Pool Controls Chemigem D10 User manual

User Manual
Chemigem D10 Water Management System
Introductory User Manual - Chemigem D10 2014-5

Page 1
Contents
Manufacturers’ Warranty 2
Introducing the Chemigem 4
How it Works 5
Initial Pool Balance 6
Basic Requirements –the Pool Owner 7
Installation Guide & Diagrams 8
Front Panel 13
Navigation the Menu System 16
Timer Menu 17
ORP Menu 19
pH Menu 20
Status Indicator, Warnings and Safety Shutdowns 22
Maintenance 24
Troubleshooting 25
IMPORTANT
If the power cord is damaged the unit must be returned to Pool
Controls for repair.
Always read the instructions and warnings on chemical
containers before using chemicals.
Serial Number........................................
Date of Installation................................
Installed by.............................................

Page 2
Manufacturer’s Warranty
Pool Controls products come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure. The benefits under this warranty are in addition to other rights
and remedies under a law in relation to the goods.
Pool Controls warrants all components of the CHEMIGEM D10 Water Management
System to be free from defects in material and/or workmanship for a period of 2 years from
the original date of purchase or installation:
Additional Pro-rata Warranty on Multi-electrodes (Probes)
Pool Controls warrants the Chemigem Multi-electrode (Probe) to be free from defects in
material and/or workmanship for a period of 2 years, followed by 36 months pro-rata
warranty.
Exclusion for Wearing Parts
This warranty does not extend to wearing parts, in particular the squeeze tubes fitted in
peristaltic dosing pumps. Squeeze tubes should be replaced every six months by a
suitably qualified technician. Pool Controls is not liable for any failure of its products or
other damage caused by failure of a squeeze tube that has been used for more than six
months.
WARRANTY OBLIGATIONS OF POOL CONTROLS
If a defect in workmanship or materials in any Pool Controls product covered by this
warranty is discovered during the term of the warranty, and provided the warranty holder
follows the procedure set out below, Pool Controls will, at its option, repair or replace that
item.
PROCEDURE FOR CLAIMING UNDER THIS WARRANTY
In order to claim under this warranty, the warranty holder must:
Contact Pool Controls Service as soon as possible after the discovery of the
defect and in any event, within the relevant warranty period;
Provide proof of purchase and confirm date of installation;
Confirm that the installation was completed by a suitably qualified technician, as
set out in the installation manual; and
If required, arrange for the relevant Pool Controls’ product to be returned to Pool
Controls for repair, and the warranty holder is responsible for the cost and risk of
any freight or transportation to and from Pool Controls.

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CALL OUT FEES
This is a “Back to Base” Warranty, which means that if the Pool Controls product
needs to be serviced, replaced or repaired at a place other than Pool Controls’
premises, a call out fee will be charged to cover the cost of travel by an
authorised Pool Controls technician. Please note that this call out fee will NOT be
charged when the relevant Pool Controls product is returned to Pool Controls for
repair.
If an authorised Pool Controls technician repairs or replaces a Pool Controls
Product and this warranty does NOT apply, a fee for labour and parts supplied will
be charged in addition to the call out fee.
If the Pool Controls product needs to be returned for repairs under this warranty,
the warranty holder is responsible for the cost and risk of any freight or
transportation to and from Pool Controls.
WARRANTY EXCLUSIONS
This warranty extends to the original owner only, beginning on the date of
installation and is not enforceable by any other party without the prior written
consent of Pool Controls.
Pool Controls is not responsible for any cost of freight or transportation to or from
its Service Department.
Pool Controls is not liable under this warranty if the installation of the Pool
Controls product was not carried out by a suitably qualified technician.
To the extent permitted by law, Pool Controls is not liable for any incidental or
consequential loss incurred in connection with the removal or replacement of the
Pool Controls product under this warranty.
To the extent permitted by law, Pool Controls disclaims all other warranties, either
express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose with regard to Pool Controls
products, parts and/or any accompanying written materials.
REGISTER YOUR WARRANTY NOW
Go to www.poolcontrols.com.au, click on the warranty registration tab to fill in your details.
CONTACT POOL CONTROLS
Pool Controls is based at 20 Abrams Street, Balcatta, Western Australia. We also have
service technicians based in NSW, Queensland and Victoria.
Service Email: [email protected]
Service Phone: [phone]

Page 4
Introducing the ChemiGem®
What’s in the box?
The image above shows the main parts of the ChemiGem D10 Water Management
System (clockwise from top left):
Mounting brackets; top and bottom
Multi-electrode (probe)
ChemiGem® Power Supply and Mains Cable
Tubing and Y-piece for dual pump/valve units
Valve bracket, valves and filters OR peristaltic pump (pump not pictured)
Also included in the box, but not illustrated:
User Manual
Injection manifold (or tapping band)
Mounting hardware (wall plugs, screws and paper template)

Page 5
How it works:
The ChemiGem®D10 continuously analyses pool water chemistry while your pool system
is running. Valve models use the suction created by the main pool pump to feed accurate
doses of liquid chlorine and acid into the pool via solenoid valves.
The ChemiGem D10 can also be installed with dosing pumps (instead of valves) to feed
the chlorine and acid into the pool. Dosing pump models can be useful in certain
applications, such as where pool equipment is installed below the water level of the pool.
Note: the filter system should always be running when the pool is being used.
Oxidation Reduction Potential
The Chemigem D10 is measures how much chlorine is in pool water by measuring the
ORP of the water.
ORP stands for Oxidation Reduction Potential. Chemicals like chlorine destroy pathogens
(eg harmful bacteria) in water by oxidising them.
The level of oxidation available in the water can be measured chemically with an ORP
sensor contained in the ChemiGem’s multielectrode (probe). This produces a voltage
related to the ORP of the water, which is a measure of the effectiveness of chlorine in the
water.
Varying the ORP will affect how long it takes to destroy harmful bacteria in pool water. For
example, if ORP is maintained at 650mV, E-coli type bacteria will be destroyed in around
one second. However, if the ORP is lowered to 550mV, the same organisms may take up
to 2 hours to be eliminated.
pH Control
When chlorine is added to water the pH always changes –this is because chlorine is not a
neutral chemical. The pH will slowly rise as chlorine is added to the water. A rise in pH
greatly reduces the effectiveness of the chlorine as a sanitiser, so it is important to ensure
that the pH remains in the correct range.
The pH of the water can be lowered by the addition of acid –and your ChemiGem®does
this automatically. The ChemiGem® multielectrode (probe) measures the pH of the water
and doses the pool with small amounts of acid to keep the pH in the correct range.

Page 6
Initial pool balance
Before you begin using the ChemiGem®make sure your pool water is balanced as follows:
Chlorine
If it is a new installation, add enough chlorine (liquid or granular) to achieve a reading of
3ppm on an appropriate test kit.
Stabiliser –needs to be 50ppm
If the pool is outdoors, it is vital that stabiliser (also known as cyanurate and cyanuric acid)
be added and maintained at 40ppm to 60ppm. This compound reduces chlorine
destruction due to sunlight. However, too much stabiliser will reduce the effectiveness of
chlorine and can result in poor quality water so ensure stabiliser does not exceed 80ppm.
Good stabiliser level keeps good chlorine levels and reduces maintenance.
pH –for efficient operation we recommend a pH of 7.6
For chlorine to be effective, the pH must be within a certain range. This is usually between
6.8 (fibreglass/liner pools) or 7.2 (concrete/plaster) and 7.8.
Adjust pH down with acid –powder, liquid sulphuric or liquid hydrochloric. Be very careful
with acid as it can be harmful and corrosive.
Total Alkalinity (TA) –keep it between 80ppm and 120ppm
Total alkalinity is also known as carbonate hardness or TA for short. The recommended
level is between 80 and 120ppm.
TA is related to pH in that it stops the pH from varying quickly with small additions of acidic
or alkaline chemicals. When the TA is low it is almost impossible to control the pH.
To raise the TA, buffer (sodium bicarbonate) is added. This must be done slowly as buffer
will also cause the pH to rise. As an approximate rule every increase of 20ppm of TA will
also cause a 0.1 rise in pH. Once buffer is added it should be left to mix in the pool for a
few hours before reducing the pH.
Phosphates and Ammonia Nitrogen –both should be 0ppm
Phosphate and ammonia nitrogen will make your garden green –and they will do the same
thing to your pool. Check for phosphates and add phosphate remover if necessary. Don’t
let fertiliser get into your pool! Phosphates are also in some cleaning products –check the
label if using around your pool.

Page 7
Basic Requirements –the Pool Owner
Your ChemiGem®maintains pool water biological safety by
controlling the pH and the ORP (sanitation level). It achieves this by
dosing the necessary chemicals into the pool in a controlled
manner. The chemical drums must be checked on a regular basis –
empty drums will lead to poor balance and incorrect operation.
To achieve water safety effectively and efficiently there are other
water balance factors that must be maintained by the pool owner.
The most important water balance factors are described on the
previous page.
Failure to maintain these aspects of pool water balance can lead to
poor water quality and incorrect/unusual operation of the
ChemiGem®unit.
In the case of incorrect or unusual operation the pool water must be
tested and any balance problems corrected. After this is done it may
also be necessary to clean the Probe –this is part of the unit
maintenance, see page 24.
IMPORTANT SAFETY MEASURES:
Always add concentrated chemicals to water –not the other way around!
Don’t allow chemicals to mix – dangerous, highly corrosive fumes will be
produced.
Always wear protective clothing, footwear, gloves and eye protection when
handling pool chemicals to avoid injury.
If a spill occurs, wash the affected area with fresh water immediately and seek
medical attention.
Work in a well ventilated area and avoid inhalation of fumes.
Read and follow safety instructions on chemical drums.

Page 8
Installation Guide
Installation varies slightly depending on whether you have a solenoid valve model
ChemiGem® or a dosing pump model. The different methods of installation are described
below, and illustrated on page 9 (Solenoid valve model) and page 10 (dosing pump
model).
Choosing a good location
The ChemiGem®is manufactured from weather resistant materials and is designed for
operation in full sun and rain. However, your ChemiGem® will benefit if it is protected from
the weather. The ChemiGem®Power Supply should not be mounted close to where
chemicals are stored (eg acid and chlorine) as vapours from these chemicals are corrosive
and may damage the electronic controls within the unit.
Insect intrusion (particularly ants) can cause problems with all equipment. Ensure that the
pool equipment area is kept free of insects as much as possible. Insect intrusion is not
covered under the warranty.
Installing the ChemiGem®Power Supply
Locate the ChemiGem®Power Supply close to the filtration pump so that it may be
connected easily. Connect the ChemiGem®Power Supply to the mains power outlet of the
pool area and make sure this outlet meets all applicable Australian Standard at the time of
installation.
Mount the ChemiGem®Power Supply at least 1.5m above the ground and at least 3m from
the pool water. A mounting template has been provided with the ChemiGem® that shows
you where to place screws on either a wall or post.
The PUMP socket outlet in the base of the ChemiGem®Power Supply is dedicated to the
filtration pump only. Do not use a double adaptor to connect another pump as this will
overload the system and void warranty.
Your ChemiGem® has two other power outlets on its base, which can be used to run
lighting or other pool equipment. These outlets are also timed, so accessories can be set
to come on and turn off automatically.
Installing the Injection Manifold –keep the Y-piece close to the manifold
Ensure that the suction line has no air leaks. The pump suction must be between -20kPa
and -70kPa. Turn off the pool pump before installing the injection manifold.
For solenoid valve models, the injection manifold must be installed on the inlet (suction)
side of the pump and should be positioned as close to the pump as practicable. It can be
plumbed in as an elbow or an in-line fitting. Ensure that the water flow is in the correct
direction (as marked on the injection manifold. For dosing pump models, the injection
manifold should be installed on the return (pressure) side of the pump, after any
accessories such as heaters. Make sure the Y-piece is installed close to the manifold.

Page 9

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10

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11
Installing the Probe (into the Injection Manifold)
The probe supplied for use with an Injection Manifold has a bayonet fitting. To
install the probe, simply insert it into the injection manifold and twist to lock the
bayonet fitting.
Installing a Tapping Band
The solenoid valve model ChemiGem® may be installed with a tapping band instead of an
injection manifold. This may be useful in certain applications where several pool
accessories are to be installed and space is tight.
Ensure that the suction line has no air leaks. The pump suction must be between -20kPa
and -70kPa. Turn off the pool pump before installing the tapping band.
The tapping band must be installed on the inlet (suction) side of the pump and should be
positioned as close to the pump as practicable.
The tapping band can be installed on either horizontal or vertical pipes, provided that the
probe is fitted horizontally. The tapping band has an inner shell for use with 40mm PVC
pipes. The inner shell should be removed if the tapping band is to be installed on 50mm
PVC pipes.
Drill a 19mm hole through both sides of the PVC pipe. Ensure that the surround to the
hole where the O-ring will sit is smooth and clean. Do not use grease or sealant on this
fitting. Check that the O-rings are in position and that the arrow on the tapping band is
pointing towards the pump.
Fit the tapping band and tighten the nuts by hand, with a final half turn with a wrench. Do
not over-tighten.
Installing the Probe (with tapping band)
Remove the protective cap from the probe. Retain cap for possible future use –you will
need the cap if you have to empty your pool for any reason, or if your pool is exposed to
freezing conditions.
Place an O-ring on to the probe and insert the probe into the probe arm of the tapping
band. Turn the probe clockwise by hand to tighten. Do not use grease or sealant on this
connection.
Chemical drums
Position the chemical drums in a safe and secure location, preferably about 2 metres from
the ChemiGem®. Ensure you have the right chemicals for your pool and that chemicals
have been diluted if necessary (See page 7 for details on how to dilute chemicals).
Make sure that the correct pump/valve is connected to the correct chemical drum!

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12
Installing Solenoid Valves
The solenoid valves should be fitted as close as possible to the injection manifold or
tapping band. The Y-piece should already be close to the manifold.
The valves must be attached to a vertical surface above the top of the chemical drums but
no more than 750mm above the base of the drums.
Note: if you are installing a ChemiGem® below the pool water surface level and/or if the
pool is heated, a dosing pump model may be more suitable. Valve models may require
isolation valves and/or venturi systems to be fitted to maintain adequate suction pressure.
Use only the tubing supplied with your ChemiGem®. Use of other types of tubing may
damage your ChemiGem® and void your warranty. Ensure tubing is clean and free from
dirt or sand before fitting.
Each valve is marked by a label with the outlet being the down arrow. For dual-valves the
outlets are the inner spigots. Connect one end of a length of tube/s to the outlet/s and
connect the other end to the injection point or the y-piece.
Installing the Peristaltic Pumps (Dosing Pump Models)
Mount the peristaltic pumps unit adjacent to the ChemiGem® Power Supply, as it is hard-
wired to this power supply.
Cut lengths of tubing that will reach from the base of each peristaltic pump to the injection
point or Y-piece. Connect one end of the tubing to the outlet side of the peristaltic pump
(the direction of flow is indicated by an arrow on the front cover of the pump.) Connect the
other end of the tube to the injection point or y-piece on the manifold.
Installing the Suction Tubing to the Chemical drums
Cut another length of tubing that will reach from the base of the valves or peristaltic pumps
to the base of the chemical drum. Make sure the chemical drums are in a safe and secure
location, preferably about 2 metres from the ChemiGem®.
Connect one end of a tube to the inlet side of the valve or peristaltic pump (the direction of
flow is indicated by an arrow on a label or the front cover of each peristaltic pump.)
Drill an 8mm hole in the lids of the chemical drums and pass the tubing through the hole in
the drum lid. Place a sinker on to the end of the tubing that will be in the drum and then
attach the drum filter. Note that the drum filter incorporates a non-return valve to prevent
back-flow into the chemical drum. Connect the correct pump/valve to the correct
chemical drum.
Before placing the tubing into the drum, measure the tubing against the outside of each
drum and wrap several turns of PVC tape around the tubing above the drum lid so that the
drum filter will be 10-15mm above the bottom of the drum. Lower the drum filter and sinker
into the drum and screw on the lid.

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The ChemiGem Front Panel
ChemiGem®Display
The ChemiGem®uses a four line LCD display to provide the user with information.
Line 1 shows the current time and the mode of operation.
In the example above, line 1, tells you that the time is 3:27pm and the
ChemiGem®is operating in “Normal Automatic mode”
Note that the ChemiGem® displays the time using a 24 hour clock.
Line 2 shows timer information.
In the example above, line 2 tells you that the “unit is turned ON and will turn
OFF automatically at 21:00 (9pm)”
Line 3 displays ORP (Chlorine) information.
In the example above, line 3 tells you that the current ORP is 670mV with the
unit set to provide 650mV
Line 4 displays pH information.
In the example above, line 4 tells you that the current pH is 7.5 with the unit set
to provide 7.6.

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ChemiGem®Operational Buttons
Your ChemiGem® has 5 buttons that allow you to control the various functions available via
the ChemiGem® Menu system.
Each button is labelled with its primary function either on the button itself, or adjacent to it.
Secondary functions are labelled within a curved white outline next to the relevant button.
The buttons are backlit to show which are active at any given time, although the ESC/OFF
button is always available to take you back to the home screen.
ON Button
Turn the System On Manually
Press the ON button once to switch the ChemiGem® and the pool pump on manually. The
ChemiGem® will default back to AUTO and turn itself off automatically at the end of the
next programmed FILTER CYCLE (and this time will be displayed on the LCD).
Increasing Manual Run-time in Hourly Increments
Press the ON button repeatedly (or hold the button down) to increase the manual run time
in hourly increments. The run time is displayed on the LCD. When the desired run time
has been reached, press the ENT button to confirm your selection and the system will
commence operation.
ESC/OFF Button
Turn the System Off Manually
If the ChemiGem® and pool pump are running, pressing this button will turn them off
manually. The ChemiGem® will automatically turn on again at the start of the next FILTER
CYCLE (and this will be displayed on the LCD).
Return to Home Screen
If you have unintentionally accessed a ChemiGem® Menu that you don’t actually require,
pressing the ESC/OFF button allows you to return to the home screen at any time.

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ENT Button
Use this button to enter the ChemiGem® Menu system and to access the various options in
each Menu. Use the Y/UP and N/DOWN buttons to scroll through menu options and when
your desired menu option is displayed on the LCD, press ENT to access that option.
Y/UP Button and Optional Pool Light
If you have accessed the ChemiGem® Menu by pressing the ENT button, press the Y/UP
button to scroll upwards through the various menu options. Some menu options will
prompt a yes or no answer. If you wish to answer “yes”, press the Y/UP button.
If your ChemiGem® also controls your pool lighting (optional), you can turn the lights on or
off manually by pressing the Y/UP button. For multi-coloured lights, hold the Y/UP button
down to cycle through the various colours and release once the desired colour is reached.

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Navigating the ChemiGem®Menu System
There are three aspects to the general ChemiGem® Menu system –the Timer Menu, the
ORP (Chlorine) Menu and the pH Menu.
Access the ChemiGem® Menu system by pressing the ENT button and following the
prompts on the LCD. If you find you have ended up in a part of the Menu system
unintentionally, you can return to the Home Screen by pressing the ESC/OFF button at any
time.
Use the Y/UP and N/DOWN buttons to scroll through the various menu options until the
desired option is displayed on the LCD. Use the ENT button to confirm that you wish to
select that option.
Once accessed, use the Y/UP and N/DOWN buttons to adjust operational settings up or
down –and confirm adjustments by pressing ENT. To cancel any adjustments, simply
press ESC/OFF to return to the Home Screen.
Advanced Settings Menu
If you are interested in learning more about additional functionality of your ChemiGem®, a
detailed Advanced Settings Manual is available to download from the Pool Controls
website - www.poolcontrols.com.au or call Pool Controls Service on 1300 550 010 for
further information.
Advanced Settings comprise:
POOL –used to store information on pool volume and whether it is concrete or
fibreglass
SYSTEM DATA - shows service information
FILTER CYCLES - allows for up to 4 Filter Cycles to be activated and is very
useful for seasonal timer adjustments.
AUX - controls timed operation of auxiliary power outlet
FULL MANUAL ON or AUTO TIMER ON –use when the ChemiGem® is being run
as a “slave” to another controller.

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Timer Menu
Setting the time
Once you have installed your ChemiGem® and turned it on, you will need to set the correct
time on the ChemiGem’s 24 hour clock.
First, access the Menu System by pressing the ENT button.
The LCD will display the word TIMER MENU. Select this by pressing the ENT button once
more.
Line 2 on the LCD will now read SET TIME HOURS. Press ENT to select this option and
then use the Y/UP and N/DOWN buttons- to adjust the hours on the LCD. Confirm the
correct hours value by pressing ENT again.
The LCD will now show SET TIME MINUTES. Adjust the minutes using the Y/UP and
N/DOWN buttons. When complete, press ENT to return to normal operation.
ADJUST CYCLES Sub-Menu
Your ChemiGem® has two filter cycles pre-programmed as factory defaults as follows:
Filter Cycle 1: ON at 6:00 (6am) OFF at 08:00 (8am)
Filter Cycle 2: ON at 18:00 (6pm) OFF at 20:00 (8pm)
You can change the start and finish times of each filter cycle to meet your sanitiser
requirements and to suit your lifestyle.
To adjust filter cycle start and finish times, press ENT to access the ChemiGem® Menu
system. Press ENT again to select the TIMER menu and then scroll down using the
N/DOWN button until ADJUST CYCLES is displayed on the LCD.
Select this option by pressing ENT and the LCD will show the start (ON) time of the filter
cycle being adjusted. Use the Y/UP and N/DOWN buttons to adjust the start time. Press
ENT to confirm your selection and then the LCD will show the end (OFF) time for that filter
cycle. Adjust the OFF time in the same way as the ON time and press ENT to confirm.
After ON and OFF times for the first filter cycle have been adjusted, the ON time for the
second filter cycle is shown on the LCD. This can be adjusted in the same way, or if you
do not wish to make any changes, simply press ENT to confirm the time shown on the
LCD. Follow the same process to either adjust or confirm the OFF time for the second
filter cycle, and once this has been confirmed the LCD will display the home screen.
Note: an additional 2 filter cycles can be enabled and programmed via the Advanced
Settings Menu. For details on how to access this menu, please refer to the Advanced
Settings Manual (available to download from www.poolcontrols.com.au) or call Pool
Controls Service on 1300 550 010.

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Running Times
We recommend your system be operated for at least 4 hours per day and always run
the system when using the pool.
As sunlight destroys chlorine, it is recommended that the ChemiGem®be run mostly in the
evening.
Chlorine is added for sanitation but the filter is needed to remove pollutant particles (dust,
sand etc) and keep the water looking good. The filter must operate for a reasonable
number of hours per day to remove pollutants. If there are adverse local conditions –such
as windborne dust and debris - the chlorine demand will be higher than normal and you will
likely need to operate the system for longer periods to adequately filter the water.
Optional LIGHT Timer Sub-Menu
You can use your ChemiGem® to turn your pool or garden lighting on and off automatically,
you can set the ON and OFF times using the light timer menu.
Press ENT to access the ChemiGem® Menu system. Press ENT again to select the
TIMER menu and then scroll down using the N/DOWN button until LIGHT MENU is
displayed on the LCD.
Line 2 on the LCD will now read “AUTO? Y/N”. To enable automatic light operation press
the Y/UP-button. Line2 will read “Auto ON” for short period before displaying “ON hh:mm”.
Adjust the ON time using the Y/UP and N/DOWN-buttons and confirm by pressing ENT.
The LCD will now prompt you to set the OFF-time, which is accomplished using the Y/UP
and N/DOWN-buttons as before. Press ENT-to confirm the new OFF-time and the LCD
will return to the home screen.
To disable automatic light operation, access the LIGHT menu in the way described above
and when asked “AUTO? Y/N” - press the N/DOWN button. Line 2 will read “Auto OFF” for
short period then the system will return to normal operation and the light can only be
operated manually (see below for how to do this).
Manual Light Operation
If the ChemiGem® is turned on, the light can be turned on or off manually by pressing the
Y/UP-button.
If you have multi-coloured LED lights that cycle through different colours and requiring a
power pulse to change effects, you can hold down the Y/UP-button to cycle through the
options and release when the desired colour or effect is achieved.