Puricom Rider User manual

User
Manual
Household
Softener
MU

CONTENT
0. MAIN SPECIFICATIONS
1. PRESENTATION
2. INTRODUCTION
3. TECHNICAL SPECIFICATIONS
4. UNPACKAGING AND CONTENTS VERIFICATION
5. WARNINGS
6. SYSTEM INSTALLATION
7. START UP
8. MAINTENANCE/ SANITIZING
9. TROUBLESHOOTING GUIDE
10. MAINTENANCE MANUAL
11. EQUIPMENT INSTALLATION AND INITIAL
OPERATION REGISTRATION SHEET TECHNICIAN
12. GUARANTEE CERTIFICATE
4
5
5
9
10
11
12
15
17
20
22
24
25

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0. MAIN SPECIFICATIONS
1. MAIN SPECIFICATIONS
EASY TANK SALT FILLING
Special for Softener
MULTILINGUAL TIMMER
English / French / Spanish
ESP
FRA
ENG
ELECTRONIC TIMER
Allows to control all parameters
REGENERATIONS
Delayed or immediate/ programming
MIXING VALVE
Allows to regulate the residual hardnes
INTEGRATED BY-PASS
Allows to isolate the system from installation
TRANSFORMER
Outside
KEEP THIS MANUAL THAT INCLUDES THE SERVICE BOOK AND THE GUARANTEE SECTION.
IT WILL PROVIDE YOU A BETTER POST-SALE SERVICE.

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User Manual
1.2. BEFORE STARTING
See ‘Section 5’ before installing the water soener. Care-
fully follow the instructions for the installation (Warranty
may be considered void, if the installation is faulty).
Please read the entire manual before undertaking instal-
lation. Then, collect all necessary materials and tools for
the installation.
Check the plumbing installation.
All installations must be done according to the law in
force in each region or country.
Please be careful when handling the water soener. Do
not knock it over, let go of it or place it onto sharp objects.
Under no circumstances should the soener be installed
outdoors, since it must be protected against sunlight and
rough environmental conditions.
2. INTRODUCTION
The RIDER soeners equipments will avoid you all kind
of problems caused by the hardness of the water and will
reduce a lot the maintance requested by your electronical
devices. They will have a longer life.
These systems come with a residual hardness regulator
as standard, which allows selecting the appropriate hard-
ness for your home.
Its user-friendly electronic programmer will allow you to
put the system into operation in an easy and fast manner.
What is hardness?
Hardness is the quantity of scaling salts present in water,
which are mainly composed of low solubility salts of cal-
cium and magnesium. The main salts causing hardness
are listed below:
These salts, due to their chemical properties, have a ten-
dency to precipitate, producing scale on pipes and ob-
structing them as they accumulate.
In the same way, hardness has a high tendency to scale
on the electrical resistors from heaters and to precipitate
in heaters when temperature increases.
The combination of hard minerals and soap produces a
soap curdling, wich reducest he cleansing properties of
soap.
The precipitation of hard minerals build a layer on cook-
1. PRESENTATION
The water treatment equipment that you have bought is
a soener of last generation with one of the most advan-
ced control heads in the market.
This is a system which combines the properties and ad-
vantages of the classic Denver with a more eicient water
and salt consumption, thus contributing both to the pro-
tection of our environment and the household economy.
Your soener RIDER will provide you and your family the
following advantages.
BENEFITS AND ADVANTAG
• ENERGY SAVINGS: Avoid the future incrustations in
the pipes and connections.
• Great wellness sensation in the shower.
• So and smooth skin.
• Increases the life time of electronic devices and
heating systems.
• ECONOMIC SAVINGS: Reduces the consumption of
soaps, soeners and chemical products.
• Low cost of maintenance.
• Automatic function, your only concern is to add
salt to the tank storage from time to time.
It is important that you keep and read this manual
carefully before the installation and starting up of
this equipment. If you have any doubt about the ins-
tallation, use or maintenance of this equipment, please
contact with the technical assistance service (T.A.S.) of
your distributor.
1.1. SOFTENER SAFETY
Your safety and other’s safety are very important. We have
included safety messages in this manual and on your
appliance.
This is the safety alert symbol.
This symbol alerts you to the potential hazards that
can be risky for you and for others.
All safety messages will follow the safety alert sym-
bol or either the word “DANGER” or “WARNING”.
• DANGER: Severe or fatal risk if the following instruc-
tions are not immediately followed.
• WARNING: All safety messages provide information
about the possible danger, how to reduce the risk of in-
jury and what might happen if the instructions are not
followed.
Calcium bicarbonate:
Calcium chloride:
Calcium sulphate:
Magnesium bicarbonate:
Magnesium chloride:
Magnesium sulphate:
Ca(COH)²
CaCl
CaSO
Mg(COH)²
MgCl
MgSO

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ing utensils, connections and plumbing fixtures. It may
even alter the taste of food.
Main problems:
· Precipitation on pipes, fixtures and appliances.
· Incrase of the energy consumption due to the generated
isolation.
· Higher soap consumption
· Reduction of the electical appliances’ service life and
increase of the maintenance needed.
All these problems are greatly reduced when using a wa-
ter soening system.
For the most part of Europe, hardness is indicater in
French hydrometic degrees, but there are also other
measuring units, according to each region.
Below are the most usual equivalences.
How does your system work?
Water soening is carried out by means of an ion ex-
change process. On this purpose, the system uses resins
with the chemical capacity of capturing Calcium (Ca) and
Magnesium (Mg) ions and removing them from water.
When Calcium and Magnesium ions are captured by the
resin, two Sodium (Na) ions are released which, due to its
chemical properties, produce salts with a higher solubili-
ty , thus avoiding all hardness-related problems.
Therefore, when water gets soened, its sodium level
increases.
Further information on this procedure can be found in
‘Section 2.8’.
Ion exchange resins:
They are synthetic compounds, usually with a spherical
shape, able to capture certain chemical substances pres-
ent in water, which then exchange for other substances.
Water soening uses strong cation resins, which are com-
posed of styrene copolymers and divinylbenzene with a
sulphur base.
The exchange resin charge is located inside the vessel of
the soener, attending an important part of volume of
the same (between 60 and 75% depending on the model).
It is compulsory that one part of the vessel remains free to
allow a correct regeneration of the resin bed.
During the treatment process the water gets through the
multiway valve by the entrance connection, flows to the
upper part of the soener through the distributor produ-
cing this way an ionic exchange inside the resin bed.
The treated water is collected by the distributor and dri-
ven through the inner tube through the vessel till the mul-
tiway valve. It is sent with the out connection till the main
water pipe for consumption. In this point the system has
a counter for treated water to be contabilized.
2.3 Regeneration of the system
The quantity of calcium and magnesium ions that the
resin may retain is limited; therefore, the water volume
a water soener can treat is limited as well. The system
must periodically carry out a process known as regenera-
tion, which allows the resin to recharge with sodium ions,
so it can continue soening water.
In RIDER systems the regeneration process starts auto-
matically when the systems detects that the exchange ca-
pacity is going to finish, the timer incorporated in the sys-
tem allows to configurate in a dierent way the starting
of the regeneration, please see section 6.3 in order to get
more information about how the programme works.
The regeneration of a soener system is made of dierent
parts, each with a concrete finality
Backwashing:
The water gets into the vessel through an inferior collec-
tor, making a washing and a floing of the resin bed and
allowing, this way, the following regeneration process.
Brine aspiration:
Through an aspiration process for venturi eect the sys-
tem suctions the brine liquid solution previously prepa-
red for the regenerating tank. This salt solution is introdu-
ced into the soening vessel getting in contact with the
ionic exchange resin and starting the regeneration.
Slow rinse:
It refers to the movement in the resin bed of the salt so-
lution previosly aspirated, this way the contact of the salt
with the resin is higher and the regeneration of the same
is optimized.
UNITS
1 ppm of Calcium
1 ppm ofMagnesium
1 ppm de CaCO3
1º French (ºHF)
1º German (ºd)
1º Englisch (ºe)
1 mmol/L
1 mval/L=eq/L
ppm of CaCO3
2,5
4,13
1
10
17,8
14,3
100
50
º French
0,25
0,413
0,1
1
1,78
1,43
10
5
Conditioned water Water inlet
To the drain
Conditioned water
To the drain
Water inlet
Brine aspiration,
Venturi effect

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User Manual
FAST RINSE:
The water flows through the resin bed making a final
wash of the same and ensuring the total removing of the
salt that can be inside the vessel.
REFILLING THE BRINE TANK:
The volume of water goes automatically to the brine tank
in order to prepare the necessary brine to be consumed
in the next regeneration.This process is automatic, so nor-
mally it is not necessary to put more water in the brine
tank (except during the starting up as shown in section 7.
NOTE: During the regeneration process the systems
allows the passage of the non treated water in order
to ensure the disponibilty of the water to be consu-
med.
2.4 Regeneration rate and capacity.
TThe exchange capacity is the quantity of hardness that a
certain resin volume can retain before getting exhausted.
This value is usually expressed as ºHFxm3.
The higher the resin volume of the system is, the higher
will be the quantity of hardness that can be retained be-
fore the resin gets exhausted.
Depending on the quantity of sodium chloride used to
regenerate each liter of resin the capacity of exchange
can dier.
2.5 Work Volume
Water soeners using ion exchange must respect certain
contact periods between water to be treated and resin, in
order to ensure that the soening process is carried out
properly.
For the RIDER equipment, please respect the minimum
and maximum flow rates indicated in the Technical Char-
acteristics section.
If the working ranges are outside the recommended rang-
es, the proper operation of the system will be aected
(excessive loss of charge, hardness leakage, etc.)
2.6 Hardness leak
The ion exchange process on which water soening is
based may be aected by dierent factors, which can re-
duce its eiciency and cause a certain level of hardness
leakage.
High sodium concentration on water to be treated.
It may interfere in the exchange process.
Excessive flow rates
Since there is not enough contact time, some of the hard-
ness may not be retained by the resin.
2.7 Residual hardness
Depending on the final use of treated water, it may be
necessary to obtain fully soened water or, on the contra-
ry, it may be desirable to leave some residual hardness.
These systems have been designed to supply fully sof-
tened water, but the by-pass integrates a residual hard-
ness mixer, which allows the regulation of the desired
hardness degree in treated water (see ‘Section 7’).
NOTE: For human consumption water, it is recom-
mended to have a residual hardness between
5 and 8 ºHF if pipes are made of copper, and be-
tween 8 and 10 ºHF if they are made of iron (for
the latter, it is also recommended to install a silicopol-
yphosphates filter aerwards).
2.8 Sodium increase
Most of the sodium we consume on a daily basis comes
from food, specially processed food, since salt is an excel-
lent preservative and is used as an additive in prepared
products.
Sodium consumption through the water we drink is rath-
er low when compared with that obtained from food.
WARNING: As mentioned above, water soeners re-
duce the Calcium and Magnesium concentration
in water by replacing it for Sodium. Thus, they
increase the sodium level in water.
The maximum recommended sodium level in water for
human consumption is of 200 ppm. Depending on the
sodium concentration and the hardness of water to be
treated, it is possible that soened water contains a high-
er concentration of sodium than that recommended.
Should this be the case, or if water is to be consumed by
persons who must follow a low-sodium diet, it is recom-
mended to install a household reverse osmosis system to
drink the water.
Conditioned water
To the drain
Water inlet
Brine aspiration,
Venturi effect
Water inlet
Conditioned water
To the drain

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The table below can be used as a guideline to know the
increase on sodium concentration in treated water de-
pending on feed water hardness:
Initial hardness
in water (ºHF)
10
15
25
30
35
40
45
50
60
Sodium added
by the water
soener (mgNa/litre)
43
65
108
130
152
173
195
217
260

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User Manual
DISTRIBUITED BY:
IONFILTER, WATERFILTER, PURICOM
Pol. Ind. L’Ametlla Park - c/Aiguafreda, 8
L’Ametlla del Vallès, Barcelona (España)
T. 902 305 310 - F. [phone]
TECHNICAL SERVICE:
[phone]
[e-mail]
3. TECHNICAL SPECIFICATIONS
Model
Code
Resin volume
Vessel
Working flow
Maximum flow
Maximum hardness
High eiciency configuration
Salt/regeneration
Exchange capacity
Medium capacity configuration
Salt/regeneration
Exchange capacity
High capacity configuration
Salt/regeneration
Exchange capacity
Caudal mínimo
Rango de temperaturas
Rango de presiones
Pressure rating
Electrical connection
Rated electrical power
Protection class
Dimensions
Height A
Width B
Depth C
4-35ºC
2,5-8 bar
220V/50Hz-24VAC
4W
TIPO III
RIDER
795238
25 litres
9x35
1,0m3/h
1,5m3/h
120ºHF
1,5 Kg Sal
96ºHFxm3
3,0 Kg Sal
141ºHFxm3
6,25 Kg Sal
175ºHFxm3
8 bar
1100 mm
360 mm
530 mm
0,1 m3/h
A
C
B
System RIDER
HIGH eiciency: 96ºHFxm3
Feed hardness
15 6,40
25 3,84
30 3,20
35 2,74
45 2,13
55 1,75
MEDIUM capacity: 141ºHFxm3
Feed hardness
15 9,40
25 5,64
30 4,70
35 4,03
45 3,13
55 2,56
HIGH capacity: 175ºHFxm3
Feed hardness
15 11,67
25 7,00
30 5,83
35 5,00
45 3,89
55 3,18
3.1. Volume of treated water according to inlet hardness

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4. UNPACKAGING AND CONTENTS VERIFICATION
It is important that before installing and starting the
system you check the box and conditions of the material
received in order to ensure that the system has not been
damaged during the transport
Any claim for damages during the transport must be de-
tailed together with the delivery note or invoice to the
distributor, mentioning the name of the carrier within a
maximum period of 24 hours aer the goods reception.
The RIDER soeners are provided completely ensambled
and have the following parts:
•Volumetric RIDER valve 850 : Automatic and made of
Noryl. With isolating by-pass and mixing screw of resi-
dual hardness.
•Vessel containing the resins, made in PRFV.
•Resin for the ionic exchange, cationic type, special for
soening, provided inside the vessel.
•RIDER cabinet, made of plastic, with salt capacity for
multiple regenerations.
•Brine system aspiration protected with plastic funnel.
•Packaging and protection, including a presurized air
balloon to avoid the vessel movements.
•Please read carefully this manual before starting insta-
lation.
The air balloon has to me removed before procee-
ding the system installation.
The packaging material can be recycled and must be
thrown away in the suitable recycling bins or to be de-
livered to the specific centre for the collection of waste
material.
The machine that you have acquired has been designed
and manufactured with high quality materials and com-
ponents that can be recycled and reused. This product
must not be thrown away into the usual urban rubbish
bins. When you want to throw the machine away, it must
be taken to a specific local centre for the collection of ma-
terials, stating that it contains ion exchange resin.
In order to obtain more information about how to dis-
pose of your equipment, contact the management of
urban waste service or the establishment where you ac-
quired the system.
The proper collection and treatment of the machines that
can no longer be used contributes to the preservation of
natural resources and also to avoiding potential public
health risks.

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User Manual
• The system should not be installed next to a heat source
or where it receives a direct flow of hot air.
• The drain connection, where water from regeneration
will be driven, must be underneath the installation if pos-
sible. Drain connection must always have a free outlet.
The diameter of this connection must have a minimum
size of 1”. The maximum distance between the water sof-
tener and the drain intake cannot be higher than 6 m.
• Raising the drain intake above the water soener level
is not recommended, since it can aect the brine suction
and, thus, impair the regeneration process.
• In the event that this is deemed RIDER, it can be raised
a maximum of 1.5 m, provided that the inlet pressure is
higher than 4 bar.
• If the height is greater or there is not enough pressure,
contact your distributor.
• Under no circumstances should the equipment be
ins-talled outdoors.
• The environment where the equipment is to be installed
should adhere to any appropriate hygiene and sanitation
conditions.
• Avoid any external dripping liquids from pipes, waste-
water, etc. onto the equipment.
• Should soened water be supplied to a hot water or
vapour generator, it will be necessary to install a depend-
able check valve between the water soener and the gen-
erator, in order to prevent hot water from returning to the
system and damaging it.
• The existing pipelines must not have deposits of either
iron or lime. Replace all pipelines containing a great
amount of iron or lime deposits. In the event that pipe-
lines are blocked with iron, install a separate iron filter
unit before the water soener.
• It is recommended to install some valves for sample
taking both for treated and untreated water, as close as
possible to the water soener.
• If there are quick-closing valves, it is recommended to
install a device to prevent water hammers.
• The soener works only on 12 volt- 50hz electrical power
supplied by a direct plug-in transformer included.
Please use the transformer and connect it to a floor of
220-240 V, 50Hz.
5. WARNINGS
The RIDER series water treatment systems ARE
NOT WATER PURIFIERS. Its aim is to remove the
hardness from water, leaving a soened and
treated water which will prevent all problems associ-
ated with hard water.
Should the water to be treated not come from a
public water supply, that is, from an unknown
source, a physical-chemical and bacterial anal-
ysis of the water shall be necessary, with the aim of
ensuring its proper purification by applying the tech-
niques and systems appropriate to each case, PRIOR
TO THE INSTALLATION of the system.
5.1 Requirements for the proper working of the system
• Do not use hot water in the system (T>35ºC).
• The ambient temperature must be between 4 ºC and 45
ºC.
• The system should be installed in a dry environment,
free of acid vapours. Otherwise, please ensure a proper
ventilation.
• Water to be treated must be properly filtered, therefore,
it is recommended to install a pre-filter to guarantee the
removal of suspended particles, which may be swept
along by inlet water.
Failure to install an appropriate filter would re-
sult in particles obstructing the inner holes or
injectors of the system, thus aecting its proper
operation.
• A minimum pressure of 2.5 bars must be ensured.
Should this minimum pressure not be available, a pres-
sure system shall be installed.
• If inlet pressure is higher than 5.5 bars, a pressure regu-
lator must be installed.
5.2 Installation
• If the water soener must treat all the water supply
of your home, connect it to the general supply pipe be-
fore connecting the rest of the pipes, except for pipes
supplying the outside. Taps located outside the house
must supply hard water. Due to the sodium increase in
soened water, it is not recommended to use it for wa-
tering, since it can negatively aect the growth of plants
and vegetables.
• In the event of modifying the home/workplace in order
to install the equipment in the planned location, it should
be done following national guidelines for interior installa-
tions of water and electric supply.
• The installation location should have suicient space for
the machine itself, its accessories, connections and room
for servicing and repair.
Drain hoseD rain hoseD rain hose
Floor Drain Standpipe Laundry tube
4 cms
airgap
4 cm.
airgap

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• At the same time you should be sure that the home in-
stallation is properly protected with a device like a switch
or a fuse.
PRECAUTIONS:
1. Reading and review: Carefully read all procedures,
guides and regulations before installing and using the
RIDER water soening equipment.
2. Treatment of chemicals: Avoid the presence of flamma-
ble products or materials as a safety measure for prevent-
ing the risks of explosion and fire. Make sure to use the
glue and the cleaning product for PVC in a well-ventilated
area.
3. Eye protection: Wear safety goggles during the instal-
lation process to prevent any injury in your eyes, caused
by the ejection of welding materials or metal and plastic
chips.
4. Welding: Use adequate protective equipment to pro-
tect the exposed surfaces against the flame of the gun
or an excessive temperature increase. Only use welding
guns WITHOUT LEAD.
5. Grounding: When installing a plastic pipe between two
metallic pipes, a grounding cable must be installed to
prevent the interruption of grounding continuity.
6. Easy reach: Use a ladder for working at heights which
are out of reach. If you must work at heights for a pro-
longed period of time, use adequate safety devices.
Note: We recommend that the installation is carried out
by a qualified installer. Failure to install the equipment
in accordance with this manual will render the warranty
void.
• If daytime pressure is higher than 5.5 bars, night-time
pressure may exceed the maximum. Please use a pres-
sure-reducing valve if necessary (a pressure-reducing
valve may reduce the flow).
• It is recommended to install a silicopolyphosphates
filter in the system’s outlet to protect the pipes from the
corrosion of soened water.
Note: The warranty of the equipment does not cover any
damages due to the freezing of the equipment. If you
have questions about the RIDER water equipment or if
you think that it is not working properly, contact your
distributor.
5.3 Setting up and maintenance
• The system must be periodically sanitised. See ‘Section
8’ for further information.
• Maintenance should be carried out by qualified tech-
nicians who work under the appropriate hygienic con-
ditions. (For further information contact the technical
service of your distributor.)
6. SYSTEM INSTALLATION
RIDER installation process must be carried out by qua-
lified technical people. Please follow the advises of sec-
tion 5 and warnings of this manual.
Taking into account that the system that you are
going to install will improve the quality of the wa-
ter that it is going to be consumed and that this is
considered a food, all tools used for the assembling and
installation should be clean and in no case can be conta-
minated nor impregnated of grease,oils or oxides. The
job should be carried out with the proper attitude and hy-
gienic conditions considering all necessary precautions
with everything related to the materials that are going
to be in contact with the treated/to be consumed water
(Please contact your distributor for more information).
6.1 Tools and parts needed
Before starting the installation, please make sure you
have all necessary tools. Read and follow the instruc-
tions included in “Section 6.2”
Screwdriver
Pliers
Tape measure
Flexible hose of ½”.
If using soldered copper pipe
Tubbing cutter
Propane torch
Misc.copper pipe fittings
Lead-free solder and flux
Emery cloth
Sandpaper or steel wool
If using threaded pipe
Pipe cutter or hacksaw
Threading tool
Pipe joint compound
Misc.threaded pipe fittings
If using CPVC plastic
Pipe cutter
Hacksaw
Adjustable wrench
Glue for CPVC
Misc.CPVC pipe fittings
If using other
Other pipes and fittings suitable for potable water supply
as required by manufacturer or local legislation.
6.2 Installation step by step
1. The system should be always installed with the by-pass
valve supplied. If desired it can be installed a by-pass
with 3 valves. The bypass of RIDER systems has two po-
sitions.
By-passService
IN
OUT

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User Manual
NOTA: Inlet and outlet are marked on the valve.Trace the
water flow direction to be sure.
IMPORTANTE: Be sure to fit, align and support all plum-
bing to prevent putting stress on the soener valve inlet
and outlet.Undue stress from misaligned or unsupported
plumbing may cause damage to the valve.
SOLDERED COPPER
1. Thoroughly clean and apply solder flux to all joints.
2. Make all solder connections.
NOTE: Do not solder with installation tubes attached to
single valve bypass. Soldering heat will damage the val-
ve.
IMPORTANT: When installing the copper tubes and
ground clamp assembly to the single valve bypass, the
ground clamp must be secured in place. If necessary ti-
ghten the screw.
THREADED PIPE
1. Apply pipe joint compound or Teflon taple to all male
pipe threads.
2. Tighten all threaded joints and make all solder connec-
tions.
CPVC PLASTIC PIPE
1. Clean, prime and cement all joints, following the manu-
facturer’s instructions.
NOTE: Do not solder with installation tubes attached to
single valve bypass.Soldering heat will damage the val-
ve.
OTHER
Follow the piping system manufacturer’s instructions
when using other pipe approved for potable water.
INSTALLING DRAIN HOSE
Measure, cut to needed length and connect the ½” drain
line to the water soener valve drain fitting. Use a hose
clamp to hold the hose in place.
NOTA: Run the green drain hose or copper tubing to the
floor drain. Secure drain hose. This will prevent “whip-
ping” during regenerations.
OVERFLOW INSTALLATION
Connect the storage tank overflow elbow installed in the
system to a near floor drain point. This point should be
no higher than the drain fitting on the salt storage tank.
NOTE: Drain hose should be installed in a proper way just
to avoid that the water overflows and returns from the
drain hose.
RECOMMENDED INSTALLATION
2. Close the main water supply valve, near the well pump
or water meter.
3. Open all faucets to drain all water from the house pi-
pes.
NOTE: Be sure not to drain water from the water hea-
ter because it can be damaged
“DANGER” Excesive weight hazard. At least two people
are required to move and li salt bags. Faillure to do so
can result in back or other body parts injury.
4. Move the water soener into installation position. Set
it on a level surface. If needed, place the water soener
on a section of plywood, a minimum of 2 cm thick. Then,
shim under the plywood to level the water soener. Plea-
se see picture below:
IMPORTANT: Do not place shims directly under the salt
storage tank.The weight of the tank, when full of water
and salt, may cause the tank to fracture at the shim.
5. You will be supplied with a in and out noryl set of con-
nections male 1”.Be sure that the clips snap firmly into
place so the bypass will not pull out.
6. You should measure,cut, and loosely assemble pipe
and fittings from the main water pipe to the inlet and
outlet ports of the water soener valve. Be sure to keep
fittings fully together, and pipes squared and straight.
Check that hard water supply goes to the water soener
valve inlet side.
MAIN FEATURES
Digital display.
You can set up a maximum period of time without re-
generations in order to avoid the water being blocked
You can chose between dierent types of regeneration:
immediate, automatic, delayed or mixed
Plywood
Shim if needed for leveling
Ground
Minimum
2 cm. thick

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01:48 29-Mar.
MR 03.98/04.00
MENU REGEN UP DOWN
6.3 RIDER TIMER
TIMER DESCRIPTION
RIDER soeners are equipped with an advanced elec-
tronic timer that can easily control the working of the
system. This timer is equipped in the upper part of the
cabinet.
RIDER timers supply a lot of information about the ope-
ration of the system.Moreover it allows to adjust all the
internal parameters of the system.
Front part of the timer:
• DISPLAY LCD: It supplies information about the sof-
tener. Depending on the stage in which the system is the
timer will supply dierent types of information:
Service: Information about soener working
Regeneration: Current stage is showed in the lcd display
Programming: The display shows all the internal para-
meters and allows to modify them.
“MENU” KEY: Allows entering inside the internal progra-
ming and confirms the amended parameters in any stage
of programming .
“UP” Y “DOWN” KEYS: Allow to navigate among the di-
erent parameters. In programming allow to modify the
selected parameters.
“REGEN” KEY: It is used to start automatic regenera-
tions.
PROGRAMMING BLOCKAGE: Aer some seconds wi-
thout pressing any key the timer will be blocked automa-
tically for safety. The following message will be showed:
To unlock the timer, please press “MENU” key for 3 se-
conds.
6.4 Start-up programming
RIDER soeners are configured to work with delayed re-
generations (02.00 am).
Programming:
1. Connect the provided transformer to the electrical
connector at the back of the system. The timer will show
service position.
IMPORTANT: Aer connecting the system can show fo-
llowing message:
This message indicates that the system is placing itself
in service position.If aer two minutes this message is
still in the display please contact your distributor.
2. Press “MENU” key for three seconds to enter into the
internal programming. By pressing “UP” y “DOWN” keys
the dierent parameters can be selected,and pressing
REGEN key we can access to modify it (selected parame-
ter flashes). With “UP” y “DOWN” keys we can modify
the selected parameter and pressing REGEN key one final
time the parameter will be confirmed. Parameters that
you can modify are as follows:
HOUR OF DAY: Format 0:00-24:00.
LANGUAGE: Spanish or English
UNITS : Metric system or US units
TYPE OF REGENERATION: There are several as follows:
Time initiated (--) Delayed regenerations according to se-
lected frequence (Ex: Regenerates every 3 days at 02:00
am ).
Meter immediate: (MI) Regenerations are stated as per
treated volume of treated water. When remaining volume
is 0 starts a regeneration.
Delayed regenerations: (MD) Regenerations are dela-
yed according to volume. When the remaining volume is
finished the system starts the regeneration the same day
at the programmed hour.
Mixed regeneration (MR) Similar to delayed regeneration
but it allows to program a máximum period of time be-
tween regenerations.
NOTE: Mixed regenerations are recommended. If you
want to select another type of regeneration, please con-
Volume(m3) = Exchange capacity (º HFxm3)
Hardness (º HF)

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REGENERATIONS:
To start a regeneration press SET/REGEN menu for 5 se-
conds. The display will then show the regeneration menu,
where a manual or immediate regeneration may be cho-
sen. Select it and press MENU button to start it.
REGENERATION STAGE:
Once the regeneration is started the current stage can
be cancelled by pressing any key. However the stage can
only be cancelled when the motor of the valve stops (the
display will be flashing).
7. START UP
7.1 Hydraulic start-up
Prior to initiate the start-up of the system make sure that
all previous steps regarding installation. Ensambling and
programming have been correctly eected and according
to the instructions of this manual and according to local
regulations. To start up follow the following steps:
Do not put salt inside the system till the end of the
start-up process. In order to avoid air pressure upon
the soener and the plumbing system, follow the
instructions in order.
1. Put the bypass valve in “bypass” position.
2. Fully open two or more cold and treated water faucets
located near the water soener.
3. Open completely two cold and treated water faucets
located aer the water soener. Have it opened for some
minutes in order to ensure that all the trapped air is re-
moved from the system. Check also that there are no
leaks in the installation.
4. Plug the programmer to the power supply using the
transformer included in the system.
5. The program must be in service, otherwise please
check ‘Section 6.3’.
6. Press the ‘REGEN’ button for 3 seconds to start a rege-
neration. Aer some minutes, the system will move to the
Backwash stage.
7. Slowly open the water inlet valve to allow the entran-
ce of water inside the system. At this point, the inlet flow
tact your distributor.
SYSTEM CAPACITY: It is necessary to program the vo-
lume of the water that can be treated by the system. To
calculate it please follow the indications as stated below:
Where:
EXCHANGE CAPACITY:
It is the amount of hardness that can be retained by the
system. See the table below.
HARDNESS:
Hardness of inlet water in French degrees ºHF.
VOLUME:
Amount of water that can be treated by the system.
THIS IS THE PARAMETER THAT SHOULD BE PROGRAM-
MED INTO THE SYSTEM.
Example: A soener of 25 liters of resin with a hardness of
30ºHF.
3,2 m3must be programmed inside capacity parameter.
In case of adjusting the residual hardness of treated wa-
ter with a mixing screw the initial hardness should be
compensated with the residual value.
Example:
Initial hardness:
30ºHF
Residual hardness:
5ºHF
Volume:
(m3) = 96 / (30-5) = 3,8m3
Capacity to be compensated/programmed: 3,8m3
CHECKING MENU:
By pressing “UP” y “DOWN” keys simultaneously when
the system is working the display shows additional infor-
mation of the soener.
Volume(m3) = 96 (º HFxm3)
30 (º HF) = 3,2 m3
RIDER
Capacity Salt/regen. Capacity
HIGH EFFICIENCY 1,5 Kg 96ºHFxm3
MEDIUM CAP. 3,0 Kg 141ºHFxm3
HIGH CAP. 6,25 Kg 175ºHFxm3
SLIM 12 LITROS

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must be rather low, since in this position water will come
in from the bottom of the bottle and flow upwards to the
drain.
8. When water starts flowing continuously through the
drain, fully open the water inlet of the system. At this
point, the bottle will be full of water and so a higher flow
will not produce any damage. Water going out to the
drain may be a bit yellowish or brown. This is completely
normal, since it is due to the preservatives of the resin.
9. Please maintain this position (water flowing through
the drain) until coloration disappears.
10. Close inlet valve for five minutes and all the air tra-
pped with the resin will float to the upper part of the
vessel.
11. Open inlet valve one more time for some minutes to
ensure that all the air inside the vessel has been removed.
12. Cancel the current stage of the regeneration until refill
stage. The brining tank will start refilling by itself. In this
moment the system will end the regeneration started in
point 6.
13. Start another regeneration. Wait until the system is pla-
ced in backwashing position nbr.6 and cancel this stage by
pressing any key.
14. The soener will start to suction water from the tank
(brining position). Check that the soener suctions water
from the tank.
15. Cancel the remaining stages of the regeneration.
16. Put the by-pass in service position and check that the
treated water has been correctly soened (see Section
7.3).
17. Fill the tank with salt.
18. The system is ready to work. Start-up process is fini-
shed.
“WARNING” Excesive weight hazard at least two
people are required to move and li salt bags. Fai-
llure to do so can result in back or other body parts
injury.
7.2 Regulation of residual hardness
As stated out in section 2.7. it is recommended not to
supply completely soened water to household installa-
tions.
RIDER systems have a residual hardness regulator that
allows to adjust the hardness quantity in the treated wa-
ter.
This works making a small test of non treated water with
a completely soened water.
In order to modify the residual hardness, lightly open the
regulating valve, as indicated in the images below.
Now you can test the hardness of the outlet water and
check that it is according to the desired values. If it is not
like this adjust the regulator and check it again.
ATENTION: The hardness regulator is supplied comple-
tely closed, so if you do not regulate it the soener will
provide a totally soened water.

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8. MAINTENANCE/SANITIZING
The RIDER soeners, being automatic, do not require a
complex maintenance.
In order to ensure a correct working of the system it is
enough to make the following checking from time to time
as showed in the table below:
It is important not to make the sanitizing and the
descaling treatment at the same time, because the
chemical products can react in a dangerous way.
You should alternate both processes as per indicated fre-
quency.
SALT FILLING
Please revise the level of the salt inside the tank.. It
should be mínimum: 1/3 of the tank. If the system runs
out of salt before the refilling the soener will produce
hard water. When finishing the checking please make
sure that the cover is correctly closed.
NOTE: In humid areas it is best to keep the salt storage
level lower and refill the tank more oen.
RECOMMENDED SALT: Coarse salt tablets or balls with
less than 1% of impurities.
NOT RECOMMENDED SALT: Rock salt, with impurities,
block, granulated, table, ice melting, or for kitchen use.
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt bridge is formed in the
brine tank. It is usually caused by high humidity or the
wrong kind of salt. When there is a salt bridge, and emp-
ty space forms between the water and the salt. Then the
salt will not be dissolved in the water to make brine and
without brine the resin bed does not regenerate and you
will get hard water.
If the storage tank is full of salt, it is hard to tell if you
have a salt bridge because salt is loose on top but the
bridge is under it.
Take a tool or a broom handle, for instance, and hold it
next to the water soener, measure the distance from
the floor to the rim of the water soener. Then push the
broom handle straight down into the salt. If you find a
hard object, it is most likely a salt bridge. Carefully push
into the bridge in several places to break it.
“WARNING” Do not use any sharp or pointed objects
as you may puncture the brine tank
SANITIZING:
Every year it is recommended to make an sanitizing pro-
cess as follows:
1. Open the covers of the salt tanks and put inside about
20 a 30 ml (2 or 3 caps) of Bacwater (652100.) inside the
funnel. Close again.
2. Make sure that the bypass valves are working.
3. The disinfenction process will be done when the rege-
neration finishes and the disinfection solution has been
extruded from the soener to the drain.
TESTING
Check the quantity of salt inside the tank:
Check the feed hardness:
Check the hardness of the treated water:
Sanitizing:
Incrustation level:
Salt tank cleaning :
Technical service revision:
PERIOD
Monthly
Monthly
Monthly
Yearly
Yearly
Yearly
Yearly
Inner
funnel

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REMOVING INSCRUSTATION:
Once a year it is recommended to make a cleaning with
Clean Soener (611000), a product specially designed
for the cleaning of your soening system. This product,
because of its special formulation, will clean the resin
eliminating all kind of iron and other remaining metals
that represent a contamination and at at the same time
it will remove all possible incrustations in the inner pas-
sages of the valve.
NOTE: Follow carefully the instructions of the use of the
product stated out on the label of the same.
The maintenance and sanitizing of the system should be
carried out by a specialized technician qualified in hygie-
nic conditions and following the specific indications of
each product.
Inner
funnel
MONODOSIS

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MAY CAUSE
1. The transformer is not connec-
ted.
2. Electric cable deective.
3. No power.
4. Deective transformer
Power cuts cut damage the timer
programming.
Bad connections.
Air inside the system.
1.Increase of hardness in inlet water.
2. Incorrect regeneration.
3. Damaged resin.
4. Lack of salt inside tank /salt
bridge.
1. Not enough feed pressure.
2. Brine line blocked.
3. Blocked injectors.
4. Water inner leaks.
1. Incorrect timing
2. Incorrect aspiration.
3. Flow to high.
1. Fail of regeneration.
2. Not enough brine.
3. Incorrect aspiration.
1. Incorrect backwashing regulator.
2. Blocked backwashing regulator.
1. Incorrect regeneration.
2. Leaks in by-pass valve .
3. Tube o-ring damaged.
4. Incorrect regeneration cycle.
1. Inner difusors damaged.
2. Damaged resin
1. O-ring and separators damaged.
2. Damaged piston.
3. Bad located piston.
SOLUTION
1. Plug the transformer (power supply).
2. Replace the cable.
3. Revise the installation.
4. Replace the transformer.
Please use the manual to adjust the clock of the system.
Revise/tight all connections.
Make a backwashing to eliminate the air
1. Check the hardness and revise timer.
2. Revise the timer.
3. Substitute the resin.
4. Fill the storage with salt /break the salt bridge
1. The minimum feed pressure should be of 2,5bar.
2. Clean the brine line.
3.Clean or replace the injector and the filter.
4.Revise piston, threads and separators.
1. Please contact the distributor.
2. Revise aspiration.
3. Revise back flow.
1. Check for loss of power and correct.
2. Keep the brine tank full of salt.
3. Revise aspiration.
1. .Put a proper regulator
2. Wash the backwashing regulator.
1. Make a regeneration checking that the salt amount is correct
2. Check the by-pass valve.
3. Replace the o-ring.
4. Reset the regeneration cycle
1. Substitute damaged difusors
2. Substitute resin and revise installation
1. Replace o-rings and separators.
2. Replace piston
3. Start the system again, repeat the process and if it does
not work please contact your distributor.
PROBLEM
1. The timer
doesn’t work
2. The system
regenerates at
incorrect hours
3. Water leaks
4. Annoying noises
/ White water
5. Excessive hard-
ness of the water
treated
6. There is no brine
aspiration
7. The brine tank is
oveflowing
8. The hardness
of the water is not
going away
9. Backwashing
flow too high or
too low.
10.Non treated Wa-
ter leakings during
working
11. Resin escape
from the system
12. During working
water is coming
through the drain
9. TROUBLESHOOTING GUIDE