QNAP TS-53DU Series User manual

TS-x53DU
TS-453DU
TS-453DU-RP
TS-853DU-RP
TS-1253DU-RP
User Guide
Document Version: 1
19/06/2020
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Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x53DU.....................................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
System Board......................................................................................................................................... 11
Drive Numbering.....................................................................................................................................11
Safety Information.......................................................................................................................................12
Installation Requirements........................................................................................................................... 13
Setting Up the NAS.....................................................................................................................................13
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 15
Removing the Case Cover..................................................................................................................... 15
Attaching the Case Cover.......................................................................................................................17
Drive Installation.....................................................................................................................................20
Installing Expansion Cards.....................................................................................................................25
Replacing Memory Modules...................................................................................................................29
Hot-Swapping Redundant Power Supply Units......................................................................................32
Expansion Unit Installation..................................................................................................................... 34
Installing Handles................................................................................................................................... 37
Rail Kits.................................................................................................................................................. 39
QTS Installation.......................................................................................................................................... 39
Installing QTS Using Qfinder Pro........................................................................................................... 40
Installing QTS Using the Cloud Key....................................................................................................... 41
Installing QTS Using an HDMI Connection............................................................................................ 42
4. Basic Operations
Power Button.............................................................................................................................................. 44
Reset Button............................................................................................................................................... 44
LEDs........................................................................................................................................................... 45
Audio Alert.................................................................................................................................................. 48
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 49
Hot-swapping Failed Drives........................................................................................................................49
Recovering Unintentionally Removed Healthy Drives................................................................................ 50
Support and Other Resources.................................................................................................................... 50
6. Glossary
Cloud Key................................................................................................................................................... 51
myQNAPcloud Link.....................................................................................................................................51
myQNAPcloud............................................................................................................................................ 51
TS-x53DU User Guide
1

myQNAPcloud ID........................................................................................................................................51
Qfinder Pro................................................................................................................................................. 51
QTS.............................................................................................................................................................51
7. Notices
Limited Warranty.........................................................................................................................................52
Disclaimer................................................................................................................................................... 52
GNU Public License....................................................................................................................................52
CE Notice....................................................................................................................................................60
FCC Notice................................................................................................................................................. 60
VCCI Notice................................................................................................................................................ 60
BSMI Notice................................................................................................................................................61
SJ/T 11364-2006.........................................................................................................................................61
2

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-x53DU User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TS-x53DU NAS.
About the TS-x53DU
Powered by an Intel® Celeron® J4125 quad-core 2.0 GHz processor, the TS-x53DU supports various disk
storage configurations to better meet your virtualization and data storage needs. It supports up to 8 GB of
DDR4 memory, and a SATA 6 Gbps hard drive interface.
The TS-x53DU also features two 2.5 Gigabit Ethernet ports, two USB 3.2 Gen 1 ports, two USB 2.0 ports,
and a PCIe 2.0 x2 slot for better scalability and flexibility.
Hardware Specifications
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
TS-453DU-4G 4 4 GB Single
TS-453DU-RP-4G 4 4 GB Redundant
TS-853DU-RP-4G 8 4 GB Redundant
TS-1253DU-RP-4G 12 4 GB Redundant
Component TS-453DU
TS-453DU-RP
TS-853DU-RP TS-1253DU-RP
Processor
CPU Intel® Celeron® J4125
Frequency 4-core/4-thread 2.00 GHz base/2.70 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 4 GB: 1 x 4 GB SODIMM DDR4
Memory slots 2 x SODIMM DDR4
Important
• Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more than
one memory slot, use QNAP modules with identical
specifications.
• Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
Maximum memory 8 GB RAM: 2 x 4 GB
Flash memory 4 GB (dual-boot OS protection)
Storage
TS-x53DU User Guide
Product Overview 4

Component TS-453DU
TS-453DU-RP
TS-853DU-RP TS-1253DU-RP
Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6
Gbps
12 x 3.5-inch SATA 6 Gbps
Note
The SATA 6 Gbps drive bays are backward compatible with
SATA 3 Gbps drives.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache acceleration
support
The device supports SSD cache acceleration for all drives.
Hot-swapping Supported
Network
2.5 Gigabit Ethernet
Ports
2 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port provides 4 network connection
speeds: 2.5G, 1G, 100M, and 10M.
Wake-on-LAN Yes (2.5 GbE RJ45)
External I/O Ports & Expansion Slots
PCIe slots 1 x PCIe 2.0 x2
Tip
For the list of compatible expansion cards, go to https://
www.qnap.com/compatibility.
USB ports • 2 x USB 2.0 Type-A
• 2 x USB 3.2 Gen 1 Type-A
HDMI ports 1 x HDMI v1.4b (up to 3840 x 2160 @ 30Hz resolution)
Interface
Buttons • Power
• Reset
Dimensions
Form factor 1U Rackmount 2U Rackmount
Dimensions (H x W x D) • TS-453DU
43.3 x 482.6 x 483.9 mm
(1.70 x 19.00 x 19.05 in)
• TS-453DU-RP
43.3 x 482.6 x 508.7 mm
(1.70 x 19.00 x 20.03 in)
88.7 x 482.2 x 423.8 mm
(3.49 x 18.98 x 16.69 in)
TS-x53DU User Guide
Product Overview 5

Component TS-453DU
TS-453DU-RP
TS-853DU-RP TS-1253DU-RP
Net weight • TS-453DU: 6.66 kg
(14.55 lbs)
• TS-453DU-RP: 8.12 kg
(17.90 lbs)
8.89 kg
(19.60 lbs)
9.43 kg
(20.79 lbs)
Others
Rail compatibility RAIL-B02
Power supply unit • TS-453DU:1 x 250W,
100-240V AC, 50-60Hz
• TS-453DU-RP: 2 x
250W, 100-240V AC,
50-60Hz
2 x 300W, 100-240V
AC, 50-60Hz
2 x 300W, 100-240V AC,
50-60Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential injury or damage to components, ensure
that the drives and other internal system components have
cooled before touching them.
Important
Dispose of used batteries according to local regulations or the
instructions of the battery manufacturer.
Sound level TS-453DU: 38 db(A)
TS-453DU-RP: 37.5 db(A)
23.6 db(A) 24.6 db(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans System: 2 x 40 mm, 12V DC System: 2 x 80 mm, 12V DC
Warning
To avoid potential injury or damage to components, do not
touch the fans while the NAS is connected to a power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Package Contents
Item Quantity
TS-x53DU 1
Power cords • TS-x53DU models: 1
• TS-x53DU-RP models: 2
TS-x53DU User Guide
Product Overview 6

Item Quantity
Ethernet cables 1 x CAT5e cable
Screws for 3.5-inch drives • TS-453DU, TS-453DU-RP: 16
• TS-853DU-RP: 32
• TS-1253DU-RP: 48
Screws for 2.5-inch drives • TS-453DU, TS-453DU-RP: 12
• TS-853DU-RP: 24
• TS-1253DU-RP: 36
Handle kit TS-453DU,TS-453DU-RP:
• 2 x handles
• 2 x angle brackets
• 8 x screws
Quick Installation Guide (QIG) 1
Components
Front Panel
TS-853DU-RP, TS-1253DU-RP
No. Component No. Component
1 Power button 4 LAN LED
2 Status LED 5 Drive LED
3 Expansion unit LED - -
TS-x53DU User Guide
Product Overview 7

TS-453DU, TS-453DU-RP
No. Component No. Component
1 Status LED 3 LAN LED
2 Drive LEDs 4 Power button
Rear Panel
TS-453DU
No. Component No. Component
1 2.5 Gigabit Ethernet
activity LED
6 HDMI v1.4b port
TS-x53DU User Guide
Product Overview 8

No. Component No. Component
2 2.5 Gigabit Ethernet ports
(RJ45)
Note
These ports
support Wake-on-
LAN
configurations.
7 USB 3.2 Gen 1 Type-A
ports
3 2.5 Gigabit Ethernet
speed LED
8 USB 2.0 Type-A ports
4 PCIe low-profile cover 9 Reset button
5 Power input - -
TS-453DU-RP
No. Component No. Component
1 2.5 Gigabit Ethernet
activity LED
6 PCIe low-profile cover
2 2.5 Gigabit Ethernet ports
(RJ45)
Note
These ports
support Wake-on-
LAN
configurations.
7 USB 3.2 Gen 1 Type-A
ports
3 2.5 Gigabit Ethernet
speed LED
8 USB 2.0 Type-A ports
4 PCIe low-profile cover 9 Reset button
5 Power input - -
TS-x53DU User Guide
Product Overview 9

TS-853DU-RP, TS-1253DU-RP
No. Component No. Component
1 2.5 Gigabit Ethernet
activity LED
6 PCIe low-profile cover
2 2.5 Gigabit Ethernet ports
Note
These ports
support Wake-on-
LAN
configurations.
7 HDMI v1.4b port
3 2.5 Gigabit Ethernet
speed LED
8 USB 3.2 Gen 1 Type-A
ports
4 Power supply unit 9 USB 2.0 Type-A ports
5 Power input 10 Reset button
TS-x53DU User Guide
Product Overview 10

System Board
Note
The image does not include the case cover.
No. Component No. Component
1 PCIe 2.0 x2 slot 3 Memory slot 2
2 Memory slot 1 - -
Drive Numbering
TS-453DU, TS-453DU-RP
TS-x53DU User Guide
Product Overview 11

TS-853DU-RP
TS-1253DU-RP
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
TS-x53DU User Guide
Product Overview 12

System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the NAS on a rack.
For details, see Rail Kits and Installing Handles.
3. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
TS-x53DU User Guide
Product Overview 13

•Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
4. Optional: Install expansion cards.
For details, see Installing Expansion Cards.
5. Connect the NAS to the network.
6. Optional: Connect expansion units.
For details, see Connecting USB Expansion Units and Connecting SATA JBOD Expansion Units.
7. Connect the power cord and all applicable cables.
8. Power on the NAS.
9. Install QTS.
For details, see QTS Installation.
10. Log on to QTS.
TS-x53DU User Guide
Product Overview 14

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Removing the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
• TS-453DU, TS-453DU-RP
1. Remove the screws that connect the case cover to the chassis.
TS-x53DU User Guide
Installation and Configuration 15

2. Slide the cover back.
3. Lift the cover off the NAS.
• TS-853DU-RP, TS-1253DU-RP
1. Loosen the screws.
TS-x53DU User Guide
Installation and Configuration 16

2. Slide the cover back.
3. Lift the cover off the NAS.
Attaching the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
TS-x53DU User Guide
Installation and Configuration 17

•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Attach the case cover.
• TS-453DU, TS-453DU-RP
1. Place the cover on the NAS.
2. Slide the cover forward.
3. Attach the screws that connect the case cover to the chassis.
TS-x53DU User Guide
Installation and Configuration 18

• TS-853DU-RP, TS-1253DU-RP
1. Place the cover on the NAS.
2. Slide the cover forward.
3. Tighten the screws.
TS-x53DU User Guide
Installation and Configuration 19