Proroute GEM 2M User manual

User Manual
GEM 2M
LTE 4G M2M Router
www.proroute.co.uk

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TABLE OF CONTENTS
CHAPTER 1INTRODUCTION ............................................................................................................................. 8
1.1CONTENTS LIST ............................................................................................................................... 9
1.2HARDWARE INSTALLATION .............................................................................................................. 10
1.2.1WARNING ............................................................................................................................... 10
1.2.2SYSTEM REQUIREMENTS .................................................................................................... 10
1.2.3Hardware Configuration .......................................................................................................... 11
1.2.4LED Indication ......................................................................................................................... 13
CHAPTER 2GETTING STARTED ..................................................................................................................... 14
2.1HARDWARE INSTALLATION .............................................................................................................. 14
2.1.1Mount the Unit ......................................................................................................................... 14
2.1.2Insert the SIM Card ................................................................................................................. 14
2.1.3Connecting Power ................................................................................................................... 15
2.1.4Connecting DI/DO Devices ..................................................................................................... 16
2.1.5Connecting Serial Devices ...................................................................................................... 16
2.1.6Connecting to the Network or a Host ...................................................................................... 17
2.2EASY SETUP BY CONFIGURING WEB UI .......................................................................................... 18
2.2.1Wizard ..................................................................................................................................... 18
2.2.1.1Configure with the Network Setup Wizard.....................................................................................19
2.2.1.2Configure with the VPN Setup Wizard ..........................................................................................21
2.2.2Status ...................................................................................................................................... 25
2.2.2.1Network Status..............................................................................................................................26
2.2.2.2LAN Client List ..............................................................................................................................27
2.2.2.3Firewall Status ..............................................................................................................................28
2.2.2.4VPN Status ...................................................................................................................................29
2.2.2.5System Management Status.........................................................................................................30
CHAPTER 3MAKING CONFIGURATIONS .................................................................................................... 31
3.1BASIC NETWORK ............................................................................................................................ 32
3.1.1WAN Setup .............................................................................................................................. 33
3.1.1.1Physical Interface..........................................................................................................................33
3.1.1.2Internet Setup ...............................................................................................................................34
3.1.1.2.13G/4G WAN – 3G/4G..............................................................................................................................35
3.1.2LAN & VLAN Setup ................................................................................................................. 39
3.1.2.1Ethernet LAN ................................................................................................................................39
3.1.2.2VLAN.............................................................................................................................................40
3.1.2.2.1VLAN Scenarios......................................................................................................................................41

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3.1.2.2.2Port-Based VLAN....................................................................................................................................45
3.1.2.2.3Tag-Based VLAN.....................................................................................................................................46
3.1.3IPv6 Setup ............................................................................................................................... 47
3.1.3.16 to 4.............................................................................................................................................48
3.1.3.26 in 4.............................................................................................................................................49
3.1.4NAT / Bridging ......................................................................................................................... 51
3.1.4.1Configuration.................................................................................................................................51
3.1.4.2Virtual Server & Virtual Computer.................................................................................................52
3.1.4.2.1Virtual Server...........................................................................................................................................52
3.1.4.2.2Virtual Computer......................................................................................................................................53
3.1.4.3Special AP & ALG.........................................................................................................................53
3.1.4.4DMZ..............................................................................................................................................54
3.1.5Routing Setup .......................................................................................................................... 55
3.1.5.1Static Routing................................................................................................................................55
3.1.5.2Dynamic Routing...........................................................................................................................56
3.1.5.2.1RIP ...........................................................................................................................................................57
3.1.5.2.2OSPF........................................................................................................................................................57
3.1.5.2.3BGP..........................................................................................................................................................58
3.1.5.3Routing Information.......................................................................................................................59
3.1.6Client/Server/Proxy ................................................................................................................. 59
3.1.6.1Dynamic DNS ...............................................................................................................................59
3.1.6.2DHCP Server ................................................................................................................................60
3.1.6.2.1DHCP Server List.....................................................................................................................................60
3.1.6.2.2DHCP Server Configuration.....................................................................................................................61
3.1.6.2.3Fixed Mapping.........................................................................................................................................62
3.2ADVANCED NETWORK .................................................................................................................... 63
3.2.1Firewall .................................................................................................................................... 63
3.2.1.1Configuration.................................................................................................................................64
3.2.1.2Packet Filters................................................................................................................................64
3.2.1.2.1Configuration ...........................................................................................................................................64
3.2.1.2.2Packet Filter List ......................................................................................................................................65
3.2.1.2.3Packet Filter Rule Configuration..............................................................................................................65
3.2.1.3URL Blocking................................................................................................................................67
3.2.1.3.1Configuration ...........................................................................................................................................67
3.2.1.3.2URL Blocking Rule List...........................................................................................................................67
3.2.1.3.3URL Blocking Rule Configuration...........................................................................................................68
3.2.1.4Web Content Filters ......................................................................................................................69
3.2.1.4.1Configuration ...........................................................................................................................................69
3.2.1.4.2Web Content Filter Rule List....................................................................................................................69

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3.2.1.4.3Web Content Filter Configuration............................................................................................................70
3.2.1.5MAC Control .................................................................................................................................70
3.2.1.5.1Configuration ...........................................................................................................................................71
3.2.1.5.2MAC Control Rule List............................................................................................................................71
3.2.1.5.3MAC Control Rule Configuration............................................................................................................72
3.2.1.6Application Filters..........................................................................................................................72
3.2.1.6.1Configuration ...........................................................................................................................................73
3.2.1.7IPS................................................................................................................................................73
3.2.1.8Options..........................................................................................................................................74
3.2.2QoS & BWM ............................................................................................................................ 75
3.2.2.1Configuration.................................................................................................................................76
3.2.2.2Rule-based QoS ...........................................................................................................................77
3.2.2.2.1Configuration ...........................................................................................................................................78
3.2.2.2.2QoS Rule List...........................................................................................................................................78
3.2.2.2.3QoS Rule Configuration...........................................................................................................................79
3.2.3VPN Setup ............................................................................................................................... 83
3.2.3.1Configuration.................................................................................................................................83
3.2.3.2IPSec ............................................................................................................................................84
3.2.3.2.1IPSec VPN Tunnel Scenarios...................................................................................................................84
3.2.3.2.2IPSec Configuration.................................................................................................................................85
3.2.3.2.3Tunnel List & Status.................................................................................................................................86
3.2.3.2.4Tunnel Configuration...............................................................................................................................86
3.2.3.2.5Local & Remote Configuration................................................................................................................87
3.2.3.2.6Authentication..........................................................................................................................................88
3.2.3.2.7IKE Phase.................................................................................................................................................88
3.2.3.2.8IKE Proposal Definition...........................................................................................................................89
3.2.3.2.9IPSec Phase..............................................................................................................................................90
3.2.3.2.10IPSec Proposal Definition........................................................................................................................90
3.2.3.2.11Manual Proposal.......................................................................................................................................91
3.2.3.3PPTP.............................................................................................................................................91
3.2.3.3.1PPTP / L2TP VPN Tunnel Scenarios........................................................................................................92
3.2.3.3.2PPTP Server Configuration......................................................................................................................93
3.2.3.3.3PPTP Server Status...................................................................................................................................93
3.2.3.3.4User Account List.....................................................................................................................................94
3.2.3.3.5User Account Configuration.....................................................................................................................94
3.2.3.3.6PPTP Client..............................................................................................................................................94
3.2.3.3.7PPTP Client List & Status........................................................................................................................95
3.2.3.3.8PPTP Client Configuration.......................................................................................................................95
3.2.3.4L2TP .............................................................................................................................................96

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3.2.3.4.1L2TP Server Configuration......................................................................................................................97
3.2.3.4.2L2TP Server Status...................................................................................................................................98
3.2.3.4.3User Account List.....................................................................................................................................98
3.2.3.4.4User Account Configuration.....................................................................................................................98
3.2.3.4.5L2TP Client..............................................................................................................................................99
3.2.3.4.6L2TP Client List & Status........................................................................................................................99
3.2.3.4.7L2TP Client Configuration.......................................................................................................................99
3.2.3.5GRE............................................................................................................................................101
3.2.3.5.1GRE VPN Tunnel Scenario....................................................................................................................101
3.2.3.5.2GRE Configuration ................................................................................................................................101
3.2.3.5.3GRE Tunnel Definitions.........................................................................................................................102
3.2.3.5.4GRE rule Configuration .........................................................................................................................102
3.2.4Redundancy .......................................................................................................................... 103
3.2.4.1VRRP..........................................................................................................................................103
3.2.5System Management ............................................................................................................ 104
3.2.5.1TR-069........................................................................................................................................104
3.2.5.2SNMP..........................................................................................................................................105
3.2.5.3Telnet with CLI............................................................................................................................107
3.2.5.4UPnP...........................................................................................................................................108
3.2.6Certificate .............................................................................................................................. 108
3.2.6.1My Certificates............................................................................................................................109
3.2.6.1.1Root CA .................................................................................................................................................109
3.2.6.1.2Local Certificate List..............................................................................................................................111
3.2.6.2Trusted Certificates.....................................................................................................................112
3.2.6.2.1Trusted CA Certificate List ....................................................................................................................113
3.2.6.2.2Trusted Client Certificate List................................................................................................................114
3.2.6.3Issue Certificates ........................................................................................................................116
3.2.7Communication Bus .............................................................................................................. 117
3.2.7.1Port Configuration.......................................................................................................................117
3.2.7.2Virtual COM ................................................................................................................................117
3.2.7.3Modbus.......................................................................................................................................126
3.3APPLICATIONS ............................................................................................................................. 128
3.3.1Mobile Applications ............................................................................................................... 128
3.3.1.1SMS............................................................................................................................................128
3.3.1.2USSD..........................................................................................................................................130
3.3.1.3Network Scan..............................................................................................................................132
3.3.1.4Remote Management..................................................................................................................132
3.3.2IO Management ..................................................................................................................... 135
3.3.2.1Configuration...............................................................................................................................135

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3.4SYSTEM ....................................................................................................................................... 136
3.4.1System Related ..................................................................................................................... 137
3.4.1.1Change Password.......................................................................................................................138
3.4.1.2System Information.....................................................................................................................138
3.4.1.3System Status.............................................................................................................................139
3.4.1.4System Tools..............................................................................................................................140
3.4.2Scheduling ............................................................................................................................. 142
3.4.3Grouping ................................................................................................................................ 143
3.4.3.1Grouping Configuration...............................................................................................................144
3.4.3.2Host Grouping.............................................................................................................................144
3.4.3.2.1Host Group List......................................................................................................................................144
3.4.3.2.2Host Group Configuration......................................................................................................................145
3.4.3.3File Extension Grouping..............................................................................................................145
3.4.3.3.1File Extension Group List ......................................................................................................................145
3.4.3.3.2File Extension Group Configuration ......................................................................................................145
3.4.3.4L7 Application Grouping..............................................................................................................146
3.4.3.4.1L7 Application Group List .....................................................................................................................146
3.4.3.3.2L7 Application Group Configuration .....................................................................................................146
3.4.4External Servers .................................................................................................................... 147
3.4.4.1External Server List.....................................................................................................................148
3.4.4.2External Server Configuration.....................................................................................................148
3.4.5MMI ........................................................................................................................................ 149
3.4.5.1Web UI........................................................................................................................................149
APPENDIX A. LICENSING INFORMATION ....................................................................................................... 150

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Copyright
The contents of this publication may not be reproduced in any part or as a whole, stored,
transcribed in an information retrieval system, translated into any language, or transmitted
in any form or by any means, mechanical, magnetic, electronic, optical, photocopying,
manual, or otherwise, without the prior written permission.
Trademarks
All products, company, brand names are trademarks or registered trademarks of their
respective companies. They are used for identification purpose only. Specifications are
subject to be changed without prior notice.

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Chapter 1 Introduction
Congratulations on your purchase of this outstanding product: Proroute GEM-2M 4G
Router. For M2M (Machine-to-Machine) applications, GEM2M Cellular Gateway is
absolutely the right choice. With built-in world-class 4G LTE module, you just need to
insert a SIM card from local mobile carrier to get to Internet. The redundant SIM design
provides a more reliable WAN connection for critical applications. Using VPN tunneling
technology, remote sites easily become a part of a company Intranet, and all data is
transmitted in a secure (256-bit AES encryption) link. To meet a variety of M2M
application requirements, Proroute GEM-2M Cellular Gateway products are based on
modular design.
This GEM 2M series product is loaded with superb security features including VPN,
firewall, NAT, port forwarding, DHCP server and many other powerful features for complex
and demanding business and M2M (Machine-to-Machine) applications. The redundancy
design in fallback 9-48 VDC power terminal, dual SIM cards and VRRP function makes
the device as a back-up in power, network connection and data transmission without lost.
Main Features:
Provide 3G/LTE WAN connection.
Support dual SIMs for the redundant wireless WAN connection.
Provide one Ethernet port for comprehensive LAN connection.
Feature with VPN and NAT firewall to have powerful security.
Support the robust remote or local management to monitor network.
Designed by solid and easy-to-mount metal body for business and M2M
environment to work with a variety M2M (Machine-to-Machine) applications.
Before you install and use this product, please read this manual in detail to fully explore
the functions of this product.

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1.1 Contents List
Items Description Contents Quantity
1 GEM-2M series
4G Router 1pcs
2 Cellular Antenna 2pcs
3
Power Adapter
(DC 12V/2A)
(*1)
1pcs
4 DC Jack Converter 1pcs
5 RJ45 Cable
1pcs
6 Console Cable 1pcs
7 CD
(Manual) 1pcs
8 Mounting Bracket
2pcs
9 DIN-Rail Bracket 1pcs
1ThemaximumpowerconsumptionofGEM‐2Mseriesis15.6W.

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1.2 Hardware Installation
1.2.1 WARNING
1.2.2 SYSTEM REQUIREMENTS
Network Requirements 3G / 4G cellular service subscription
10/100 Ethernet adapter on PC
Web-based Configuration Utility
Requirements
Computer with the following:
Windows®, Macintosh, or Linux-based
operating system
An installed Ethernet adapter
Browser Requirements:
Internet Explorer 6.0 or higher
Chrome 2.0 or higher
Firefox 3.0 or higher
Safari 3.0 or higher
CD Installation Wizard
Requirements
Computer with the following:
Windows®7, Vista®, or XP with Service Pack 2
An installed Ethernet adapter
CD-ROM drive
Do not use the product in high humidity or high
temperatures.
Only use the power adapter that comes with the
package. Using a different voltage rating power
adaptor is dangerous and may damage the product.
Do not open or repair the case yourself. If the
product is too hot, turn off the power immediately
and have it repaired at a qualified service center.
Place the product on a stable surface and avoid
using this product and all accessories outdoors.
Attention

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1.2.3 Hardware Configuration
Front View
※Reset Button
The RESET button provides user with a quick and easy way to resort the default setting.
Press the RESET button continuously for 6 seconds, and then release it. The device will
restore to factory default settings.
Bottom View
SIMA
Slot
SIMB
Slot
AutoMDI/MDIXRJ45Ports
1xFELANtoconnectlocaldevices
3G/LTE
Antenna
Reset
Button
LEDIndicators

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Left View
Right View
3G/LTE
Antenna
PowerTerminal
Block
Serial
Port
SD
Card
DI/DO
TerminalBlock

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1.2.4 LED Indication
LED Icon Indication LED Color Description
Power Source 1 Green Steady ON: Device is powered on by power
source 1
Power Source 2
(*2)Green Steady ON: Device is powered on by power
source 2
SIM A
(*3)Green Steady ON: SIM card A is chosen for
connection
SIM B Green Steady ON: SIM card B is chosen for
connection
High Cellular
Signal Green Steady ON: The signal strength of Cellular
is strong
Low Cellular
Signal Green Steady ON: The signal strength of Cellular
is weak
LAN Green
Steady ON: Ethernet connection of LAN
WAN is established
Flash: Data packets are transferred
Serial Port Green Steady ON: If serial device is attached
2Ifbothofpowersource1andpowersource2areconnected,thedevicewillchoosepowersource1first.TheLED
ofpowersource2willremainOFFatthiscondition.
3TheSIMLEDindicateswhichSIMsocketwillbechosenforconnectionbysystemsetting,nomatterSIMcardis
insertedornot.

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Chapter 2 Getting Started
This chapter describes how to install and configure the hardware and how to use the
setup wizard to configure the network with the web GUI of GEM-2M series.
2.1 Hardware Installation
2.1.1 Mount the Unit
The GEM-2M series can be placed on a desktop, mounted on the wall or mounted on a
DIN-rail. The DIN-rail bracket is not screwed on the product when out of factory. Please
screw the DIN-rail bracket on the product first if necessary.
2.1.2 Insert the SIM Card
WARNNING: BEFORE INSERTING OR CHANGING THE SIM CARD, PLEASE MAKE
SURE THAT POWER OF THE DEVICE IS SWITCHED OFF.
The SIM card slots are located at the bottom side of GEM-2M series housing in order to
protect the SIM card. You need to unscrew and remove the outer SIM card cover before
installing or removing the SIM card. Please follow the instructions to insert a SIM card.
After SIM card is well placed, screw back the outer SIM card cover.

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2.1.3 Connecting Power
The GEM-2M series can be powered by connecting one or two power sources to the
terminal block. It supports dual 9 to 48VDC power inputs4. Following picture is the
power terminal block pin assignments and it is located at the right side of device. Please
check carefully and connect to the right power requirements and polarity.
There are a DC converter and a DC12V/2A power adapter5in the package for you to
easily connect DC power adapter to this terminal block.
4Ifbothofpowersource1andpowersource2areconnected,thedevicewillchoosepowersource1first.Ifpower
outageoccurredfrompowersource1,thisdevicewillswitchtopowersource2automaticallyandseamlessly.
5ThemaximumpowerconsumptionofGEM‐2Mseriesis15.6W.
Step1:
Followredarrowto
unlockSIMsocket
Step2:
LiftupSIMholder,
andinsertSIMcard
Step3:
PutbackSIMholder,
andfollowredarrow
tolockSIMsocket
PWR1
GND
PWR2
GND

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2.1.4 Connecting DI/DO Devices
There are a DI and a DO ports together with locating at the left side of device. Please refer
to following specification to connect DI and DO devices.
ModeSpecification
DigitalInput
TriggerVoltage(high)Logiclevel1:5V~30V
NormalVoltage(low)Logiclevel0:0V~2.0V
Digital
Output
Voltage
(RelayMode)
Dependsonexternaldevice
maximumvoltageis30V
MaximumCurrent1A
Example of Connection Diagram
2.1.5 Connecting Serial Devices
The GEM-2M provides one standard serial port RJ12 female connector and one RJ12 to DB9
conversion cable. Connect the serial device to the unit DB9 male port with the right pin
assignments of RS-232/485 are shown as below.

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Pin1 Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9
RS-232 RXD TXD GND
RS-485 DATA- DATA+ GND
2.1.6 Connecting to the Network or a Host
The GEM-2M series provides one RJ45 port to connect 10/100Mbps Ethernet. It can auto
detect the transmission speed on the network and configure itself automatically. Connect
one Ethernet cable to the RJ45 port (LAN) of the device on the front panel and plug
another end of the Ethernet cable into your computer’s network port. In this way, you can
use the RJ45 Ethernet cable to connect the GEM-2M series to the host PC’s Ethernet port
for configuring or troubleshooting the device.

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2.2 Easy Setup by Configuring WEB UI
You can browse web UI to configure the device.
Browse to Activate the Setup Wizard
Type in the IP Address (http://192.168.123.254)6
When you see the login page, type the password ‘admin’ 7 and then click ‘Login’ button.
After logging in, select your language from the "Language" list. The user manual uses
"English" for the illustration of all functions in the device.
2.2.1 Wizard
Select “Wizard” for basic network settings and VPN settings in a simple way. Or, you can
go to Basic Network / Advanced Network / Applications / System to setup the
configuration by your own selection.
6 The default LAN IP address of this gateway is 192.168.123.254. If you change it, you need to type the
new IP address
7 It’s strongly recommending you to change this login password from default value

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2.2.1.1 Configure with the Network Setup Wizard
Step 1: Guideline
The network setup wizard will guide
you to finish some basic settings,
including login password, time zone,
WAN interface and Ethernet LAN
interface. One “EXIT” button at the
upper-right corner of each window is
provided for you to quit the setup
process.
Press “Next” to start the wizard.
Step 2: Change Password
Password Configuration: You can
change the login password of Web UI
here. It’s strongly recommending you
to change this login password from
default value.
Press “Next” to continue.

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Step 3: Time Zone
Time Zone Configuration: It will detect
your time zone automatically. If the
result of auto detection is not correct,
you can press “Detect Again” button or
select manually.
Press “Next” to continue.
Step 4: WAN Interface
WAN Interface Configuration: Choose
the physical interface and WAN type
for Internet connection. Because the
device provides only 3G/4G physical
interface, and the only WAN type for
the interface is also named as 3G/4G.
Leave them be without change.
Press “Next” to continue.
Step 4-1: 3G/4G WAN Type
Since the only WAN interface is
3G/4G, please make sure you have
inserted one or two SIM cards. If not,
please power off this gateway, and
insert SIM cards first. Then you can
select “Auto-Detection” to finish
dial-up profile automatically.
Press “Next” to continue.
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