QEES MyKey Setup guide

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QEES A/S - Naverland 2,14 sal. - 2600 Glostrup - Denmark - ([phone] -www.qees.eu
QEES MyKey Online Manual

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QEES A/S - Naverland 2,14 sal. - 2600 Glostrup - Denmark - ([phone] -www.qees.eu
Introduction……………………………………………………………………………2
Product Feature List…………………………………………………………………...2
Battery Specification…………………………………………………………………2
Temperature Limits……………………………………………………………………2
Charging……………………………………………………………………………….2
Understanding the Menu...…………………………………………………………….3
How to make a selection…...………………………………………………………..3
Menu selection point……………….………………………………………………..3
Action selection point……………………………………………………………….3
LED Color Guide……………….…………………………………………………...4
Blue Menu……………………………………………………………………………..4
Green Menu…………………………………………………………………………...4
Purple Menu…………………………………………………………………………..5
Configuration…………………………………………………………………………5
Inclusion of MyKey to existing Z-Wave networks…………………………………..5
Exclusion of MyKey from a Z-Wave network………………………………………6
Inclusion in Z-Wave network…………………………………………………………6
Association of new products to controller groups…………………………………….6
Associating existing products to your MyKey………………………………………..6
Exclusion of a device from network……….………………………………………….7
Creating one way link between products……………………………………………..7
Deleting a link between MyKey and a device………………………………………...7
Controlling devices……………………………………………………………………8
Activating Scenes……………………………………………………………………...8
Controller Shift/Replication.…………………………………………………………..8
Resetting MyKey...……………………………………………………………………9
Bridge Mode…………………………………………………………………………..9
Software Update………………………………………………………………………9
Interoperability and Certification…………………………………………………….10
Supported Z-Wave Command Classes………………………………………………10
Controlled Z-Wave Command Classes………………………………………………10
Basic Command Class Implementation……………………………………………...10
Controller Replication Command Class Implementation……………………………10
Scene Command Classes Implementation...…………………………………………10
Troubleshooting……………………………………………………………………...11
Specifications………………………………………………………………………...12
Technical Assistance…………………………………………………………………12
Limited Warranty…………………………………………………………………….12
Equivalence with Z-Wave Terms….………………………………………...............12

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QEES A/S - Naverland 2,14 sal. - 2600 Glostrup - Denmark - ([phone] -www.qees.eu
Introduction
Congratulations on your new QEES RETO MyKey.
With this small compact remote in your hand, you can manage all QEES products and
other Z-Wave devices.
All QEES products are certified according to the Z-Wave® standard. This ensures
wireless interoperability with other Z-Wave certified products from other
manufactures.
QEES MyKey provides an elegant, efficient and energy-saving way of controlling
your existing lighting or utility items.
QEES MyKey can control all electrical products connected to a QEES Switch or
Dimmer and thus help you increase the focus on your power consumption in the
desired places in the house.
Product Feature List
Highly aesthetic elegant design
Easy to use
Multi-Color LED
Upgradeable Software via USB
Rechargeable battery (included) with standard USB Charger (not included)
Strap/Key ring feature
4 different Association Groups - each mapped on a button (eg. button 1 –group 1,
button 2- group 2, etc) and each supporting up to 148 associations
Battery Specification
Li-ion Battery, 3.7V, 160 mA (up to 1 month for normal use), rechargeable
Temperature Limits
Operating Temperature: -20 Celsius to +50 Celsius
Charging
QEES MyKey is rechargeable and must be recharged at least 3 hours before use. The
battery can be charged by connecting the device to a PC or a USB charger (not
included).
The device will light orange when charging and solid green once the battery is fully
charged.
When the internal battery is running low on power, QEES MyKey will flash yellow 3
times every time you operate the device. That is when you will know that now is time
to recharge your MyKey.
Understanding the Menu System
QEES devices use a menu system to make operating their functions easy and intuitive.
Color-coded menus provide a clear indication of the functions they make available,

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allowing you to operate your device with simplicity, instead of forcing you to
memorize convoluted combinations of button-press patterns.
There are four main points you need to focus on:
1. How to make the selection;
2. The Menu Selection Point;
3. The Action Selection Point;
4. LED Color Guide.
1. How to make a selection
Menu Selection –once you have decided on a menu click on MyKey button 2 and
hold the button in order to select it. While you keep the button pressed the LED will
switch off and will flash the menu color and show the first action color (usually cyan).
Action Selection - you need to press and hold MyKey button 2 once you reached the
option you decided upon (remember you need to be inside a menu for this to happen).
As you hold the button pressed the LED will turn off and the device will start
performing the selected action, along with the relevant feedback for it.
2. Menu Selection Point
To get to the menu selection point you need to hold pressed any two buttons on your
QEES MyKey. You know that you have reached the menu selection point if you see
white LED feedback. Here you can cycle through all the menu options by clicking on
button 3 for “cycle up” and button 4 for “cycle down” (note: each click will show a
different color representing a different menu):
1. Purple –Scene Management;
2. Green –Controller Options;
3. Blue –Network Options;
4. Red –Menu Exit –this option takes you out of the menu selection point.
3. Action Selection Point
You have decided on a certain menu and selected it as described above. Once you have
selected the menu you enter the Action Selection Point. You can now zap through
different actions by clicking MyKeys buttons 3 or 4 (cycle up or down between
actions). To select a certain action press and hold MyKey button 2 until the LED turns
of then release. Each action option has a specific LED feedback as described below:
Example: Blue Menu
1. Get controller type –blue flash followed by cyan color
2. Start Z-Wave learn mode –blue flash followed by yellow color
3. Restore default settings –blue flash followed by purple color

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4. Controller shift –blue flash followed by green color
5. Menu Exit –blue flash and red color
4. LED Color Guide
The menu system we use for MyKey involves LED color action response. In order to
make it easy here is a correlation between the action and the LED color displayed:
Green –represents success (displayed after an action has ended with the proper result)
Red –represents error (displayed after an action has ended without the proper result)
Purple –represents “sending data” (displayed while the device is sending data to
another device in the Z-Wave network)
Cyan –represents “receiving data” (displayed when the device receives data)
Blue –represents waiting process (displayed when the device is waiting for data)
Orange –represent “timeout” (displayed when the device doesn’t get the input in a
certain amount of time for an action)
Blue Menu (Network Options)
In this menu you can perform actions related to the network state of the MyKey. When
you want to include/exclude the MyKey to/from your network you go to this menu and
select the action that you need.
To activate the Blue Menu go to Menu Selection Point and click your way to the blue
option. Once you have reached the blue option press button 2 to access the Blue Menu.
At this point you have reached the Action Selection Point and the LED feedback you
get is blue along with another color (the action color –usually cyan for the first action
from a specific menu).
The actions (that you can cycle through by using buttons 3 and 4 for up and down) and
LED feedback associations in the Blue Menu are:
1. Cyan –Get controller type;
2. Yellow –Start Z-Wave learn mode;
3. Purple –Restore default settings;
4. Green –Controller shift;
5. Red –go back to Menu Selection Point.
Green Menu (Controller Options)
In this menu you can build a network around your QEES MyKey by adding/removing
products to/from its network.
To reach the Green Menu you have to reach the Menu Selection Point and click your
way to the orange option. Once you reach this option you access it by pressing MyKey
button 2.
The actions (that you can cycle through by using buttons 3 and 4 for up and down) and
LED feedback associations in the Orange Menu are:
1. Cyan –Include node to network;
2. Yellow –Exclude node from network;

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3. Purple –Signed association;
4. Green –Send Network Information Frame;
5. Red –go back to Menu Selection Point.
Purple Menu (Scene Management)
In this menu you can create scenes on your MyKey. A scene is a group of devices at a
certain state associated to the same button from your MyKey. At this point each time
you select this scene the devices will turn to the state they were when the scene was
stored.
In order to reach Purple Menu get to Menu Selection Point and click your way to the
purple option. Once you reach this option you access it by pressing MyKey button 2.
The actions (that you can cycle through by using buttons 3 and 4 for up and down) and
LED feedback associations in the Purple Menu are:
1. Cyan –store scene;
2. Red –go back to Menu Selection Point.
Configuration
Once you bought the QEES MyKey you can start building your wireless network
around it.
Inclusion of MyKey to existing Z-Wave networks
If you just bought MyKey, but you already have a Z-Wave wireless network built
around another controller, then you will want to include the device to the existing
network.
The steps that must be followed in order to do this are:
1. Go to the Menu Selection Point;
2. Select the Blue Menu and choose the yellow option in order to put your
MyKey in Z-Wave learn mode;
3. Then switch your primary controller to “inclusion mode” to add your new
MyKey to the network. Please consult the relevant controller’s manual on how
to reach “inclusion mode”;
4. Your MyKey lights green for 2 seconds and is subsequently added to your
existing Z-Wave network.
Your MyKey has been added to the network and can now be used to control other
devices wirelessly in your Z-Wave network.
Exclusion of MyKey from a Z-Wave network
At some moment you might want to exclude your MyKey from the network. In order
to do this follow the steps:
1. Go to the Menu Selection Point;
2. Select the Blue Menu and choose the yellow option in order to put your
MyKey in Z-Wave learn mode;

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3. Then switch your primary controller to “exclusion mode” to remove your
MyKey from network. Please consult the relevant controller’s manual on how
to reach “exclusion mode”;
4. Your MyKey lights green for 2 seconds and is subsequently removed from
your existing Z-Wave network.
Inclusion in Z-Wave network &
Association of new products to controller groups
In order to remotely control any device you need to include it into your wireless Z-
Wave network and associate it to one of the MyKey groups. Please take note that each
group is mapped to a button (e.g. group 1 is mapped to button 1, group 2 is mapped to
button 2, etc.)
1. Press 3 times quickly on the button that you want to use for controlling your
device (the LED lights blue)
2. Then press 3 times quickly on the QEES device you want to control –QEES
device lights purple and it will begin linking.
3. After successful linking between the MyKey and the device, both LEDs will
glow green for 2 seconds.
4. To assign more than one device to one button just make sure that you follow
the same steps as above.
5. After the linking is finished the device(s) can be controlled wirelessly from
your MyKey button. A single press will turn your product on or off. Keep the
button pressed down to adjust the light intensity (only for Z-Wave dimmers).
6. By repeating steps 1-3 you can add multiple devices to other buttons on your
MyKey.
For non-QEES devices the MyKey behavior is the same. You need to put your non-
QEES device in learn mode and for this please refer to their manual for the procedure
“Activating Z-Wave Learn Mode”.
Note: If MyKey is acting as a secondary controller in the Z-Wave network then it can
not include other Z-Wave devices. In this case triple pressing one of the buttons will
only perform the association process described below.
Association of existing products to your MyKey groups
Here we have the same 3 steps that we used for association of new devices to group:
1. Press 3 times quickly on the button you want to use to control the device;
2. Then press 3 times quickly on the device which is already added to the
network-the device lights purple and it begins linking;
3. After successful linking between MyKey and the device, both LEDs will glow
green for 2 seconds;
4. The device can now be controlled wirelessly from your MyKey;
5. For non-QEES products please refer to their manual at the section “Network
Inclusion” in order to complete the inclusion process.

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Another way to associate a device to a group is by using ASSOCIATION_SET
command, from the Association Command Class, sent over Z-Wave from another
device.
Exclusion of a device from the network
With the help of QEES MyKey you can also remove a device from your Z-Wave
network by following the steps:
1. Go to the MyKey Green Menu and select the yellow action –exclude node
from network action;
2. Select the yellow action from the Blue Menu on the QEES slave device that
you want to remove;
3. The QEES device and MyKey will both glow green for 2 seconds;
4. The device has now been removed from the network and can be added to
another Z-Wave network;
5. For non-QEES products please refer to their manuals for how to start “Z-Wave
learn mode”.
Creating one-way link between products
QEES MyKey also provides you with another option to link two different Z-Wave
products between them directly.
In order to do that you have to follow the next steps:
1. Go to the green menu on your MyKey and select the purple option;
2. Press 3 times quickly on the QEES device to be linked as a slave unit (the
MyKey LED lights green) –the device will send a Node Information Frame;
3. Then press 3 times quickly on the QEES device to be linked as the controlling
device (the MyKey LED flashes green) –the device will send a Node
Information Frame;
4. Your one-way link has been created. Now press the configured QEES control
device and make sure that the other QEES device is turned on;
5. For non-QEES products please refer to their manual in order find out how to
send a Node Information Frame.
Deleting an association between MyKey and a device
You can always delete the association between MyKey and the device from a specific
group on your MyKey by repeating steps 1 to 3 under “Associating existing products
to your MyKey”. Basically the same steps have to be done in order to delete the
association.
Controlling Devices
After association of a device to a group and implicitly to a button you can start
controlling the device with the help of MyKey.
The controlling action can be described as follows:
-a single click on a button toggles all the devices in the group corresponding to
that button by sending a BASIC_SET command ;

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-holding a button dims up or down all devices in the group that are identified as
capable of dimming (supports the Multi Level Switch Command Class) –
releasing the button stops the dimming process;
Note: Even if a device in a group is capable of dimming, holding a button will not dim
it up or down if the association to this device was created with the Z-Wave
Association Command Class, because this Command Class does not offer information
about the type of the associated device; MyKey will be capable of dimming up and
down only devices that were associated manually.
Activating Scenes
MyKey provides to the end user the option to use the “scene” concept. This means that
you can assign to a button a certain state of a group of devices. At this point toggling
on the scene will take the devices to that specific state.
In order to activate a “scene” you need to double press any button of MyKey.
You can have up to four scenes each of them associated to one of the buttons from the
MyKey.
Example: if you want to activate the scene stored on button 1 you need to double
press it.
Controller Shift/Replication
If your MyKey is acting as a primary controller inside your Z-Wave network it can
transfer its primary role to a secondary controller from the same network. After the
transfer takes place MyKey will become a secondary controller and will lose its
capability of including other nodes in the network. In order to initiate the controller
shift procedure you need to follow the steps below:
1. on the MyKey go to the Blue Menu and select the Green option;
2. on the secondary controller initiate the Z-Wave Learn Mode (refer to the
product manual if not a QEES device);
3. MyKey will flash its LED blue during the procedure and green at the end in
case of success;
4. During the controller shift procedure MyKey will attempt to replicate its
application data (groups) to the other controller using the Controller
Replication Command Class.
Note: During the controller replication procedure MyKey will try to transfer
only its group information, not the scene information. Transferring the scene
information will be available in a future software release.
If your MyKey is acting as a secondary controller inside your Z-Wave network it can
accept the primary controller role from the device currently holding it. In order for this
to happen you need to follow the steps below:
1. on the primary controller start the controller shift procedure according to
the product’s documentation;
2. put your MyKey in Z-Wave Learn Mode by going in the Blue Menu and
selecting the Yellow option;
3. MyKey will start to flash blue during the procedure and green at the end in
case of success;

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4. During the controller shift procedure MyKey will attempt to replicate any
application data (groups) transferred by the primary controller using the
Controller Replication Command Class.
Note: During the controller replication procedure MyKey will accept only
group information from the primary controller. It will ignore the scene
information transferred by the primary controller. Accepting also scene
information will be available in a future software release.
Resetting MyKey
You can reset default settings on your QEES MyKey by going in the Blue Menu and
selecting the purple option. This procedure will delete all associations and scenes
made on MyKey.
Another type of reset is the Hardware Reset and it can be done by keeping pressed
down for approximately 40 seconds button 4 of your MyKey. This procedure will reset
the device if it behaves erratically or does not respond to actions keeping the
associations and scenarios made on MyKey.
Bridge Mode
When plugged into the USB port MyKey goes into the Bridge Mode State. In this state
the device will expose a serial port interface to the PC and can be used with a PC
software application called QEES PC Controller.
You can exit Bridge Mode and return to Controller Mode by pressing any button. The
device will automatically go back to the Bridge Mode after 60 seconds of inactivity.
Software Update
As all other QEES devices QEES MyKey can be upgraded with new features when a
new firmware is released. In order to do this you must follow the next sequence of
steps:
1. Connect your MyKey to the computer through a USB port. Depending on the
operating system you will either be asked to install a driver for this device
automatically or you will need to do it manually;
2. Install QEES PC Controller software freely provided by QEES (you can find
the installer and the installation instructions on www.QEES.eu);
3. Put your MyKey in USB Update mode by pressing down any two buttons
while the device is making one of the charging-related feedbacks (charging or
charged). The LED will light solid green once in USB Update mode;
4. Refer to the QEES PC Controller documentation on how to upload the new
firmware image on MyKey.
Interoperability and Certification
All QEES Z-Wave devices are Z-Wave Certified. This guarantees that QEES Z-Wave
devices will be interoperable in a network with other third party Z-Wave Certified
devices. Every mains powered device can be used as a repeater inside a Z-Wave
network.
Supported CCs:
Basic Command Class

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Association Command Class Version 2
Version Command Class
Controller Replication Command Class Version 1
Wake Up Command Class Version 2
Scene Controller Configuration Command Class Version 1
Controlled CCs:
Basic Command Class
Multi Level Switch Command Class Version 2
Association Command Class Version 2
Controller Replication Command Class Version 1
Scene Activation Command Class Version 1
Scene Actuator Configuration Command Class Version 1
Basic Command Class Implementation
Using the Basic Command Class with MyKey has no effect on the way the device
operates. However, after receiving a Basic Set Command, MyKey will store the
specified value and will report it back when being queried with the Basic Get
Command.
Controller Replication Command Class Implementation
The controller replication is performed only during the Controller Shift procedure.
MyKey will support both transferring its application data to another controller and
accepting application data from another controller. Note that in the current software
release only group information is replicated. Replication of scene data will be
available in a future software release.
Scene Command Classes Implementation
The controller works with both scenes and groups.
QEES Switches and Dimmers can perform various scenarios (scenes) that were
configured on them. In Z-Wave terminology, this makes them a type of Scene
Actuator, and the scenes are configured using the Scene Actuator Configuration
Command Class. The MyKey can send them a command to activate a scene using the
Scene Activation Command Class. Some of the parameters (dimming duration and
dimming level) that were set on a scene actuator can be overridden by it, and the
overriding parameters can be set using the Scene Controller Configuration Command
Class.
A scene is a group made up by multiple devices, at a certain state, controlled from a
single button. A scene is identified by a unique number called Scene ID. When asking
the devices in the network to store the current state as a scene, the devices store it with
the numeric ID of the button to which they are associated on the MyKey: e.g. if you
send a "Store Scene" command to the devices in group 2, they will remember those
settings in the scene with a Scene ID equal to 2. This is done with the help of Actuator
Configuration Command Class.
The scene state is to be set by the user previously by taking all the devices in the group
to the final level intended for the scene. This state is stored and the scene can be

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activated later by using double click on a button. The action will be noticeable only if
the scene device state differs from the state the device is currently in.
The Scene Controller Configuration Set Commands can be used from the PC
controller to configure the dimming duration that will be used by MyKey when
sending a Scene Activation Set Command.
Note: A slave device can be part of multiple scenes and at different state.
It is possible to use the MyKey for activating scenes set up using another
controller, by setting the scene ID for a particular group through the Scene
Controller Configuration command class. However, note that when sending a
store scene command, the ID under which the new scene is stored is again going
to be equal to the ID of the group.
Troubleshooting
Problem
Possible Cause
Solution
MyKey won’t add a
device, reports an error or
timeout
MyKey may be out of
range of the nearest Z-
Wave equipment that can
act as a repeater
Try moving closer to a Z-
Wave device and enable
network wide inclusion on
the device that you want to
add in the network
The Z-Wave device has to
be in inclusion mode in
order to be added
Try using the steps you
find in the manual at
chapter: Adding devices to
network.
MyKey may not have
inclusion privileges
Make sure the device is
primary controller (see the
manual for steps required).
The device you are trying
to add is functioning on
another frequency
Please make sure that both
the MyKey and the device
you want to add in a
network function on the
same frequency (eg. EU –
868 MHz, US 908 MHz)
MyKey is not responding
The MyKey battery could
be empty
Proceed with recharging
steps
The MyKey could be
glitched
Proceed with hardware
reset procedure
Devices previously
associated provide no
feedback when pressing
the controlling button
Light bulb is burned out
Try changing the light bulb
with a new one.
Load not properly installed
Try checking if the wiring
was made according to
manual instructions.
MyKey may be out of
range of the nearest Z-
Wave equipment that can
act as a repeater
Try moving closer to a Z-
Wave device.
MyKey could be in bridge
mode
Press a button to exit
bridge mode and resume

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normal use
Pressing a button on
MyKey returns error LED
feedback
No devices associated to
the pressed button
Try adding a new device
using the steps from the
manual
MyKey could have been
reseted to factory default
Try adding a new device
using the steps from the
manual
Specifications
Supply voltage: Li-ion battery, 3.7V 160mA
Battery power: Up to 1 month for normal use
Transmission frequency: EU:868.42 MHz, / US: 908.42 MHz
Protection rating: IP 20 –Only for indoor use
Charging time: Approximately 3 hours
Technical Assistance
For questions concerning the installation or operation of this product, please call
QEES Support Center.
EUROPE, USA, CANADA (24hrs/7days)
([phone]
Limited Warranty
QEES products come with one (1) year warranty starting with the date of purchase.
During this period the all QEES products are free from manufacturing defects and
comply with the specifications in the manual. The devices not complying with the
above facts will be repaired, replaced or refunded by QEES only if the products have
not been subject to faulty use, improper installation or abuse.
Defective products during warranty period have to be shipped along with dated proof
of purchase to:
QEES A/S
Kultorvet 9, kl.
1175 Kobenhavn, Denmark
QEES is in no case liable for: (1) the improper, inappropriate or negligent use of the
products by the Buyer or any third party; (2) the failure by the Buyer or any third party
to comply with QEES’ instructions (whether oral or in writing) for the storage,
location, installation, maintenance, use or operations of the products, or in the absence
of instructions, according to the most common practice in the relevant field; (3) the use
of products on unsuitable equipment or for a use not expressly authorised by QEES;
(4) the failure by the Buyer or any third party to implement QEES’ recommendations
regarding the products; (5) any repair, adjustment, alteration or modification of
products by the Buyer or any third party.
Equivalence with Z-Wave Terms

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QEES Terminology
Z-Wave Terminology
Add device to network
Inclusion Process
Remove device from network
Exclusion Process
Controller Shift
Controller Change and Controller
Replication