Polycom Vortex EF-IR11 User manual

Installed Voice Business Group
Instruction Manual:
EFIR11 Remote Control
Copyright © 2003 Polycom, Inc.
Polycom  and the Polycom logo are registered trademarks of Polycom, Inc.
ASPI, Vortex, VS4000, Viewstation, and iPower are
registered trademarks of Polycom, Inc.
All other brand names, product names, and trademarks are the
sole property of their respective owners

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TABLE OF CONTENTS
TABLE OF CONTENTS ..................................................................................................2
INTRODUCTION / INITIAL SETUP.............................................................................3
Device ID's ..............................................................................................................................................3
Flow Control / Baud Rate ........................................................................................................................4
Physical Wiring .......................................................................................................................................4
BUTTON LAYOUT ..........................................................................................................5
1.) PHONE OFF.................................................................................................................6
2.) PHONE ON...................................................................................................................6
3.) VOLUME DOWN ........................................................................................................7
4.) VOLUME UP................................................................................................................9
5.) MUTING .....................................................................................................................10
6.) KEYPAD .....................................................................................................................11
7.) SPEED DIAL ..............................................................................................................12
8.) USER MACROS 0-34 ................................................................................................13
BUTTON / COMMAND ASSIGNMENT REFERENCE LIST..................................14
EXAMPLES .....................................................................................................................19
Example 1: Mute Local Codec Audio in addition to Telephone Audio................................................19
Example 2: Mute Local and Remote Audio (Telephone) .....................................................................21
Example 3: Mute Local and Remote Audio (Telephone and Codec) ...................................................23
Example 4: Sending Commands to other Linked Units........................................................................26
Example 5: Making Your Own Commands..........................................................................................27
SPECIFICATIONS..........................................................................................................29
TROUBLESHOOTING ..................................................................................................30
TECHNICAL SUPPORT................................................................................................31
Polycom IVB Contact Information........................................................................................................31

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INTRODUCTION /INITIAL SETUP
The EFIR11 has been designed to work exclusively with Vortex Devices (EF2280,
EF2241, EF2201, and EF2211) as an inexpensive way to control the units. To enhance
the flexibility of the remote control, each button has a corresponding Macro assigned to
it. This allows the integrator or end user add functionality to the pre-programmed
commands of the EFIR11.
You can use infrared repeaters to extend the length of the transmitter
and receiver. Make sure that the infrared repeater will pass at least a 38
kHz signal.
Refer to the Button / Command Assignment Reference List for more information as to
what command functionality has already been assigned to each button.
Unlike the EF2241, EF2201, and EF2211, the EF2280 does not have a
built-in telephone hybrid; however, you can still control the EF2280 via
Macros. See the Examples page for more information.
DEVICE ID'S
In order for the EFIR11 to work properly, the Device ID's of the Vortex unit(s) needs to
be set properly:
•EF2280: ID 00
•EF2211: ID 01 or ID 02 (01 is recommended)
•EF2241: ID 03 or ID 04 (03 is recommended)
•EF2201: ID 06 or ID 07 (06 is recommended)
To set the Device ID of the Vortex unit, go to press the HOME button on the front panel
so that VORTEX SYSTEM SETTINGS is shown on the LCD display. Then, press the ENTER
button and use either the DOWN or UPbuttons to scroll through the menu items until
you see DEVICE ID. Press ENTER and use the DOWN or UPbuttons to change the Device
ID. Press ENTER when you have selected the proper ID in order to save the ID to the
non-volatile memory of the unit.

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You cannot use the IR11 to interface with older EF Devices such as the
EF200 or EF1210. Use the EFIR10 to interface with those units.
The recommended Device ID's for the EF2241, EF2211, and EF2201 are
listed because those ID's will give you the best pre-programmed
functionality "out-of-the-box". By using the other Device ID's (02, 04,
and 07), you can make your own commands by using Macros. See
Example 5 for more information.
FLOW CONTROL /BAUD RATE
The EFIR11 sends commands at a data rate of 9600 with no flow control. Make sure
that the Vortex device has it's baud rate at 9600 and it's flow control set for Off. To
view those settings, press the HOME button on the front panel so that VORTEX SYSTEM
SETTINGS is shown on the LCD display. Then, press the ENTER button and use either the
DOWN or UPbuttons to scroll through the menu items until you see FLOW CONTROL.Press
ENTER and use the DOWN or UPbuttons to change the Flow Control of the unit. If you've
changed Flow Control to Off, press ENTER in order to save the flow control setting to the
non-volatile memory of the unit.
Press the DOWN button to change the Baud Rate of the unit. If you've changed the
Baud Rate to 9600, press ENTER in order to save the Baud Rate setting to the non-
volatile memory of the unit.
PHYSICAL WIRING
The EFIR11 connects to the RS-232 port of the Vortex unit. If you have multiple units
linked together via EF Bus, you may connect the IR11 to any linked Vortex device as
long as one of the linked Vortexes has the proper Device ID to accept commands from
the IR11.
We recommend keeping the distance from the receiver to the Vortex device to a
maximum of 50 feet using RS-232 specification cable. You may be able to increase that
distance with Category 5 or other low capacitance cable. If you decide to extend the
length of the RS-232 cable, make sure the cable you use is wired straight-through, i.e.
pin 2-2, pin 3-3, and pin 5-5. Flow control is not used by the EFIR10.

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BUTTON LAYOUT
Phone Off Phone On
Mute On
Mute Off
Volume - Volume +
1 2 ABC 3 DEF Flash
4 GHI 5 JKL 6 MNO Redial
7 PQRS 8 TUV 9 WXYZ
0#
User
Macro 3
User
Macro 2
User
Macro 0
User
Macro 1
User
Macro 4
User
Macro 8
User
Macro 7
User
Macro 5
User
Macro 6
User
Macro 9
User
Macro 13
User
Macro 12
User
Macro 10
User
Macro 11
User
Macro 14
User
Macro 18
User
Macro 17
User
Macro 15
User
Macro 16
User
Macro 19
User
Macro 23
User
Macro 22
User
Macro 20
User
Macro 21
User
Macro 24
User
Macro 28
User
Macro 27
User
Macro 25
User
Macro 26
User
Macro 29
User
Macro 33
User
Macro 32
User
Macro 30
User
Macro 31
User
Macro 34
Speed
Dial 1
Speed
Dial 2
1.) PHONE OFF 2.) PHONE ON
3.) VOLUME DOWN 4.) VOLUME UP
5.) MUTING
6.) KEYPAD
7.) SPEED DIAL
8.) USER MACROS

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1.) PHONE OFF
This button will terminate a phone call. It is similar to hanging up a handset after you
have finished a phone call. This has the same efffect as pushing the front panel PHONE
CONNECT button when the Vortex is off-hook.
2.) PHONE ON
Pressing this button allows you to make a phone call. It is similar to picking up a
handset. You will hear a normal dial tone from the local room loudspeakers after this
button is pushed which indicates that you can dial the phone number. This has the
same effect as pushing the front panel PHONE CONNECT button when the Vortex is on
hook.

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3.) VOLUME DOWN
This is a user defined button that executes Macro 53 on all Vortexes. The reason that
the button is user defined is that different rooms will use different outputs that are sent
to the amplifier.
Here is an example of how to create a Volume Down Macro for Output A. For this
example, we will attenuate the output by 2 dB each time the Volume Down button is
pushed. First, go to the Macros page of Conference Composer and scroll down until
you see MACRO 53. Now, right click your mouse under the COMMAND column. Select
INSERT COMMAND,OUTPUT,A, GAIN,-, 2DB:
You should see this when you are finished:
If you want to lower the gain on multiple outputs, just add another command to Macro
53. In this example, let's lower Output B also by 2 dB each time the Volume Down
button is pushed. Right click your mouse in the row for Macro 53 and select INSERT
COMMAND,OUTPUT,B, GAIN,-, 2DB:

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You should see this when you are finished:

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4.) VOLUME UP
This is a user defined button that executes Macro 54 on all Vortexes. The reason that
the button is user defined is that different rooms will use different outputs that are sent
to the amplifier.
Here is an example of how to create a Volume Up Macro for Output A. For this
example, we will increase the output by 2 dB each time the Volume Up button is
pushed. First, go to the Macros page of Conference Composer and scroll down until
you see MACRO 54. Now, right click your mouse under the COMMAND column. Select
INSERT COMMAND,OUTPUT,A, GAIN,+, 2DB:
You should see this when you are finished:
If you want to lower the gain on multiple outputs, just add another command to Macro
54. In this example, let's raise Output B by 2 dB each time the Volume Up button is
pushed. Right click your mouse in the row for Macro 54 and select INSERT COMMAND,
OUTPUT,B, GAIN,+, 2DB:
You should see this when you are finished:

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5.) MUTING
Using the mute buttons will mute the Output of the Vortex. By default, it does not
mute the input, although it can be programmed to mute inputs and outputs via a
Macro.
MUTE ON
This button prohibits the local audio from being sent to the far side. It does not
prohibit the remote audio from being heard in the local room. When this button is
pushed, a descending doorbell-like tone will be sent to the local room loudspeakers to
give audible indication that the audio has been muted. The Mute On button is
associated with Macro 52. See the Examples section for more information on
customizing the Mute On button.
MUTE OFF
This button permits the local audio to send audio to the far side. When this button is
pushed, an ascending doorbell-like tone will be sent to the local room loudspeakers to
give audible indication that the audio has been unmuted. the Mute Off button is
associated with Macro 55. See the Examples section for more information on
customizing the Mute Off button.