PROMULTIS standard kiosk User manual

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U S E R ’ S M A N U A L
CAUTION
• Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
• This User’s Manual includes detailed usage instructions for your product.
• Please read this manual thoroughly.
• Figures and illustrations in this User Manual are provided for reference only
and may differ from actual equipment appearance. Equipment design
and specications may be changed without notice.
• Due to the processes required for manufacturing a large format Projected
Capacitive product Promultis will only accept warranty requests for units
that have a blemish, mark or smear on the touch skin that is 5% or larger
than the total interactive area.

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2
Remote Control Promultis Manual
HDMI Cable AC Power Supply USB Cable
Getting started
The following items are included in your
product box.
NUC PC

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Power cable
1. The Power cable MUST be fed out through the
opening in the base plate of the Kiosk.
2. The Kiosk should be tilted backwards and the power
cable fed out of the Kiosk sideways* as shown.
3. Please note that the base has two bars under the
base which means that the cable can not be fed out
via the back or front of the kiosk.
*Please feed out cable sideways to avoid damage to the Kiosk
and cable.
Promultis Kiosk setup proceedure for power cable

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Start the device
1. Check the plug is switched on at the wall socket.
2. When the power is turned on the screen should power up.
3. After a few seconds, if the screen is still blank, take the TV
remote control, point towards the bottom center of the screen
and press the power button.
4. Please note: The connection sensor varies on different models
and, if necessary, move the controller along the base of
the device while presseing the power button until the screen
turns on.

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Connect to PC for touch
1. In order for the touch to work on the screen the HMDI and USB cables
MUST be connected to a PC.
2. The touch driver is pre-installed.
3. If the touch requires further calibaration tap on the MultiTouch Platform
icon to open conguration tool (PQ Labs manual section)
HDMI USB

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Controller for LG

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Screen Cleaning
Over time and use the screen will
become tarnished with nger prints;
to clean a mist spray class cleaner /
degreaser should be used when the
screen is at a 45 degree angle. Should
any liquid be dropped on the screen
when it is in the horizontal position this
should be mopped up with a liquid
absorbent cloth prior to cleaning.
Operation Guidance
When using the screen the gesture
functions are similar to using your touch
screen phone or tablet but on a much
larger scale. What has to be born in mind
when using a large scale interactive
touch screen is how the technology
works.
If you could imagine a matrix of
horizontal and vertical infrared beams
crossing close to the surface of the
screen so that when you place a nger
close to the screen you are breaking
the beams to let the computer input
the coordinate to the software for its
subsequent action.
The points you need to note are
unintentional breakings of the beams
giving erroneous response; these include
loose tting arm sleeves which may
dangle onto the screen or other items
of clothing or jewellery, objects can also
be left on the screen which will cause
irrational response.

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1
Touch calibration with the pre-installed Windows Touch Pack
3
1. Open start menu by tapping the Windows button
in the lower left corner of the screen
2. Open settings by tapping the gear icon
2
3. Once on the settings page, tap on
“nd a setting” at the top and type in
calibrate

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4
Touch calibration
4. You will get two results, tap on “calibrate the screen
for pen or touch input”
This will open a small “Tablet PC Settings” window
Tap “calibrate…”
You may get a pop up asking to
allow this app to make changes,
tap yes

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Touch calibration
You will see a white screen with a crosshair in the top left corner
Tap on each crosshair as accurately as possible in the sequence they appear: Upper
top left, Upper top right, lower top left, lower top right, upper bottom left, upper bottom
right etc
You should have to tap a total of 16 times at which point the calibration will nish
A prompt will appear asking if you would like to save these settings, tap yes
The touch will now be calibrated
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