PTZOptics PT20X-NDI-ZCAM User manual

Please check PTZOPTICS.com for the most up to date version of this document Rev 1.4 8/20
PTZOptics 20x NDI®|HXZCAM
User Manual
Model No: PT20X-NDI-ZCAM
V1.4
(English)

Page i of 41
Rev 1.4 8/20
Preface
Thank you for using the HD Professional Video Conferencing Camera. This manual introduces the function, installation and
operation of the HD camera. Prior to installation and usage, please read the manual thoroughly.
Precautions
This product can only be used in the specified conditions in order to avoid any damage to the camera:
•Don’t subject the camera to rain or moisture.
•Don’t remove the cover. Removal of the cover may result in an electric shock, in addition to voiding the warranty.
In case of abnormal operation, contact the manufacturer.
•Never operate outside of the specified operating temperature range, humidity, or with any other power supply
than the one originally provided with the camera.
•Please use a soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neutral detergent;
do not use any type of solvents, which may damage the surface.
Note
This is an FCC Class A Digital device. As such, unintentional electromagnetic radiation may affect the image quality of TV in a
home environment.
Warranty
PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured cameras.
Warranty lengths are shown below. The warranty is valid only if PTZOptics receives proper
notice of such defects during the warranty period. PTZOptics, at its option, will repair or
replace products that prove to be defective. PTZOptics manufactures its hardware products
from parts and components that are new or equivalent to new in accordance with industry
standard practices.
Serial Number
Warranty
UE1231999 and before
3 year warranty
UF0101001 and after
5 year warranty

Page ii of 41
Rev 1.4 8/20
Table of Contents
Supplied Accessories………………………………………………………………………………………………………...
1
Notes………………………………………………………………………………………………………………………...
1
Features……………………………………………………………………………………………………………………...
2
Product Specifications……………………………………………………………………………………………………….
3
Back of the Camera………………………………………………………………………………………………………….
5
Serial Communication Control………………………………………………………………………………………………
6
VISCA Command List………………………………………………………………………………………………………
7
Menu Settings……………………………………………………………………………………………………………….
21
Exposure……………………………………………………………………………………………………………….
21
Color…………………………………………………………………………………………………………………...
22
Image…………………………………………………………………………………………………………………..
22
Focus…………………………………………………………………………………………………………………...
22
Noise Reduction………………………………………………………………………………………………………..
23
Setting………………………………………………………………………………………………………………….
23
Information…………………………………………………………………………………………………………….
24
Restore Default………………………………………………………………………………………………………...
24
Network Connection………………………………………………………………………………………………………...
25
Setting up a Network Video Stream………………………………………………………………………………………….
26
Additional Network Info……………………………………………………………………………………………….
28
Camera Web Interface……………………………………………………………………………………………………….
29
Live…………………………………………………………………………………………………………………….
29
Directional Arrows……………………………………………………………………………………………………..
29
Video…………………………………………………………………………………………………………………...
30
Image…………………………………………………………………………………………………………………...
31
Audio…………………………………………………………………………………………………………………...
31
System………………………………………………………………………………………………………………….
31
Network………………………………………………………………………………………………………………...
32
Information…………………………………………………………………………………………………………….
33
Language……………………………………………………………………………………………………………….
34
Network Camera Control Protocol…………………………………………………………………………………………..
34
Photobooth Functionality……………………………………………………………………………………………………
37
NDI® | HX Connection………………………………………………………………………………………………………
39
Upgrading to NDI® | HX……………………………………………………………………………………………………..
39
Maintenance and Troubleshooting…………………………………………………………………………………………
40

Page 1 of 41
Rev 1.4 8/20
Supplied Accessories
When you unpack your camera, check that all the supplied accessories are included:
⚫Camera..................................1
⚫AC Power Adaptor................1
⚫Quick Start Guide .................1
Notes
⚫Electrical Safety
Installation and operation must be in accordance with national and local electric safety standards. Do not use any power
supply other than the one originally supplied with this camera.
⚫Polarity of power supply
The power supply output for this product is 12VDC with a maximum current supply of 1A.
Polarity of the power supply plug is critical and is detailed in the image below.
⚫Handling
◼Avoid any stress, vibration, or moisture during transportation, storage, installation and operation.
◼Do not expose camera to any corrosive solid, liquid, or gas to avoid damage to the casing or components.
◼Never power camera on before installation is complete.
⚫Do not dismantle the camera
◼The manufacturer is not responsible for any unauthorized modification or dismantling.

Page 2 of 41
Rev 1.4 8/20
Features
•Image Sensor
oPanasonic 1/2.7” HD CMOS sensor
oFull HD 1920x1080p resolution up to 60 frames per second (3G-SDI)
o2D & 3D noise reduction with our latest “low noise CMOS sensor”
o0.05 Lux @ F1.8 AGC ON
o60.7° Field of View
oDynamic Range Control (DRC) for higher image quality and detail across simultaneously well lit and shadowed
scenes
•Video Outputs
oSimultaneous NDI® | HX / IP network streaming and 3G-SDI output capabilities
oNDI® | HX High Definition video output up to 30 frames per second
o3G-SDI High Definition video output up to 60 frames per second
oRTSP, RTMP, & RTMPS streaming using H.264, H.265, & MJPEG
oSupport for line level microphone encoding over NDI® | HX & IP network stream. Uses AAC audio encoding for
better sound quality and lower bandwidth usage.
•Control and Settings
oPTZOptics VISCA over IP
oNDI® | HX control through NDI® approved platforms that offer control.
oRS485 remote camera control interface
oWeb-based IP remote control interface
oButton controls on back of camera
▪Press in the Menu Navigation button to open the On Screen Display (OSD) menu.
▪Press in the Menu Navigation button to select an option within the OSD menu.
▪Press up/down/left/right on the Menu Navigation to traverse the OSD menu.
▪Hold left on Menu Navigation button for 5+ to toggle between Dynamic and Static IP addressing.
•Installation
oStandard 1/4-20 female thread for camera mounting
oPower over Ethernet – Supports PoE 802.3af
o12VDC 1A Power Supply provided for non-PoE infrastructure
•Warranty
o5-year warranty