QNAP VioStor-2008 User manual

VioStor-2008/ 2012
Network Video Recorder
User Manual
Version: 1.0.0
©Copyright 2009. QNAP Systems, Inc. All Rights Reserved

FOREWORD
Thank you for choosing QNAP products! This user manual provides detailed
instructions of using the product. Please read carefully and start to enjoy the
powerful functions of the product!
NOTE
zAll features, functionality, and other product specifications are subject to
change without prior notice or obligation.
zAll brands and products names referred to are trademarks of their respective
holders.
LIMITED WARRANTY
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for
the product from direct, indirect, special, incidental, or consequential software, or
its documentation. QNAP makes no warranty or representation, expressed, implied,
or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its quality,
performance, merchantability, or fitness for any particular purpose. QNAP reserves
the right to revise or update its products, software, or documentation without
obligation to notify any individual or entity.
CAUTION
1. Back up your system periodically to avoid any potential data loss. QNAP
disclaims any responsibility of all sorts of data loss or recovery.
2. Should you return any components of the product package for refund or
maintenance, make sure they are carefully packed for shipping. Any form
of damages due to improper packaging will not be compensated.
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Important Notice
zReading instruction
Please read the safety warnings and user manual carefully before using this
product.
zPower supply
This product can only be used with the power supply provided by the
manufacturer.
zService
Please contact qualified technicians for any technical enquires. Do not repair
this product by yourself to avoid any voltage danger and other risks caused by
opening this product cover.
zWarning
To avoid fire or electric shock, do not use this product in rain or humid
environment. Do not place any objects on this product.
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Table of Contents
Table of Contents .....................................................................................4
Safety Warning ........................................................................................7
Chapter 1.Introduction.........................................................................8
1.1Overview ...................................................................................8
1.2Features ....................................................................................8
1.3System Architecture ..................................................................11
1.4Package Contents......................................................................13
1.5Hardware Illustration .................................................................14
Chapter 2.Install VioStor....................................................................15
2.1Install Hardware .......................................................................17
2.2System Configuration.................................................................19
Chapter 3.Start to Use VioStor ...........................................................24
3.1Connect to VioStor ....................................................................24
3.2Monitoring Page ........................................................................26
3.2.1Live Video Window.............................................................29
3.2.2Display Mode.....................................................................31
3.2.3PTZ Camera Control Panel...................................................31
3.2.4Multi-server monitoring ......................................................32
Chapter 4.Playback Video Files...........................................................33
4.1Use Web Playback Interface........................................................33
4.2Access Recordings via Network File Service...................................38
4.2.1Windows Network Neighborhood (SMB/CIFS).........................39
4.2.2Web File Manager (HTTP)....................................................39
4.2.3FTP Server (FTP) ...............................................................40
Chapter 5.System Administration.......................................................41
5.1Quick Configuration ...................................................................43
5.2System Settings........................................................................47
5.2.1Server Name.....................................................................47
5.2.2Date & Time......................................................................47
5.2.3View System Settings.........................................................49
5.3Network Settings.......................................................................50
5.3.1TCP/IP Configuration ..........................................................50
5.3.2DDNS (Dynamic Domain Name) Service................................55
5.3.3File Services......................................................................56
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5.3.4Host Access Control............................................................57
5.3.5Protocol Management.........................................................58
5.3.6View Network Settings........................................................59
5.4Device Configuration..................................................................60
5.4.1SATA Disk.........................................................................60
5.4.2RAID Management Tool.......................................................62
5.4.3USB Disk ..........................................................................63
5.4.4UPS .................................................................................64
5.5User Management .....................................................................65
5.5.1Create user.......................................................................66
5.5.2Edit User ..........................................................................67
5.5.3Delete User.......................................................................67
5.6Camera Settings .......................................................................68
5.6.1Camera Configuration.........................................................68
5.6.2Recording Settings.............................................................69
5.6.3Schedule Settings ..............................................................71
5.6.4Alarm Settings ..................................................................72
5.6.5Advanced Settings .............................................................73
5.7System Tools ............................................................................75
5.7.1Alert Notification................................................................75
5.7.2Restart/ Shut Down............................................................76
5.7.3Hardware Settings .............................................................76
5.7.4System Update..................................................................78
5.7.5Backup/ Restore/ Reset Settings ..........................................79
5.7.6Remote Replication ............................................................80
5.7.7Hard Disk SMART...............................................................84
5.7.8E-map..............................................................................85
5.7.9Ping Test ..........................................................................85
5.8Logs & Statistics .......................................................................86
5.8.1Event Logs........................................................................86
5.8.2Surveillance Logs...............................................................86
5.8.3On-line Users List ..............................................................87
5.8.4Historical Users List............................................................87
5.8.5System Connection Logs.....................................................88
5.8.6System Information ...........................................................88
Chapter 6.System Maintenance ..........................................................89
6.1Reset Administrator Password and Network Settings.......................89
6.2Power Outage or Abnormal Shutdown ..........................................90
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6.3Mirrored Disk Hot Swapping........................................................90
Chapter 7.Troubleshooting.................................................................91
Appendix AHard Disk Recommendation List.........................................94
Appendix BDynamic Domain Name Registration..................................95
Appendix CProduct Specifications........................................................98
Appendix DCompatible Network Camera List .....................................102
Appendix EConfiguration Examples ...................................................110
Technical Support ................................................................................115
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Safety Warning
1. This product can operate normally in the temperature of 0ºC ~40ºC and
relative humidity of 0%~90%. Please make sure the environment is
well-ventilated.
2. The power cord and devices connected to this product must provide correct
supply voltage.
3. Do not place this product in direct sunlight or near chemicals. Make sure the
temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe this
product with a wet towel. Do not use chemical or aerosol to clean this product.
5. Do not place any objects on this product for the server’s normal operation and
to avoid overheat.
6. Use the flat head screws in the product package to lock the hard disks in this
product when installing hard disks for proper operation.
7. Do not place this product near any liquid.
8. Do not place this product on any uneven surface to avoid falling off and
damage.
9. Make sure the voltage is correct in your location when using this product. If you
are not sure about the voltage, please contact the distributor or the local power
supply company.
10. Do not place any object on the power cord.
11. Do not attempt to repair this product in any occasions. Improper disassembly
of the product may expose you to electric shock or other risks. For any
enquiries, please contact the distributor.
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Chapter 1. Introduction
1.1 Overview
Thank you for choosing VioStor-2008/ 2012 Network Video Recorder (hereafter
referred to as VioStor). VioStor is a dedicated network storage device for storing the
recordings of network cameras actively. It integrates the advanced recording
functions of popular network cameras into a user-friendly web UI. VioStor can
record video actively from various IP cameras located in local or remote sites
instead of running complex software on a personal computer. It also supports
real-time monitoring everywhere via the web.
1.2 Features
VioStor features include:
Best Hardware Design
1. Embedded system with low power consumption.
2. Support 2 high-speed SATA hard drives.
3. Storage capacity up to 4 TB for long time recording.
Powerful Surveillance Features
1. High quality recordings in Motion-JPEG/ MPEG-4/ H.264 (depends on
supported camera).
2. All-in-one recording functions:
zContinuous/ Manual/ Scheduled recording
zAlarm recording (by motion detected or sensor triggered)
zAlarm Recording Schedule
3. Various live video monitoring:
z1/ 4/ 6/ 8/ 9/ 10/ 12/ 16/ 20-channel display/ sequential mode
zExclusive Picture-in-Picture display
4. Smart control of PTZ (Pan, Tilt, Zoom) & speed dome camera by direct clicking
on video screen.
5. Support monitoring preset position control.
6. E-map function for easy preview of the camera location.
7. Real-time e-mail notification to user upon alert events.
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8. Easy playback searching by date & time.
9. Support video snapshot.
10. Powerful pre-alarm and post-alarm recording.
11. Powerful host access control, specify the connections to be allowed and denied
to access the server.
12. Provide On-line User list, you can view the record of users currently logged on
and previously logged on to the server.
13. (Option)Support audio recording function
14. Event notification: The administrator is notified immediately on the monitoring
page when an event occurs.
15. Digital zoom: To control the pan (move left and right), tilt (move up and down),
and zoom (in and out) functions of the cameras on the monitoring page.
High Performance
1. Video recording frame rate*:
zVioStor-2008: Up to 240 frames at D1 (720x480) or VGA (640x480)
zVioStor-2012: Up to 360 frames at D1 (720x480) or VGA (640x480)
* Real performance may vary according to the camera model and installed
environment
2. Support Megapixel recording
3. Built-in high speed Gigabit LAN interface
High Reliability and Smart Features
1. Support extra secure data protection by RAID 1 (Mirroring) technology.
2. Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume
configuration.
3. Intelligent automatic system startup when power resumes after power outage.
4. Support UPS (Uninterruptible Power Supply) system for 24x7 services.
5. Convenient video backup to external USB storage by One Touch auto video
backup button.
Powerful Network Services
1. Powerful authority management: the right to monitor and playback each
camera can be separately defined for each individual user.
2. Built-in NTP server: date and time of the network cameras are synchronized
with this server.
3. The world's only NVR with NAS feature embedded.
zNetwork Neighborhood (SMB/CIFS)
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zFTP server
zWeb File Management (HTTP)
For more information of VioStor designs and specifications, please refer to Appendix
C.
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1.3 System Architecture
The following illustrations show how VioStor can be applied in different network
environment.
Network Surveillance Installation for SOHO and SMB
Remote monitoring and playback over the Internet
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Central surveillance deployment for international enterprise
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1.4 Package Contents
Please check that your VioStor package contains all the following items:
9VioStor Network Video
Recorder
9Adaptor
9Power cord
9CD-ROM
9Quick Installation
Guide
9Flat head screws x 8
9Ethernet cable x 2
9Hard disk lock
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1.5 Hardware Illustration
1. One touch auto video backup button
2. USB 2.0
3. LED Indicators: HDD1, HDD2, LAN & eSATA
4. Power button
5. Power Connector
6. Giga LAN x 2
7. USB 2.0 x 2
8. Password & Network Settings Reset Button
9. K-Lock Security Slot
10.eSATA x 2 (Reserved)
11.VGA (Reserved)
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Chapter 2. Install VioStor
Pre-installation Notice
Before installing VioStor, please make sure the following items are ready:
zNetwork connection devices
zNetwork cameras are configured
zThe computer for configuring VioStor and connection
z1~2 hard disks
z1 slotted screwdriver
Personal Computer Requirements
For better system performance, your computer should at least fulfill the following
requirements:
zCPU:
M-JPEG format (up to 12 channels): Intel® Pentium 4, 2.4 GHz or above
MPEG-4/ H.264 format (up to 12 channels): Dual core, 2.4 GHz or above
zOperation System: Microsoft® Windows® XP / Vista® (32-bit)
zMemory: 1 GB or above
zNetwork Port: 100Mbps Ethernet port or above
zWeb Browser: Microsoft® Internet Explorer 6.0 or above
zCD-ROM: Readable CD-ROM
zRecommended resolution: 1024 x 768 pixels or above
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Security Setting of Web Browser
Please make sure the security level of the IE browser in Internet Options is set to
Medium or lower.
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Before you start to use VioStor, please install the hardware and configure the
system.
2.1 Install Hardware
Please follow the steps below to install the hardware:
zInstall the hard disk(s).
zConnect the network cable and power cord.
zTurn on the power.
1. Take out the disk trays.
2. Install a hard disk on each tray. Make sure the disk holes match the holes at the
base of the disk tray and lock the disk with four screws.
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3. Insert the disk trays to the VioStor and push the disk trays to the end.
4. Connect the network cable.
5. Connect the power cord and plug in the power cord to the socket.
6. Turn on the server. The server beeps once. Wait for one minute until the server
beeps another time. The server has started up successfully.
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2.2 System Configuration
After server is turn on and ready, please insert the product CD to the CD-ROM drive
of your computer and follow the steps below to complete system configuration:
zInstall QNAP Finder to search for VioStor in the network
zConfigure VioStor by QNAP Finder
zConnect to the configured VioStor and install ActiveX
After that, you can check if the server is working properly by the web interface.
1. Install QNAP Finder
Execute the product CD, the following menu will be shown. Select “Install
QNAP Finder”.
Follow screen instructions to install QNAP Finder. QNAP Finder will run
automatically then. If you are using Windows XP SP2 or later, the following
screen will be shown. Please select “Unblock”.
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2. Execute Quick Setup
QNAP Finder will detect the VioStor in the network and ask if you want to
perform quick setup. Click Yes to continue.
Note: If VioStor is not found, click Refresh to try again.
You must enter the administrator name and password to perform quick setup.
The default administrator name and password are as below:
Use name: admin
Password: admin
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