learning the basics
Use a touch screen
Learning the basics
Scroll
Vertical or horizontal swipe in a single direction
Pinch Open & Close
Two-finger press, move outwards and inwords, lift for “Zoom in and out”
Rotate
When PM550 is turning sideways, screen orientation is changing

PM550 Android 7.1.2 User Manual
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SetupW izard
Setup Wizard
Learning the basics
When you power on your device very first time or boot after
factory reset, you need to setup your device
Language Selection
- Choose your language during setup process. Default
is English
Touch here to start setup your device
You can copy other device’s settings to your PM550 or
setup as a new device
Copy your data
- You can copy your settings from other Android
phone or Google account or iPhone
Set up as new
- Set your PM550 as your new device

PM550 Android 7.1.2 User Manual
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Setup Wizard
Setup Wizard
Learning the basics
Copy your data process
- Touch here to copy settings from your other devices
To copy your settings, please connect your PM550 to Wi-Fi
network

PM550 Android 7.1.2 User Manual
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Setup Wizard
Learning the basics
Choose the device or cloud where you want to copy the
settings.

PM550 Android 7.1.2 User Manual
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Setup Wizard
Learning the basics
Setup as new
- Touch here to set your PM550 as your new device
During setup process, Google services setup required.
Please connect your device to your Wi-Fi network.

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
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Setup Wizard
Learning the basics
After your Google account login, you can set PM550’s
name. Touch here to set a name
Choose security option for lock screen. You set specific
pattern or PIN or password here.

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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
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Setup Wizard
Learning the basics
To review the Google services option, please touch MORE
button. You can turn On/Off specific service
After your reviewing and set Google services option, touch
AGREE button for next step