
PROLiNK PCC1320 web-camera User’s Manual
Q: Why does the installation show an error message saying the software you are
installing has not passed Windows Logo testing?
A: if you receive this message, please click on “Continue Anyway” so that
installation can continue
Q: How do I use the built-in microphone?
A: Plug the 3.5mm audio connector into the ‘Mic-in’ jack of your computer’s sound-
card/device. The microphone is directed towards the front lens of the camera; you
need just to look into the camera lens and speak towards it, in order to record your
voice conversation.
Q: Is it okay to have my camera in sunlight?
A: No, do not store the camera in direct sunlight. This could damage the electronic
components in the camera.
Q: How do I video conference?
A: There are many different programs you can use to video conference, the most
common being the latest Instant Messaging (IM) clients like MSN messenger 6.2
& above/ICQ
Q: How can I clean the lens?
A: You can use a soft, lint-free cloth to clean the surface of the lens to remove dust
or dirt accumulation. You can also use non-abrasive lens cleaning solution if
desired.
Q: What is the ideal distance range between the camera and the object of interest, in
order to capture a clear focused image?
A: You should position the object of interest to be 50-80cm away from the camera
lens
Q: What is the software bundled?
A: VP Eye 4.0 and it consists of 5 major components/modules: Control Panel, Digital
Movie Producer, Photo EZ, Photo Greeting Card, and Photo Special Effects. You
can find out more information about these application modules by accessing its
respective help files.
Q: There are no options to select resolution output-sizes higher than 640 x 480
A: The camera is able to capture at a maximum resolution of 1280 x 960. Your
Windows system may not have the DirectX files installed.
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