Positron IP304C User manual

IP304C - User Manual
User Manual for
IP304C Phone

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Notice
Copyright
Copyright © 2015 Positron Telecommunication Systems. All rights reserved.
Positron Telecommunication Systems owns all the right to revise and change this document at any time. And
all the illustrations and instructions in this paper are subject to the copyright protection of legal law. No parts
of this document may be used or reproduced, transmitted by the third parties for any purposes without the
express written permission of Positron Telecommunication Systems.
When this document is made available on Positron’s web page, Positron Telecommunication Systems gives its
right to download and print copies of this content only for private use as a user manual. No parts shall have
the right to alter, modify or use as commercial means without the express written permission of Positron
Telecommunication Systems.
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or
internal electronics of the phone.
FCC Statement
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. This device complies with part 15 of the FCC Rules.

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Table of Content
Getting Started....................................................................................................................................................6
Packing List....................................................................................................................................................6
Phone Installation ......................................................................................................................................... 8
1. Attach the Foot stand ........................................................................................................................................8
2. Connect the Handset and optional Headset .....................................................................................................8
3. Connect the Network and Power ......................................................................................................................9
Initialization ..................................................................................................................................................9
Status ..........................................................................................................................................................10
Registration.................................................................................................................................................12
Idle Screen ..................................................................................................................................................14
Getting Familiar with the Phone.....................................................................................................................15
Hardware Components Preview .................................................................................................................15
Icon Preview................................................................................................................................................ 17
LED Instruction............................................................................................................................................ 20
Power Indicator LED ............................................................................................................................................20
Line LED: (Line Key set as Line)............................................................................................................................20
BLF or BLF List Key LED: (Line Key set as BLF)......................................................................................................20
Shared Line Key LED: (Line Key set as Shared Line) .............................................................................................20
Other Key Led ......................................................................................................................................................21
Info Key Instruction.....................................................................................................................................21
User Interface .............................................................................................................................................23
Memory Key Function Overview ................................................................................................................24
Basic Setting Configuration............................................................................................................................25
Web Login ................................................................................................................................................... 25
Administrator Password.............................................................................................................................. 26
Basic Network Setting................................................................................................................................. 27
WAN Port.............................................................................................................................................................27
PC Port.................................................................................................................................................................29
Display Mode ..............................................................................................................................................30
Language.....................................................................................................................................................31
Time and Date ............................................................................................................................................32
Ring Tone ....................................................................................................................................................36
Font Size......................................................................................................................................................38
Volume........................................................................................................................................................39
Wallpaper....................................................................................................................................................41
Screen Saver................................................................................................................................................42
LED Status Setting .......................................................................................................................................45
Backlight .....................................................................................................................................................45
Contact Management .................................................................................................................................46
Directory .....................................................................................................................................................46
Remote Phonebook ....................................................................................................................................51
Call History.................................................................................................................................................. 51

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LDAP Phonebook ........................................................................................................................................54
Broadsoft Phonebook .................................................................................................................................56
Call log ........................................................................................................................................................ 57
Other features settings....................................................................................................................................58
Dial Plan ......................................................................................................................................................58
Emergency Call............................................................................................................................................59
LED Status Setting .......................................................................................................................................60
Action URL ..................................................................................................................................................60
Softkey Layout.............................................................................................................................................61
Programmable Key...................................................................................................................................... 62
Ext Key ........................................................................................................................................................ 63
Basic Call Features..........................................................................................................................................63
Place a Call..................................................................................................................................................63
End a Call ....................................................................................................................................................65
Redial a Call.................................................................................................................................................65
Receive a Call ..............................................................................................................................................65
Incoming Call Show Mode ..........................................................................................................................66
Auto Answer ...............................................................................................................................................67
Call Hold......................................................................................................................................................67
Call Transfer ................................................................................................................................................68
Call Conference...........................................................................................................................................71
Call Forward................................................................................................................................................ 72
Call Return .................................................................................................................................................. 76
Call Waiting Tone ........................................................................................................................................77
Hide Caller ID ..............................................................................................................................................79
Reject Anonymous......................................................................................................................................80
Call Mute.....................................................................................................................................................80
DND.............................................................................................................................................................81
Key as Send .................................................................................................................................................82
No Key Entry Timeout.................................................................................................................................82
Keypad Lock ................................................................................................................................................83
Hot Line.......................................................................................................................................................84
Function Key Features Settings..................................................................................................................... 86
Line .............................................................................................................................................................86
Speed Dial ...................................................................................................................................................86
BLF .............................................................................................................................................................. 87
BLF List ........................................................................................................................................................88
Voice Message ............................................................................................................................................90
Direct Pickup...............................................................................................................................................91
Group Pickup...............................................................................................................................................92
Call Park ......................................................................................................................................................93
Intercom......................................................................................................................................................94
DTMF...........................................................................................................................................................95
Prefix...........................................................................................................................................................96
Local Group................................................................................................................................................. 97

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XML Group.................................................................................................................................................. 98
LDAP............................................................................................................................................................99
XML Browser.............................................................................................................................................100
Broadsoft Group .......................................................................................................................................101
Conference................................................................................................................................................101
Forward..................................................................................................................................................... 102
Transfer ..................................................................................................................................................... 102
Hold...........................................................................................................................................................103
Group Listening.........................................................................................................................................103
DND...........................................................................................................................................................104
Redial ........................................................................................................................................................104
SMS ...........................................................................................................................................................105
Record.......................................................................................................................................................106
URL Record................................................................................................................................................ 107
Paging .......................................................................................................................................................107
Shared Line ...............................................................................................................................................108
Public Hold................................................................................................................................................109
Private Hold ..............................................................................................................................................110
Upgrade...........................................................................................................................................................111
Factory Reset ............................................................................................................................................111
Pcap Feature .............................................................................................................................................111
System Log ................................................................................................................................................112
Upgrade.....................................................................................................................................................113
Configuration File .....................................................................................................................................115
Troubleshooting..............................................................................................................................................116

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Getting Started
Packing List
The package contains the following parts:
1. The phone device
2. The foot stand
3. Handset

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4. Headset cord
5. Power adapter
6. Ethernet cable
7. Quick installation reference

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Phone Installation
1. Attach the Foot stand
2. Connect the Handset and optional Headset

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3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization: The phone finishes the initialization process by loading the saved
configuration. The phone LCD screen will display "Booting"

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And then show “Initializing “during the initialization.
By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network
settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The information
of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware), Network (e.g., WAN Type,
IP, Mask, LAN Type, Gateway, DNS… ) Account (e.g., register status of accounts)
To view the phone status via phone interface:
1. Press Menu Status Information Network/ Account