
10 Ecoo®compact biolter | Owner’s manual —Canada | USA
1. PREAMBLE
Premier Tech Technologies Ltd. (hereinafter called “Premier Tech”) is proud to provide its
customers with an exclusive wastewater treatment system guaranteed by an innovative
Warranty. For the application and interpretation of this Warranty, “Customer” shall mean
the person who has purchased the Ecoflo compact biofilter (hereinafter called “Initial
Purchaser”), for a residential installation only, as well as any subsequent purchaser
(hereinafter called “Subsequent Purchaser(s)”), in accordance with the provisions of
section 8 of this Warranty. “Successor(s)” shall mean any other person entitled to exercise
the same rights as the Customer under the law.
For a commercial, community, institutional or municipal installation, please refer to your
treatment system warranty provided by your Premier Tech’s project manager.
2. NATURE OF THE WARRANTY
2.1 Ecoflo compact biofilter
Premier Tech warrants (parts and labour) to the Customer that the filtering medium
of the Ecoflo compact biofilter will work properly – including treatment performance
and the absence of clogging and excess sludge that could negatively affect
system performance for a period of ten (10) years for EC, EC5, EC7, ST, and STB
model series (except ST and STB models with a 100% peat filtering medium that
shall function properly for eight (8) years) from the date of purchase by the Initial
Purchaser (proof of purchase required).
Premier Tech warrants to the Customer that the filtering medium of the Ecoflo
compact biofilter shall function properly – including treatment performance and
the absence of clogging and excess sludge that could negatively affect system
performance for a period of eight (8) years for ST and STB model series from the
date of purchase by the Initial Purchaser (proof of purchase required).
Except as provided in sections 2.2 and 2.3 below, Premier Tech also warrants all
parts of the Ecoflo compact biofilter components against any manufacturing defect
for a period of ten (10) years from the date of purchase by the Initial Purchaser
(proof of purchase required). The first two years of the warranty also cover the labour.
2.2 Concrete
Premier Tech does not offer any additional Warranty on the shell of the concrete
Ecoflo compact biofilter. Accordingly, the Customer shall rely on the local concrete
manufacturer’s Warranty policy.
2.3 Pump, floats, alarm box and junction box
The pump, floats, alarm box and junction box included with the Ecoflo compact
biofilter are guaranteed for three (3) years (parts and labor), from the date of purchase
by the Initial Purchaser (proof of purchase required).
Premier Tech’s conventional Warranty is expressly limited to the text of this Certificate
and valid provided the Ecoflo compact biofilter was installed in accordance with applicable
regulations and with the manufacturer’s recommendations.
3. NOTICE
For this Warranty to be valid, the Customer must notify Premier Tech in writing immediately
upon the appearance of any indication of an anomaly or irregularity in the Ecoflo
compact biofilter.
Such notice shall be mailed to Premier Tech’s Head Office at 1, avenue Premier,
Rivière-du-Loup, Québec, G5R 6C1, CANADA, by facsimile at (418) 862-6642 or
by email at info.ptwe.na@premiertech.com.
Upon receipt of this notice, Premier Tech shall examine the situation and, if necessary,
take appropriate corrective measures in accordance with the terms of this Warranty.
4. GENERAL EXCLUSIONS
The following damages or problems are excluded from the Warranty:
a) Any damage or problem caused by a fortuitous event or “force majeure”, such as,
without limiting the generality of for the ongoing, an earthquake, a flood, frost, hurricane,
landslide, explosion or dynamiting;
b) Any damage or problem caused by the fault or act of a third party including, without
limiting the generality of the foregoing, the execution of landscaping work;
c) Any damage or problem arising from a defective installation of the Ecoflo compact
biofilter;
d) Any damage or problem arising from any installation, modification, correction or
addition to the treatment system carried out after installation of the Ecoflo compact
biofilter without prior written approval from Premier Tech;
e) Any damage or problem caused by the use of a septic tank that does not comply with
the applicable regulations and/or with Premier Tech’s specifications, as described in the
Owner’s manual;
f) Any damage or problem, if it is shown that the usage of the Ecoflo compact biofilter
was not in accordance with the instructions and guidelines described in the Owner’s
manual;
g) Any damage or problem, if the maintenance of the Ecoflo compact biofilter was
not carried out by a person authorized by Premier Tech, in accordance with the
Maintenance Agreement;
h) Any damage or problem caused by an omission or act of the Customer or the
Customer’s Successors including, without limiting the generality of the foregoing,
refusal to allow access to the system for maintenance;
i) Any damage or problem, if it is found that the Customer or the Customer’s Successors
have modified or changed the use of the property serviced by the Ecoflo compact
biofilter resulting in the alteration of the nature or quality of wastewater being treated
and/or that constitutes a violation of the applicable regulations;
j) Any damage or problem caused by and/or resulting from the work carried out to
access to the Ecoflo compact biofilter, including, without limiting the generality of
the foregoing, excavation, snow removal or demolition;
k) Any damage or problem resulting from the condition of the site or of the soil and not
reported or not properly reported to Premier Tech by the Customer or the person
undertaking the site investigation.
5. PARTICULAR EXCLUSIONS
It is further expressly understood that the Customer may not carry out or cause to be
carried out any repair or verification of the Ecoflo compact biofilter sold to him, or attempt
to carry out any work or to apply any corrective measures whatsoever to said work,
before notifying Premier Tech in accordance with the provisions of section 3 of this Warranty
and before Premier Tech has visited the site, within a reasonable time following receipt of
said notice, to assess the situation.
If the Customer carries out or causes to be carried out repairs, or attempts to repair or to
apply corrective measures of any kind whatsoever to the Ecoflo compact biofilter sold to
him without prior authorization by Premier Tech, this Warranty shall be considered null and
void and Premier Tech shall be considered completely discharged from any and all of its
obligations under this Warranty.
6. INDEMNITIES AND DAMAGES
Subject to the application of the provisions and exclusions provided for in this Warranty,
Premier Tech’s liability and obligations regarding any corrective measure carried out or
any attempt to correct an indicated problem shall be limited to replacing the filtering
medium and/or one or several components of the Ecoflo compact biofilter and to supplying
the required labour, if applicable.
7. LIMITATION OF LIABILITY
Premier Tech’s compensation or indemnification obligation shall be limited to the provisions
of section 6 of this Certificate of Warranty and Premier Tech shall not be held liable for
any other damage or loss that may have been suffered or incurred by the Customer or any
third party in connection with the Ecoflo compact biofilter, its parts and/or components
which originate thereof.
No additional warranty, express or implied, hence excluding any direct or indirect
consequential damages (not limited to but including third parties loss) concerning
the design, sale or use of the Ecoflo compact biofilter and/or services provided by
Premier Tech is hereby granted. Premier Tech’s liability under its warranty obligation
shall in no case exceed the cost of the Ecoflo compact biofilter.
APPENDIX 1 | CERTIFICATE OF WARRANTY FOR
THE ECOFLO COMPACT BIOFILTER