Prism Hardscapes Embarcadero 60 Instruction manual




WARNING:THISAPPLIANCEISFOROUTDOORUSEONLY!
Thismanualshouldremainwiththepartiesresponsibleforoperation.

TableofContents 
Section1:GeneralDescription
1.1 ReceivingChecklist
1.2 ProductDimensions
1.3 ProductContents
1.4 SafelyMovingUnit
Section2:SafetyInstructions
Section3:InstallationDetails
3.1GasRequirements
3.2InternalViewofComponents
Section4:Operation
4.1Ignition
4.2Adjustment
Section5:Troubleshooting
Section6:Warranty

DONOTDISCARDINSTRUCTIONS






Section1GeneralDescription
1.1ReceivingChecklist
Uponreceivingfirefeaturefromtransportationcarrier
1) Inspectthecrate/palletfordamage
2) CheckthatPO/BOLpaperworkmatchespaperworkoncrate/pallet
3) Opentopofcrate/palletandinspectunitfordamage
*Ifdamaged,pleasenotifycarrierimmediatelyandsign“damaged”ordonotreceive.Pleasealsonotify
PrismHardscapesofficeimmediatelyviaemailat[email protected]
1.2ProductDimensions








Overall Diameter 60"
Overall Height 16"
Pan Diameter 25"
Burner 18” 6-Spoke Burner
Weight 350lbs
Base Opening 36”











1.3ProductContents
PARTNAMEQTY
Burner 1
Burner Pan 1
1/2" Female to Male Orifice 1
1/2" Female to Flare Male Inlet Pipe 1
1/2" Flex Line Hose 1
Propane Gas Hose (For Propane Gas Units Only) 1
1/2" Flare 2
1/2" Ball Valve 1
Chrome Plated Cover 1
1 1/4" x 3" Washer 1
Key 1
Media (Tumbled Lava Rocks) 150lbs











1.4SafelyMovingUnit
NEVERATTEMPTTOMOVEYOURFIREFEATUREBYYOURSELF
WRAPFURNITUREBLANKETAROUNDTHEENTIREBODYOFTHEUNIT
PLACEAPIECEOF¾”PLYWOODBETWEENDOLLYANDTHEFIREFEATUREFORINCREASED
STABILITYWHILEMOVING
USEDOLLYTONAVIGATETHEUNITTOTHEFINALPOSITION




















CAREFULLYREMOVEUNITFROMCRATE
ANDPLACEONTOMOVINGDOLLY
PLACEFIREFEATUREWITHBASEDOWN
TOMOVEPLACEFIREFEATUREONSIDETOMOVE
*SECUREPAN/BURNERPRIORTOTILT*
(ONLYFORSQUAREORRECTANGLEUNITS)
OR
GENTLYPLACEFIREFEATURE
INTOFINALPOSITION
DONOTUSEAWHEELBARROWOROTHER
UNBALANCEDEQUIPMENTTOMOVEUNIT




Section2SafetyInstructions



THISAPPLIANCEISFORUSEWITHPROPANEORNATURALGASONLY.ATNOTIMEARE
SOLIDORALTERNATIVEFUELSTOBEUSEDWITHTHISAPPLIANCE.
WARNING
Beforeinstallingthisproduct,readandfollowallwarningnoticesandinstructionsprovided.Failuretodoso
mayresultinseriousinjury,propertydamageand/ordeath.
Foradditionalproductreferenceandcopiesoftheseinstructions,visitourwebsiteat
prismhardsacapes.com
Thisproductmustbeinstalledandservicedbyacontractororqualifiedinstallerwhoislicensedand/or
certifiedwithinthejurisdictionwheretheproductwillreside.Intheeventnosuchstateorlocal
requirementexists,theinstallerormaintainermustbeaqualifiedprofessionalwithsufficientexperience
ininstallationandmaintenanceofgasand/orelectricappliances.Priortoinstallation,readandfollowall
warningnoticesandinstructionsprovidedwiththisproduct.Failuretodosomayresultinproperty
damage,personalinjury,and/ordeath.Improperinstallationand/oroperationmayresultinexposureto
carbonmonoxideandfluegaseswhichcancauseseriousinjury,propertydamage,and/ordeath.For
installationsinthevicinityofoccupied/livingareas,PrismHardscapesstronglyrecommendsinstallation
ofcarbonmonoxidedetectorswithinreachofthisapplianceandinanyadjacentoccupiedspaces.
Improperinstallationand/oroperationwillvoidwarranty.

Donotstoreorusegasolineorotherflammablevaporsandliquids
withinthevicinityofthisoranyotherappliance.

WHATTODOIFYOUSMELLGAS 
• Immediatelyswitchoffmaingassupply. 
• Donottrytolightanyappliance. 
• Donottouchanyelectricalswitch;donotuseanyphonenearunit. 
• Immediatelyremoveyourselffromthearea,callyourgassupplierandfollow
theirinstructions.

• Ifyoucannotreachyourgassupplier,callthefiredepartment. 
Installationandservicemustbeperformedbyaqualifiedinstaller,serviceagency
orgassupplier.





WARNING
Thisappliancemayproducecarbonmonoxidewhichhasnoodor.Usingthisapplianceinanenclosedspace
suchasamotorhome,camper,carorhomemayresultindeath.
PrismHardscapesutilizesCSAcertifiedcomponents.Installationmustconformtolocalcodes,NationalFuel
GasCodeANSIZ223.1/NFPAand/orNationalFuelGasCode.
ApplianceshouldbeservicedannuallybyaprofessionalgastechniciancertifiedintheUnitedStatesbythe
NationalFireplaceInstitute(NFI).Anypartsthatrequirereplacementshouldbereplacedonlybyacertified
serviceprofessionalusingpartsrecommendedbymanufacturer.
Donotalteranycomponentordesignofthisunitasitmayaltertheoperationandresultininjury,property
damageand/ordeath.Alteringunitwillalsoautomaticallyvoidwarranty.
Thisfirefeatureisnotintendedforcooking.Donotplaceanythingonorinfirefeature.
Neverusefirefeatureinwindyconditions.
Donottouchhotsurfaces,hotmedia(rocks/glass/etc.)oropenflames.
Donotreach,jump,orwalkacrossunit,mediaoropenflames.
Donotignitefirefeaturewhenmedia(rocks/glass/etc.)arewet.Doingsomaycausemediatocrackandburst.
Itisimportanttoinspectyourfirefeaturebeforeeveryuse.Makesuretherearenoobstructionsor
combustiblematerialsonornearunit.
Wipedownsurfaceofunitbeforeeveryuseandimmediatelycleananyspillsormessesonoraroundunit.
Consistentlycheckhosesandfittingsforcracks,abrasionsandleaks(atleastonceamonth).
Donotleavepetsorchildrenunattendedaroundfirefeature.
Useadesignatedfirepitorbarbecuecoverwhennotinuse.
PrismHardscapesstronglyrecommendstheinstallationofCarbonMonoxide
detectorswithinreachofthisapplianceandinanyadjacentoccupied
spaces.




 












CALIFORNIAPROPOSITION65
ThisproductcanexposeyoutoChromium,whichisknowninthestateofCalifornia
tocausecancer,birthdefectsorotherreproductiveharm.
(formoreinformation,goto:www.p65warnings.ca.gov)




Section3InstallationDetails
3.1GasRequirements
Thefiretableshouldbeplacedonaflatandlevelsurface.Itwillarrivewiththeburnerandburnerplate
setinsidetheunit.Burnerhardwarehasbeeninstalledatthefactorybutwillneedtobecheckedfor
propertightnessaftertransportation.Refertothecorrespondingsectionbelowforset‐uponyourunit.
Allunitsmusthaveclearancetocombustiblesurfaceof4ftonsides&6ftfromthetop.Refertothe
sectionbelowfortheaccordingtothegastypeyoupurchased.Contacttechnicalsupportifanorifice
changeisrequired.Tech‐[email protected].
3.1.1NaturalGas
GasPressure:7incheswatercolumn
GasInputFlow:65,000BTUs/HR(ManualIgnition),85,000BTUs/HR(PH‐Ignite),Upto125,000BTUs/HR
withorificechange.
Priortoinstallation,agasprofessionalwillneedtorunagaslineundergroundbelowthefoundation
whereyourfirefeaturewillreside.Inordertodothis,yourgasprofessionalwillfirstneedtodetermine
thebestpipesizebasedonfuelinputrequirements(BTU’s/HR),gaspressureanddistancefromgas
pressureregulatortofirefeature.Onceyouhavecreatedatrenchundergroundforyourpipe,the
stubbed‐outendshouldbefittedwitha½”NPTballvalveshutoff(ratedforgasusage)andaflarefitting
sizedforthesamesizegashosethatisattachedtothekeyvalveandburner.Connectyourflexhoseto
thestubbed‐outgaspipethenconnecttheotherendtothekeyvalveinyourfirefeature.Thearrowon
thekeyvalveshouldbepointingthedirectionofthegasflow(towardstheburnerplateonyourfire
feature).Tightenallfittingswithawrench,donothandtighten!Testthegaslinesforleaksandlossof
pressureovera24‐hourperiod.Whenyouarefinishedtestingandhavefoundnoleaks,coverthepipes,
levelthegroundandfinishsettingthefoundation.Onceeverythingistightlysealedandconnected,
gentlyplaceyourburnerplatebackdownintoyourfirefeature;yourfiretableisnowreadytobe
positionedinitsfinallocation.
Note:Checkwithyourgassuppliertoverifygasflowsandpressuresavailableatthelocationofyour
installation.Inmanycasesutilitycompanieswillinstalllargermetersatnochargetoaccommodate
largerflows.
3.1.2PropaneGas
GasPressure:11incheswatercolumn
GasInputFlow:65,000BTUs/HR(Manualignition),85,000BTUs/HR(PH‐Ignite),Upto125,000BTUs/HR
withorificechange.




Makesurethefoundationisflatandlevelpriortoplacement.Unitsusingliquidpropanewillcomewith
aburner,orifice,flexhoseandregulatorthatwillattachtothepropanetank.Thisgashosewillneedto
gofromthetanktotheburner.Thehoseshouldconnectfromthekeyvalvewithintheunit,througha
ventunderneathandtothepropanetank.Makesureallfittingsaretightenedproperlywithawrench,
donothandtighten!Anadditionalflexhosewillbeattachedtotheotherendofthekeyvalvetothe
flarefittingatthebottomoftheburner.Thearrowonthekeyvalveshouldbepointingthedirectionof
thegasflow(towardstheburnerplateonyourfirefeature).
Firefeaturesdonotincludepropanecylinder;youwillneedtoprovideone.Theliquidpropanesupply
cylindermustbeconstructedandmarkedinaccordancewiththespecificationsforpropanegas
cylindersasrequiredbytheU.S.DepartmentofTransportation(DOT).
3.2InternalViewofComponents
3.2.1NaturalGasUnit








3.2.2PropaneGasUnit 









Section4Operation
4.1Ignition
Refertothesectionbelowaccordingtowhichignitionsystemyoupurchased.Aninitialburnertest
shouldbedonepriortofillingthepanwithmedia(rocks/glass/etc.)
4.1.1ManualLight
Youwillneedafireplacelighter,donotuseamatchorcigarettelighterastheyaremuchshorterand
willlightthefueltooclosetotheburnerwhichmayresultinseriousinjury.Igniteyourfireplacelighter
andholdthetipclosetotheburner.InsertfiretablekeyandturnittotheONpositiontostartgasflow
totheburner‐ifyouareusingapropanetankunit,pleasenoteyouwillneedtoopenthevalveonyour
tankfirst.Ifyourburnerdoesnotlightwithin5seconds,turnkeytotheOFFpositionandwait10
secondsbeforetryingagain.Iftheburnerstilldoesnotlight,callyourlocalgastechniciantodetermine
ifthereisaproblem.Onceburnerlights,immediatelyremoveyourhandandallowburnertooperatefor
afewminutesbeforeturningitoff.Makesurethevalveisproperlyclosedeverytimeyouleaveyourfire
featureunattendedandremovekey.Forpropaneunits,ensurethatvalveontankiscompletelyclosed
whenfirefeatureisnotuse.
Youarenowreadytoplacethefiremediaontotheburnerpan.Slowlypourmediaontopanandspread
evenly.Firemediashouldbesparselyspreadoutenoughtocoverpan.Onlyusetherecommended
amountofmediainyourunit(theamountprovided),overfillingmayresultinsmallerflameandgas
buildupwhichmaycauseanexplosion.Freshairmustbeabletopassthroughtheunit.Donotblockor
obstructanyventsonlowerandupperpartsofthefirefeature.Thesearedesignedtoensureproper
combustionandensurenobuildupofresidualgaseswithintheunit.
4.1.2BatteryIgnition*onlyavailableforPropaneGasUnits
Findthepanelonthesideofyourunit,theknobshouldbeatthe12:00position.Thistypeofignition
takesoneAAbattery(notincluded).Toinsertbattery,turntheblackbatteryreceptacletotheleftofthe
knobcounter‐clockwiseuntilitunscrewsandcomesoff.Insertbatteryandcarefullyplacereceptacle
knobbackinpositionandscrewbackon.Youmayneedtoapplylightpressurebutdonotovertightenas
itmaydamagetheknobandthreads.
Toigniteunit,ensureknobisinthe12:00positiontostart.Pushtheknobinwardandturnclockwiseto
the6:00position.Youshouldheartheignitersparkingandthegasshouldignite.Continuetopushknob
inwarduntilburnerlights,waitafewsecondsandreleaseknob.Iftheflamedoesnotstaylit,pushthe
knobbackinandallowsparktoreignite.Ifyoudonotheartheignitersparking,yourbatterymaybe
drainedandwillrequirereplacement.
Regulatetheflamebyturningtheknobclockwiseuntilitistoyourliking.Theknobwillnotgopastthe
9:00position.Iftheflamesarestilltoolowortoohigh,havethepressureregulatorcheckedforproper




operation.Pushknobinwardandturncounterclockwiseallthewaybacktothe12:00startingposition.
Iftheknobdoesnotturnthesystemoff,contactyourgasprofessionaltoreplacegasvalve.Onlyuse
factoryapprovedpartsforreplacement.Onceburnerlights,immediatelyremoveyourhandandallow
burnertooperateforafewminutesbeforeturningtheknoballthewaybacktothe12:00/offposition.
Youarenowreadytoplacethefiremediaontotheburnerpan.Slowlypourmediaontopanandspread
evenly.Firemediashouldbesparselyspreadoutenoughtocoverpan.Onlyusetherecommended
amountofmediainyourunit(theamountprovided),overfillingmayresultinsmallerflameandgas
buildupwhichmaycauseanexplosion.Freshairmustbeabletopassthroughtheunit.Donotblockor
obstructanyventsonlowerandupperpartsofthefirefeature.Thesearedesignedtoensureproper
combustionandensurenobuildupofresidualgaseswithintheunit.
4.1.3ElectronicIgnition
PrismHardscapesoffersaseparateinstallationguidefortheElectronicPH‐IgniteSystem.Allother
electronicsystemguidesmustberequestedfromtheircorrespondingmanufacturers.
CAUTION:Openflameswillignitecombustiblematerialssuchasclothing,fabric,hair,etc.which
mayresultinseriousinjury,propertydamageand/ordeath.Becautiousoftheopenflameswhile
burnerislit.
4.2Adjustment
Allowthefirefeatureandmediatocooldownbeforemovingoradjusting.Thismaytakefrom30
minutesto1hourdependingonthesizeofthefirefeature.Anyshiftingoffiremediaorfeatureshould
bedoneaftertheentireunithascooled.Alsopriortomovement,ensurethatallgasvalvesare
completelyclosedanddisconnected.
RefertoSection1.4forinstructionsonhowtosafelymoveyourunit.










Section5Troubleshooting
RefertothesectionbelowaccordingtowhichGasTypeyoupurchased.
BURNERWILLNOTLIGHT
PossibleCauseHowtoFix
AirinGasLineIfnewlyinstalled,itmaytakeseveralattemptstopurgeairfromline.
DebrisinGasLineConfirmgaslineisclearandfreeofobstruction(insulation,dirt,excesspipesealer,
water,etc.).Clearinglineofdebrismayrequirehelpfromaprofessional.
ImproperGas
Pressure
PropaneGasUnits:Checkiftankisloworempty,mayneedtorefillorreplace.
NaturalGasUnits:Haveagasprofessionalconfirmgaspressure.

BURNERWILLNOTSTAYLIT
PossibleCauseHowtoFix
ImproperGas
Pressure
PropaneGasUnits:Checkiftankisloworempty,mayneedtoberefilledor
replaced.
NaturalGasUnits:Haveagasprofessionalconfirmgaspressure.
ImproperlyApplied
FireMediaMediamaybetoodense;mediawillneedtobereducedandevenlyspread.

NOISE
Note:Onlyusegashosesuppliedbythemanufacturerastheyhavebeentestedfornoise.
PossibleCauseHowtoFix
GasHose
RestrictionsRemoveanytightbendsorkinksingassupplyhose.
ExcessiveGasFlowCheckgasregulatorandresetifnotwithinfactoryrecommendations(Refertothe
subsectionforyourgastypeinSection3).

UNITISSMOKING
PossibleCauseHowtoFix
PoorFuelQuality
PropaneGasUnits:Inspectpropanetankandhose,oneorbothmayneedtobe
refilledorreplaced.
NaturalGasUnits:Contactlocalgascompany.




ExcessiveFlame
Blockage
Separateandspreadmedia(rocksorglass)evenlytoallowflamestospreadand
pass‐throughmediamoreevenly.
ImproperAir/Fuel
Mixture
Removeanyforeignitemsorothercombustiblematerialsfromunit&checkfor
properorificesizing.

BURNERFLAMEISTOOHIGHORTOOLOW
PossibleCauseHowtoFix
IncorrectGasSupply
Pressure
PropaneGasUnits:Inspectpropanetankandhose,oneorbothmayneedtobe
refilledorreplaced.
NaturalGasUnits:Contactlocalgascompany.
Blockedburnerports
orburnerorifice Clearburnerportsandorificeofforeignparticlesordebrisandwipeclean.
ImproperOrificeSizeVerifyburnerorificeisthepropersizeforthefuelbeingused.Consultwithfactoryby
emailingtech‐[email protected].

UNITPRODUCINGUNWANTEDODORS
PossibleCauseHowtoFix
GasLeak
DONOTOPERATE‐Turnoffkeyvalvebutleavegassourceon/open.(Thegasshould
beflowingthroughthehoseuptotheignitervalve)Inspecthose(s),checkforany
leaksatallconnectionsandfittingsbyusingsoapywatercheckingforbubbles.Ifa
leakisfound,turnoffgasimmediatelyandconsultfactoryaboutreplacing
damaged/defectivecomponent.
Ifnoleakisfound:
PropaneGasUnits:inspectpropanetankfordamageordefect,tankmayneedtobe
replaced.
NaturalGasUnits:contactlocalgascompanytoinspect.

COLORFADING
PossibleCauseHowtoFix
Exposure
ConcreteUnits:Purchasecementsealeratyourlocalbrickandmortarretailerand
applyacoattoconcreteareaseveryyear.
WoodenUnits:PurchaseIPEsealeratyourlocalbrickandmortarretailerandapplya
coattowoodareaseveryyear.






Section6Warranty
PrismHardscapesLLCoffersa2‐yearlimitedwarrantyagainstmanufacturer
defects.PrismHardscapeswillrepairorreplaceproductwhichhasbeen
proventobedefectiveinworkmanshipand/ormaterial.Ifunitisconfirmed
defectiveandisnotrepairablebyaqualifiedPrismHardscapesrepresentative,
theunitwillbereplacedFOBPRISMHARDSCAPESfacility.Thebuyermust
provideproofofpurchasealongwithdateofdeliverytotheenduserand
arrangeshippingassociatedwiththereplacementoftheunit.Prism
Hardscapeswillnotberesponsibleforanydefectsresultingfrommisuse,user
error,installationerror,abuse,repairoralteration.Theuseofwoodorfuels
otherthanthosespecifiedforusewiththisunitbyPrismHardscapeswillvoid
warrantyimmediately.UndernocircumstanceswillPrismHardscapesbe
liableforincidentalsorconsequentialdamageresultingfromdefective
products.ThiswarrantyisPrismHardscapes’solewarranty,allothers
expressedorimpliedwhetherofmerchantability,fitnessofpurposeor
otherwise,arethereforedisclaimedbyPrismHardscapes.PrismHardscapesis
notresponsibleforanyinjuryormishaprelatedtomisuse,abuse,orlackof
judgmentinchoosingfiredisplaylocations.



















