QNAP TS-409 User manual

TS-409 Turbo NAS
User Manual (Version: 2.1.0)
©Copyright 2008. QNAP Systems, Inc. All Rights Reserved.

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FOREWORD
Thank you for choosing QNAP products! This user manual provides detailed instructions
of using TS-409. Please read carefully and start to enjoy the powerful functions of TS-
409!
NOTE
•“TS-409” or “TS-409 Pro” is hereafter referred to as “NAS”.
•This manual provides the description of all functions of TS-409. The product you
purchased may not support certain functions dedicated to specific models.
•All features, functionality, and other product specifications are subject to change
without prior notice or obligation.
•All brands and products names referred to are trademarks of their respective holders.
LIMITED WARRANTY
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the
product from direct, indirect, special, incidental, or consequential software, or its
documentation. QNAP makes no warranty or representation, expressed, implied, or
statutory, with respect to its products or the contents or use of this documentation and
all accompanying software, and specifically disclaims its quality, performance,
merchantability, or fitness for any particular purpose. QNAP reserves the right to revise
or update its products, software, or documentation without obligation to notify any
individual or entity.
CAUTION
1. Back up your system periodically to avoid any potential data loss. QNAP
disclaims any responsibility of all sorts of data loss or recovery.
2. Should you return any components of the NAS package for refund or
maintenance, make sure they are carefully packed for shipping. Any form of
damages due to improper packaging will not be compensated.

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Table of Contents
TABLE OF CONTENTS...................................................................................................................................... 3
SAFETY WARNINGS.......................................................................................................................................... 7
CHAPTER 1. OVERVIEW.......................................................................................................................... 8
1.1 INTRODUCTION........................................................................................................................................ 8
1.2 PACKAGE CONTENTS ............................................................................................................................. 10
1.3 HARDWARE ILLUSTRATION .................................................................................................................... 11
CHAPTER 2. INSTALL NAS .................................................................................................................... 12
2.1 INSTALL HARD DISK.............................................................................................................................. 12
2.2 HARD DISK COMPATIBILITY LIST ..........................................................................................................14
2.3 SET UP THE NAS.................................................................................................................................... 17
2.4 CHECK SYSTEM STATUS ........................................................................................................................ 19
2.5 CONFIGURE SOFTWARE SETTINGS ......................................................................................................... 21
2.5.1 Windows® Users........................................................................................................................... 21
2.5.2 Mac Users.....................................................................................................................................32
CHAPTER 3. ENJOY THE POWERFUL SERVICES OF THE NAS................................................... 34
3.1 SERVER ADMINISTRATION ..................................................................................................................... 39
3.2 QUICK CONFIGURATION ................................................................................................... 40
3.3 SYSTEM SETTINGS ........................................................................................................... 43
3.3.1 Server Name.................................................................................................................................. 43
3.3.2 Date & Time.................................................................................................................................. 44
3.3.3 Encoding Setting........................................................................................................................... 45
3.3.4 Configure SMTP Server................................................................................................................ 45
3.3.5 View System Settings..................................................................................................................... 46
3.4 NETWORK SETTINGS ........................................................................................................ 47
3.4.1 TCP/ IP Configuration.................................................................................................................. 47
3.4.2 Microsoft Networking ................................................................................................................... 50
3.4.3 Apple Network .............................................................................................................................. 52
3.4.4 NFS Service .................................................................................................................................. 52
3.4.5 Web File Manager.........................................................................................................................53

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3.4.6 FTP Service .................................................................................................................................. 54
3.4.7 Multimedia Station........................................................................................................................56
3.4.8 iTunes Service ............................................................................................................................... 56
3.4.9 Download Station ......................................................................................................................... 57
3.4.10 Web Server .................................................................................................................................... 58
3.4.11 DDNS Service ............................................................................................................................... 59
3.4.12 MySQL Server............................................................................................................................... 60
3.4.13 Surveillance Station ...................................................................................................................... 63
3.4.14 System Port Management ............................................................................................................. 70
3.4.15 View Network Settings .................................................................................................................. 71
3.5 DEVICE CONFIGURATION ................................................................................................. 73
3.5.1 SATA Disk .....................................................................................................................................74
3.5.2 RAID Management ....................................................................................................................... 77
3.5.3 USB Disk....................................................................................................................................... 78
3.5.4 USB Printer .................................................................................................................................. 79
3.5.4.1 Windows Users .........................................................................................................................................79
3.5.4.2 Mac Users .................................................................................................................................................82
3.6 USER MANAGEMENT ....................................................................................................... 86
3.6.1 Users............................................................................................................................................. 86
3.6.2 User Groups.................................................................................................................................. 88
3.6.3 Quota ............................................................................................................................................95
3.7 NETWORK SHARE MANAGEMENT .................................................................................... 97
3.7.1 Create ........................................................................................................................................... 97
3.7.2 Property ........................................................................................................................................ 99
3.7.3 Access Control ............................................................................................................................ 100
3.7.4 Delete.......................................................................................................................................... 100
3.7.5 Restore ........................................................................................................................................ 101
3.7.6 NFS Access Control .................................................................................................................... 102
3.8 SYSTEM TOOLS .............................................................................................................. 103
3.8.1 Alert Notification ........................................................................................................................ 103
3.8.2 Restart/ Shutdown....................................................................................................................... 104
3.8.3 Hardware Settings....................................................................................................................... 104
3.8.4 UPS............................................................................................................................................. 106
3.8.5 Hard Disk S.M.A.R.T................................................................................................................... 107

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3.8.6 System Update ............................................................................................................................ 108
3.8.7 USB One Touch Copy Backup..................................................................................................... 109
3.8.8 Change Logo............................................................................................................................... 110
3.8.9 Back up to an External Storage Device .......................................................................................111
3.8.10 Remote Replication (Disaster Recovery) .................................................................................... 112
3.8.11 Backup/ Restore/ Reset Settings.................................................................................................. 115
3.8.12 IP Filter ...................................................................................................................................... 115
3.8.13 Network Recycle Bin................................................................................................................... 116
3.8.14 Remote Login .............................................................................................................................. 117
3.9 EVENT LOGS .................................................................................................................. 118
3.9.1 System Event Logs ...................................................................................................................... 118
3.9.2 System Connection Logs ............................................................................................................. 119
3.9.3 On-line Users.............................................................................................................................. 120
3.9.4 System Information ..................................................................................................................... 120
CHAPTER 4. USE FRONT USB BACKUP BUTTON.......................................................................... 121
CHAPTER 5. MULTIMEDIA STATION ............................................................................................... 122
5.1 SHARE PHOTOS AND MULTIMEDIA FILES VIA WEB INTERFACE ............................................................ 122
5.2 ENABLE ITUNES SERVICE .................................................................................................................... 132
5.3 USE UPNPMEDIA SERVER .................................................................................................................. 134
CHAPTER 6. DOWNLOAD STATION.................................................................................................. 137
6.1 USE DOWNLOAD SOFTWARE QGET ..................................................................................................... 147
CHAPTER 7. WEB SERVER .................................................................................................................. 149
CHAPTER 8. FTP SERVER .................................................................................................................... 153
CHAPTER 9. WEB FILE MANAGER................................................................................................... 156
CHAPTER 10. NETBAK REPLICATOR .............................................................................................. 161
CHAPTER 11. CONFIGURING AD AUTHENTICATION ................................................................. 175
CHAPTER 12. ACCESS THE NAS ON LINUX OS ............................................................................. 180
CHAPTER 13. NAS MAINTENANCE................................................................................................... 181
13.1 RESTART/SHUT DOWN SERVER ........................................................................................................... 181
13.2 RESET ADMINISTRATOR PASSWORD AND NETWORK SETTINGS............................................................ 182
13.3 DISK FAILURE OR MALFUNCTION ........................................................................................................ 183
13.4 POWER OUTAGE OR ABNORMAL SHUTDOWN....................................................................................... 183
13.5 SYSTEM SOFTWARE ABNORMAL OPERATION ....................................................................................... 184

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13.6 SYSTEM TEMPERATURE PROTECTION .................................................................................................. 184
CHAPTER 14. RAID ABNORMAL OPERATION TROUBLESHOOTING ..................................... 185
APPENDIX A NETWORK CAMERA COMPATIBILITY LIST ............................................................ 187
TECHNICAL SUPPORT................................................................................................................................. 188
GNU GENERAL PUBLIC LICENSE ............................................................................................................ 189

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Safety Warnings
1. The NAS can operate normally in the temperature of 0ºC-40ºC and relative humidity
of 0%-95%. Please make sure the environment is well-ventilated.
2. The power cord and devices connected to the NAS must provide correct supply
voltage (100W, 90-264V).
3. Do not place the NAS in direct sunlight or near chemicals. Make sure the
temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe the NAS with
a dry towel. Do not use chemical or aerosol to clean the NAS.
5. Do not place any objects on the NAS for the server’s normal operation and to avoid
overheat.
6. Use the flat head screws in the product package to lock the hard disks in the NAS
when installing hard disks for proper operation.
7. Do not place the NAS near any liquid.
8. Do not place the NAS on any uneven surface to avoid falling off and damage.
9. Make sure the voltage is correct in your location when using the NAS. If you are
not sure, please contact the distributor or the local power supply company.
10. Do not place any object on the power cord.
11. Do not attempt to repair your NAS in any occasions. Improper disassembly of the
product may expose you to electric shock or other risks. For any enquiries, please
contact the distributor.

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Chapter 1. Overview
1.1 Introduction
Thank you for choosing QNAP NAS. This product has the following key features:
9Powerful All-in-one NAS Server (12-in-1)
File Server
-Sharing files across Windows, Mac, Linux, and Unix.
-Windows AD service support
FTP Server
-Access files from remote location via FTP server
-Encrypted FTP via SSL/ TLS (explicit) mode
-Passive FTP port range control
Backup Server
-Professional Backup Software- NetBak Replicator
-Automatic/ Instant/ Schedule Backup
Remote Replication
-Back up critical data on QNAP NAS to other QNAP NASes in remote locations over
the network.
-Encrypted remote replication
-Block-level backup
Printer Server
-Network printer sharing via USB
-Support Windows & Mac platforms (maximum 3 sets)
RAID Station
-Advanced disk configurations: RAID 0, 1, 5, 6, 5 + spare, single and JBOD.
-Intelligent on-line RAID capacity expansion and RAID level migration
Web Server
-Support Joomla!, PHP and MySQL/ SQLite
-Create your own online shops, forums, and blogs over the Internet
MySQL Server
-MySQL and SQLite dual support
-Can be configured as a standalone database server
-Built-in MySQL management tool- phpMyAdmin
UPnP Media Server
-Built-in TwonkyMedia Server

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-Media streaming to DLNA compliant DMA, PS3 or Xbox 360 game consoles
-Photos and videos playing on TV, and music and Internet radio playing on Hi-Fi
system
iTunes Server
-Music streaming from NAS to the iTunes program on Mac or Windows PC
-Smart playlist
Multimedia Station
-Photo sharing via web-based photo album.
-Photo album access authority management
Download Station
-BitTorrent (with DHT), FTP and HTTP download
-Remote management of the download tasks by QGet software anytime,
anywhere.
Surveillance Station
-Remote real-time monitoring and recording of network cameras
9Diagnostic and Monitoring System: HDD S.M.A.R.T. and HHS Technology to prevent
physical hard drive failure
9Powerful System Management: Comprehensive event logs for multiple file sharing
protocols and file-level recordings

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1.2 Package Contents
Your NAS package contains:
9TS-409 Turbo NAS
9Adaptor
9Power cord
9CD-ROM (user manual,
QNAP Finder & utility
inclusive)
9Quick Installation
Guide
9Flat head screw x 16
9Ethernet cable
9Hard disk lock

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1.3 Hardware Illustration
Power Button
One Touch
Copy Button
USB 2.0 LED Indicators: USB, Status, HDD1,
HDD2, HDD3, HDD4, and LAN
K-Lock
Security Slot
USB 2.0 x 2
Giga LAN
Reset
Button
Power
Connector
Smart Fan

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Chapter 2. Install NAS
2.1 Install Hard Disk
1. Open the front cover.
2. Take out the disk trays.

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3. Install a hard disk on each tray. Make sure the disk holes match the holes at the
base of the disk tray and lock the disk with four screws.
4. Insert the disk trays to the NAS. Push the disk trays to the end.

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2.2 Hard Disk Compatibility List
The following HDD models are verified by QNAP that are compatible with the NAS. It is
recommended to use the disk models listed here. Other HDD brands that are not tested
by QNAP may or may not work properly with the NAS. For more updated compatible
hard disk information, please visit QNAP website at http://www.qnap.com.
QNAP disclaims any responsibility for product damage/
malfunction or data loss/ recovery due to misuse or improper
installation of hard disks in any occasions for any reasons.
Brand Product Family Model Interface
Drive
size
(GB)
RPM
Buffer
Size
(MB)
Hitachi Deskstar 7K1000 HDS721010KLA330 SATA II 1000 7200 32
Hitachi Deskstar 7K1000 HDS721075KLA330 SATA II 750 7200 32
Hitachi Deskstar T7K500 HDT725050VLA360 SATA II 500 7200 16
Hitachi Deskstar T7K500 HDT725050VLA380 SATA II 500 7200 8
Hitachi Deskstar T7K500 HDT725040VLA360 SATA II 400 7200 16
Hitachi Deskstar T7K500 HDT725040VLA380 SATA II 400 7200 8
Hitachi Deskstar T7K500 HDT725032VLA360 SATA II 320 7200 16
Hitachi Deskstar T7K500 HDT725032VLA380 SATA II 320 7200 8
Hitachi Deskstar T7K500 HDT725025VLA360 SATA II 250 7200 16
Hitachi Deskstar T7K500 HDT725025VLA380 SATA II 250 7200 8
Hitachi Deskstar T7K250 HDT722525DLA380 SATA II 250 7200 8
Hitachi Deskstar T7K250 HDT722516DLA380 SATA II 160 7200 8
Hitachi Deskstar P7K500 HDP725050GLA380 SATA II 500 7200 16
Hitachi Deskstar P7K500 HDP725050GLA360 SATA II 500 7200 8
Hitachi Deskstar P7K500 HDP725040GLA360 SATA II 400 7200 16
Hitachi Deskstar P7K500 HDP725040GLA380 SATA II 400 7200 8
Hitachi Deskstar P7K500 HDP725032GLA360 SATA II 320 7200 16
Hitachi Deskstar P7K500 HDP725032GLA380 SATA II 320 7200 8
Hitachi Deskstar P7K500 HDP725025GLA380 SATA II 250 7200 8
Seagate Barracuda ES ST3750640NS SATA II 750 7200 16
Seagate Barracuda ES ST3500630NS SATA II 500 7200 16
Seagate Barracuda ES ST3400620NS SATA II 400 7200 16
Seagate Barracuda ES ST3320620NS SATA II 320 7200 16
Seagate Barracuda ES ST3250620NS SATA II 250 7200 16

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Seagate Barracuda ES ST3250820NS SATA II 250 7200 8
Seagate Barracuda 7200.11 ST31000340AS SATA II 1000 7200 32
Seagate Barracuda 7200.10 ST3750640AS SATA II 750 7200 16
Seagate Barracuda 7200.10 ST3750840AS SATA II 750 7200 8
Seagate Barracuda 7200.10 ST3500630AS SATA II 500 7200 16
Seagate Barracuda 7200.10 ST3500830AS SATA II 500 7200 8
Seagate Barracuda 7200.10 ST3400620AS SATA II 400 7200 16
Seagate Barracuda 7200.10 ST3400820AS SATA II 400 7200 8
Seagate Barracuda 7200.10 ST3320620AS SATA II 320 7200 16
Seagate Barracuda 7200.10 ST3320820AS SATA II 320 7200 8
Seagate Barracuda 7200.10 ST3300820AS SATA II 300 7200 8
Seagate Barracuda 7200.10 ST3250620AS SATA II 250 7200 16
Seagate Barracuda 7200.10 ST3250410AS SATA II 250 7200 16
Seagate Barracuda 7200.10 ST3250310AS SATA II 250 7200 8
Seagate Barracuda 7200.10 ST3250820AS SATA II 250 7200 8
Seagate Barracuda 7200.10 ST3200820AS SATA II 200 7200 8
Seagate Barracuda 7200.10 ST3160815AS SATA II 160 7200 8
Seagate Barracuda 7200.10 ST3160215AS SATA II 160 7200 2
Seagate Barracuda 7200.10 ST3120815AS SATA II 120 7200 8
Seagate Barracuda 7200.10 ST3120215AS SATA II 120 7200 2
Seagate Barracuda 7200.10 ST380815AS SATA II 80 7200 8
Seagate Barracuda 7200.10 ST380215AS SATA II 80 7200 2
Seagate Barracuda 7200.10 ST340815AS SATA II 40 7200 8
Seagate Barracuda 7200.10 ST340215AS SATA II 40 7200 2
WD WD Caviar GP WD10EACS SATA II 1000 7200 16
WD WD Caviar GP WD7500AACS SATA II 750 7200 16
WD WD Caviar GP WD5000AACS SATA II 500 7200 16
WD WD Caviar RE2 WD5000YS SATA II 500 7200 16
WD WD Caviar RE2 WD4000YS SATA II 400 7200 16
WD WD Caviar RE WD3200YS SATA II 320 7200 16
WD WD Caviar RE WD2500YS SATA II 250 7200 16
WD WD Caviar RE WD1600YS SATA II 160 7200 16
WD WD Caviar SE16 WD7500AAKS SATA II 750 7200 16
WD WD Caviar SE16 WD5000AAKS SATA II 500 7200 16
WD WD Caviar SE16 WD4000AAKS SATA II 400 7200 16
WD WD Caviar SE16 WD3200AAKS SATA II 320 7200 16
WD WD Caviar SE16 WD2500AAKS SATA II 250 7200 16

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WD WD Caviar SE16 WD5000KS SATA II 500 7200 16
WD WD Caviar SE16 WD4000KS SATA II 400 7200 16
WD WD Caviar SE16 WD3200KS SATA II 320 7200 16
WD WD Caviar SE16 WD2500KS SATA II 250 7200 16
WD WD Caviar SE WD5000AAJS SATA II 500 7200 8
WD WD Caviar SE WD4000AAJS SATA II 400 7200 8
WD WD Caviar SE WD3200AAJS SATA II 320 7200 8
WD WD Caviar SE WD3200JS SATA II 320 7200 8
WD WD Caviar SE WD3000JS SATA II 300 7200 8
WD WD Caviar SE WD2500AAJS SATA II 250 7200 8
WD WD Caviar SE WD2500JS SATA II 250 7200 8
WD WD Caviar SE WD2000JS SATA II 200 7200 8
WD WD Caviar SE WD1600AAJS SATA II 160 7200 8
WD WD Caviar SE WD1600JS SATA II 160 7200 8
WD WD Caviar SE WD1200JS SATA II 120 7200 8
WD WD Caviar SE WD800AAJS SATA II 80 7200 8
WD WD Caviar SE WD800JD SATA II 80 7200 8
WD WD Caviar SE WD400JD SATA II 40 7200 8

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2.3 Set up the NAS
Please check your network environment and select the appropriate installation method
before installing the NAS.
1. Office/ Home
Connect the NAS and PC to the same hub/ switch/ router.
2. Individual
Connect the NAS directly to your PC by a network cable.

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When you have verified your network environment, please follow the steps below to
install the NAS.
1. Connect the NAS to the hub/ switch/ router or PC according your network
environment.
2. Connect USB printer to the NAS and enable USB printer service*.
3. Connect the power.
4. Turn on th e NAS.
*Note: Please connect a USB printer to the server after the software configuration is
completed.
1
2
Network cable
USB cable
3

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2.4 Check System Status
The NAS provides LED indicators for you to indicate the system status and information
easily. When the NAS is turned on, please check the following items to make sure the
system status is normal. Note that the following LED information is applicable only when
you have properly installed HDD1 and/or HDD2, and connected the NAS to the network
and power.
nUSB Status
oStatus
pHDD1
qHDD2
rHDD3
sHDD4
tLAN

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LED Display & System Status Overview
LED LED Display & System Status
Blue: You can press the copy button to copy data
nFront USB
Status Flashes blue: Accessing data
Green: System is normal
Flashes green: Hard disk not detected; Hard disk not
initialized
Red: Warning on disk full status; Disk capacity is almost
full; RAID degraded mode (read-only), abnormal disk
writing
Flashes red: RAID degraded mode
Flashes green and red alternatively: Update firmware;
RAID rebuilding/ expanding/ migrating
oStatus
Off: HDD standby mode
pHDD1/ qHDD2
rHDD3/ sHDD4
yGreen: Disks are normal
yFlashes green: Reading/ writing data
yRed: Abnormal reading/ writing
yFlashes red: Hard disks are abnormal, but are still being
read/ written
tLAN Flashes orange: Accessing data