Qcells Q.HOME CORE H4 User guide

INSTALLATION
QUICK GUIDE
Q.HOME CORE
H4 / A4
EnglishFrançaisDeutsch

English
This quick guide explains how to install Q.HOME CORE H4 / A4.
Please note that the screenshots in this quick guide may dier from the actual software screen due to possible
updates and version changes that occur after publication. In addition, the information provided in this manual is
subject to change without prior notice. For more details on any pertinent updates, please contact either the service
provider or technical support.
Contact
Hanwha Solutions Corp. Qcells
86 Cheonggyecheon-ro Jung-gu Seoul Korea 04541
Hanwha Q CELLS GmbH
Sonnenallee 17-21 Bitterfeld-Wolfen OT Thalheim, 06766 Germany
TEL: [phone] / WEB: www.q-cells.eu
Q.HOME ESS Service for Europe, Germany
E-Service Supro GmbH, Augustenhöhe 8, 06493 Harzgerode Germany
EMAIL: [email protected] / TEL: [phone]
Hanwha Q CELLS Australia Pty Ltd
Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia
EMAIL: [email protected] / TEL: [phone]
Q.HOME ESS Service for Australia
Factory 6C/148 Chesterville Rd, Moorabbin VIC 3189, Australia
EMAIL: [e-mail] / TEL: [phone]
Copyrights
Copyright and intellectual property rights of all content and diagrams in the manual belong to Hanwha Solutions Corp.
Illegal use, duplication, distribution, or dissemination of the manual for purposes not intended by Hanwha Solutions
Corp. is strictly prohibited and such activity is an infringement of the intellectual property rights of Hanwha Solutions.
© 2023 Hanwha Solutions Corp. All rights reserved.

English
Contents
1 Downloading Manuals 52 Symbols Used 53 Safety 54 Requirements 55 Package Contents 66 Basic Specifications 87 Network System Diagram for H4 107.1 Network System Diagram 108 Network System Diagram for A4 128.1 Network System Diagram 128.2 MEN Link (UK only) 149 Device Installation 159.1 Installation Requirements 159.2 Wall Mount 179.3 Stand for Floor Mount (Option) 1810 Connecting the Cables 2010.1 Connectors Layout 2110.2 Opening the Covers 2210.3 Wiring Cables Inside the Inverter 2310.4 Assembling LAN Connector 2410.5 Closing the Covers 2410.6 Connecting to PV 25

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11 Energy Meter Wiring & Setting 2611.1 EM24, Carlo Gavazzi (Three-Phase) 2611.2 EM24, Carlo Gavazzi (Single-Phase) 2811.3 EM112, Carlo Gavazzi (Single-Phase) 3011.4 DTSU666-CT, CHINT (Three-phase) 3211.5 DDSU666-CT, CHINT (Single-phase) 3411.6 DDSU666-Direct, CHINT (Single-phase) 3611.7 CT Wiring in AC coupled 3812 Connecting the Inverter to Battery Packs 3913 Power On 4114 LED Status 4215 Connecting to the Internet 4316 Commissioning the System 4316.1 Connecting to the system 4316.2 Local Commissioning with the Q.OMMAND GO App 4417 Registering the Product 4717.1 Q.OMMAND Web 4717.2 Q.OMMAND PRO App 4718 Submitting the Commissioning Report 4719 Power O 48Appendix ACommissioning Report 49Appendix BWarranty 50

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1 Downloading Manuals
For more details about how to install the product, visit the website (https://www.qcells.com)
and download the installation manual.
GB DE FR
2 Symbols Used
CAUTION
This symbol indicates a hazardous situation which could result in a light injury, if not
avoided.
Note This indicates valuable tips for installation of the product.
3 Safety
CAUTION
■Q.HOME CORE H4 / A4 are hybrid PCS including an inverter and batteries. The
inverter weighs about 37.5 kg, and battery pack weighs about 61.1 kg. Therefore,
special care is required when handling. At least two people have to carry and take
it out.
■Do not operate with other components not approved by Qcells. (Connecting other
products to Qcells products may result in abnormal operation.)
■All tasks regarding the PV module, inverter, and battery system must be performed
by certified personnel. Wear safety gloves and protective clothing while working.
■In case of short circuit, high-voltage components inside the inverter may influence
the product or other properties. Cover the product or take other precautions to
prevent metal objects from entering inside during installation and wiring.
4 Requirements
■An internet connection is required to use all functions of Q.HOME CORE H4 / A4.
■Installation protocol must be filled out and sent to E-Service. (This is required only in Germany.)

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5 Package Contents
Q.VOLT Package Contents
Quick Guide
Q.VOLT (Inverter): 1 EA Mounting bracket 1 EA Quick guide: 1 EA
PV connector (+): 2 EA PV connector (−): 2 EA
Wall mount bolt & anchor: 6 EA Bracket mount bolt (M6): 2 EA
Note: PV connectors are included only in H4 models.
Q.SAVE Package Contents
Quick Guide
Q.SAVE (Battery): 1 EA Mounting bracket: 1 EA Quick guide: 1 EA
Wall mount bolt & anchor: 6 EA Bracket mount bolt (M6): 2 EA

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Battery Power Cable (0.6 m): 1 EA
BMS (Battery Management System) communication cable (0.6 m): 1 EA
Options
Wi-Fi dongle
Stand for floor mount Wi-Fi / LTE waterproof cover
CT (Current Transformer)
& CT cable (3 m) CT Extension Cable (20 m)
Energy Meter (EM24, EM112) BMS communication extension cable (1 m, multi-linkable)
CT Type Energy Meter
(DTUS666, DDSU666)
Battery Power Cable (1.6 m, 2.6 m)

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6 Basic Specifications
H4 A4
GENERAL PRODUCT INFORMATION
Dimensions Inverter Module /
Battery Module (W × H × D) [mm] 460 × 700 × 221, 238 (From Wall)
Weight Inverter Module / Battery Module [kg] 37.5 / 61.1 33.9 / 61.1
Operating Temperature Range [°C] Q.VOLT: −20 to 60 (de-rating Start temp. 45),
Q.SAVE: −10 to 45
Relative Humidity [%] 4 to 100 (Condensing)
Protection Degree / Class IP65
Mounting Wall-Mounted or Floor-Mounted Options
Max. Operation Altitude [m] 2,000
Cooling Method Natural air cooling
Product Warranty / Performance Warranty 15 / 15 years
Noise Emissions ≤ 40 dB (A) @ 1 m
Over Voltage Category (Internal) OVC II (DC) / OVC III (AC)
Communications LAN, RS485, CAN, Wi-Fi (optional), LTE (optional)
Remote Monitoring Web, Mobile & App
Software Update Online update
Energy Management System Integrated
Country of Manufacturer Republic of Korea
PV DATA DC
Max. Input power (Max. Input per MPPT) [kWp] 8.0 (4.0 per MPPT)
N/A
Max. Input Voltage [VDC] 600
Start Input Voltage / MPP Voltage Range [V] 120 / 90 to 550
Number of Independent MPPTs 2
Number of DC Input Pairs per MPPT 1
Max. Input Current per MPPT /
Max. Short Circuit Current per MPPT [A] 15 / 20
DC Connection Type MC4
* If PV open circuit voltage is between 550 V and 600 V, PV over voltage error will occur.
GRID DATA AC
Max. Apparent Power /
Rated Output Power [kVA / kW] 5 (4.6 for DE, 3.68 for G98) / 5 (4.6 for DE, 3.68 for G98)
Nominal Voltage / Range [V] 230 / 184 to 264 (230 / 184 to 262 for G98)
Nominal Grid Frequency / Range [Hz] 50, 60 / −5 Hz to +5 Hz
Feed-in Phase / Connection Phase Single / Single
Nominal Current / Max. Current /
Max. Over-Current Protection [A] 21.7 / 25 / 30 (20 / 25 / 30 for DE, 16 / 20 / 30 for G98)
Power Factor Range 0.95 lagging to 0.95 leading
Total Harmonic Distortion [%] ≤ 5

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H4 A4
BACKUP POWER OUTPUT ALTERNATING CURRENT
Connection Phase Single
Rated Apparent Power /
Rated Power (only Battery) [kVA / kW]
3.3 to 4.5 / 3.3 to 4.5 @ 1 Battery Pack
(3.3 to 3.68 / 3.3 to 3.68 @ 1 Battery Pack for G98)
5 (4.6 for DE, 3.68 for G98) / 5 (4.6 for DE, 3.68 for G98)
@ 2, 3 Battery Pack
Rated Apparent Power /
Rated Power (with PV) [kVA / kW] 5 (4.6 for DE, 3.68 for G98) / 5 (4.6 for DE, 3.68 for G98) (max)
Rated Voltage [V] 230
Rated Frequency [Hz] 50, 60
Switch Over Time to Backup Power less than 0.1 seconds
Overload support 30 sec for 3.68 - 4.05 kVA, 20 sec for 4.05 - 4.41 kVA,
10 sec for 4.41 - 4.78 kVA @ 2, 3 Battery Pack and O-grid
* The backup power output of load terminal is not suitable to supply inductive or capacitive load that causes high
inrush current.
EFFICIENCY
MPPT Eciency [%] 99.9
N/AMax. Eciency (PV to Grid) [%] 97
Max. Eciency (PV to Battery) [%] 97.8
Max. Eciency (Battery to Grid) [%] 96.3
BATTERY UNIT DC
Battery Technology Lithium-ion NCA (Samsung SDI)
Battery Energy [kWh] 6.8 / 13.7 / 20.5 (6.86 kWh / pack)
Battery Usable Energy [kWh] 6.5 / 13.0 / 19.5 (6.51 kWh / pack)
Max. Charge Power /
Max. Discharge Power [kW]
3.8 / 4.5 (3.8 / 4.5 for DE, 3.8 / 3.68 for G98) @ 1 Battery Pack
5.0 / 5.0 (5.0 / 4.6 for DE, 5.0 / 3.68 for G98) @ 2, 3 Battery Pack
Converter Technology Non-isolated
Rated Battery Voltage /
Battery Voltage Range [VDC] 202.8 / 168.0 to 228.2
Maximum Charge / Discharge Current [A] 16.9 / 20 (for each Q.SAVE unit)
Depth of Discharge (DoD) [%] 95
CERTIFICATES AND APPROVALS
Inverter Model Name Q.VOLT H4.6S Q.VOLT A4.6S
Battery Model Name Q.SAVE B6.8S
Certificates and Approvals
VDE-AR-N 4105:2018, CE, IEC 62109-1, IEC 62109-2,
IEC 62040-1, IEC 62619, IEC 62477-1, EN50549-1, EN 61000-6-2,
EN 61000-6-3, IEC 60068-2-52, IEC 60730-1 ANNEX.H,
G98, G99, G100, VDE V 0126-1-1/08.13, XP C15-712-3:2019,
VFR 2019, SEI REF 04 Version 7

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7 Network System Diagram for H4
7.1 Network System Diagram
TN-S Network System (Single-Phase)
PE
Circuit
Breaker
Critical Load
L
PE
N
Earth Bar
N
L
LN
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
Circuit
Breaker
PE
PV#1
PV#2
LAN
DRM
RS-485
GRID
LOAD
PV1 Array PV2 Array
+ - + -
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE
BAT
IN BAT
IN
BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN) USB
Wi-Fi Dongle
Q.VOLT
Main Load
L
PE
N
TT Network System (Single-Phase)
PE
PV#1
PV#2
LAN
DRM
RS-485
GRID
LOAD
PV1 Array PV2 Array
+ - + -
Circuit
Breaker
Critical Load
L
PE
N
Circuit
Breaker
Circuit
Breaker
PE
Earth Bar
N
L
LN
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Energy
Meter
(RS-485)
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE USB
Wi-Fi Dongle
Q.VOLT
BAT
IN
BAT
OUT
BMS
OUT
(CAN)
BMS
IN
(CAN)
BAT
IN
BAT
OUT
BMS
OUT
(CAN)
BMS
IN
(CAN)
BAT
IN
BMS
IN
(CAN)
Main Load
L
PE
N

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TN-S Network System (Three-Phase)
PE
Circuit
Breaker
Circuit
Breaker
Main Load
Main Load
Critical Load
L
PE
N
PE
N
L
PE
N
L3
L2
L1
Earth Bar
L1 L2 L3 N
L1 L2 L3 N
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
PEPE
PV#1
PV#2
LANUSB
DRM
RS-485
GRID
LOAD
Q.SAVE #2 Q.SAVE #1
PV1 Array PV2 Array
+ - + -
PE
GRID
E
Wi-Fi Dongle
Q.VOLT
BAT
IN
BMS
IN
(CAN)
BAT
IN BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
TT Network System (Three-Phase)
Circuit
Breaker
PE
PV#1
PV#2
LAN
DRM
RS-485
GRID
LOAD
PV1 Array PV2 Array
+ - + -
PE
Circuit
Breaker
Circuit
Breaker
Main Load
Main Load
Critical Load
L
PE
N
PE
N
L
PE
N
L3
L2
L1
Earth Bar
L1 L2 L3 N
L1 L2 L3 N
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE USB
Wi-Fi Dongle
Q.VOLT
BAT
IN BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
BAT
IN
BMS
IN
(CAN)

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8 Network System Diagram for A4
8.1 Network System Diagram
TN-S Network System (Single-Phase)
Main Load
L
PE
N
PE
Circuit
Breaker
Critical Load
L
PE
N
Earth Bar
N
L
LN
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
Circuit
Breaker
PE
LAN
DRM Ext current
RS-485
GRID
LOAD
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE
BAT
IN BAT
IN
BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN) USB
Wi-Fi Dongle
Q.VOLT
PV Inverter
CT
TT Network System (Single-Phase)
Main Load
L
PE
N
PE
LAN
DRM
RS-485
GRID
LOAD
Circuit
Breaker
Critical Load
L
PE
N
Circuit
Breaker
Circuit
Breaker
PE
Earth Bar
N
L
LN
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Energy
Meter
(RS-485)
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE USB
Wi-Fi Dongle
Q.VOLT
BAT
IN
BAT
OUT
BMS
OUT
(CAN)
BMS
IN
(CAN)
BAT
IN
BAT
OUT
BMS
OUT
(CAN)
BMS
IN
(CAN)
BAT
IN
BMS
IN
(CAN)
Ext current
CT
PV Inverter

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TN-S Network System (Three-Phase)
PE
Circuit
Breaker
Circuit
Breaker
Main Load
Main Load
Critical Load
L
PE
N
PE
N
L
PE
N
L3
L2
L1
Earth Bar
L1 L2 L3 N
L1 L2 L3 N
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
PEPE LANUSB
DRM
RS-485
GRID
LOAD
Q.SAVE #2 Q.SAVE #1
PE
GRID
E
Wi-Fi Dongle
Q.VOLT
BAT
IN
BMS
IN
(CAN)
BAT
IN BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
Ext current
PV Inverter
CT
TT Network System (Three-Phase)
Circuit
Breaker
PE
LAN
DRM
RS-485
GRID
LOAD PE
Circuit
Breaker
Circuit
Breaker
Main Load
Main Load
Critical Load
L
PE
N
PE
N
L
PE
N
L3
L2
L1
Earth Bar
L1 L2 L3 N
L1 L2 L3 N
kWh
(Utility Meter)
kWh
(ESS Meter)
Circuit
Breaker
Circuit
Breaker
Energy
Meter
(RS-485)
GRID
E
Q.SAVE #2 Q.SAVE #1
PE PE USB
Wi-Fi Dongle
Q.VOLT
BAT
IN BAT
IN
BAT
OUT BAT
OUT
BMS
OUT
(CAN)
BMS
OUT
(CAN)
BMS
IN
(CAN)
BMS
IN
(CAN)
BAT
IN
BMS
IN
(CAN)
PV Inverter
CT
Ext current

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8.2 MEN Link (UK only)
SW1
SW2
SW3
SW4
SW5
SW6
1SW1 is PV input DC Switch. SW2 is battery breaker. SW3 is grid breaker, SW5
is main load breaker. SW6 is total grid breaker. SW4 is sub_load breaker.
2MEN Link : The INVERTER maintains connection for the internal relay(RL603,
RL601) on neutral wire when entering the off-gird mode.

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9 Device Installation
9.1 Installation Requirements
CAUTION
■Although it supports the waterproof performance equivalent to the IP65 rating,
install in a place not directly exposed to direct sunlight, rain, and snow.
■If the product is installed in direct sunlight, abnormal operation may occur due
to high internal temperature of the product, and if the product is damaged or
malfunctions due to this, the product may be excluded from the warranty.
Installation Environment
■For convenient maintenance, install the inverter at eye level.
■Secure the space for maintenance before installation.
■Although it supports the waterproof performance equivalent to the IP65 rating, install in a place not
directly exposed to direct sunlight, rain, and snow.
■While it can be installed by slanting it backward up to 5 degrees or lower, do not install it tilted on the
side. The wiring area should point downward.
5˚

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Installation Space
For ecient heat mission, a sucient distance should be secured from the surrounding objects and sucient
space for cable connection is required.
300mm
300mm
300mm
300mm
600mm
Mounting Hole Dimensions
410 mm
320 mm
C
472 mm
Ø9
Ø9 9×15

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9.2 Wall Mount
1Check the location of a hole of the bracket and drill a hole on the wall.
■Mounting hole: Ø9
2Insert an anchor into the hole and fix the bracket with a bolt.
■Use the wall mount bolts included in the Q.VOLT package.
■At least 4 bolts are required to secure the bracket.
Wall mount bolt Ø8
Washer ring
Wall mount
bracket hole Ø9
Perforation hole Ø10
Anchor Ø10
3Place the product on the bracket.
4Secure the bottom of the product to the bracket using the M6 bolts.

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9.3 Stand for Floor Mount (Option)
1Assemble the stand legs.
■Bolt: M8 × 16 (included in the package)
2Fix the bracket to the stand legs.
■Bolt: M8 × 45
■Use the wall mount bolts included in the Q.VOLT package.
3Fix the stand on the floor.
■Mounting hole: Ø17.5 mm
■Nut: M12 to M16 (not included in the package)

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4Place the product on the bracket, secure the product to the bracket using the M6 bolt.
■See steps 3 and 4 in the "9.2 Wall Mount".

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10 Connecting the Cables
CAUTION
■Before connecting electrical cables, make sure the AC circuit breaker, PV switch, and DC
switch are OFF.
AC Circuit Breaker: OFF
(in the junction box)
PV Switch: OFF
(in the inverter)
DC Switch: OFF
(in the battery pack)
■Batteries can be replaced only by qualified personnel. If the battery needs to be
replaced, you must use a battery that meets the manufacturer’s specifications.
■Make sure to match the polarity of the cables properly when installing. Otherwise, it may
cause electric shock or the product may permanently be damaged. The damage from
this is not covered by the warranty.
■Before batteries are connected, all other connections should be done and the battery
interrupter must be o.
■Q.HOME CORE H4 is currently not available for multi-inverter configurations installed per
site. That includes but not limited to Qcells products and other manufacturer's products.
This may change in the future. Please seek your local Qcells region oce for further
details.