Poly VVX D230 User manual

VVX D230 IP DECT Cordless Telephone
Quick Start Guide
Introduction:
The VVX D230 DECT Phone is an IP based cordless
phone that you can use to manage calls to your line at
any time while you’re away from your desk.
Phone Basics:
The VVX D230 consists of a base station (shown at left)
and one or more handsets. Up to 8 handsets can
connect with a single base station.
The base station acts as a
charger for one phone.
Additional handsets are supplied
with their own charger.
Each handset has its own
extension number and each
operates independently of the
others.
The handset has an earpiece at
the top, just below the Poly logo.
The microphone is at the
opposite end, just above the
bottom of the phone.
A large color display offers easily
read information. When idle, the
date/time (and/or extension
number) display.
Icons at the top left and top right
show the phone’s signal strength
and battery status. A number
next to the battery icon identifies
the handset.
Two buttons immediately below
the display are used as multi-
purpose “soft” keys.
A 4-way keypad with a center “OK” button is
used to navigate the phone’s menu system.
The Green phone icon
red phone icon
is used to place a call, and the
disconnects a call.
Register the Handsets:
Each base unit can connect up to 8 handsets. Before you
can use a handset, it must be registered with the base
unit. This process takes only a few seconds, and it only
needs to be done once.
To register a new handset, follow these steps:
1. Press and hold the FIND button on the base station
for 5 or more seconds.
2. On the wireless handset, go to Menu > Settings >
Registration.
3. Select Register.
4. When the handset finds the base station, it asks you
to register to it.
5. Select Yes.
When the registration is successful, the screen
will display a message.
Make a Call:
Enter the desired number on the keypad and press the
green call button. You can also place a call
by entering the number on the keypad first, and then
press the Call button.
To make a call using the built-in Speakerphone, place
the call as described above, and then press the Speaker
key at the bottom left of the keypad. The speaker icon
will glow green when the speaker is in use. The speaker
is located on the rear of the phone.
Answer Incoming Calls:
or the Speaker icon while
Press the green Call key
the phone is ringing.
Adjust the Volume:
Press the Up and Down arrows on the 4-way keypad
during a call to adjust the earpiece volume.
To adjust the speakerphone volume, press up or
down while the speakerphone is in use.
To adjust the ringer volume, press the Up or Down ar-
rows while the phone is idle.

End a Call:
button.
Press the End Call
Conference Calls:
You can make a conference call with yourself and
two other parties.
To Start a Conference Call:
1. Call the first party, then press the New Call soft key.
2. Enter the second party’s number, then press Dial.
3. When the third person answers, press Options >
Conference.
To Split a Conference Call:
When you split a conference into two calls, both
calls go on hold, then you can choose which call to
make the active call.
1. During a conference call, press Split.
2. Select which call you want to resume.
To Join Calls into a Conference Call:
When you have an active call and a held call on the
wireless handset, you can join the two calls to make a
conference call.
1. With 1 active call and one held call, press Options.
2. Go to Conference, then press Select.
This establishes a conference call.
Ending the Conference:
To end the conference call, press the End Call
button. Note that hanging up does not disconnect
the other parties
Switching Between Calls:
You can switch between two calls when you have at
least one active call and one held call on the wireless
handset.
With one active call and a held call, press Swap.
Transfer Incoming Calls:
There are two methods you can use to transfer a call
to another phone:
•A Blind Transfer sends a call directly and
immediately to another party without consulting.
•An Aended Transfer allows you to speak with the
destination phone before transferring the call
To Perform a Blind Transfer:
1. During a call, press Options, then select Blind
Transfer.
2. Enter a number or select a contact from a directory
or the recent calls list.
3. Press Transfer.
The call is transferred when the contact answers the call.
To Perform an Attended Transfer:
1. During a call, press Options, then select Transfer.
2.
3.
4.
Enter a number or select a contact from a
directory or the recent calls list.
Press the Call soft key, the Call button, or the OK
button.
Talk with your contact, then press Transfer again
to complete the transfer.
Note that you can transfer calls to any number,
including internal and external phone numbers.
Mute During a Call:
You can disable the phone’s microphone to consult
privately with others in the room while listening to the
other party on the phone through the speaker or the
handset.
To mute the call, press the Mute icon at the bottom
right of the keypad. The button will turn red to
indicate that the microphone is muted.
Press Mute again to resume the call.
Call Forwarding & Do Not Disturb (DND)
You can set your phone to automatically forward
incoming calls automatically another destination.
You can also have incoming calls rejected (Do Not
Disturb).
To enable call forwarding:
1.
2.
Press the Menu softkey, and select Call Forwarding
from the list of menu items
Select the line to forward (in most cases, there will
only be one line) and press the Select softkey
3. Select “Always” and press OK
4. Enter the desired number to forward the calls to,
and press the Save softkey
5. Repeat these steps and uncheck the “Always”
selection to turn forwarding o
To configure the Do Not Disturb mode:
1. Press the Menu softkey and select “DND” from the
menu list.
2. Select the line to enable and press OK
3. While DND is enabled, the line icon on your phone
will display a “no” icon below the icon.
4. To disable DND, repeat these steps and un-check
the line. Press OK to save the setting.
Changethe Ring Tone:
You can set the ring type for external and internal
calls. External calls are any incoming calls from outside
your network. You can set a ring type to distinguish
these calls from internal calls.
To set the ring type for external calls:
Go to Menu > Preferences > Ring Type.
1. Select External or Internal Calls, and choose a
ring type. A sample of the ring type plays as
you scroll through the list
2. Press Save when the ring tone is selected
Voicemail Messages:
To access and listen to voicemail messages:
1. Press Menu, then select Messages.
2. Select the Message Center.
3. The voicemail system prompts you for a password.
prompt you to enter your
voicemail password.
© 2020, Poly, Inc. All rights reserved. Poly® and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc.
and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners.