Prentke Romich Company Accent 800 Installation instructions

Hardware Manual
PRENTKE ROMICH COMPANY
17054v1.01

Acknowledgements
Data can be uploaded from this unit to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure to
make multiple copies of all important data to protect against accidental loss.
Accent is a trademark of Prentke Romich Company
Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries.
Semantic Compaction is a trademark of Semantic Compaction Systems, Inc.
Windows is a registered tradmark of Microsoft Inc. Internet Explorer, Movie Maker and Live Movie Maker are trademarks of Microsoft, Inc.
The Skype name, associated trademarks and logos and the “S” logo are trademarks of Skype Ltd.
Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of
such marks by PRC is under license. Other trademarks and trade names are those of their respective owners.
ELECTRONIC INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate your
authority to use this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. You can determine whether this product is causing
interference in your radio or television by turning this product off. If the interference stops, it was probably caused by this product or one of its
accessories. You can attempt to correct the interference by using one or more of the following measures:
•Turn the television or radio antenna until the interference stops.
•Move this product to one side or the other of the television or radio.
•Move this product farther away from the television or radio.
•Plug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by different
circuit breakers/fuses from the television or radio.
•If necessary, contact a Prentke Romich Company service technician for assistance.
Bluetooth Adapter
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful
interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. The Bluetooth
device contains FCC-ID POOWML-C40. Bluetooth QD ID B013848
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la
classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada.
CE ENVIRONMENTAL INFORMATION: Use: 0o - 45oC; Storage: (-20o) - 50oC; 95% maximum relative humidity @ ambient temperatures less than 40oC.
Attention! Consult accompanying documents. This device not intended to be an emergency call device or sole communication aid.
Warnings!
•When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for appropriate
cell phone and wireless device use.
•Any mounts used should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions may
result in an injury to the user.
©2012 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the
written consent of the Prentke Romich Company.
PRC HEADQUARTERS
PRC INTERNATIONAL
1022 Heyl Rd
Liberator Ltd
Wooster, OH 44691
“Whitegates”, 25-27 High Street
Telephone: [phone] • [phone]
Swinstead, Grantham, Lincolnshire NG33 4PA UK
Fax: [phone]
Telephone: [phone]
E-mail Address: [e-mail]
Fax: [phone]
Web Site Address: www.prentrom.com
E-mail Address: [e-mail]
Web Site Address: www.liberator.co.uk
Accent 800 Hardware Manual Page 2

End User Licensing Agreement
You have acquired a PRC device which includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS"). Those
installed software products of MS origin, as well as associated media, printed materials and "online" or electronic documentation
(software) are protected by international intellectual property laws and treaties.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A
REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR
AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE.
This EULA grants you the following license:
•You may use the SOFTWARE only on your PRC device.
•NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE THE
SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS
SUITABLE FOR SUCH USE.
•NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO
THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT.
IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE
FROM, AND ARE NOT BINDING ON, MS.
•Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant
and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air
traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to
death, personal injury or severe physical or environmental damage. Sun Microsystems, Inc. has contractually obligated MS to
make this disclaimer.
•No Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS
BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).
•Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble
the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this
limitation.
•SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part
of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of SOFTWARE.
•EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all
applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration Regulations, as
well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information see
http://www.microsoft.com/exporting/.
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Accent 800 Hardware Manual Page 4

Contents
Acknowledgements........................................................................................... 2
End User Licensing Agreement ......................................................................... 3
Accent™800 Hardware Manual 7
Front of the Device ........................................................................................... 9
POWER Button ...................................................................................... 9
Microphone........................................................................................... 9
Front Camera ........................................................................................ 9
HDMI Port ............................................................................................. 9
HOME/TOOLS Key................................................................................. 9
Battery Charger Indicator ................................................................... 10
Touchscreen........................................................................................ 10
Back of the Device........................................................................................... 12
Rear-Facing Camera ............................................................................ 12
USB Port .............................................................................................. 12
Mini USB Port for Wired Computer Access ........................................ 12
A & B Switch Ports .............................................................................. 12
Battery Charger................................................................................... 12
Charging the Batteries ........................................................................ 13
Headphone Connector........................................................................ 13
IR Area................................................................................................. 13
Wheelchair Mounting Plate Area ....................................................... 14
Handle-Stand and Wire Stand............................................................. 14
Carry Strap Holders............................................................................. 14
Using the HDMI Port ....................................................................................... 15
Connect your Accent and a Monitor................................................... 15
If your Monitor does not have Speakers ............................................ 15
Displaying Different Images on your Device and Monitor ................. 16
Wheelchair Mounting Plate............................................................................ 17
Install the Mounting Plate .................................................................. 17
Handle/Stand Options .................................................................................... 19
OPTION 1: Carry Handle plus Wire Stand ........................................... 19
OPTION 2: The Handle-Stand Option.................................................. 21
Using the Carry Strap Holders......................................................................... 22
Using an External Computer ........................................................................... 23
PRC Bluetooth Wireless Adapter ........................................................ 23
USB Cable............................................................................................ 24
Wireless Internet Connection (Wi-Fi) ............................................................. 26
Setting Up a Wireless Internet Connection ........................................ 26
IR Setup ........................................................................................................... 29
Windows Power Management ....................................................................... 31
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Troubleshooting.............................................................................................. 32
Battery Troubleshooting..................................................................... 32
General Problem Troubleshooting ..................................................... 32
Windows™ Troubleshooting............................................................... 33
Restoring Windows............................................................................. 34
Storing Your Device............................................................................. 38
Device Disposal; Battery Disposal....................................................... 38
Cleaning and Disinfecting.................................................................... 39
Accent 800 Hardware Manual Page 6

Accent™800 Hardware Manual
This manual introduces you to your physical device and its accessories and explains how to use
them.
To learn about the NuVoice™ software inside your device, use the Help button to the right
of the Status Display Area when your device is turned on. You can also download the latest version
of the NuVoice Software Manual to your computer from the PRC web site: www.prentrom.com.
Accent 800 Hardware Manual Page 7

FRONT OF DEVICE
Handle Stand
Carry Strap Holders
Microphone
(small hole in top
of case)
Camera
POWER Button
(on side of device)
TOOLS/HOME
key
Carry Strap Holders
Display Screen
HDMI port
(on side of
case)
Camera On LED
POWER button
2 USB ports
HDMI port
Switch ports
Battery
Charger
Accent 800 Hardware Manual Page 8

Front of the Device
POWER Button
The POWER button is on the left side of the device, near the top. See Windows Power
Management for information about ways you can set up and use this button.
Microphone
This is a very small hole on the top of the device case.
Front Camera
There are front and back facing cameras in your device. This is the front-facing camera lens. The
cameras can be used with Skype™, Windows®Movie Maker, etc. Follow the directions that came
with the camera application you are using. To use the cameras to add Scenes, icons, etc., to your
Language System, use the CAMERA MENU in your Accent Toolbox. When either the front or
back camera is in use, a small LED next to the lens will light to remind you the camera is open.
HDMI Port
Use this port to connect to an HDMI monitor or TV. See Using the HDMI Port.
IMPORTANT NOTE: PRC has tested and recommends that you use the following HDMI cable
with your Accent. You can purchase this cable from PRC by calling the Sales Department (800-262-
1933), or you can go to www.prentrom.com, select Accent 800, select Accessories. The cable is
Part# 17093. Not all HDMI cables perform the same way. If you prefer to search online for a cable,
we highly recommend that you match the following specifications: 34AWG Standard Speed HDMI
Cable with Ferrite Core-HDMI Micro Connector male to HDMI Connector male.
HOME/TOOLS Key
Select this key once to open a mini-menu of often-used Tools to choose from. Select the TOOLBOX
key in the menu to open the Toolbox.
Select the HOME/TOOLS key twice to bypass the mini-menu and automatically open the whole
Toolbox. See the TOOLS Menu in Help on your device for more information.
Accent 800 Hardware Manual Page 9

Battery Charger Indicator
This LED is in the upper right corner of your display. It is only visible when the battery charger is
plugged in. While the battery is charging, the indicator is red. When the battery is full, the indicator
is blue. If your batteries are dangerously low, the indicator will flash red.
Touchscreen
Do not use sharp, pointed objects on the touch screen!
The touch screen is designed to be used with your finger or the stylus that came with your
device.
This stylus is made specifically for a capacitive touch screen. Anything else will harm your touch
screen and may cause your device to stop working.
In addition to the stylus that came with your device, PRC offers a bundle of six styli for sale in the
Web store, www.prentrom.com . Select Products and then select Keyboards, Keyboard Frames
and Styli.
The touch screen is a liquid crystal display (LCD). Should the display break (unlikely except
in extreme circumstances) and you come into contact with the liquid crystal, wash and rinse your
skin thoroughly. Be careful to avoid splintered glass.
See Cleaning and Disinfecting in the Troubleshooting section of this manual for more
information about the touch screen.
Accent 800 Hardware Manual Page 10

Switch A
Switch B
Battery Charger
2 USB Ports
Mini USB port
for wired computer
connection
Headphone Jack
IR Area
Rear-facing
Camera
Carry Strap
Loop Holders
IR Area
Install optional mounting plate
here
Handle/Stand
Wire Stand
POWER button
2 USB ports
HDMI port
Switch ports
Battery
Charger
Accent 800 Hardware Manual Page 11

Back of the Device
Rear-Facing Camera
There are front and back facing cameras in your device. This is the rear-facing camera lens. The
cameras can be used with Skype™, Windows®Movie Maker, etc. Follow the directions that came
with the camera application you are using. To use the cameras for Scenes, icons, etc., use the
CAMERA MENU in your Accent’s Toolbox. When either the front or back camera is in use, a
small LED next to the lens will light to remind you the camera is open.
USB Port
Plug a USB flash drive in here. Flash drives can be used for storage and transfer of files.
A USB flash drive was included in your device shipping box.
Mini USB Port for Wired Computer Access
Use this port to connect your communication device to a computer with a Mini-USB cable.
A & B Switch Ports
If you use a switch or switches for access to your device, plug them into these ports. To use a
joystick, you will need a Y-adapter.
If you have a joystick plugged in and it does not respond normally, reverse the way it is plugged
in (plug switch A into port B, switch B into Port A).
Battery Charger
Always use the battery charger that came with your device. Any other charger may
damage your batteries.
A battery charger came with your device. Plug the small end of the charger cable in here. Plug the
larger end into a working wall outlet.
Accent 800 Hardware Manual Page 12

When your battery needs to be charged, you will see warning boxes on your display screen telling
you to plug in your charger. You will also hear a low-battery warning. Plug in the charger.
How long your batteries last depends on how you are using your device.
If you are talking, listening to music, using a cell phone and/or the computer nearly simultaneously
or for most of the time, your batteries will not last as long as they would if you were just doing one
or two things. You may find that you can get about 4-6 hours of use out of one charge or you may
discover that you use your device so heavily that you only get 2 hours from a charge.
You will have to spend some time using your device everyday in different ways to learn how much
battery life you will get from a single charge.
Charging the Batteries
A full charge, from dangerously low or dead batteries to fully charged batteries, will take about 4
hours.
The best practice is to plug in your battery charger every night when you go to bed and any
time you see the low battery warning boxes and/or the Low Battery LED comes on.
The Status Area on your display and the Battery Menu in the MAINTENANCE MENU are places
to check for battery information. NOTE: When the charger is plugged in and charging, a small LED in
the POWER button will glow amber. When charging is finished the LED glows blue.
Status Area on your display when device is On
Headphone Connector
Plug headphones in here.
IR Area
Infrared (IR) capability is automatically enabled with the Accent™800
You can teach infrared signals for almost any appliance you own that has a remote control.
Accent 800 Hardware Manual Page 13

The IR area for your device is on the back top of the case on each side of the headphone connector.
If you want to teach a remote control signal to your device, point your remote control at the IR
area.
If you want to send an IR signal from your device, make sure the IR area is facing in the general
direction of the appliance you want to send the signal to.
Use the IR SETUP MENU in the Toolbox to teach remote signals to your Accent.
Wheelchair Mounting Plate Area
An optional Mounting Plate allows you to install your Accent on a wheelchair or table mount.
Handle-Stand and Wire Stand
The Accent comes with two different handle and stand options. It is shipped with the handle in the
“Carry” position and the Wire Stand inserted for use as the stand. For information about converting
to the adjustable Handle-Stand option, see Handle/Stand Options.
Carry Strap Holders
See Using the Carry Strap Holders for directions on using a carry strap.
Accent 800 Hardware Manual Page 14

Using the HDMI Port
You can connect your Accent to a computer monitor or a TV with an HDMI cable. This allows you
to see your device display on a larger screen. You can also set the monitor to display something
different from your device display.
IMPORTANT NOTE: Some HDMI cables do not work well with the Accent. PRC offers a cable that
has been tested to work with the Accent. You can purchase it from PRC by calling the Sales
Department, 800-262-1933. Ask for part# 17093; or go to www.prentrom.com, select Accent 800,
select Accessories.) If you prefer to search online for a cable, we highly recommend that you
match the following specifications: 34AWG Standard Speed HDMI Cable with Ferrite Core-HDMI
Micro Connector male to HDMI Connector male.
Connect your Accent and a Monitor
•Plug the small end of the HDMI cable into the HDMI port on your Accent.
•Plug the larger end of the HDMI cable into an available HDMI port on your monitor or TV.
The HDMI cable transfers both audio and video. It will automatially turn the speech off on your
Accent and use your monitor or TV speakers to transmit sound.
If your Monitor does not have Speakers
You can turn the sound back on in your device. Follow directions below.
•Select the HOME/TOOLS key on front of the case (right side) or select the TOOLS key to
the right of the Text Display Area.
•Select the HIDE/SHOW NuVoice key from the menu that appears.
•Pull out the Windows Charms menu from the right side of your display.
•Select Settings.
•Select Control Panel.
•Select Hardware and Sound.
•Select Speakers to highlight it.
•Select Set Default.
•Select OK and close the menu.
•Your device should now speak.
Accent 800 Hardware Manual Page 15

Displaying Different Images on your Device and Monitor
When you first plug in an HDMI cable, the monitor defaults to displaying whatever is currently
being displayed on your device. You can set the system to display different images on your device
and your monitor. For example, you could have your your MAP showing on the large monitor and
the Windows Desktop showing on your device display. If you plug a USB mouse into the USB port
on your device, you can use it with both your monitor and your device.
•Select the HOME/TOOLS key on front of the case (right side) or select the TOOLS key to
the right of the Text Display Area.
•Select the HIDE/SHOW NuVoice key from the menu that appears.
•Pull out the Windows Charms menu from the right side of your display.
•Select Settings.
•Select Control Panel.
•Select Hardware and Sound.
•Select Display.
•Select Project to a Second Screen. (The default is Duplicate.)
•Select Extend.
•Close the menu.
When you plug in a USB mouse it will travel between the two screens depending on which one you
are using.
Accent 800 Hardware Manual Page 16

Wheelchair Mounting Plate
The Wheelchair Mounting Plate is an option. If you purchased it, you received the mounting plate
and three screws in a plastic bag.
Install the Mounting Plate
Remove the three screws from the mounting plate area of your device. Keep these screws in a safe
place in case you need to use them again.
Accent 800 Hardware Manual Page 17

Place the mounting plate over the three holes. Attach the mounting plate using the screws that
came in the bag with the plate.
Accent 800 Hardware Manual Page 18

Handle/Stand Options
This Accent product comes with two different handle and stand options.
Option 1. The Accent 800 is shipped with the handle in the carrying position and the 2 position wire
stand attached.
Option 2. This option provides for an adjustable handle/stand combination. This option allows the
handle to be moved into 4 different stand positions. Instructions follow for converting to the
handle/stand configuration.
OPTION 1: Carry Handle plus Wire Stand
This configuration provides a carry handle and a 2 position wire stand. Many customers prefer this
option because it provides a carry handle and a stand that can be moved with one hand.
If you prefer to “lock” the handle even more securely in the carry handle position you can follow
the instructions below for installing the two (2) cup washers provided.
Accent 800 Hardware Manual Page 19

These steps can be done without removing the wire stand although the wire stand is not shown
in the picture below.
Remove Handle screws.
Slide the cup washer over the screw as shown below and re-insert in handle and tighten the screw.
Cup washer
(open side)
Small washer
Handle Stand screw
Cup washer
(flat side)
Remove screw and
washer from both
sides of handle.
Accent 800 Hardware Manual Page 20