Polycom RSS 4000 User manual

7.0.0 |Oct. 2011 |3725-32870-002/C
Polycom®RSS™4000 System
User Guide

© 2011 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and
international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g.,
a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United
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All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.

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Contents
Polycom® RSS™ 4000 Introduction················································· 1-1
Overview ········································································ 1-1
System Hardware Installation·············································· 1-2
General Safety Precautions·············································· 1-2
Unpack the Package······················································· 1-2
Install the System ·························································· 1-3
System Indicators·························································· 1-3
System Initial Configuration················································ 1-4
Preparations before Configuration···································· 1-4
Modifying the Initial IP Address ······································ 1-5
(Optional) Installing Multicast Controls ····························· 1-8
(Optional) Configuring the Gatekeeper Settings ·················· 1-8
User Interface ··································································· 1-9
Web User Interface ························································ 1-9
TV User Interface ·························································· 1-9
Working Mode ································································ 1-10
Basic Operations············································································· 2-1
Introduction to the Web User Interface ·································· 2-1
User Permissions··························································· 2-2
Common Operations······················································ 2-2
Starting a Recording ·························································· 2-3
Playing Back Recorded Files ················································ 2-5
Ordinary User Configuration··························································· 3-1
Personal Settings······························································· 3-1
Virtual Recording Room (VRR) ············································ 3-2
Dialing-in to a VRR to Start Recording······························· 3-2
Modifying a VRR ·························································· 3-3
Archives·········································································· 3-5
Viewing Archives·························································· 3-5
Playing Back and Downloading Archives··························· 3-5
Modifying Archives······················································· 3-7
Quick Code······································································ 3-8

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Live Streaming ································································· 3-9
Starting a Live Streaming················································ 3-9
Viewing Live Streaming Information ································ 3-9
Viewing Live Streaming Video········································· 3-9
Multicast ········································································ 3-10
Multicast of an Archive or a Live Streaming Video··············3-10
Viewing Multicast Video ···············································3-11
Administrator Configuration ···························································· 4-1
Recording Templates ························································· 4-1
Viewing Template Information ········································ 4-1
Defining a Template ······················································ 4-1
Managing Templates ····················································· 4-4
Virtual Recording Room (VRR) ············································ 4-4
Defining a VRR····························································· 4-4
Dialing-into a VRR to Start Recording ······························· 4-7
Managing VRRs···························································· 4-7
Multipoint Recording························································· 4-8
Multipoint Recording and Live streaming Resource Usage ···· 4-8
Creating a Multipoint Recording Room ····························· 4-9
Reservation VRR ······························································ 4-10
Creating a Reservation VRR ···········································4-10
Channel·········································································· 4-11
Recording Setting ····························································· 4-12
Archives········································································· 4-13
Re-transcoding Archives················································4-13
Live Streaming ································································ 4-13
Live Streaming Resources Usage ·····································4-13
Multicast ········································································ 4-15
Configuring Multicast ···················································4-16
Multicast Operation······················································4-16
Network Service ······························································ 4-16
IP Setting····································································4-16
Gatekeeper ·································································4-18
SIP ············································································4-19
QoS ···········································································4-20
User Management ···························································· 4-21

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User ··········································································4-21
Viewing Users ·····························································4-22
Adding a New User······················································4-24
Managing Users···························································4-25
Groups·······································································4-25
Creating a New Group ··················································4-26
Managing Groups ························································4-26
Service Setting ································································· 4-26
Active Directory···························································4-26
Calendar Configuration·················································4-27
System Monitoring ··························································· 4-29
Dashboard ··································································4-29
Auditor ······································································4-32
Log Setting ·································································4-33
Hard Disk Warning ······················································4-33
System Security ······························································· 4-34
Ports··········································································4-34
Ping···········································································4-34
Security Policy·····························································4-35
Certificate Management····················································· 4-37
Installing the Certificate in the System······························4-37
Viewing the Certificate Details········································4-40
Removing a Certificate ··················································4-40
Using OCSP to Obtain Revocation Status ··························4-40
Enabling the Client Certificate Validation··························4-41
Maximum Security Mode··················································· 4-41
Running the System in Maximum Security Mode ···············4-42
Antivirus Protection ·····················································4-43
System Management························································· 4-45
System Configuration Backup/Restore·····························4-45
Data Backup/Restore····················································4-45
System Upgrade ··························································4-48
Product Activation ·······················································4-51
UI Customization·························································4-52
System time ································································4-54
Restart and Shutdown···················································4-55

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Restoring Factory Default Configuration···························4-55
System Recovery··························································4-56
TV User Interface Operation ···························································· 5-1
Introduction to Main Menu Page·········································· 5-1
Start Recording ································································· 5-3
Viewing Archives······························································ 5-4
Appendix A – Telnet/Terminal Commands········································ 6-1
HyperTerminal Parameters ················································· 6-1
Login ·············································································· 6-1
Command Introduction······················································ 6-2
Appendix B – Regulatory Notices ···················································· 7-1

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1
Polycom® RSS™ 4000
Introduction
Overview
The Polycom® RSS™ 4000 Recording and Streaming Server is a web server
that enables you to easily perform recording, live streaming, stream media
processing and multimedia archiving. Polycom® RSS™ 4000 system
supports the recording of single-point, multipoint, and multipoint video
conferences, including H.239 data contents. It can record and archive up to
1080P and live stream to the network audience at a quality of up to 720P.
The Polycom® RSS™ 4000 provides the following features:
•Supports recording of up to 15 concurrent video conferences, as well as
full video, audio and content recording.
•Supports resolutions of up to 1920 x 1080 (1080p) and 4Mbps of
bandwidth for recording.
•Supports H.264 High Profile for delivering greater definition and higher
clarity video with lower bandwidth than the baseline profile.
•Supports video conference live streaming, using Windows Media, which
can use two different bandwidths.
•Supports the multicast of recorded or live streaming events, with up to
20 simultaneous multicast sessions.
•Uses a Virtual Recording Room (VRR) as a base for recording and
authorizing playback permission. Users can have their own VRR for
recording and playing back.
•Offers various recording methods. Users can start a recording from
endpoints, an MCU or the Web user interface.
•Supports the integration with Polycom HD Series endpoints and
Polycom RMX/MGC conference platform to manually and
automatically perform recording, live streaming and playback.
•Supports the integration with Polycom Video Media Center™ (VMC)
1000 V2.0 for more powerful stream media management.
•Supports integration with Exchange server, and works with other
Polycom video conferencing devices for recording or live streaming
conferences when scheduling conferences through Outlook.
•Offers recorded archives in multiple video formats, so that users can
view content through an endpoint, the Web user interface and
MP4-supported players like an iPhone and an iPod.

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•Supports the recordings of audio-only and conversion to MP3 files for
downloading and playing.
•Supports the maximum security mode (MSM) for meeting high-security
environment requirements.
•Supports SSL certificate authentication encryption to ensure the data
security of Web communication.
Figure 1-1 Polycom® RSS™ 4000's Application in the Video Conference Network
System Hardware Installation
General Safety Precautions
Follow these rules to ensure general safety:
•Keep the area around the Polycom® RSS™ 4000 unit clean, free of
clutter and well ventilated.
•Decide on a suitable location for the equipment rack that will hold the
Polycom® RSS™ 4000 unit and is near a grounded power outlet.
•Use a regulating uninterruptible power supply (UPS) to protect the
Polycom® RSS™ 4000 unit from power surges and voltage spikes, and
to keep it operating in case of a power failure.
Unpack the Package
To unpack the system package:
1 Check the package to ensure its completion.
2 Open the package and check the items included. The following items
should be included:
―One Polycom® RSS™ 4000 server unit
―Two power cables
―Two RJ-45 network cables

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―One DB9 serial port cable
―A CD
―A license and a user registration card
3 Take all items out of the package and check if any of them is in poor
condition.
If you find damage, file a claim with the delivery carrier. Polycom is not responsible for
damage sustained during shipment of this product.
Install the System
1 Place the Polycom® RSS™ 4000 unit on a stable flat surface in the
selected location.
2 Insert each power cord connector into the rear of the unit and connect
each to an appropriately rated socket outlet.
The Polycom® RSS™ 4000 unit is supplied with two power cords, BOTH
power cords should be connected to the mains power supply during
normal operation.
3 Connect the LAN cable to LAN1 in the back of the system.
The LAN2 port is used when the system runs in the maximum security
mode. For more information, refer to Maximum Security Mode.
4 Turn on the power switch.
Figure 1-2 Connecting Cables
Plug Acts as Disconnect Device:
The socket outlets to which this apparatus is connected must be installed near
the equipment and must always be readily accessible.
In order to fully isolate the equipment then both power cords should be
disconnected otherwise the system will remain energized.
System Indicators
When the system is running, indicators on the front panel indicate operating
conditions of the system. Refer to the table below for the indicators and their
explanations.

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Table 1-1 Explanation of System Indicators
Indicator Panel
Identifier Status Explanation
LAN1 Activity
Status
Indicator LAN1 LED
Green light
on
Network port is functioning
normally, with no data being
transmitted
Green light
blinking
Network port is functioning
normally, with data being
transmitted
Off No Network connection
System Status
Indicator STATUS LED
Blue light
on
System is functioning normally,
with no resources being used
(idle)
Blue light
blinking System is functioning normally, with resources being used
Red light on System alert, with no resources
being used (idle)
Red light
blinking System alert, with resources being used
Hard Disk
Status
Indicator
HDD LED
Blue light
on Hard disk is functioning normally
Blue light
blinking System is recording
Red light on Hard disk is functioning
abnormally
Power Status
Indicator Power LED
Green light
on Power is functioning normally
Red light
blinking Power alert
System Initial Configuration
Preparations before Configuration
Obtaining Network Information
Before the initial configuration, get the following information from your
network administrator to configure Polycom® RSS™ 4000 to your local
network:
•IP address, subnet mask, and default gateway IP address to be assigned
to Polycom® RSS™ 4000 LAN ports.