
PSP
Products
Inc
|
www
.psppr
oducts.com
|
800-648-6802
|
[email protected] |
Phoenix
Drive
|
Manassas,
V
A
20110
Rev: 09-27-19
Hurricane 2000 Residential Series Warranty
PSP Product Warranty
Hurricane 2000 Residential SPD
Lifetime Product Coverage
PSP will, at its sole discretion, repair or replace any Hurricane 2000 Series Residential Surge Protection Device (SPD) that is defective or is damaged by a transient
electrical spike (including those caused by lightning) for the lifetime of the product from the date of installation by the original owner or owner of record of premises.
Down Line Coverage
PSP Products Inc will repair or replace (whichever is less) electrical appliances and electronics that are damaged by transient electrical spike in your home.
Maximum coverage per household: $100,000. Coverage is applicable only if the SPD was fully functional immediately prior to the claim event, and properly
installed per the installation instructions. SPD must have sustained surge damage as a result of the claim event. External items that are mounted outside of the
house are covered under this warranty only if the surge is found to have originated from the main circuit panel due to SPD failure. It is highly recommended to
install additional SPD’s in order to best protect your outside appliances or devices. Electronic devices or appliances that are connected to phone lines, data lines,
coax connections, cable, antennas, satellite receivers or any other external connections, must have an SPD for each connected device, otherwise coverage for any
unprotected equipment will be excluded. This warranty does not cover charges for diagnostic fees or any installation, service charges or shipping of damaged SPD
to PSP. Damage claims must be made within 15 days of the occurrence and the damaged SPD returned to PSP within 15 days of the occurrence to return with the
original purchase receipts of the items damaged. Returned damaged SPD require a Return Authorization (RA) to be assigned by PSP Products prior to receiving,
as well as a completed PSP Claim Form. The damaged unit must be determined to have failed based on PSP’s test procedures. This coverage is secondary to any
applicable warranties, service contracts and all other insurance if the claim is found to be valid, PSP Products Inc. will pay up to the deductible amount of the
home owners insurance or the cost of the damage, whichever is less. The reimbursement is limited to $1,000 per item. All of the above conditions must be met in
order to have a valid claim. The above coverage applies to the user only and is the exclusive remedy under this warranty, whether based on contract, tort, including
negligence, or otherwise. PSP reserves the right to audit damage, site and/or cost of repairs and may require a notarized proof of loss. Claims must be made within
15 days of damage. This warranty does not cover damage associated with sustained over voltages, vandalism, theft, normal wear and tear, obsolescence, abuse,
unauthorized modifi cation or alteration, misuse, improper installation or catastrophic events including direct lightning hit. Except as expressly provided by this
warranty, PSP disclaims liability for any incidental, indirect, special or consequential damages arising out of the sale or use of any PSP products (including without
limitation: lost business profi ts, loss of data and all freight, mileage, travel time and insurance charges associated with warranty coverage claims). Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specifi c
legal rights and you may have other rights which vary from state to state. This warranty is valid in the United States and Canada only.
Caution: Effective surge suppression requires correct wiring. All surge protection devices must be properly grounded for the warranty to be honored.
Warranty Assistance Call 800-648-6802
PSP Products Inc. 8535 Phoenix Drive, Manassas VA 20110
Register Online at: https://surgewarranty.com