Print the auto test page to verify that the
printer head is damaged. If it is, replace it
with a new one.
Change the tape and label paper to fit
properly.
Make sure the printer head is completely
closed.
Paper jump when
printing
Label size is incorrect or incomplete.
When you change the paper to labels, the sensor does not
detect them.
The label sensor is dusty, resulting in incorrect reading.
Change size
Use a fine brush to clean the sensor from
dust.
Print content is
incomplete on the
sides
Bad label size Set the right size
Paper label bent
The print head pressure is uneven.
Incorrect mounting of the tape.
Incorrect label assembly.
Invalid print density.
Wrong label feeder
Set the appropriate print density.
Set the appropriate label width.
On the black label
appears gray lines
There is dirt on the print head or on the rubber roll. Clean the print head or rubber roller.
Unstable printing Set the printer in hex dump mode
RS232 communication is invalid
Restart the printer and enter dump mode
Reset RS232 again
Printer maintenance
To maintain longer print life and high print quality, the following guidelines are recommended.
1. To clean the printer, use the following accessories:
- Cotton swabs.
- Cotton fabric.
- Alcohol used for industrial purposes.
- Brush for cleaning pollen.
Maintenance and cleaning procedure:
Printer part Steps Suggested cleaning frequency
Print head
1. Turn off the printer
2. Wait at least 1 minute until the head is cooled down
3. Use a cotton swab soaked in alcohol to wipe the print head surface.
When replacing label paper
Rubber roll 1. Turn off the printer.
2. Use a cotton swab or cotton fabric soaked in alcohol.
When replacing label paper
Part for tearing paper Use a cotton fabric soaked in alcohol. When it is necessary.
Czujnik Gently wipe the dust with a brush Every month.
Wnętrze urządzenia Gently wipe the dust with a brush When it is necessary.
