
Ecoflo Owner’s Manual Page 9/1420201009
Canada and United States Item # 339913
Certificate of warranty for Ecoflo biofilter
1. PREAMBLE
Premier Tech Technologies Ltd. (hereinafter called "Premier Tech") is proud to
provide its customers with an exclusive wastewater treatment system guaranteed
by an innovative Warranty. For the application and interpretation of this Warranty,
"Customer" shall mean the person who has purchased an Ecoflo biofilter
(hereinafter called "Initial Purchaser"), for a residential installation only, as well as
any subsequent purchaser (hereinafter called "Subsequent Purchaser(s)"), in
accordance with the provisions of section 8 of this Warranty. "Successor(s)" shall
mean any other person entitled to exercise the same rights as the Customer under
the law.
For a commercial, community, institutional or municipal installation, please refer
to your treatment system warranty provided by your Premier Tech’s project
manager.
2. NATURE OF THE WARRANTY
2.1. Ecoflo biofilter
Premier Tech warrants (parts and labour) to the Customer that the filtering
medium of the Ecoflo biofilter will work properly – including treatment
performance and the absence of clogging and excess sludge that could
negatively affect system performance for a period of ten (10) years for EC, EC5,
EC7, ST, and STB model series (except ST and STB models with a 100% peat
filtering medium that shall function properly for eight (8) years) from the date of
purchase by the Initial Purchaser (proof of purchase required).
Premier Tech warrants to the Customer that the filtering medium of the Ecoflo
biofilter shall function properly – including treatment performance and the
absence of clogging and excess sludge that could negatively affect system
performance for a period of eight (8) years for ST and STB model series from the
date of purchase by the Initial Purchaser (proof of purchase required).
Except as provided in sections 2.2 and 2.3 below, Premier Tech also warrants all
parts of the Ecoflo biofilter components against any manufacturing defect for a
period of ten (10) years from the date of purchase by the Initial Purchaser (proof
of purchase required). The first two years of the warranty also cover the labour.
2.2. Concrete
Premier Tech does not offer any additional Warranty on the shell of the concrete
Ecoflo biofilter. Accordingly, the Customer shall rely on the local concrete
manufacturer's Warranty policy.
2.3. Pump, floats, alarm box and junction box
The pump, floats, alarm box and junction box included with the Ecoflo biofilter are
guaranteed for three (3) years (parts only), from the date of purchase by the Initial
Purchaser (proof of purchase required). The first year of the warranty also covers
the labour.
Premier Tech's conventional Warranty is expressly limited to the text of this
Certificate and valid provided the Ecoflo biofilter was installed in accordance with
applicable regulations and with the manufacturer's recommendations.
3. NOTICE
For this Warranty to be valid, the Customer must notify Premier Tech in writing
immediately upon the appearance of any indication of an anomaly or irregularity
in the Ecoflo biofilter.
Such notice shall be mailed to Premier Tech's Head Office at 1, avenue Premier,
Rivière-du-Loup, Québec, G5R 6C1, CANADA, by facsimile at (418) 862-6642 or
by email at PTA@premiertech.com.
Upon receipt of this notice, Premier Tech shall examine the situation and, if
necessary, take appropriate corrective measures in accordance with the terms of
this Warranty.
4. GENERAL EXCLUSIONS
The following damages or problems are excluded from the Warranty:
(a) Any damage or problem caused by a fortuitous event or "force majeure", such
as, without limiting the generality of for the ongoing, an earthquake, a flood, frost,
hurricane, landslide, explosion or dynamiting;
(b) Any damage or problem caused by the fault or act of a third party including,
without limiting the generality of the foregoing, the execution of landscaping work;
(c) Any damage or problem arising from a defective installation of the Ecoflo
biofilter;
(d) Any damage or problem arising from any installation, modification, correction
or addition to the treatment system carried out after installation of the Ecoflo
biofilter without prior written approval from Premier Tech;
(e) Any damage or problem caused by the use of a septic tank that does not
comply with the applicable regulations and/or with Premier Tech's specifications,
as described in the Owner's Manual;
(f) Any damage or problem, if it is shown that the usage of the Ecoflo biofilter was
not in accordance with the instructions and guidelines described in the Owner's
Manual;
(g) Any damage or problem, if the maintenance of the Ecoflo biofilterwas not
carried out by a person authorized by Premier Tech, in accordance with the
Maintenance Agreement;
(h) Any damage or problem caused by an omission or act of the Customer or the
Customer's Successors including, without limiting the generality of the foregoing,
refusal to allow access to the system for maintenance;
(i) Any damage or problem, if it is found that the Customer or the Customer's
Successors have modified or changed the use of the property serviced by the
Ecoflo biofilter resulting in the alteration of the nature or quality of wastewater
being treated and/or that constitutes a violation of the applicable regulations;
(j) Any damage or problem caused by and/or resulting from the work carried out
to access to the Ecoflo biofilter, including, without limiting the generality of the
foregoing, excavation, snow removal or demolition;
(k) Any damage or problem resulting from the condition of the site or of the soil
and not reported or not properly reported to Premier Tech by the Customer or the
person undertaking the site investigation.
5. PARTICULAR EXCLUSIONS
It is further expressly understood that the Customer may not carry out or cause
to be carried out any repair or verification of the Ecoflo biofilter sold to him, or
attempt to carry out any work or to apply any corrective measures whatsoever to
said work, before notifying Premier Tech in accordance with the provisions of
section 3 of this Warranty and before Premier Tech has visited the site, within a
reasonable time following receipt of said notice, to assess the situation.
If the Customer carries out or causes to be carried out repairs, or attempts to
repair or to apply corrective measures of any kind whatsoever to the Ecoflo
biofilter sold to him without prior authorization by Premier Tech, this Warranty
shall be considered null and void and Premier Tech shall be considered
completely discharged from any and all of its obligations under this Warranty.
6. INDEMNITIES AND DAMAGES
Subject to the application of the provisions and exclusions provided for in this
Warranty, Premier Tech's liability and obligations regarding any corrective
measure carried out or any attempt to correct an indicated problem shall be
limited to replacing the filtering medium and/or one or several components of the
Ecoflo biofilter and to supplying the required labour, if applicable.
7. LIMITATION OF LIABILITY
Premier Tech's compensation or indemnification obligation shall be limited to
the provisions of section 6 of this Certificate of Warranty and Premier Tech shall
not be held liable for any other damage or loss that may have been suffered or
incurred by the Customer or any third party in connection with the Ecoflo biofilter,
its parts and/or components which originate thereof.
No additional warranty, express or implied, hence excluding any direct or indirect
consequential damages (not limited to but including third parties loss) concerning
the design, sale or use of the Ecoflo biofilter and/or services provided by Premier