Point Mobile PM550 User manual

Enterprise Mobility
PM550
User Manual
For AndroidTM 7.1.2
Google, Android, Google Play and other marks are
trademarks of Google LLC.
Copyright © 2006 – 2018
Point Mobile Co., Ltd. All rights reserved

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
User Manual
Please note your phone is battery-embedded design with removable battery and battery cover. Unauthorized
personnel are strictly prohibited from disassembling the phone. Make sure to use only the power adapter (5V
2A Output AC/DC) that came with PM550.
In case your phone does not work as expected, you are strongly recommended to restart it by pressing and
holding the power button for at least 12 seconds until the startup screen appears. If your phone has
encountered a serious error and cannot be recovered, you should reset your phone to factory settings by using
the menu, either “Backup & Reset”, or “Factory Reset”. For more details, please refer to “Factory data reset”
section on page 51
Note: Please be cautious while performing the factory data reset. Because this will erase personalized
settings and data saved in your phone, such as SMS, Contacts, Music, etc.
Body-worn Operation
This device was tested for typical body-worn operations with the front
& back of the phone kept 0.2 inches (0.5 cm) between the user’s body
and the front & back of the phone. A minimum separation distance of
0.2 inches (0.5 cm) must be maintained between the user’s body and
the front & back of the phone. Any belt clips, holsters, and similar
accessories containing metallic components may not be used. Body-
worn accessories that cannot maintain 0.2 inches (0.5 cm) separation
distance between the user's body and the front & back of the phone,
and have not been tested for typical body-worn operations should be
avoided.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume
levels for long periods. Exercise caution when holding your device near
your ear while the loudspeaker is in use.
Rev 03

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Table of Contents
User Manual..........................................................................................................................................................................1
Table of Contents.................................................................................................................................................................2
Getting Started...................................................................................................................................................................... 3
Major Parts........................................................................................................................................................................ 3
Accessary..........................................................................................................................................................................5
Charge PM550.................................................................................................................................................................. 6
Turn On/Off PM550..........................................................................................................................................................8
Hot swap the battery........................................................................................................................................................9
Learning the basics............................................................................................................................................................10
Use a keypad..................................................................................................................................................................10
Use a touch screen........................................................................................................................................................12
Setup Wizard...................................................................................................................................................................14
Home Screen, Apps and Widget..................................................................................................................................21
Status & Notifications Icons..........................................................................................................................................30
Connect to your Wi-Fi network.....................................................................................................................................31
Scanner Settings................................................................................................................................................................33
Use a Scanner................................................................................................................................................................33
Scan a Barcode..............................................................................................................................................................42
OS Update...........................................................................................................................................................................44
OS Image update from Storage...................................................................................................................................44
OS Image update from OTG Port................................................................................................................................46
OS Image update from the FOTA................................................................................................................................49
Factory data reset..............................................................................................................................................................51
Factory data reset from Settings..................................................................................................................................51
Force Factory data reset...............................................................................................................................................53
EmKit....................................................................................................................................................................................56
EmKit Secure..................................................................................................................................................................57
EmKit Remote.................................................................................................................................................................60
EmKit Tools.....................................................................................................................................................................68
EmKit Demos..................................................................................................................................................................77

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Major Parts
Major Parts
Getting Started
1. LED Indicator
2. Touch Screen
3. Key pad

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Major Parts
Getting Started
1. Scanner
2. Scanner trigger
3. Gun handle
4. Charging pad
5. Power key
6. USB-C type connector
7. Battery lock

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting Started
Accessary
Accessary
Getting Started
AC/DC adapter Plug (US/ EU/ UK)
USB Type-C cable Li-ion battery (6300mAh)
Started

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Charge PM550
Getting started
Charge PM550
Getting Started
1. Insert “Battery” into the Gun handle. Press the Battery lock and turn the Battery to “Lock” position
(Clockwise)

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Getting started
Charge PM550
Getting Started
2. Connect the AC/DC adaptor to your device and wall socket respectively
3. LED indicator will display charging status.
Steady Red
Battery is charging
Blinking Red
Battery level is critical low
Steady Green
Battery is fully charged
PM550 Battery Specification
Main Battery
6,300mAh / 3.63V
Backup Battery
60mAh / 3.7V
Charging time
About 6.5 hours
Note: Always use an original charger and cable from the Point Mobile. Other chargers and cables may
damage PM550. In addition, make sure connector, charger, cables are not wet.

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Turn On/Off PM550
Getting Started
Turn On/Off PM550
Getting Started
Turn On
1. Press and hold the “Power Key”for a few seconds.
2. When PM550 enter to the boot mode, it will display “SMART BEYOND RUGGED” logo with short
vibration
3. Release the “Power Key” and wait until PM550 finish booting
Note: If you cannot turn on your PM550, try below steps
- To turn on PM550, battery needs to be charged certain level. Please charge first
- Press and hold the “Power key” for 12 seconds to force reboot
- Press and release the “Reset Hole”and then turn on PM550 again (Check)
Turn Off
1. Press and hold the “Power Key” until you see the power menu
2. Among the menu, tap “Power Off”

PM550 Android 7.1.2 User Manual
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©2006 –2018 POINTMOBILE Co., Ltd. All rights reserved
Hotsw ap th e battery
Hot swap the battery
Getting Started
When battery level is low, you can replace the battery without turning off and on PM550.
- Remove the Battery and replace to another
one.
- Make sure the battery is locked properly.
- Press the Power Key to use PM550 again.