Qardio QardioBase X User manual

Full body composition scale
USER MANUAL

Introduction 4
Intended Use 5
Important Safety Warnings and Precautions 6
Package Contents 7
Requirements 8
Using QardioBase X For The First Time 10
How To Turn QardioBase X On/Off 12
Activating Special Mode 12
Detailed Instructions for Correct and 14
Reliable Measurements
Using QardioBase X with Multiple Users 16
Changing Weight Measurement Unit
and Other Settings on iOS 17
Changing Weight Measurement Unit
and Other Settings on Android 18
Setting Goals on iOS 19
Setting Goals on Android 20
Re-assigning a Measurement 21
Checklist For an Accurate and 22
Reliable Measurement
TABLE OF CONTENTS

Body Composition Measurement 24
Changing Your Wi-Fi Network on iOS 25
Changing Your Wi-Fi Network on Android 26
Care and Maintenance 26
Charging QardioBase X 27
Resetting QardioBase X on iOS 28
Resetting QardioBase X on Android 29
Customer Service Contact 30
Limited Warranty 30
Troubleshooting 32
FAQ 38
QardioBase X Technical Specications 39
Disposal 41
CE compliance 41
FCC Statement 41
RF Statement 43
Explanation of Symbols 44

4
QardioBase X is the wireless smart scale and body analyzer that combines intelligent features, ease of use,
and sleek design to make weight and health management an integral part of your life.
QardioBase X gives you a broad view of your tness and wellness. When used with the companion Qardio
App it allows you to measure your body mass index (BMI), % muscle mass, % body fat, % water, % bone
mass, Metabolic Age, BMR (Basal metabolic rate), % Subcutaneous Fat, Visceral Fat, % Skeletal Muscle, %
Protein, Fat-free Body Weight in addition to your weight. Your data automatically syncs with your Qardio
app.
Please read through these instructions carefully to understand all functions and safety information. We
want you to be happy with your QardioBase X. If you have any questions, problems or suggestions,
please contact Qardio’s Support Team at support.qardio.com, or visit our website at www.qardio.com for
more information.
QARDIOBASE X SMART FULL BODY COMPOSITION SCALE

5
QardioBase X is a body analyzer that measures body weight and uses BIA (bioelectrical impedance
analysis) to estimate body composition. QardioBase X should not be used to diagnose or treat any
medical condition.
INTENDED USE

6
IMPORTANT SAFETY WARNINGS
AND PRECAUTIONS
Please read the User Manual carefully before using
the QardioBase X wireless smart scale and keep it
handy for future reference.
QardioBase X can only be used in “weight mode” if
you have a pacemaker, articial lung, an ECG or any
other internal medical device.
• If you are pregnant, please activate “Pregnancy
Mode” or “Weight Only Mode” from the Qardio
App before using QardioBase X.
• This body analyzer/scale passes a small low—level
electrical signal through the body. “Weight Only
Mode” or “Pregnancy Mode” must be selected to
deactivate this function.
• Do not use this product if you have an elevated
temperature.
• Do not use this product if you are in dialysis, if you
have oedema/edema, if you suffer from osteoporosis,
or if you have dysmorphias.
• Do not use this unit on slippery surfaces such as wet
oors.
• Do not use when wet or with wet feet.
• The surface of the scale is slippery when wet.
• Do not use the QardioBase X smart scale and body
analyzer for any purpose other than measuring
weight and body composition.
• QardioBase X should not be used to treat or
diagnose any medical condition. Always consult your
physician to determine what is ideal for you.
QardioBase X and the Qardio App should be used in
conjunction with professional medical advice,
diagnosis, or treatment, and not as a substitute, or a
replacement for it.

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• Do not stand on the edge of the scale or jump on it.
• Do not stand on the scale for a prolonged period of
time.
• Do not store or operate near heat sources or in
humid environments.
• Do not overload the scale (maximum weight
capacity: 400lb / 180 kg)
• Do not put in water.
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
• Disposal of a battery into re or a hot oven, or
mechanically crushing or cutting of a battery, that
can result in an explosion.
• Leaving a battery in an extremely high temperature
surrounding environment that can result in an
explosion or the leakage of ammable liquid or gas.
• A battery subjected to extremely low air pressure
that may result in an explosion or the leakage of
ammable liquid or gas.
PACKAGE CONTENTS
• QardioBase X wireless smart scale
• USB type C Cable
• Quick guide
• Feedback sheet

8
REQUIREMENTS
Requires a device running iOS 12.0 or later, Kindle,
Android 6 or later.
Requires Bluetooth 4.0.
Requires Qardio app installation and account creation
with acceptance of terms and conditions for initial
setup.
QardioBase X may be connected to a wi wireless
network with the following network congurations:
WI-FI 2.4 GHz 802.11 (b/g/n) compatible with
WPA/WPA2 security protocols. Please note:
QardioBase X is not compatible with
5GHz networks.
In order to use your QardioBase X wireless smart scale,
you must download the free Qardio App from the
Apple App Store, Google Play, or Amazon Appstore or
go to www.qardio.com/download to download the
Qardio App.

9

10
Press the activation button to activate QardioBase X.
This is only needed the rst time you turn on
QardioBase X.
Open the rubber ap on the right hand side of your
QardioBase X. Move the switch from right to left to turn
QardioBase X on. You only need to switch on
QardioBase X the rst time you activate your scale.
Download the free Qardio App
1. Download the free Qardio App: on your mobile
phone or tablet go to
www.qardio.com/download and when prompted,
USING QARDIOBASE X FOR THE FIRST TIME
download the app. Alternatively, go on the iTunes
App Store or Google Play.
2. Open the Qardio App on your phone or tablet. If
requested, you should enable Bluetooth on your
device. You can enable Bluetooth in the Settings
menu on your smartphone or tablet.
3. Create a new user account, or login with your
existing user name and password. If you are a new
user, follow the on-screen instructions to register
and set up your Qardio personal prole. Ensure you
enter the details in your prole correctly as they are
used to accurately calculate your BMI and body
composition. Choose QardioBase X as your device
to proceed with setup.
4. Follow the set-up instructions in the Qardio App to
associate your QardioBase X with your Qardio
account.
Activation button USB-C
charging port

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5. Connecting QardioBase X to your Wi-Fi network
allows your weight data to be transmitted without
the need for your phone/tablet. If you would like to
connect QardioBase X to your Wi-Fi network, follow
the instructions on the screen of your phone or
tablet. To connect QardioBase X to your Wi-Fi
network you will need to know the following
information:
• Wireless network name (SSID).
• WPA / WPA2 password
(Due to security reasons, only networks with
WPA/WPA2 passwords are eligible).
• If you do not have this information, or you don’t
know how to change your WEP password or
open network to a WPA/WPA2 password
protected network, you can refer to the
manufacturer of your wireless router or contact
your Internet service provider for assistance.
6. Modes available:
• Normal
• Weight Only
• Pregnancy Mode
• Athlete Mode
See “Activating Special Modes” chapter for more
information
7. After setup is complete, step onto the scale to turn
on the scale, then step off to the scale calibrate. Wait
until you see the scale displays “00”, then step on the
scale again to measure. By default, your weight will
display rst followed by % body fat.
The Qardio App will show detailed body composition
data including, Weight, BMI, body fat %, muscle, bone
%, water %, Metabolic Age, BMR (Basal metabolic rate),
Subcutaneous Fat %, Visceral Fat %, Skeletal Muscle %,
Muscle Mass, Bone Mass, Protein %, Fat-free Body
Weight.

12
HOW TO TURN QARDIOBASE X ON/OFF
To turn on QardioBase X step on it, or tap it with your
foot. The device turns itself off automatically after a
few seconds of inactivity.
ACTIVATING SPECIAL MODE
You select the mode of measurement during set-up.
Alternatively, you can go into the Settings section of
the Qardio App and scroll down to QardioBase X,
select “Mode setup.”
Normal Mode
“Normal Mode” will perform body weight measurement
and body composition analysis. In this mode
QardioBase X will display weight rst by default,
followed by % body fat. If you have shoes on,
QardioBase X will only display your weight. To take an
accurate body composition measurement ensure you
are completely barefoot. The Qardio App will show
detailed body composition data, including weight, %
body fat, % muscle mass, % water, % bone mass and
BMI.

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Weight Only Mode
“Weight Only Mode” will perform a body weight
measurement without body composition analysis.
When “Weight Only Mode” is enabled you will see the
icon below, which indicates that body composition is
disabled and the scale will only take a weight
measurement.
QardioBase X can only be used in weight mode if you
have a pacemaker, articial lung, an ECG or any other
internal medical device.
Pregnancy Mode
QardioBase can be used to measure your weight
progress during this special time, and beyond. In
“Pregnancy Mode” QardioBase performs a body weight
measurement without body composition analysis. The
Qardio App tracks your weight change during
pregnancy, and after your baby’s birth helps you track
your progress towards your original weight.
Athlete Mode
Athletic users have a body composition that needs to
be calculated differently than the average person.
Athlete mode is the same as normal mode but with a
different algorithm tailored for athletes.
Smart Feedback Mode
“Smart Feedback Mode” can be enabled when users do
not want to see the weight values but still track their
progress.

14
DETAILED INSTRUCTIONS FOR CORRECT
AND RELIABLE MEASUREMENTS
You can take reliable body weight and body
composition measurements with the following steps:
The Qardio App will show detailed body composition
data, including body fat %, muscle, bone mass, water %,
Metabolic Age, BMR (Basal metabolic rate),
Subcutaneous Fat %, Visceral Fat %, Skeletal Muscle %,
Muscle Mass, Bone Mass, Protein %, Fat-free Body
Weight.
1. Step on your QardioBase X to perform your
measurement.
2. Stand still on the platform of the scale with bare feet.
Do not worry if your feet appear too large for the
unit, as accurate measurements can still be obtained
if your toes extend outside the platform.
3. After a few seconds the measurement results will
display. By default, weight will display rst, followed
by % body fat. If you have shoes on, or if you have
“Weight Only Mode” or “Pregnancy Mode” on,
QardioBase will only display your weight. The
Qardio App will show detailed body composition
data, including weight, % body fat, % muscle mass,
% water, % bone mass and BMI.
If you have set up Wi-Fi you don’t need your phone/
tablet to record your measurement. Step on
QardioBase X with the metal circle on the same side as
your heels and your feet well apart for a correct body
composition measurement.
As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always make
sure that your feet and the scale surface are completely
dry before stepping on QardioBase X.
Heels positioned on either
side of round feature
Toesmay overhang
measurement platform

15
Body composition and BMI measurement require that
your QardioBase X has been set up with accurate
information in your user prole in the Qardio App
(height, age, biological sex). You do not need to
complete this information in your prole to just
measure weight.
To monitor progress, compare weight and body
composition measurements taken under the same
conditions over a period of time.
Only step on QardioBase X with dry feet and when the
surface of the scale is not wet.

16
USING QARDIOBASE X WITH
MULTIPLE USERS
Maximum 8 users can connect their Qardio account
with a single QardioBase X.
All users need to create a Qardio account and set-up
QardioBase X from their account to allow QardioBase X
to recognize all users. If someone who does not have
an account associated with the scale steps on
QardioBase X, only his/her weight will display and the
data with not be attributed to a user account.
To invite other users to connect to your QardioBase X
follow these steps:
1. Download and open the Qardio App on their phone.
2. Create account.
3. Sign in, select QardioBase X and follow the set-up.
Guest Mode
If a user does not have a Qardio account, QardioBase X
will display “guest”. Guest readings will only show
weight and no body composition.

17
CHANGING WEIGHT MEASUREMENT
UNIT AND OTHER SETTINGS ON iOS
Weight measurement units are automatically set based
on the region setting of the smartphone or tablet
QardioBase X is rst used with. To change them:
1. Tap the Q icon on the top left of the
Qardio App screen.
2. Select settings.
3. Scroll down and select “Set up your QardioBase X”
You can change the measurement unit to be displayed
for your body weight to Kg, Lb, or St.
Ensure your smartphone or tablet is already paired with
your QardioBase X. If your phone or tablet and your
QardioBase X are not already associated, follow the
instructions described under “Using QardioBase X for
the First Time.”

18
CHANGING WEIGHT MEASUREMENT UNIT
AND OTHER SETTINGS ON ANDROID
Weight measurement units are automatically set based
on the region setting of the smartphone or tablet
QardioBase X is rst used with. To change them:
1. Tap the menu icon on the top left of the
Qardio App screen.
2. Select settings.
3. Scroll down and select “Set up your QardioBase X”
You can change the measurement unit to be displayed
for your body weight to Kg, Lb, or St.
Ensure your smartphone or tablet is already paired with
your QardioBase X. If your phone or tablet and your
QardioBase X are not already associated, follow the
instructions described under “Using QardioBase X for
the First Time.”

19
SETTING GOALS ON iOS
QardioBase X allows you to set goals so you can keep
track of your progress in any mode that you are using. If
you have “Smart Feedback Mode” enabled, the facial
expressions displayed upon measurement will reect
your progress towards the goal that you have set.
To set your goals follow these steps:
1. Open the QardioBase X section of your Qardio App.
2. Tap on “Set Goal”.
3. Slide the circle displaying your current weight to the
left or right to indicate your goal weight.
4. Based on recommended weight loss and gain rates
the Qardio App will show you how many weeks it
will take you to reach your goal weight, and how
much weight you will need to lose or gain each
week to stay on track to meet your goal.
If you have a specic timeframe for your weight goal,
you can also adjust the number of weeks in which
you would like to reach your goal.
5. Hit the “Save” button located in the top right corner
to record your new goal.
6. To delete your goal press the “x” in the upper left
hand corner of your goal display in SET GOAL.

20
SETTING GOALS ON ANDROID
QardioBase X allows you to set goals so you can keep
track of your progress in any mode that you are using.
To set your goals follow these steps:
1. Open the QardioBase X section of your Qardio App.
2. Tap on “Set Goal”.
3. Slide the circle displaying your current weight to the
left or right to indicate your goal weight.
4. Based on recommended weight loss and gain rates
the Qardio App will show you how many weeks it
will take you to reach your goal weight, and how
much weight you will need to lose or gain each
week to stay on track to meet your goal.
If you have a specic timeframe for your weight goal,
you can also adjust the number of weeks in which
you would like to reach your goal.
5. Hit the “Save” button located in the top right corner
to record your new goal.
6. To delete your goal press the “x” in the upper left
hand corner of your goal display in SET GOAL.