POLYtij S3i User manual

Edition: A03 September 6, 2018
S3i
High Resolution
S3i Printer User Manual

Edition: A03 September 6, 2018
2
IMPORTANT
To ensure the best printing quality, we recommend utilising our specified cartridges and the
corresponding accessories. Any malfunction or poor printing quality caused by improper use of inks
or accessories which are not from Digital Ink Technologies Pty Ltd will not be guaranteed.
Safety Precautions
Please beware of the high voltage inside the machine once there is electrical connectivity.
Maintenance or disassembly by unqualified or unprofessional persons is strictly prohibited in order
to prevent any accidents from occurring. The machine must be reliably grounded by connecting the
grounding wire with the controllerandprint heads when installing the equipment. Improper grounding
will result in the machine’s failure as electrical spikes can damage the software and the machine
may not work normally. Do not expose ink cartridges directly under sunlight or high temperature
(35℃above). The heat from direct sunlight or high temperatures will affect the ink’s storage life and
print quality.
If ink spills on the user’s eyes or skin, please wash eyes or skin with clean water thoroughly.
Ink leakage inside the print head will cause burnout damage to the machine. Switch off the machine
and unplug it from the power outlet if ink leakage is spotted inside the printer. Contact a qualified
service technician for testing and repair.
Warning Signs
Caution: The sign “ ” indicates possible damage to the hardware within the printer or data loss.
Attention: The sign “ ” indicates important notes helpful for the user’s trouble-free operation.
Please read the manual carefully before using our inkjet printers.

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Introduction
Thank you for purchasing our POLYtij® S3i high resolution thermal inkjet printer. We hope to provide
helpful information with this machine, please read the manual carefully to learn more about the inkjet
printer and following the content below:
•Important precautions for use of the machine
•Introduction of printer: Parts and components of the machine
•Setup and Installation Instructions: Instructions for equipment setup and cartridge installation.
•How to use the printer and the check work before/after use of the printer: explanations of
general operation and start-up/shutdown.
•Operation instructions: explanations on how to new/edit data for printing, and how to adjust
printer settings.
•Care and Maintenance: Care and maintenance for printer and cartridges
Troubleshooting: Common failures and solutions
•Appendix 1 - Terms and Definitions: Definitions for terms used in this document.
Please read this user manual carefully before using the printer to grasp a full understanding of the
various capabilities and settings. This will also provide the user a quick reference to related sections
if encountering problems during operation.
Note 1: If the user cannot solve the problem encountered during operation, please contact your
distributor.
Note 2: The information contained herein is subject to change without notice. The user manual will be
updated and revised timely if necessary by publication of a new version.
Note 3: Any machine failure or damage caused by user’s negligence, will not be deemed under
warranty.

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Contents
1Important Precautions …………………………………………………………………………………………………………………… 6
2Technical Specifications 7
2.1 Performance Values .......................................................................................................................................................... 7
2.2 Features ............................................................................................................................................................................ 8
2.3 2.3 Ink Solutions ................................................................................................................................................................ 8
3Function Use Introduction 9
3.1 Message Management-Standard Mode 9
3.1.1 Message List ............................................................................................................................................................ 9
3.1.2 Toolbar..................................................................................................................................................................... 10
3.1.3 New Text Message .................................................................................................................................................. 11
3.1.4 Edit Message ........................................................................................................................................................... 26
3.1.5 Copy/Paste Message...................................................................................................................................……….... 26
3.1.6 Delete Message ...................................................................................................................................................... 26
3.2 Message Management-Simple Mode .................................................................................................... 27
3.2.1 Message List ............................................................................................................................................................ 27
3.2.2 Toolbar .................................................................................................................................................................. 27
3.2.3 New Message ......................................................................................................................................................... 27
3.2.4 Edit Message.......................................................................................................................................................... 32
3.2.5 Copy/Paste Message.............................................................................................................................................. 32
3.2.6 Delete Message ..................................................................................................................................................... 32
3.3 Printing Management ........................................................................................................................... 33
3.3.1 Start/Stop Printing ................................................................................................................................................ 33
3.3.2 Printing Delay ........................................................................................................................................................ 33
3.3.3 Initial Setting ......................................................................................................................................................... 33
3.3.4 Printing Monitor .................................................................................................................................................... 34
3.3.5 Re-print ................................................................................................................................................................. 34
3.3.6 Offset Adjustment ................................................................................................................................................. 35
3.4 Print Parameter ................................................................................................................................... 36
3.4.1 Print Setting .......................................................................................................................................................... 36
3.4.2 Printhead Setting ................................................................................................................................................. 36
3.4.3 Printing Option ...................................................................................................................................................... 37
3.4.4 Line setting ............................................................................................................................................................ 37
3.4.5 Special Printing ...................................................................................................................................................... 38
3.5 System setting ...................................................................................................................................... 38
3.5.1 System management .............................................................................................................................................. 38
3.5.2 Signal management................................................................................................................................................. 39
3.5.3 User management ............................................................................................................................................ 39
3.5.4 System Reset ............................................................................................................................................................ 42
3.5.5 About ........................................................................................................................................................................ 42
3.6 Tools ...................................................................................................................................................... 43
3.6.1 How to manage local images ................................................................................................................................... 43
3.6.2 Upgrade Management ............................................................................................................................................. 44
3.6.3 Backup and recovery ................................................................................................................................................. 46
3.6.4 Permission ………………………………………………………………………………………………………………………………………………………….. 47
3.6.5 Plugin Management ................................................................................................................................................. 48
3.7 Status bar ............................................................................................................................................. 48

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3.7.1 Cartridge status ........................................................................................................................................................ 48
3.7.2 System status............................................................................................................................................................ 49
3.7.3 Encoder information ................................................................................................................................................ 51
3.7.4 Photocell information ............................................................................................................................................. 51
3.7.5USB Status .................................................................................................................................................................. 52
3.7.6 Log out ...................................................................................................................................................................52
3.7.7 Internet Status .......................................................................................................................................................... 52
3.8 Input Method Introduction .................................................................................................................... 53
4Maintenance .................................................................................................................................. 55
4.1 Printer Maintenance .............................................................................................................................. 56
4.2 Ink Cartridge Maintenance ............................................................................................................... 56
5Appendix 1: Terms and Definition ................................................................................................... 57
6Appendix 2: Common Troubles and Solutions ................................................................................. 58
6.1 Troubleshooting and Solutions for Cartridge .......................................................................................... 58
6.2 Troubleshooting and Solutions for Printer ......................................................................................... 59

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1 Important Precautions
Welcome to the high resolution POLYtij®S3i thermal inkjet printer. To protect the user’s personalsafety
and user rights, please ensure correct installation and operation. Please read the following precautions
carefully and ensure anyone who will be using the machine is trained thoroughly using this manual.
Important Installation Precautions
The recommended distance should be 0.5 –2.5mm between the printhead and printing object.
Make sure to insert or remove the ink cartridge from the print head at an angle of 15 degrees to
prevent damage to the cartridge.
Do not place the printer in a dusty environment for extensive periods and please clean the printers
dust accumulation periodically.
The printer can only use the original battery and charger provided by the manufacturer. Do not
open or put near or onopenflames, and do not allowmetal contact or electrode short circuit. Please
avoid placing in excessive heat (over 60 degrees Celsius), humid or corrosive environments.
Important Operation Precautions
Do not poke or impact the touch screen with sharp materials.
The built-in photocell should not be covered when in use, or the printer will not print.
Please use the lint free cloth to wipe the nozzle plate when the print is not clear ordots are missing.
When the printing position is changed, please set the printing delay to achieve the best printing
result.
Do not insert or remove the ink cartridge while the machine is in printing process to not cause
damage to the cartridge or controller’s messages.
Do not use compressed air for cleaning the touch screen. High pressure compressed air may
damage the touch screen.
Do not use compressed air for direct or indirect cleaning of the ink cartridge. High pressure
compressed air may damage the nozzle plate.
Note: It is necessary for some cartridges to be removed from machine after operation. Turn off the
machine and remove the cartridge from the printer. Wipe the print head clean with a lint free cloth;
lock theprinthead with the protective cap to avoid the nozzles blocking (Contact ourafter-sale service
for more information about cartridges)

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2 Technical Specifications
2.1 Performance Values
Items
Specifications
Note
Technical source
HP TIJ2.5 Thermal Ink Jet technology;
Dimension
Controller (H*W*D): 225*140*36mm
Print head *2(H*W*D):
175*52*33mm
Weight
About 1kg
Power input
30V/3A,90W
Specified power
adapter
Print height
1-25.4mm
Print speed and
resolution
Standard 300DPI
Print content
Barcode, alphabetic, numeric, Chinese, image, date, shift
group, counter
Connection Ports
1) Ethernet port
2) USB1: assist the device to communicate.
3) USB2.0: Support U-Disk;
4) DB15 port *2
5) 20 pins aviation connector: print cable*2
Interface
8 inch Capacitive touch screen with 1280*720 resolution
Ink management
Automatically identifies ink types and optimal printing
parameters
Guaranteed genuine original HP ink;
Automatically measure the status of ink usage
Product
Certification
CE, FCC
Environment
requirement
Working environment: -10℃--55℃; 10%-85%RH
Storage environment: -25℃--80℃; 10%-90%RH

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2.2 Features
Items
Specification
Note
Languages
Chinese, English, French, German, Spanish, Portuguese, Russian, Korean and Japanese
Font
Default font is Arial bold; Users can load whatever fonts they require up to a
total of 5 fonts
Barcode
Code128、Code39、EAN8、EAN13、EAN128、UPCA、
UPCE、INT25、Code93、ITF14、PDF417、DATAMATRIX、
QR 、GrtidMatrix 、GS1RSS14 、GS1RSS14EX 、
GS1RSS14Limited 、GS1RSS14Truncated 、GS1EAN128 、GS1RSS14Stacked 、
GS1RSS14StackedEX 、
GS1RSS14StackedOmni、GS1DM
Multi-
management
Customisable users and security/authority
Date format
Variety of date formats available, you can also customise your own formats
2.3 Ink Solutions
Supports 42ml ink cartridges utilising HP TIJ2.5 technology
Supports inks of various colours: black, red, green, yellow, blue, magenta, etc
Supports porous, semi-porous and non-porous substrates
Supports innovative ink technologies such as POLYtij® UV Invisible, FOODtij®
and EDIBLEtij® for Anti-counterfeit, food grade and edible inks respectfully.

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3 Function Use Introduction
3.1 Message Management-Standard Mode
3.1.1 Message List
Click【Message】>【List】.
List mode switch: Display message in default listing, click 【Icon】, and switch to simple
display mode; Click
Expand list width: If the message name is long, and the list displays incomplete, click 【
Unfold】button for the list width to be expanded. It will then display complete message names; Click
【Recovery】again to return to default display width.
Search message: Click 【Search】, then popup search input box, enter keywords to match
searching, then list will show exact message; After clear input box, list will display all messages.
Message management: Click 【Manage】to popup message management options; Click
【Manage】again to hide message management options.
Icon
, to switch back to
normal
display mode;

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Import message: Insert a USB disk. The device will identify the disk, click 【Import】, and then
message of USB disk: Inkjet/msg will be imported into the list automatically; When the imported
message name is the same as on the device, it will popup reminder to rename import according to
reminder.
Export message: Insert USB disk, check for selecting imported message, click 【Export】,
then the selected message will be exported to USB disk path: Inkjet/msg.
Rename: Select file, then click 【Rename】, popup keyboard to edit message name, and
take effect after save.
Select all: Click【All】, select all messages in the list automatically, switch button to
【None】; Click 【None】Selected messages will be cancelled, then switchs back to 【All】
Tips: The device can save a maximum of 500 messages, it can’t continue to add or import data
after the maximum is reached.
3.1.2 Toolbar
There are three selections【Zoom Out】【Zoom in】【Self-adaptive】in the toolbar of message
management for preview and object editing; There are also three selections in the toolbar of the new and
edit message interface which are【Copy】【Paste】【Delete】buttons.
Click 【Tools】, expand various shortcuts.
【Copy】: Click object/source in the preview interface, click 【Copy】to clipboard.
【Paste】: Paste copy or cut object/source to the preview interface.
【Delete】: Select object/source inthe preview interface, Click 【Delete】, then it will remove
from the interface.
【Zoom in】: Enlarge 20% canvas size for every selection.
【Zoom out】: Zoom out 20% canvas size for every selection.
Copy
Zoom Out
Paste
Zoom in
Self
-
adaptive
Delete

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【Adaptive screen】: Display canvas size in 1:1 ratio.
Click 【Tools】again for the toolbar to be hidden.
3.1.3 New Text Message
Tips:
At single print head P1/P2 mode, there is only one line on the message interface up to 12.7mm
message can only use one print head to print.
2. At P1P2 combined mode, the message interface switches to two lines automatically
divided by a line in the middle to indicate crossover between the print heads. The first line is printed
by print head 1 and the second line is printed by print head 2.
3. At P1P2 separate mode，P1 and P2 objects can be created and printed separately
corresponding to G1 & G2 interface.
3.1.3.1 New Objects - Standard mode
[Message] > [New] > [Object list] > [Add] > [Text objects, barcode objects, image objects]
1) Text object: The default display text content (EXAMPLE TEXT)

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【Input】
Shortcut: Switch to shortcut to input text content, User can input Chinese, English, numbers,
symbols, and third-party language, 100 characters limited. (Note: If user has already added the
source in 【Routine】interface, then the input is invalid.)
Built Source List: Display the newly built source of this data.
Add the “Source” to the object: Select the “source” which you want to add into the built
source list, click side【Add】,it will then add to the preview interface and added list.
Note: Maximum of 50 “sources” can be added.
Added Source List: Display current source of object which has been added in order.
Adjust the sources order of object: Select “source” list, click【Prev.】【Next】to adjust
order.
Delete “source” of object: Select source which needs to be deleted in the added source list
first, then click side button【Delete】, a key to delete.
【Font】
Font: Select the font. It can be upgraded if needed.
Size: Click the drop-down button to select the font size or height. The user can also input the
size directly and select buttons to adjust slightly. (In combined mode there are two lines representing
the size of the two print heads combined so larger font size can be selected than in single head mode)
Font effect: Click to choose between Bold, Italic, under horizontal line, add font with
horizontal line.
Cut Edge: Set whether the object with white lace. Tick it means leave the white edge, not tick
means leave white edge.
【Position】
Xaxis coordinates: Input range -5-3000mm, user can select to adjust slightly.
Built
source list
Added from
source list

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Yaxis coordinates: Input range -5-12.7mm, user can select to adjust slightly. (At
combine mode, there is two lines, input range -5-25.4mm) When half of the height is less than 5, the
minimum value of Y axis is -1/2Hmm.)
【Zoom】
Width: User can enter 10% to 300%, the greater value, the larger the font width. User can
select to adjust slightly.
Height: User can enter 10% to 300%, the greater value, the higher font. User can select to
adjust slightly.
Lock scale: The proportion of font height and width. After selecting this function, when
modifying the font width or height, the font will be proportionally adjusted.
【Others】
Rotation: Input range 0-359, user can also click buttons to adjust messages.
Mirror: There are three options; None, Horizontal mirror, Vertical mirror, click the drop-down
button to expand
Gradation: Printing darkness can be set within 10-100%. Default is 100%. The user can also
click buttons to adjust slightly.
Hidden object: Choose to hide object, the preview object will turn to green. Once you start
printing, the hidden object will not be printed, default is not chosen.
Note: You can’t choose all objects in one message as hidden objects, otherwise, it can’t
be saved. Notice: Cannot hide ALL objects, please re-edit!
【Effect】
Spacing: Distance between words, user canenter 0-100, one decimalplace. Also user can click
buttons to adjust slightly.
Row spacing: The distance between two lines. Single line canvas is 0-12.7mm, double lines
canvases are 0-25.4mm. User can adjust by inputting numbers and also selecting buttons to adjust
slightly.

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Text Alignment: Align multiple lines to the left, align multiple lines to the centre, align multiple
lines to the right, align multiple lines left and right justification.
【Name】It can be set to Chinese, English, numbers and symbols; cannot exceed 30
characters, empty and rename with added object are not allowed.
【Hide setting interface】Click the blue down arrow at each setting interface can fold the
setting interface; Click again can unfold the interface.
2) Barcode object: Default is code128. (Content: text 12345)
【Input】
Shortcut: Switch to barcode text input interface and input content directly. The content will
not show in barcode after adding the source. Click Routine to return to add source interface. (Add illegal
value in barcode, preview display changes to 0000) Routine part is same as text object.
【Type】
Ÿ Genre: User can select ordinary 1D barcode, ordinary 2D barcode, GS1 1D barcode and
GS1 2D barcode
Type: to select the required barcode type.
Barcode Genre
Type
Ordinary 1D Barcode
Code128、code39、EAN8、EAN13、
EAN128、UPCE、UPCA、INT25、code93、
ITF14
Ordinary 2D Barcode
PDF417、DATAMATRIX、QR、
Grid Matrix
GS1 1D barcode
GS1RSS14、GS1RSS14EX、
GS1RSS14Limited、GS1RSS14Truncated、
GS1EAN128、GS1RSS14Stacked、
GS1RSS14StackedEX、
Built
source
list
Added
source
list

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GS1RSS14StackedOmni
GS1 2D barcode
GS1DM
【Specification】
Barcode type
Settings
1D Barcode
Width: Totally 1-16 levels to choose.
Height: Single line canvas can input
1-12.7mm. Double lines canvas can input 1-25.4mm.
Hide/unhide text: click to choose hide/unhide barcode text.
Font: Select barcode text font
Font Size: Select barcode text font size 14-150.
Cut Edge: Select barcode whether with white lace Blank
Level: 0-4 grades to switch.
2D Barcode
Width: Totally 1-16 levels to choose from.
Error Correction Level: QR code, 1-4 grades; PDF417, 1-7
grades.
Blank Level: 0-4 grades to switch.
Size: 2D barcode size specifications.
【Position】
The limitation of X, Y axis is same as text object.
【Zoom】
Width: User can enter 10% to 300%, the greater value, the larger width barcode. User can
select buttons to adjust slightly.
Height: User can enter 10% to 300%, the greater value, the higher barcode. User can select
buttons to adjust slightly.
Lock scale: The proportion of barcode height and width. After selecting this function, when
modifying the barcode width or height, the barcode will be proportionally adjusted.
【Others】【Name】【Hide setting interface】function are same as text object.
3) Image object

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【Image setting】
Image Source List: Display the newly built image source. Click the image source to switch
image and adjustable settings.
Note: Please refer to 3.1.3 about “How to add/edit image source”.
【Position】
The limitation of X, Y axis is same as text object.
【Zoom】
Width: User can enter 10% to 300%, the greater value, the larger width image. Also the user
can click to adjust slightly.
Height: User can enter 10% to 300%, the greater value, the higher image. Also the user can
click to adjust slightly.
Lock scale: The proportion of image height and width. After selecting this function, when
modifying the image width or height, the image will be proportionally adjusted.
【Others】【Name】【Hide setting interface】function are same as text object.
3.1.3.2 Edit Objects
Choose object at left object list, enter the editing object interface, and refresh to save changes
automatically.
3.1.3.3 Add new source
[Message] > [New] > [Object list] > [Add] > [Text, counter, date/time, shift group, local image,
base image, newline, device information, dynamic text.]
1) Text source
Maximum input 100 characters. User can input Chinese, English, numbers, symbols and
third-party language.
【Others】
built
image
source

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Limited length: When turning on this function and modifying the text source the characters
length you have modified can’t be longer than its original content length. For example, when you
create a new text source which includes 12 characters and turn on the limited length, at the start
interface, the modified text source can only input ≤12 characters, inputting the 13th character will be
prohibited.
Note: Chinese and Chinese symbols lengths are 2, English and number lengths are 1.
Default Source name is text + number. Maximum of 30 characters, user can input Chinese,
English, numbers, symbols, and third-party language; Empty name and rename with added source
are not allowed.
Return to save text source automatically.
2) Datetime source
【Edit】
Format: default formats: 【DD/MM/YY】【DD/MMM/YYYY】【YYYY/MM/DD】
【HH:mm】【Julian date】. If user wants to add a new format or modify an exist one, click ,
to pop-up date format management list.
Format List: Display the default formats and newly added formats. Maximum number
displayed is 50 (including the default formats)
New: Click the new pop-up the date format setting keyboard, can choose a customdate format.
Format name you must enter at least 1 character, however no more than 30 characters can be entered.
You cannot input symbols (" \ / : *? "< > |").

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Icons description:
SN
Icon
Description
SN
Icon
Description
1
4-digit Year
12
Hour in 12 hour
system
2
Last 3-digital Year
13
Minute
3
Last 2-digital Year
14
Second
4
Last 1-digital Year
15
the day of the
week
5
Month 01-12
16
Abbreviation of
the weekday
6
abbreviated month
17
AM/PM
7
Month name
18
Week of Year
8
Day
19
Name of
weekday
9
Hour in 24-hour time
system
20
Day of the year
10
Slash
21
Keyboard
11
Colon
Edit: Choose date from the format list and click "edit" to popup the settings interface which
you can then modify and save. The default format cannot be modified!
Select all: All formats in the list were chosen; Click the switch again change to all don't choose,
all not to choose.
Delete: Select the data format can be deleted. The default format cannot be deleted
Closing date format management: Click on close to exit out of date format management
interface and save the existing format.
Expiry date: If you want to add a production date, user may need to set the expiry day to 0;
expiry time can be switched from day, week, month, year, value within 0-999.
Calendar type: Gregorian/ Hirji
Pre-zero: 4 choices: 2015/01/01, 2015/_1/_1, 2015/1_/1_, 2015/1/1
【Others】
Zero Setting: Default is closed. Click the switch to turn on and enter the time. Please refer to
Appendix 1 for further information.
Summer time: Default is closed. User can select OFF, Europe or America.
Name: You must enter at least 1 character, however no more than 30 characters can be entered.
You cannot input symbols (" \ / : *? "< > |").

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3) Counter source
【Edit】
Initial Value: begin value of the counter, range from -999999999999～+999999999999
Maximum Value: Maximum value, range from -999999999999～+999999999999
Repeat Value: The print times of each value, range 0～9999(0 mean not repeat print).
Step Value: Set counter step number .(example: step value is 3, counter will be 1, 4, 7, 11…)
Carry System: Default is DEC, user can select different carry systems, if need to add a new
one, click【Edit】
System List: Show the default and newly built system. It can display a maximum of 5
(including the default base)
New: Click the “new” popup for the system editing interface. Enter the system name and
content, click Save to save the system to the list.
Edit: Select the system, click “edit” to popup the editing interface. Click “save” to save
the changes. The default system cannot be edited.
Select All: All systems in the list will be selected; Click the switch again to change back
to unselect all.
Delete: Select the new systems settings to be deleted. The default system cannot be
deleted
Closing system management: Select close to exit out of management interface and save
existing system.
【Other】
Carry Source: Click the pull-down menu to check the added counter.
Set the counter which the carry is based on (e.g there are counter 1 and counter 2, set the carry
source of counter 2 to be counter 1, then only after counter 1 reached to the maximum value, counter
2 will carry over.)

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Current Value: Set the current value of the counter, value should be within the begin value
and maximum value.
Repeat Index Value: Set the current repeat index value, only settable while repeat value is not
0, repeat index value range is 0-repeat value.
Pre-zero: Pre-zero setting of counter, four options: 0001, ___1, 1___, 1.
Alarm: This function will provide an alarm when the counter reaches the maximum value.
User can switch this option on or off.
4) Shift Source
Shift: Click to switch shift, (default A:8:00 B:16:00 C:0:00), if you need to create a new one
or modify any of them, click 【Edit】
Shift List: Show the default and newly built shift settings.
New: Building a new shift
Interval: User can choose 0.5h/1h/2h/3h/4h/6h/8h/12h, according to the selected time interval,
24 hours a day is divided into the corresponding number of shifts.
Start Time: Time of first shift.
Set: Select the time interval and the start time, click the button【Set】, it will generate the
default shifts automatically, and shows in the left list.( For example, set the interval to 4H, the