Prostock PSBTWE1000 User manual

OPERATOR’S MANUAL
Electronic Bidet with
Integrated Toilet
#PSBTWE1000

Electronic Bidet Operator’s Manual 1
OPERATOR’S MANUAL
Thank you for your ProStockelectronic bidet purchase! Please read and follow the instructions carefully
before installation. Save this manual in a secure location for maintenance and future reference.
*We reserve the right to the final interpretation of this manual. This manual is subject to change without notice.
• Do not use while bathing.
• To keep it from falling or breaking, do not put or store these product at an elevated height.
• Do not drop or place the product in any wet area.
• Do not touch the appliance if it is soaked in water. Immediately unplug from power.
• Do not wash the electrical plug with water or detergent.
• Do not touch the electrical plug with wet hands.
• Do not block the outlet of the air dryer with any object or even with your hand.
• Never disassemble, or modify this product.
• During the installation, disassembly, repair, or maintenance of this product, the power
plug must be removed and the water supply must be shut off.
DANGER
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING.
Basic safety precautions must be followed when handling or using electrical products, especially
those within the reach of children. Please be make yourself aware of the following guidelines:
1. This appliance should only be used by children who are 8 years and above or by persons with
disabilities who have received supervision and instructions on the safe use and the hazards
involved when using this appliance.
2. It is unwise to allow children to play with this electronic bidet,supervised or otherwise.
3. It is not recommended that children who are unsupervised be allowed to clean and
perform maintenance for this bathroom fixture.
To reduce the risk of electrocution, please ensure the following procedures are adhered to:

Electronic Bidet Operator’s Manual 2
• Close supervision is necessary when this product is used by, on, or near children
or persons with disability.
• Use this product only for how it is intended and how it is described in this manual.
Do not use attachments that are not recommended by the manufacturer.
• Do not operate this product if it has a damaged cord or plug.
• Do not operate this product if it is not working properly. Contact customer service
for assistance.
• Do not operate this product if it has been dropped or damaged.
• Do not operate this product if it is soaked in water.
• Keep the cord away from heated surfaces.
• Do not use when you are sleepy or drowsy.
• Never try to stop the flow of any opening or hose.
• Do not use outdoors.
• Keep the electronic bidet away from any contact to aerosol (spray) products or
administered oxygen.
• Only connect this product to a properly grounded outlet. See grounding Instructions.
• Do not throw cigarettes or any burning materials into the toilet.
• This is an electric appliance and must be placed away from water. Please do not keep
it soaked with any types of liquid.
• Do not touch the sides or any part of the product during an electrical malfunction.
• It is not recommended, and will void the warranty to plug another appliance in the
same outlet this product is plugged into.
• It is not recommended, and will void the warrantyto use this appliance through
an extension cord or an unstable loose outlet.
• An old or worn out water supply hose should not be used. Installation of the bidet
seat should include specific components and a new water supply hose.
WARNING
To reduce the risk of burns, electrocution, fire, or injuryplease ensure the following procedures
are adhered to:

Electronic Bidet Operator’s Manual 3
• Do not install or use the product in wet places (i.e. steam room, etc.).
• It is recommended to use water-proof electrical outlet which should be installed in a place
where it will not easily get wet.
• This product should only be used with AC 110-120V, 50/60Hz electrical current with at least
a 15A load current. The power plug must be equipped with either a ground fault circuit
interrupter, a ground fault electrical leakage protector, or a similarly high sensitive, rapid
type leakage switch. (Rated sensitive current under 15mA)
• It is recommended to pull out the power plug during a thunderstorm to avoid power
surge damage.
• Do not stand on this product.
• The ceramic toilet must be installed and secured using closet bolts.
• Do not stand on the product unit, the seat, and the cover.
• To avoid damage to the seat when using the product, do not lean against the seat cover.
• This product is equipped with a soft-closing seal cover. Heavy pressing or pushing may
damage the soft-closing damper.
• Do not use lacquer thinner, petrol, liquid medicine, detergent, insecticide, toilet cleanser,
and scrubbing brush in cleaning the product.
• It is not recommended, and will void the warranty to expose the product to direct sunlight
for extended lengths of time.
• To avoid chafing and maintain cleanliness, only use a tap water or potable water supply
• Do not connect the water supply to the heater outlet. Make sure the inlet water
temperature ranges from 33 to 95 degreesFahrenheit.
• When the room temperature drops below32 degrees F, please drain and dry up the
water tank and water lines to avoid damage due to freezing.
• Raise the room temperature to keep the toilet from damage due to freezing.
• When moving the product from a cold or wet environment to normal room temperature,
wait for 2 hours until the condensed water becomes fully volatilized. Doing so can prevent
the product from electrical short-circuit.
• Stop using the product and shut off the power if the product malfunctions.
• In case of malfunctions, please contact technical support for professional service.
CAUTION
Indicates that failure to follow the instruction may cause body injury or property damage.

Electronic Bidet Operator’s Manual 4
GROUND INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the
risk of electric shock by providing an escape wire for the electric current. This product has a cord
equipped with a grounding wire and a grounding plug. The plug must be connected into an outlet
that is properly installed and grounded.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either
flat blade terminals. The grounding wire is the insulation wire with a green surface that does or does
not have stripes.
This product is equipped with a specific electric cord and plug to permit connection to a proper
electric circuit. Make sure that the product is connected to an outlet that has the same configuration
as the plug. No adapter should be used with this product. DO NOT modify the plug provided - if it
will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product needs
to be reconnected for use on a different type of electric circuit, the reconnection should be made by
qualified service personnel.
WARNING
Improper use of the grounding plug can result to a risk of electric shock.

Electronic Bidet Operator’s Manual 5
Illustration of Main Unit Keys
1. Hold “power” button to enter standby mode and then briefly
press “power” button to restore to functional mode.
2. When someone sits, press “power” button to stop the function
of the rear and front cleaning and drying. With no one sitting on
the unit, press “power” button to switch between the function
mode and the power safe mode.
Press “flush” button to activate full flushing
Press the “dry” button to turn on warm air dryer. After the user
leaves the seat, it will automatically stop.
Press the “front cleaning” button and the water will come out
to clean the front portion of the body. It will automatically stop
after 1 cleaning cycle. Once you press the “stop” or “power”
button, the function will immediately stop.
1. If you press the “rear cleaning” button, the water will come out
to clean the rear portion of the body. It will automatically stop
after a 1 cleaning cycle. Once you press the “stop” or “power”
button, the function will immediately stop.
2. When no one is using the toilet, you can press the “rear
button” for the wand to extend out for cleaning.
Note:
1. When the main unit is in functional mode, the light of the “power” button stays on. When in energy
saving function, the light of the “power” button goes off and the energy saver light turns on.
When In standby mode, both lights are off.
2. The default setting of all functions is on the medium level. After using the controller, settings default
back to how it was set during the last use.
Power
Flush
Dry
Front
Rear

Electronic Bidet Operator’s Manual 6
AUTO LID OPEN/CLOSE
1. When user is close to the toilet---
• When the user is close to the seat and the human body sensing window detects the action of the user,
the power and energy-conservation indicator lights up and then the seat cover automatically opens.
• In summer, when the room temperature is above 85 degrees, the temperature difference between
the user and the surrounding will get smaller, depriving the sensor to properly detect the user’s action.
When this happens, please use the controller to open/close the seat cover.
Human body
sensor window

Electronic Bidet Operator’s Manual 7
3. When men stand to use the toilet---
• Open the seat using your hand or the remote control.
• The lid and seat will be closed 60 seconds after the user leaves.
2. The seat cover will automatically close 60 seconds after the user leaves.

Electronic Bidet Operator’s Manual 8
DAILY MAINTENANCE
Electronic Bidet Care and Maintenance
1. Turn off power supply during maintenance.
2. Turn the seat upward to open. Press down the button located
on the right side of the main unit and pull the seat out.
Wipe any stains with a soft damp cloth.
3. Safety self-inspection.
After cleaning, reconnect the toilet
to the power supply.
Spray Nozzle Maintenance and Care
1. Nozzle self-cleaning. Press “nozzle cleaning” button
and the nozzle will move forward and self-clean.
2. Spray nozzle disassemble.
With the wand extended, the nozzle
can be disassembled for cleaning.
3. Use a soft cloth or soft brush
to clean. Do no pull or push
the wand to avoid damage.
4. Nozzle assembly. Re-install
the nozzle to the wand and
press the “nozzle cleaning”
button. The nozzle will move
back to its original position.

Electronic Bidet Operator’s Manual 9
EMERGENCY TROUBLESHOOTING
Electricity and Water Supply Issues
1. Power failure.
Manually press the appropriate button for full or
half flush to perform manual flushing.
2. Water failure.
Use a bucket to pour 1-2 gallons of water
to flush the contents of the bowl.
Avoid spilling water from the bowl.
Operation
Panel

Electronic Bidet Operator’s Manual 10
Failure of Remote Control
1. Manually operate the panels on the
Electronic Bidet seat to use it.
2. Battery replacement.
• Press the “power” button on the panel and the
electricity indicator will turn off.
• Take remote control from the hanger.
• Open battery cover to replace the batter then but the control back to the hanger.
• Press the “power” button again and the electricit indicator may turn on.
Note: When replacing the battery, the automatic function and timing function will
be cancelled. The settings need to be reset.

Electronic Bidet Operator’s Manual 11
Product is left Unused for a Long Period of Time
• Especially during the winter season, the water inside the tank has to be discharged to avoid freezing.
Note: Before discharging the water, the power must be cut off.
To Discharge Water
1. Turn of the water supply angle valve.
2. Disconnect or remove electrical power.
3. Discharge water.
4. It is suggested to put some antifreeze
into the water inside the bowl.
Slightly press inward
the discharging button
to discharge water

TROUBLESHOOTING GUIDE
PROBLEM CAUSE SOLUTION
CAUTION If the leakage circuit breaker often trips off, it means that the product
has electricity leakage so please shut the power off and contact the
service provider for maintenance.
If the problems cannot be solved through the methods mentioned
above, please shut the power off and the contact the service provider
for maintenance.
Malfunction of
deodorization
Air dry temperature
is not hot
The water is not hot
Poor flushing
No flushing
Controller
cannot display
No wind blowing out
Spray wand cannot
stretch out
Spray wand cannot
be retracted
Seat temperature
is not hot
The user can’t properly reach
the sensing area in the seat
The wind temperature is set at
a normal temperature level
The water temperature is set at
normal temperature level
Water supply line is kinked,
restricting flow
Water supply line is kinked,
restricting flow
Filter is dirty which causes
the block
Water supply is turned off
Not sitting on the sensing area
Got stuck because of impurities
In standby mode
Fill valve is not fully turned on
Fill valve is off
Fully turn the valve on
Turn on the fill valve
The polarity of the battery
is reversed
In standby mode or
power save mode
Power off
Power off
The seat temperature
is set to normal
Adjust to reach the
sensing area
Reset the wind temperature
Reset the water temperature
Unkink the supply line
Unkink the supply line
Clean the filter
Connect the water supply and
wait for the water
Properly sit in the sensing area
Clear away the impurities
Shift to function mode
for 3 minutes
Properly install the battery
Shift to function mode to use
the dry function
Lightly push the wand back and
wait for the power
Lightly push the wand back and
wait for the power
Reset the seat temperature

Electronic Bidet Operator’s Manual 13
Power
Button
Remote Sensing Window
Human Body Sensing Window
Lid
Bumper
Flush
Button
Front Cleaning
Button
Drying
Button
Rear Cleaning
Button Seat
Ceramic Toilet
Power Indicator
Enersy Saving Indicator
POWER
ENERSY SAVER
Human Body Sensing Window
Water Discharging
Front Cleaning
Rear Cleaning
Half Flush Button
Full Flush Button
Main Unit
Disassembly Button
Deodorizing Window
Remote Sensing Window
Spray Nozzle
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PARTS
IDENTIFICATION
LEFT SIDE
RIGHT SIDE

Electronic Bidet Operator’s Manual 14
Warranty
PRODUCT LIMITED WARRANTY
Thank you for your ProStock Purchase. This product has a one (1) year warranty for free repair
or replacement due to problems arising out of defects in workmanship while being used in
accordance to the installation manual and usage cautions.
If the product does not work properly during the warranty period, please contact customer service.
Proof of purchase must be presented to obtain free service under the coverage of this warranty.
Our company reserves the right to replace the product with other similar models.
We can fix or repair the product at a reasonable service charge after the expiration of the
warranty period.
Service charges shall be paid even during the warranty period if breakage or damage is caused
by any of the following events (including but without limitation):
1. The user’s negligence or mistake during operation, unreasonable repair, or alteration.
2. Product is damaged by negligence or mistake during the installation process.
3. The movement of the installation location of the product.
4. Using the product outside of intended use in residential housing or commercial hotels.
5. The use of non-specified power supply (voltage, rating pressure).
6. Dirt, sand, and other impurities in water supply causing invalid operation.
7. Damages due to force majeure (including but not limited to natural disaster) or other incidents.
8. The user fails to use in compliance with the warning or caution described in the installation manual.
The purchasing date is subject to the purchasing invoice or the receipt.
Please keep the warranty and invoice/receipt available for future repair and maintenance.

Installation Guide for
Electronic Bidet with
Integrated Toilet
#PSBTWE1000