Powertronix PTX 2 M Series User manual
POWERTRONIX spa
User Manual
PTX 2 M Series UPS
6/10 kVA
POWERTRONIX spa www.powertronix.it
Via Abruzzi,1 - 20056 Grezzago ( ITALY )
User manual 6/10 kVA Rev.2
POWERTRONIX . -i- January 2006
Contents
1. Presentation...........................................................................................................1
1.1 General Description .............................................................................................1
1.2 System Configuration...........................................................................................2
1.3 Front Panel.........................................................................................................3
` LCD ..............................................................................................................3
` LED ..............................................................................................................3
1.4 Rear Panel..........................................................................................................4
`6/10 kVA .......................................................................................................4
`Extended Battery Bank ....................................................................................5
2. Installation.............................................................................................................6
2.1 Unpacking ..........................................................................................................6
2.2 Installation .........................................................................................................7
`Standard .......................................................................................................7
`External Battery..............................................................................................8
`Parallel ..........................................................................................................9
2.3 Connection to communication ............................................................................. 10
2.3.1 Standard.................................................................................................... 10
`RS-232............................................................................................... 10
2.3.2 Optional Interface Cards............................................................................... 11
`USB Card............................................................................................ 11
`DB9 Dry Contact Card .......................................................................... 11
`AS400 Card......................................................................................... 12
`SNMP/HTTP Agent................................................................................ 12
3. Operation .............................................................................................................13
3.1 LCD and LED Display.......................................................................................... 13
`LCD ............................................................................................................ 13
`LED ............................................................................................................ 15
3.2 Starting up/ Shutting down the UPS..................................................................... 16
3.3 Operation Modes ............................................................................................... 17
3.4 Configuration Settings........................................................................................ 18
`Output Voltage / Frequency............................................................................ 18
`Bypass Voltage ............................................................................................. 19
4. Maintenance.........................................................................................................20
4.1 General Maintenance ......................................................................................... 20
`Environment ................................................................................................ 20
`Storing the UPS and Battery ........................................................................... 20
`Replace the Battery....................................................................................... 20
4.2 Replacing the New Battery.................................................................................. 21
4.3 Testing the New Battery ..................................................................................... 21
4.4 Recycling the Used Battery ................................................................................. 21
5. Troubleshooting ...................................................................................................22
`LCD ............................................................................................................ 22
`LED ............................................................................................................ 24
6. Appendix ..............................................................................................................27
6.1 Specifications.................................................................................................... 27
`General Specification ..................................................................................... 27
`Battery Run Time........................................................................................ 288
6.2 Contact Information........................................................................................... 29
User manual 6/10 kVA Rev.2
Important Safety Instructions
SAVE THESE INSTRUCTIONS. This UPS unit operates from utility power and contains a number of high
current back-up batteries, the information is important to all personnel involved. Please read this manual
first before installation and operation of the UPS.
Safety of Persons
ÎOpening or removing the cover of the unit may expose you to lethal voltage within the unit even it is apparently
not operated and the input wiring is disconnected from electrical source.
ÎRefer all UPS and battery service to authorized service personnel from the manufacture or agent authorized by
the manufacturer.
ÎDo not dispose of battery in a fire. The battery may explode.
ÎDo not open or damage the battery. Battery acid is toxic and harmful to eyes and skin.
ÎThe following precautions should be observed when working on batteries:
•Remove watches, rings, and other metal objects.
•Use tools with insulated handles.
Product Safety
ÎInstall the UPS in a clean environment, free from moisture, flammable gases or fumes and corrective
substances.
ÎKeep the UPS on a flat, stable surface with 50cm space around it for proper ventilation.
ÎOperate the UPS in an indoor environment only in an ambient temperature range of 32oF to +104oF (0oC to
+40oC).
The UPS is designed for data processing equipment. It is not intended for use with life support and other
designated “critical” devices.
ÎMaximum load must not exceed that shown on the UPS rating label.
ÎStoring magnetic media on top of the UPS may result in data loss or corruption.
ÎOnce batteries have reached the end of their life, ensure they are disposed properly. REFER TO YOUR LOCAL
LAWS AND REGULATIONS FOR BATTERY DISPOSAL REQUIREMENTS.
ÎThe UPS must be handled with care and attention since the high energy stored within the batteries. It must
always be kept in the position The battery should be maintained at regular intervals marked on the external
packaging and must not be dropped.
ÎPlease keep the exhaust holes of UPS unobstructed.
ÎThe battery should be maintained at regular intervals
Special Precautions
ÎThe UPS should be installed according to the instructions in this manual. Failure to do so could result in safety
issues. It could also invalidate your warranty.
ÎDO NOT CONNECT equipment that could overload the UPS or demand half-wave rectification from the UPS, for
example: electric drills, vacuum cleaners, printers or hair dryers.
ÎAdjust only those controls that are listed by the Adjustment Section. If the unit does not operate normally by
following the operating instructions, contact the sales representatives.
Icon Usage
These icons may be found in the contents.
WARNING: Obvious danger to personnel or equipment.
CAUTION: Possible danger to personnel or equipment
Important information
POWERTRONIX . -ii- January 2006
User manual 6/10 kVA Rev.2
POWERTRONIX . -iii- January 2006
Limited product warranty and policy
zLimited Product Warranty-
POWERTRONIX warrants this equipment, when properly applied and operated within
specified conditions, against faulty materials or workmanship for a period of 24 months
after the date of purchase. For equipment located outside Italy , POWERTRONIX only
covers faulty parts. POWERTRONIX products repaired or replaced pursuant to this
warranty shall be warranted for the unexpired portion of the warranty applying to the
original product. This warranty applies only to the original purchaser.
This warranty does not cover shipping costs, installation costs, maintenance and service
items, calibration and adjustment. Repair or replacement of a defective part, or the
crediting to the user of the value thereof, does not extend the original warranty period.
zWarranty policy-
The warranty shall be void if (a) the equipment is damaged by the customer, is improperly
used, is subjected to an adverse operating environment, or is operated outside the limits of
its electrical specifications; (b) the equipment is repaired or modified by anyone other than
POWERTRONIX or POWERTRONIX-approved personnel; or (c) has been used in a manner
contrary to the product’s operating manual or other written instructions. All claims under
this warranty must be submitted in writing to POWERTRONIX within 30 days of the
occurrence or the claim will not be considered. This warranty does not include damage
resulting from accident or misuse.
POWERTRONIX reserves the right to determine whether the damage to the connected
equipment is due to malfunction of the POWERTRONIX product by requesting the
equipment in question to be sent to POWERTRONIX for examination. This policy is above
and beyond, only to the extent needed, of that provided by any coverage of connected
equipment provided by other sources, including, but not limited to, any manufacturer's
warranty and/or any extended warranties.
EXCEPT AS PROVIDED ABOVE, POWERTRONIX MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL POWERTRONIX BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Specifically, POWERTRONIX is not liable for any costs, such as lost profits or revenue, loss
of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes,
claims by third parties or otherwise. Coverage also does not apply to connected medical
and industrial equipment.
To receive service under this warranty, you must be the original purchaser/user of the
product in question. You must obtain a Returned Material Authorization (RMA) number
from POWERTRONIX. Products must be returned to POWERTRONIX with transportation
charges prepaid and must be accompanied by a brief description of the problem
encountered and proof of date and place of purchase.
The policy of POWERTRONIX is one of continuous improvement. Specifications are subject
to change without notice.
User manual 6/10 kVA Rev.2
POWERTRONIX . - Page 1 of Total 29 - January 2006
1. Presentation
1.1 General Description
The continuity of electrical power is an essential requirement for critical load operations .The
Uninterruptible Power System (UPS) is a compact and quiet solution for power protection of
computer, server and office equipment.
To choose the UPS as your equipment protector is a wise investment as it supplies reliable, pure and
stable power at an affordable price.
Feature & Benefits:
9True on-line double conversion
9PWM technologies w/ IGBTs
9Wide input voltage range
9DC Start
9Battery self-test
9Microprocessor based control
9User-friendly LCD or LED
9Communication ports: Standard RS232 and optional communication slot for either DB9,
USB, AS-400 or SNMP/HTTP card.
9Light weight unit
9Optional external battery slot for long runtime requirement
9DSP Technology
9Parallel redundancy capability
Application:
9Computers
9Network Servers
9Workstations
9Wireless Communication
9Other Electronic Peripherals
User manual 6/10 kVA Rev.2
1. Presentation
1.2 System Configuration
6kVA: 260W x 717H x 570D mm / 90 kgs
10kVA: 260W x 717H x 570D mm / 93 kgs
POWERTRONIX . - Page 2 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
1. Presentation
1.3 Front Panel
`LCD
1 2 3 4 5 6 7
1. 2-line LCD Display
2. Normal LED (green)
3. Warning LED (yellow)
4. Fault LED (red)
5. Select-up button
6. Select-down button
7. Enter button
5-6. Off button
6-7. On button
5-7. Test/Silence button
POWERTRONIX . - Page 3 of Total 29 - January 2006
`LED
1 2 3 4 5 6 7 8 9
1. Line LED (green)
2. Load & Battery Capacity LEDs
3. Battery LED (yellow)
4. Bypass LED (yellow)
5. Fault LED (red)
6. Inverter LED (green)
7. Select-up button
8. Select-down button
9. Enter button
7-8. Off button
8-9. On button & Test/Silence button
User manual 6/10 kVA Rev.2
1. Presentation
1.4 Rear Panel
`6/10 kVA
,1,1
,2
,2,7,7
,6,6
,3,3
,5,5
,4,4
6 kVA 10 kVA
1. Communication ports: Standard RS232 Port & DB9, USB, AS400, SNMP/HTTP (Option)
2. Fan
3. Input Breaker
4. Inlet & Outlet (Terminal Block)
5. Maintenance Bypass Switch
6. External Battery Slot (Option)
7. Parallel port
POWERTRONIX . - Page 4 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
1. Presentation
`Extended Battery Bank
POWERTRONIX . - Page 5 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
2. Installation
2.1 Unpacking
You may find the “series number” labeled on both shipping box and UPS
rear panel. If the UPS has a problem please send the number to your
sales representative for tracking and troubleshooting.
The PTX 2M Series UPS can be supplied in a varied number of boxes depending upon the model
ordered. The number of boxes provided should be as follows:
MODEL (Box 1) TOTAL BOXES
ST3060 1 Box
ST3100 1 Box
PTX 2M Series 6/10kVA Tower
Box 1
1
234
Shipping Box Includes:
1. UPS
2. User Manual
3. 25-pin Serial Communication cable (Option for parallel units only)
4. External Battery Cable for long runtime units (Option: 3-port for 6kVA, 5-port for
10kVA)
POWERTRONIX . - Page 6 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
2. Installation
2.2 Installation
POWERTRONIX . - Page 7 of Total 29 - January 2006
`Standard
1 2 3 4 5 6 7 8
1. Input Ground 6. Output Line
2. Input Neutral 7. Output Neutral
3. Input Line 8. Output Ground
4 & 5. Connect JP1 and JP2 via 10AWG (6mm2) for single usage,
disconnect JP1 and JP2 for parallel usage.
(1) Remove the cover of the terminal block, please use the above table and diagram on the back
panel for correctly cabling the UPS.
(2) Ensure the earth/ground cable is correctly sized according to electrical regulations.
(3) After making connections, double check the wiring is correct and wires are secure.
(4) *IMPORTANT* - If an earth leakage protection device (RCD) is to be used on the installation,
this must be installed between the output of the UPS and the distribution board. It must not
be before the input of the UPS.
(5) Ensure all load equipment is turned off before starting UPS. The load equipment must be
started one by one to avoid inrush current.
(6) *WARNING* - AC and DC voltages can still be present on the terminal blocks even with the
mains supply disconnected. Always check with a multi-meter before handling cables or
connections.
yKeep the UPS on a flat, stable surface with 50cm space around it for proper
ventilation.
yInstallation and wiring must be following the local electric code and
introduction below.
yTurn off the UPS and equipments before installation.
ySuggest the UL 1015 10AWG(6mm2) wire used in 6kVA for input and output
wirings.
ySuggest the UL 1015 8AWG(10mm2) wire used in 10kVA for input and output
wirings.
yPlease allow the UPS to charge its batteries for 24 hours before turning it on.
Your connected equipment will still receive power while the UPS is off. Backup
time may be shortened if the UPS is not charged first.
yPlease calculate the capacity of UPS to include start-up of currents of any
necessary inductance loads such as monitor and printer, etc.
User manual 6/10 kVA Rev.2
2. Installation
POWERTRONIX . - Page 8 of Total 29 - January 2006
`External Battery
for battery bank
for loosing batteries
(1) For the long runtime application, please make sure the battery voltage must be 240 VDC
nominal.
(2) Connect the external battery with the proper external battery cable as shown pictures above.
(3) After making connections, double check the wiring is correct and wires are secure.
User manual 6/10 kVA Rev.2
2. Installation
POWERTRONIX . - Page 9 of Total 29 - January 2006
`Parallel
yFor parallel operation, JP1 & JP2 on the
terminal block of each UPS should be
disconnected
yKeep the UPS on a flat, stable surface with
50cm space around it for proper ventilation.
yInstallation and wiring must follow the local
electrical regulations and instructions below.
y
T
urn off the UPS and equipments before
installation.
(1) Remove covers from parallel slots on each UPS then use 3 meter 25-pin communication cable
to connect UPS to each other.
(2) Remove the cover of the terminal block, please use the above table and diagram on the back
panel for correctly cabling the UPS.
(3) Ensure the earth/ground cable is correctly sized according to electrical regulations.
(4) After making connections, double check the wiring is correct and wires are secure.
(5) *IMPORTANT* - If an earth leakage protection device (RCD) is to be used on the installation,
this must be installed between the output of the UPS and the distribution board. It must not
be before the input of the UPS.
(6) Ensure all load equipment is turned off before starting UPS.
(7) Start up each UPS one by one and make sure all UPS are working in normal mode.
(8) Measure the voltage at JP1 & JP2 on each UPS. If the difference between them is greater than
1 VAC, please check the output relay and restart the UPS.
(9) Please measure the JP2 points (one on each units) the voltage difference between these two
units should be less than 5 VAC (2VAC generally). If the voltage more than 5 VAC, please
check the 25-pin communication cable.
(10) The load equipment must be started one by one to avoid inrush current.
(11) *WARNING* -AC and DC voltages can still be present on the terminal blocks even with the
mains supply disconnected. Always check with a multi-meter before handling cables or
connections.
User manual 6/10 kVA Rev.2
2. Installation
2.3 Connection to communication
2.3.1 Standard
`RS-232
The communication interface (DB9 port) on the back of the UPS may be connected to a host
computer with specific monitoring software installed. (Please contact sales representative for
further information of monitor software)
The pins of the connector are as following:
POWERTRONIX . - Page 10 of Total 29 - January 2006
The RS-232 interface settings are as follows:
PIN # PIN Definition (UPS) PIN Definition (PC)
2 Transmitted data Received data
3 Received data Transmitted data
5 Signal Ground Signal Ground
Baud Rate 2400 bps
Data Length 8 bits
Stop Bit 1 bit
Parity None
User manual 6/10 kVA Rev.2
2. Installation
2.3.2 Optional Interface Cards
A variety of interface cards can be installed into optional communication slot such as DB9 Dry
Contact Card, USB Card, AS400 Card, and SNMP/HTTP Card.
`USBCard DB9DryContact Card
Pin Definition of DB9 for NOVELL Interface
PIN #
of DB9 Function explanation I/O
1 UPS Fault Output
3 GND Input
4 Remote Shutdown
UPS(+12VDC) Output
5 Input 12VDC Input
6 Bypass Mode Output
7 Low Battery Output
8 Normal Mode Output
9 Utility Power Fault Output
POWERTRONIX . - Page 11 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
2. Installation
`AS400 Card
POWERTRONIX . - Page 12 of Total 29 - January 2006
`SNMP/HTTP Agent
(External) (Internal)
NetAgent II allows a user to obtain the status, and issue commands to the UPS. The
communications protocol includes the MegaTec/ PPC/ SEC 2400 / 9600. Also it is possible to build
in your own protocol. NetAgent II provides a simple and easy installation procedure. The user
only needs to install the software from the NetAgent II CD on a Windows environment and
configure the IP address.
All the other configurations could be accomplished in a Web browser. NetAgent II also provides
shutdown programs for different operating systems. Shutdown commands can be sent for such
events as power failure, low UPS battery condition, UPS overload, UPS overheating and
scheduled shutdowns. All shutdown events are configurable by the user. The shutdown
software provides an orderly shutdown to prevent the abnormal shut-off of clients or servers.
Please visit IBM’S website www.ibm.com for more
information.
Please refer to the NetAgent II installation CD for more information.
User manual 6/10 kVA Rev.2
3. Operation
3.1 LCD and LED Display
`LCD
“Select-Down” Key: “Select-Up” Key:
yThe welcome screen only shows for 10 seconds as UPS starts up,
after that the “UPS Status” will show on the display.
yThe screen should go back to “UPS Status” if you do not push any
buttons for 2 minutes.
Display 1 - Welcome screen
POWERTRONIX UPS
On-Line UPS
Display 2 - Input/Output Voltage
and Frequency Input:220V 50Hz
Identification Output:220V 50Hz
Display 3 – UPS Status AC:FAIL BATT:LOW
NO Output
Display 4 – Real Input/Output
Voltage and Frequency Input Voltage
220 VAC
Output Voltage
220VAC
Input Frequency
50 Hz
Output Frequency
50 Hz
POWERTRONIX . - Page 13 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
3. Operation
Display 5 – Battery Voltage/
Capacity Battery Voltage
240 VDC
Display 6 – Output Power Output Power
100 %
Display 7 – Inside Temperature
Inside TEMP
33 ℃91 ℉
Display 8 – New Alarm
NEW AC Fail: 1
ALM Overload: 3
Display 9 – Old Alarm
OLD AC Fail: 5
ALM Overload: 9
Display 10 – Bypass Voltage Setting Bypass Volt Set
LO= 176V HI=253V
Display 11 – Output Voltage/
Frequency Setting Volt/Freq Set
220 VAC 50 Hz
POWERTRONIX . - Page 14 of Total 29 - January 2006
User manual 6/10 kVA Rev.2
3. Operation
`LED
POWERTRONIX . - Page 15 of Total 29 - January 2006
1 6 7 8 9 10 2 3 4 5
1. Line LED (green): This indicates the AC power is applied to the UPS input. If the LED blinks, it
means the AC power source is out of tolerance.
2. Battery LED (yellow): This indicates the UPS is in Battery Mode.
3. Bypass LED (yellow): This indicates the UPS is in Bypass Mode.
4. Fault LED (red): This indicates the UPS is in fault condition because of UPS shutdown or
over-temperature
5. Inverter LED (green): This indicates the inverter is working normally.
6-10. Load & Battery Capacity LEDs:
(a) No. 6 to 7 LED is green color, No. 8 to 9 is yellow and No.10 (used as warning LED for
overload or battery low) is red.
(b) These LEDs show the load (%) of the UPS if the AC input is available (in Normal Mode).
LEDs light up to indicate the following information.
No. 6 LED: 0-25 % No. 6 - 9 LEDs: 76-100 %
No. 6 - 7 LEDs: 26-50 % No. 6 - 10 LEDs: Overload
No. 6 - 8 LEDs: 51-75 %
(c) In the Battery Mode, the LEDs indicate the capacity (%) of the batteries. LEDs light up
to indicate the following information.
No. 10 LED: 0-25 % (battery low level)
No. 9 - 10 LEDs: 26-50 % No. 7 - 10 LEDs: 76-95 %
No. 8 - 10 LEDs: 51-75 % No. 6 - 10 LEDs: 96-100 %
User manual 6/10 kVA Rev.2
3. Operation
3.2 Starting up/ Shutting down the UPS
Starting up of the UPS
Step 1. Connect the UPS into an AC mains supply and the UPS will enter Bypass mode.
Step 2. Press the “Select-down” & “Enter” buttons simultaneously to switch on UPS.
The UPS will begin its start-up process. After entering the Normal Mode, the UPS is
ready for operation.
Shutting down the UPS
Press the “Select-up” & “Select –down” buttons simultaneously for a few seconds. The UPS
will Turn off.
During shutdown, do not press any buttons. Pressing a button may
cause the UPS to re-energize and deliver output power.
Battery Start-up of the UPS
Step 1: Unplug the UPS from any AC mains supply.
Step 2: Press the “Select-down” & “Enter” buttons simultaneously to switch on UPS. The
UPS will begin its start-up process. After entering the Battery Mode, the UPS is ready for
operation.
POWERTRONIX . - Page 16 of Total 29 - January 2006
Table of contents
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