
1120230602 —Item #339914
1. Preamble
Premier Tech Technologies Ltd. (hereinafter called “Premier Tech”) is proud to provide
its customers with an exclusive wastewater treatment system protected by an innovative
warranty. For the application and interpretation of this warranty, “Ecoflo” refers to Ecoflo
compact biofilter or Ecoflo compact biofilter with 100% coco filter, “Customer” shall mean
the person who has purchased an Ecoflo product (hereinafter called “Initial Purchaser”),
for a residential installation only, as well as any subsequent purchaser (hereinafter called
“Subsequent Purchaser(s)”), in accordance with the provisions of section 8 of this warranty.
“Successor(s)” shall mean any other person legally entitled to exercise the same rights as
the Customer.
For a commercial, community, institutional or municipal installation, please refer to your
treatment system warranty provided by your Premier Tech project manager.
2. Nature of the warranty
2.1. Ecoflo compact biofilter
Premier Tech warrants (parts and labour) to the Customer that the filtering medium of
the Ecoflo compact biofilter will work properly – including treatment performance and
the absence of clogging and excess sludge that could negatively affect system
performance — for a period of ten (10) years. This warranty applies from the date of
purchase by the Initial Purchaser (proof of purchase required), provided the primary/
septic tank installed upstream from the Ecoflo compact biofilter is equipped with an
effluent filter that complies with the regulations.
Premier Tech also warrants the Ecoflo compact biofilter shell and other components
(parts and labour), except for the pump, floats, alarm box, and junction box as
described in section 2.2 below, for a period of ten (10) years from the date of purchase
by the Initial Purchaser (proof of purchase required).
Premier Tech warrants the filtering sand used for compact sand filter (parts and
labour) for a period of ten (10) years from the date of purchase by the Initial
Purchaser (proof of purchase required), provided that the sand used complies
with specifications described in the installation guide.
2.2. Pump, floats, alarm box, and junction box
The pump, floats, alarm box, and junction box included with the Ecoflo compact
biofilter are guaranteed for three (3) years (parts and labour), from the date of purchase
by the Initial Purchaser (proof of purchase required).
Premier Tech’s conventional Warranty is expressly limited to the text of this
Certificate and is valid only if the Ecoflo compact biofilter was installed in accordance
with applicable regulations and with the manufacturer’s recommendations.
3. Notice
For this Warranty to be valid, the Customer must notify Premier Tech in writing
immediately upon the appearance of any indication of an anomaly or irregularity
in design or operation of the Ecoflo compact biofilter.
Such notice shall be mailed to Premier Tech’s Head Office at 1, avenue Premier,
Rivière-du-Loup, Quebec, G5R 6C1, CANADA, by facsimile at (418) 862-6642 or
by email at info.ptwe.na@premiertech.com.
Upon receipt of this notice, Premier Tech shall examine the situation and, if necessary,
take appropriate corrective measures in accordance with the terms of this Warranty.
4. General exclusions
The following damages or problems are excluded from the Warranty:
(a) Any damage or problem caused by a fortuitous event or “force majeure”, such
as, without limiting the generality of for the ongoing, an earthquake, a flood, frost,
hurricane, landslide, explosion or dynamiting, raising of the water table level;
(b Any damage or problem caused by the fault or act of a third party incuding, without
limiting the generality of the foregoing, the execution of landscaping work;
(c) Any damage or problem arising from a defective installation of the Ecoflo compact biofilter;
(d) Any damage or problem arising from any installation, modification, correction, or
addition to the treatment system carried out after installation of the Ecoflo compact
biofilter without prior written approval from Premier Tech;
(e) Any damage or problem caused by the use of a septic tank that does not comply
with the applicable regulations and/or with Premier Tech’s specifications, as described
in the owner’s manual;
(f) Any damage or problem, if it is shown that the usage of the Ecoflo compact biofilter was
not in accordance with the instructions and guidelines described in the owner’s manual;
(g) Any damage or problem, if the maintenance of the Ecoflo compact biofilter was not
carried out by a person authorized by Premier Tech or by a qualified third party as
referred to in section 1x.2) of the Regulation respecting wastewater disposal systems
for isolated dwellings (Q-2, r.22);
(h) Any damage or problem caused by an omission or act of the Customer or the
Customer’s Successors including, without limiting the generality of the foregoing,
refusal to allow access to the system for maintenance;
(i) Any damage or problem, if it is found that the Customer or the Customer’s Successors
have modified or changed the use of the property serviced by the Ecoflo compact
biofilter resulting in the alteration of the nature or quality of wastewater being treated
and/or that constitutes a violation of the applicable regulations;
(j) Any damage or problem caused by and/or resulting from the work carried out to
access to the Ecoflo compact biofilter, including, without limiting the generality of the
foregoing, excavation, snow removal, or demolition;
(k) Any damage or problem resulting from the condition of the site or of the soil and not
reported or not properly reported to Premier Tech by the Customer or the person
undertaking the site investigation.
5. Particular exclusions
It is further expressly understood that the Customer may not carry out or cause to be
carried out any repair or verification of the Ecoflo compact biofilter sold to him before
notifying Premier Tech in accordance with the provisions of section 3 of this Warranty
and before Premier Tech has visited the site, within a reasonable time following receipt
of said notice, to assess the situation.
It is also expressly understood that the Customer may not modify or carry out any
corrective measures whatsoever to the Ecoflo compact biofilter sold to him before
notifying Premier Tech, in accordance with the provisions of section 3 of this Warranty,
and before Premier Tech has visited the site, within a reasonable time following receipt
of said notice, to assess the situation.
If the Customer carries out or repairs to be carried out or attempts to repair or to apply
corrective measures of any kind whatsoever to the Ecoflo compact biofilter sold to him
without prior authorization by Premier Tech, this Warranty shall be considered null and
void and Premier Tech shall be considered completely discharged from any and all of its
obligations under this Warranty.
This section does not restrict the Customer from having the manual maintenance of the
Ecoflo biofilter performed by a qualified third party as referred to in section 1x.2) of the
Regulation respecting wastewater disposal systems for isolated dwellings (Q-2, r.22).
6. Indemnities and damages
Subject to the application of the provisions and exclusions provided for in this Warranty,
Premier Tech’s liability and obligations regarding any corrective measure carried out or
any attempt to correct an indicated problem shall be limited to replacing the filtering medium
and/or one or several components of the Ecoflo compact biofilter and to supplying the
required labour, if applicable.
7. Limitation of liability
Premier Tech’s compensation or indemnification obligation shall be limited to the
provisions of section 6 of this Certificate of Warranty and Premier Tech shall not be held
liable for any other damage or loss that may have been suffered or incurred by the
Customer or any third party in connection with the Ecoflo compact biofilter, its parts,
and/or components which originate thereof.
No additional warranty, express or implied, hence excluding any direct or indirect
consequential damages (not limited to but including third parties loss) concerning
the design, sale, or use of the Ecoflo compact biofilter and/or services provided by
Premier Tech is hereby granted. Premier Tech’s liability under its warranty obligation
shall in no case exceed the cost of the Ecoflo compact biofilter.
8. Transfer of ownership
In the event of transfer of ownership, sale, assignment, or disposal in any way whatsoever
of the Customer’s property to a third party, this Warranty shall continue to apply if and
only if the Subsequent Purchaser or the Successor confirms, by forwarding the attached
“Notice of New Property Owner” to Premier Tech within a reasonable delay, that he/she
is the new owner of the property, he/she understands and is aware of the content of this
Certificate of Warranty and accepts its terms and conditions.
The person who proceeds with the transfer, sale, assignment, or disposal of any way
whatsoever of the property undertakes to hand over to the Subsequent Purchaser or the
Successor the Certificate of Warranty provided upon completion of the work, as well as
the Owner’s Manual and, if applicable, the Maintenance and Environmental Monitoring
Program for the Ecoflo compact biofilter.
Failure to abide by the terms and conditions of section 8 of this Certificate of Warranty may,
at Premier Tech’s discretion, render it invalid or to be rejected.
APPENDIX 1 | CERTIFICATE OF WARRANTY FOR
ECOFLO COMPACT BIOFILTER