Printronix P5000 Series Service manual

Quick Reference Manual
®
P5000LJ Series Printers

3
Table of Contents
1 English....................................................17
Basic Operating Procedures................................................17
Powering On the Printer................................................17
Using the Control Panel................................................18
Loading Paper...............................................................32
Setting Top-Of-Form.....................................................38
Reloading Paper ...........................................................42
Unloading Paper ...........................................................51
Replacing the Ribbon....................................................54
Cancelling a Print Job...................................................58
Configuration.......................................................................59
Parameters....................................................................60
Control Codes ...............................................................60
Saving Configurations...................................................61
Printing Configurations..................................................63
Loading Configurations .................................................65
Deleting Configurations.................................................67
The Power-Up Configuration.........................................69
Power Stacker Option..........................................................71
Power Stacker Component Locations...........................71
Setting Up the Power Stacker.......................................72
Loading and Starting the Paper Stack ..........................74
Unloading Paper from Power Stacker...........................76
Troubleshooting...................................................................78
Clearing Paper Jams.....................................................78
Cleaning The Printer.....................................................81
Solving Print Quality Problems......................................84
Fault Messages.............................................................86

Table of Contents
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2 Français ..................................................95
Procedures-Cles D’Exploitation...........................................95
Mise sous tension de l’imprimante................................95
Utilisation du panneau de commande...........................96
Chargement du papier ................................................110
Définition du haut de page..........................................116
Rechargement du papier ............................................120
Dechargement du papier ............................................130
Remplacement du ruban.............................................132
Annulation d’une tâche d’impression ..........................136
Configuration.....................................................................137
Paramètres ................................................................138
Codes de commande .................................................138
Sauvegarde de la configuration ..................................139
Impression de la configuration....................................141
Chargement de la configuration..................................143
Suppression de la configuration..................................145
Configuration à la mise sous tension..........................147
Option Empileur Motorise..................................................149
Emplacement des composants de l’empileur..............149
Réglage de l’empileur motorisé...................................150
Chargement de l’empilage de papier..........................152
Déchargement du papier ............................................154
Correction D’Erreurs..........................................................156
Suppression des bourrages papier.............................156
Nettoyage de l’imprimante ..........................................159
Problèmes de qualité d’impression.............................162
Messages d’erreur ......................................................164

Table of Contents
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3 Deutsch.................................................173
Grundlegende Vorgehensweisen ......................................173
Drucker einschalten ....................................................173
Bedienerkonsole verwenden.......................................174
Papier einlegen...........................................................188
Formularanfang einstellen...........................................194
Papier nachlegen........................................................198
Papier entfernen..........................................................208
Farbband austauschen ...............................................210
Druckjob abbrechen....................................................214
Konfigurationen .................................................................215
Parameter ...................................................................216
Steuercodes................................................................216
Konfigurationen speichern ..........................................217
Konfigurationen drucken.............................................219
Konfigurationen laden.................................................221
Konfigurationen löschen..............................................223
Konfiguration beim Einschalten...................................225
Optionales Stapelmagazin.................................................227
Position der Komponenten des Papiermagazins........227
Stapelmagazin einrichten............................................228
Papierstapel einlegen und Druckvorgang beginnen ...230
Papier aus dem Stapelmagazin entnehmen ...............232
Fehlerbehebung ................................................................234
Papierstaus beheben..................................................234
Drucker reinigen..........................................................237
Probleme der Druckqualität beheben..........................240
Fehlermeldungen........................................................242

Table of Contents
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4 Italiano ..................................................251
Procedure Operative di Base ............................................251
Accensione della stampante.......................................251
Uso del pannello di controllo.......................................252
Caricamento della carta..............................................266
Impostazione dell’inizio modulo ..................................272
Ricaricamento della carta............................................276
Rimozione della carta..................................................286
Sostituzione del nastro................................................288
Annullamento di un lavoro di stampa..........................292
Configurazione ..................................................................293
Parametri ....................................................................294
Codici di controllo........................................................294
Salvataggio delle configurazioni..................................295
Configurazioni di stampa.............................................297
Caricamento delle configurazioni................................299
Eliminazione delle configurazioni................................301
Configurazione di accensione.....................................303
Raccoglitore Opzionale .....................................................305
Ubicazione dei componenti del raccoglitore................305
Impostazione del raccoglitore .....................................306
Come caricare e attivare il raccoglitore.......................308
Come togliere la carta dal raccoglitore........................310
Ricerca Guasti...................................................................312
Eliminazione degli inceppamenti.................................312
Pulizia della stampante...............................................315
Problemi di qualità di stampa......................................318
Messaggi d’errore .......................................................320

Table of Contents
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5 Español................................................. 329
Procedimientos Básicos ....................................................329
Encendido de la impresora .........................................329
Uso del panel de control .............................................330
Carga del papel...........................................................344
Definición del borde superior de impresión.................350
Recarga del papel.......................................................354
Descarga del papel .....................................................364
Sustitución de la cinta.................................................366
Anulación de trabajos de impresión............................370
Configuración ....................................................................371
Parámetros..................................................................372
Códigos de control......................................................372
Memorización de configuraciones...............................373
Impresión de configuraciones.....................................375
Carga de configuraciones...........................................377
Barrado de configuraciones........................................379
Configuración de encendido .......................................381
Opción de Recogedor Mecánico .......................................383
Ubicación de los componentes del recogedor ............383
Instalación del recogedor mecánico............................384
Carga e iniciación de la pila de papel .........................386
Descarga del papel del recogedor mecánico..............388
Resolución de Problemas..................................................390
Eliminación de atascos de papel.................................390
Limpieza de la impresora............................................393
Problemas de calidad de impresión............................396
Mensajes de error .......................................................398

Table of Contents
8

Quick Reference Manual
®
P5000LJ Series Printers

10
Communication Notices
Federal Communications Commission (FCC) Statement: This
equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his own
expense.
Properly shielded and grounded cables and connectors must be used in
order to meet FCC emission limits. Printronix®is not responsible for any
radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
This device complies with Part 15of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Canadian Department of Communications Compliance Statement:
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis de conformité aux normes du ministère des Communications du
Canada:
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

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European Union (EC) Electromagnetic Compatibility
Directives: This product is in conformity with the protection requirements
of EC Council Directive 89/336/EEC on the approximation of the laws of
the Member States relating to electromagnetic compatibility. Printronix
cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the
product, including the fitting of non-Printronix option cards.
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG
vom 9.Nov.92 das EG-Konformitätszeichen zu furhren.
Properly shielded and grounded cables and connectors must be used in
order to reduce the potential for causing interference to radio and TV
communication and to other electrical or electronic equipment.
This product has been tested and found to comply with limits for Class A
Information Technology Equipment according to CISPR 22/European
Standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection
against interference with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese
Klasse von Geräten gilt folgende Bestimmung nach dem EMVG:
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit
besonderer Genehmigung des Bundesminesters für Post und
Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. DieGenehmigungwird erteilt, wenn
keine elektromagnetischen Störungen zu erwarten sind.
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen
Bundespost noch nicht veröffentlict worden.

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Printronix makes no representations or warranties of any kind regarding
this material, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. Printronix shall not be
held responsible for errors contained herein or any omissions from this
material or for any damages, whether direct, indirect, incidental or
consequential, in connection with the furnishing, distribution, performance
or use of this material. The information in this manual is subject to change
without notice.
This document contains proprietary information protected by copyright. No
part of this document may be reproduced, copied, translated or
incorporated in any other material in any form or by any means, whether
manual, graphic, electronic, mechanical or otherwise, without the prior
written consent of Printronix.
COPYRIGHT © 2000, 2001, PRINTRONIX, INC.
All rights reserved.
Trademark Acknowledgments
Hewlett-Packard, HP, HP in a circle, Hewlett Packard, PCL and HP
rounded rectangle are registered trademarks, and LineJet is a
trademark of Hewlett-Packard Company.

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Taking Care Of Your Printer
Your printer will produce high quality jobs if it is well taken care of. Periodic
cleaning, handling the printer properly, and using the correct consumables,
such as paper and ribbons, will ensure optimum performance.
Whenever it is necessary to service the printer, remember these important
concepts:
•Do not set the forms thickness lever too tightly
Incorrect closure of the forms thickness lever can cause paper jams,
ribbon jams with the potential for ribbon damage, smeared ink, or
wavy print.
•Do not print beyond the paper width
Excessive printing beyond the paper width will degrade the print
quality and can cause hammer bank damage.
•Use only authorized ribbons
Use of incorrect ribbons can lead to ink migration problems, poor print
quality, and extensive damage to the printer.
About This Quick Reference Guide
This Quick Reference Guide has five sections (English, French, German,
Italian, and Spanish). Turn to the appropriate language and continue.
Printronix wants you to feel comfortable using the P5000LJ printer and this
guide. This book has been designed to meet the needs of all users, from
beginners to those experienced with line matrix printers.
Follow the directions in this guide and the
User’s Guide in order to avoid
injury to you and damage to the printer.

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This guide is divided into four sections:
Basic Operating Procedures. How to use the control panel and load
paper and ribbon.
Configuration. How to save, modify, and delete configurations.
Power Stacker Option. How to set up and use the Power Stacker Option.
Troubleshooting. How to clear paper jams, clean components, and
troubleshoot.
Cabinet Model Pedestal Model

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Conventions
Warnings, Cautions, and Notes
Message Display
These boxes show display messages as they appear on the printer.
Warning Warning messages call attention to situations that could hurt you or
damage the equipment.
Caution Conditions that could damage the printer or related equipment.
Note A note gives you helpful hints about printer operation and maintenance.
OFFLINE
CONFIG. CONTROL

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17
1English
Basic Operating Procedures
Powering On the Printer
On the cabinet models, the power switch is located on the top left side.
On the pedestal models, the power switch is located on the back left
corner.
Push the On (|) switch to power on the printer. Push the Off (O) switch to
power off the printer.
Warning Before powering on the printer, make sure it is plugged into the
appropriate power source. Refer to the “Select a Site” section in the
Installation Guide for information on proper power sources.
Cabinet Model Pedestal Model

Chapter 1 Basic Operating Procedures
18
When you power on the printer, it runs a self-test. Depending on how the
power-up state is configured, the printer will either be online or offline after
the test. The default power-up state is offline. When the self-test completes
and the software has initialized successfully “OFFLINE” appears in the
display.
If there is a fault during the self-test, the status indicator flashes and a
specific fault message appears on the display (such as “LOAD PAPER”),
also the alarm sounds if it is configured to. See page 86 for information on
fault messages.
Using the Control Panel
Use the control panel to perform routine operations:
•Placing the printer in the online or offline mode
•Advancing or retracting the paper, and setting the top-of-form
•Clearing fault conditions
•Configuring the printer
•Running printer self-tests
OFFLINE
CONFIG. CONTROL
LOAD PAPER

Using the Control Panel
19
Control Panel Layout for Cabinet Models
Control Panel Layout for Pedestal Models
The printer operating modes, message display, status indicator, and
control panel keys are described on the following pages.
Status IndicatorMessage Display
RAISE PRINTER
COVER TO ACCESS
THESE SWITCHES
SHIFT
ENTER
CLEAR
SET TOF
NEXT
PREV
DOWN
UP
ON LINE FF VIEWLF
PAGE L. ADJ.
L.P.I. ADJ
ONLINE
PCL-II
Status Indicator
Message Display
ON LINE FF VIEWLF
ENTER
CLEAR
SET TOF
NEXTPREV
DOWNUP
SHIFTPAGE L. Adj
LPI ADJ
ONLINE
PCL-II

Chapter 1 Basic Operating Procedures
20
Operating Modes
The printer operates in one of three modes:
•Online Mode. In online mode, the printer can receive and print data
sent from the host. Pressing the ON LINE key toggles the printer from
offline to online mode. The status indicator is lit in online mode.
•Offline Mode. In offline mode, you may perform operator functions,
such as loading paper and setting top-of-form. You may also move
through the printer configuration menus. Pressing the ON LINE key
toggles the printer from online to offline mode. The status indicator is
off in offline mode.
•Fault Mode. In fault mode, a fault condition exists that must be cleared
before printing can continue. In fault mode, the status indicator
flashes, the alarm beeps (if configured to sound), and a descriptive
fault message displays.
The current operating mode may be selected via control panel keys, or
may result from routine operations such as powering on the printer. The
current operating mode is frequently indicated as part of the printer display
message.