Presto Printing Mailbox User manual

Presto Printing Mailbox
User Guide
Part number: Q6081-90003
Second edition: 01/2008
HD1G6030156

2
© Copyright 2008 Presto Services Inc.
The information contained herein is subject to
change without notice.
Reproduction, adaptation or translation without
prior written permission is prohibited, except as
allowed under copyright laws.
PrestoSM is a service mark of Presto Services
Inc.
Publication number: Q6081-90003
Second edition: January 2008
Notice
The only warranties for Presto products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. Presto
shall not be liable for technical or editorial errors
or omissions contained herein.
Presto Services Inc. shall not be liable for
incidental or consequential damages in
connection with, or arising out of the furnishing,
performance, or use of this document and the
program material which it describes.
Note: Regulatory information can be found in
the appendix.
Presto Service is required and purchased
separately at www.presto.com or call
1(800)919-3199
Safety information
WARNING! To prevent re or shock hazard, do
not expose this product to rain or any type of
moisture.
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
WARNING! Potential shock hazard
1. Read and understand all instructions in this
User Guide.
2. Use only a grounded electrical outlet when
connecting the device to a power source.
If you do not know whether the outlet is
grounded, check with a qualied electrician.
3. Observe all warnings and instructions
marked on the product.
4. Unplug this product from wall outlets before
cleaning.
5. Do not install or use this product near water
or when you are wet.
6. Install the product securely on a stable
surface.
7. Install the product in a protected location
where no one can step on or trip over the
power cord, and where the power cord will
not be damaged.
8. No operator-serviceable parts inside. Refer
servicing to qualied service personnel.
9. Use in a well-ventilated area.

3
Contents
Stay Connected with PrestoSM!...................... 4
Setup.......................................... 5
Using the Presto Printing Mailbox . . . . . . . . . . . . . . . . . 12
StoppingPrinting ...................................... 12
LoadingPaper......................................... 13
Removing and Replacing the Ink Cartridge.................. 15
Troubleshooting................................ 18
Bluelightisnoton ..................................... 18
"Ink" light is blinking .................................... 19
"Ink" light is on continuously ............................. 19
"Paper"lightisblinking ................................. 20
"Paper" light is on continuously........................... 20
Both "Ink" and "Paper" lights are blinking................... 21
Clicking noise.......................................... 21
Pageisblank.......................................... 21
Printcolorsarefading .................................. 22
The blue light is on, but no messages are printing . . . . . . . . . . . 22
CareandMaintenance .......................... 23
Cleaningtheexterior ................................... 23
Cleaning the ink cartridge contacts ........................ 23
ServiceandSupport ............................ 25
Appendix ..................................... 26
Specications ......................................... 26
RegulatoryNotices..................................... 27
Limited Warranty Statement ...................... 30

4
Stay Connected with PrestoSM
Presto is a new and easy way to receive email, photos, and PDF documents
from friends and family, without a computer or Internet connection.
With the easy-to-use Presto Service, you get:
Easy to enjoy email - Presto Mail
Email, digital photos and PDF documents from friends and family are
delivered to your Presto Printing Mailbox and printed on your desired
schedule.
Protection from spam
Presto Mail is only delivered from people you have selected, called Presto
Friends. There’s no spam, no ads, no junk mail.
Presto Styles
Presto Mail comes in a wide variety of designs. Enjoy receiving birthday,
seasonal, or everyday greetings, even beautiful calendars from your Presto
Friends.
Presto Newsstand
Presto offers a selection of ad-free publications that feature a range of topics
including puzzles, recipes, home, and more.
Presto Bulletins
Simple alerts let you know when ink is running low1 . And a Presto Tune
announces the arrival of new messages.
To start receiving email from your friends, you must activate the Presto Service,
if you or a friend hasn't already done this. The fastest way to do so is on the
Internet at www.presto.com. If you do not have access to the Internet, a family
member or friend can set it up for you at www.presto.com. Or, you can call
Presto toll free at 1(800)919-3199.
Once your Presto Service is activated, you'll be ready to set up your Presto
Printing Mailbox. See the setup instructions on the Quick Start Guide or on the
following pages.
Presto - you’re connected!
1Using genuine HP supplies ensures availability of this feature.

Setup
Setup
5
1Unpack
A. Unpack all the items from the box.
Be sure you have all the items below:
Presto Printing Mailbox Quick Start Guide
Power cord and adapter Ink Cartridge Sample plain
8.5" x 11" paper
Phone cord
Unpack
Hint:To unpack the box...
i. Place box at on a table...
ii. Grasp mailbox as shown...
iii. Pull entire assembly out of
the box, onto the table.

6 Setup
B. Remove the bag, tape and plastic
lm from the printer.
C. Remove the two orange inserts
where shown below.

Setup
7
2Activate your Presto Service
To receive email, photos and PDF documents, you need
to activate your Presto Service.
Hint: If you received the Printing Mailbox as a gift, your
friend or family member may already have done
this for you.
It's easy to set up the Presto Service through either of the
following two methods:
• If you, or a friend, have access to the internet, log on
to www.presto.com and click on the "Presto Account
Sign Up" link at the top of the page. Follow the simple
online instructions.
• Or, call us toll-free at 1(800)919-3199
Tip:The Presto Service offers additional features such
as fun styles for messages and ad-free puzzles and
articles from well-known authors and publications.

8 Setup
3Connect
A. First, plug the provided phone cord into the back of the
Presto Printing Mailbox in the jack labeled "1-LINE". Plug
the other end into an available telephone jack.
B. (Optional) If you want to locate a telephone in the same
location as the Printing Mailbox, you can plug it into the
other jack on the rear of the Mailbox labeled "2-EXT".
Hint:The Presto Printing Mailbox and your phone share
the same line. No need for a second line!

Setup
9
C. Next, connect the power cord and adapter.
D. ... then plug the adapter cord into the power jack on the
rear of the Printing Mailbox...
E. ...and plug the power cord into an
electrical outlet.
The Printing Mailbox will now perform a system check.
When the blue light stops blinking, the check is complete.

10 Setup
4Load
Note: Do not touch the copper-colored area on
the cartridge.
A. Remove the ink
cartridge from the
pouch.
B. Pull the pink tab to
remove the tape from
the cartridge.
The Printing Mailbox must be plugged in
before inserting the ink cartridge
C. Open the cover. Be sure to push the cover gently until
it stays up.
D. Insert the ink
cartridge in the
opening on the
right hand side by
pushing it forward.
You should hear
a "click" when the
cartridge is correctly in place.

Setup
11
E. With the cover still open,
slide paper forward into the
paper tray until it stops.
F. Close the cover. When
the blue light glows
continuously, your Presto
Printing Mailbox is ready! In
a few minutes, your Printing
Mailbox will make its rst
call to the Presto Service
and print an important
message.
If the message says "Welcome to Presto", setup is
complete. If it says "Action Required", please follow the
steps on the printed sheet to complete the setup process.
Your Presto Printing Mailbox connects to the Presto Service
at scheduled times throughout the day. Please keep your
Printing Mailbox plugged into the telephone line and electrical
power to automatically retrieve and print email, photos and
PDF documents.
Congratulations! You are now ready to
receive messages!

Using the Presto Printing Mailbox
12 Using the Presto Printing Mailbox
Once you have activated your Presto Service and set up
your Printing Mailbox, it will connect and print your email
messages automatically, including photo and PDF attachments
(note: PDF is a type of electronic document. For more info, see
Appendix, page 26).
Whenever your Printing Mailbox receives and prints a
message, it plays the Presto musical tune to alert you.You can
change the volume of the tune using the "Volume" buttons
(+and –) at the front of the Printing Mailbox.
NOTE:You need to have your Printing Mailbox plugged into
the phone line and power to receive your messages.
Stopping Printing
When you press the "Stop" button, the Printing Mailbox stops
whatever it is doing.
• If it is printing, it will stop printing and the page it was
printing will be lost.
•If it is connected to the Presto Service via your phone line, it
will release the connection so that you can make or receive
phone calls (see below).
Important notice on urgent calls
If you need to make an important phone call and nd that the
Presto Printing Mailbox is currently using your phone line, you
can interrupt the connection by following these simple steps:
• Hang up the phone, wait a few moments, then pick back up.
You should hear a dial tone and be able to place a call.
If this doesn’t work, then…
•Hang up the phone and press the "Stop" button on the
Printing Mailbox. It will stop whatever it is doing and
release the line. Then wait 10 seconds and pick up the
phone. You should hear a dial tone. If necessary, unplug the
Printing Mailbox power cord.

Using the Presto Printing Mailbox
13
Loading Paper
The "Paper" light blinks when the Printing Mailbox is out of paper.
Use only plain paper (8.5 x 11”) in the Presto Printing Mailbox. Do not
use any other type of paper such as cards, envelopes, photo paper, or
transparencies. We recommend HP Bright White Inkjet paper for
excellent results.
To load paper:
1. Open the top cover. Push the cover gently until it stays up.
2. Tap a stack of paper (up to 50 pages) on a at surface to align the
edges.

14 Using the Presto Printing Mailbox
3. Insert the stack into the tray and slide it forward until it stops.
4. Close the top cover.
NOTE: If the "Paper" light continues to blink, check that the top cover
is closed properly.
5. Pull out the paper tray extender and then ip it open.

Using the Presto Printing Mailbox
15
Removing and Replacing the Ink Cartridge
The "Ink" light turns on when the estimated level of the ink cartridge
is getting low1. We recommend you have a replacement available to
install when print quality is so low that it is no longer acceptable.
Replace the ink cartridge using the instructions below.
Use either the HP 95 Tri-color Inkjet Ink Cartridge (part number
C8766W) or the HP 97 Tri-color Inkjet Ink Cartridge (C9363W) in the
Presto Printing Mailbox. Both are available from local ofce supply
stores or directly from Presto—call 1(800)919-3199 or online at
www.presto.com.
NOTE:The Printing Mailbox must be connected to power before you
can replace the ink cartridge. Check that the "Ready" light at the right
corner of the Printing Mailbox is lit before changing the ink cartridge.
NOTE: If you install a used ink cartridge, the "Low on Ink" warning
feature will not be available because the ink level is unknown.
1 Using genuine HP supplies ensures availability of this feature.

16 Using the Presto Printing Mailbox
To remove the old ink cartridge:
1. Open the top cover. Push the cover gently until it stays up.
Wait a few moments for the ink cartridge to move to the right side of
the Printing Mailbox.
2. Lightly press down on the ink cartridge to release it ( ), then
remove it from the cartridge slot ( ).
If you are replacing the ink cartridge, please recycle it at your local
ofce supply store.
To install the ink cartridge:
1. Remove the new ink cartridge from the pouch.
2. Pull the pink tab to remove the tape from the new ink cartridge.
CAUTION: Do not
touch the copper
colored area on the
cartridge.

Using the Presto Printing Mailbox
17
3. Place the new ink cartridge in the empty slot. Push the top part of the
cartridge forward until it clicks into place.
4. Close the top cover.

Troubleshooting
18 Troubleshooting
This section provides information about how to resolve potential issues
with your Presto Printing Mailbox, and tips to keep it running smoothly.
Issue: Blue light is not on
Problem Solution
Printing Mailbox is not
receiving power.
•Check that the power cord and adapter
are rmly connected, and plugged into a
grounded electrical outlet.
•Ensure that the outlet is working
properly, or try a different outlet.
What Should I Do...

Troubleshooting
19
Issue: "Ink" light is blinking
Problem Solution
No ink cartridge is installed
in the Printing Mailbox.
Install an HP 95 or HP 97 Tri-color ink
cartridge. See instructions on page 15.
The ink cartridge may not be
installed correctly.
Remove and reinstall the ink cartridge as
instructed on page 15.
An incorrect ink cartridge is
installed.
Remove the ink cartridge and install an HP 95
or HP 97Tri-color ink cartridge.
There seems to be a problem
with the ink cartridge.
•Remove and reinstall the ink cartridge.
•If the "Ink" light continues to blink,
manually clean the ink cartridge and
reinstall it.
•If the "Ink" light continues to blink, the
ink cartridge may be faulty and should be
replaced.
•If the "Ink" light continues to blink after
replacing the ink cartridge with a new
one, contact Presto technical support. See
Service and Support on page 25.
Issue: "Ink" light is on continuously
Problem Solution
Estimated amount of
ink remaining is low.
Install a new ink cartridge. See instructions
on page 15.

20 Troubleshooting
Issue: "Paper" light is blinking
Problem Solution
The Printing Mailbox is out of
paper.
Follow the steps in “Loading Paper” on
page 13.
Incorrect type or size of
paper is loaded in the
Printing Mailbox.
Use only plain, 8.5 x 11” paper in the Printing
Mailbox. Do not use any other type of paper
such as cards, envelopes, photo paper, or
transparencies.
Paper may be jammed in
the Printing Mailbox.
See "Paper is jammed" below for instructions
on clearing the jam.
If the "Paper" light continues to blink after you have tried the above
solutions, check to ensure that the top cover is closed properly.
Issue: "Paper" light is on continuously
Problem Solution
Paper tray is empty. Load plain paper into the tray. See instructions
on page 13.
Paper is jammed. If paper is jammed in the Printing Mailbox,
remove the stuck paper from the rear of the
Printing Mailbox by opening the jam panel
as shown below.
CAUTION: Clearing a paper jam from the front of the Presto Printing
Mailbox can damage the print mechanism. Always access and clear
paper jams through the rear jam panel.