Quadra-Fire VOYA-GRAND-MBK User manual

1 7075-208 October 14, 2013
NOTICE: DO NOT DISCARD THIS MANUAL
VOYAGEUR GRAND WOOD INSERT
Automatic Combustion Control (ACC)
Model(s):
VOYA-GRAND-MBK
VOYA-GRAND-PMH
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high temperatures
• High temperatures may ignite clothing or other
ammablematerials.
• Keep clothing, furniture, draperies and other ammable
materials away.
WARNING
If the information in these instruc-
tions is not followed exactly, a
remayresultcausingproperty
damage, personal injury, or death.
• Donotstoreorusegasolineorotheram-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Donotoverre-Ifheaterorchimneycon-
nectorglows,youareoverring.Overring
will void your warranty.
• Complywithallminimumclearancesto
combustiblesasspecied.Failureto
complymaycausehousere.
WARNING
Fire Risk.
For use with solid wood fuel only.
Otherfuelsmayoverreandgenerate
poisonous gases (i.e. carbon monoxide).
Installation and service of this appliance should be
performedbyqualiedpersonnel.Hearth&Home
TechnologiesrecommendsNFIcertiedprofession-
als,ortechnicianssupervisedbyanNFIcertied
professional.
WARNING
NOTE
To obtain a French translation of this manual, please contact
yourdealerorvisitwww.quadrare.com
Pour obtenir une traduction française de ce manuel, s’il vous
plaîtcontactervotrerevendeurouvisitezwww.quadrare.com

2 7075-208 October 14, 2013
VOYAGEUR GRAND
PREVENT HOUSE FIRES
Minimum Clearances To Combustible Material
Masonry, Heat Circulating & Factory-Built
USA ONLY
A Sidewall to Fuel Loading Door 21.5 in.
B Mantel to Top of unit 25 in.
C Top Trim to Top of unit 23 in.
D Side Trim to Fuel Loading Door 11.5 in.
E Hearth Extension from Glass 16 in.
F H
earth Extenson from Fuel Loading Door 8 in.
Refer to Clearances on other label for Canada
Model:
VOYAGEUR
GRAND
WOOD INSERT
R
CONFORMS TO:
UL 1482, ULC S628-93
Serial No.
007045
U.S. ENVIRONMENTAL PROTECTION AGENCY - Certified to comply with July 1990 particulate emission standards.
DO NOT REMOVE THIS LABEL
Mfg by:
1445 N. Highway, Colville, WA 99114 www.quadrafire.com
Made in U.S.A. of US and
imported parts.
7075-174
Hearth Extension
A
B
C
D
FE
Insert
SideWall
Maximum Mantel Depth - 12 inch (305mm)
Fascia or Trim
Mantel
Fuel Door
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
2012 2013 2014
ETL4001508
HOT WHILE IN
OPERATION DO NOT
TOUCH, KEEP CHILDREN, CLOTHING AND
FURNITURE AWAY. CONTACT MAY CAUSE
SKIN BURNS. SEE NAMEPLATE AND INSTRUC-
TIONS.
CAUTION:
Factory-Built Floor
Protection under Hearth
Extension
Thermal & Ember Protection
Floor height 0 to 5 inches
below Insert Base: Materials
with R value of 2.38 required.
Ember Protection Only
Greater than 5 inches below
Insert Base:
LISTED ROOM HEATER, SOLID FUEL TYPE. "For Use with Solid
Wood Fuel Only." Also for use in Mobile Home.
A. Congratulations
Hearth&HomeTechnologieswelcomesyoutoourtradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality, durability, and
performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum opera-
tionof our stoves,insertsandreplaces. Andyetwe are
old-fashioned when it comes to craftsmanship. Each unit
is meticulously fabricated and gold and nickel surfaces are
hand-nishedforlastingbeautyandenjoyment.Ourpledge
to quality is completed as each model undergoes a quality
control inspection.
Wewishyou andyourfamilymanyyears ofenjoymentin
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
B. Sample of Serial Number / Safety Label
LOCATION:UNDERASHLIP,PULLOUTTOVIEW
NOTE: Clearances may only be reduced by means
approved by the regulatory authority having jurisdiction
TestLab&Report
Number
Mfg Date
Serial Number
Model Name
and Welcome to the Quadra-Fire Family!
SAMPLE

October 14, 2013 7075-208 3
VOYAGEUR GRAND
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided willresultindeathorseriousinjury.
• WARNING! Indicates a hazardous situation which, if not avoided mayresultindeathorseriousinjury.
• CAUTION! Indicates a hazardous situation which, if not avoided, mayresultinminorormoderateinjury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
A. Congratulations..................................................................2
B. Sample of Serial Number / Safety Label............................2
C. Warranty ...........................................................................4
D. Quick Start Guide ..............................................................6
1 Listing and Code Approvals
A.InsertCertication.............................................................7
B.BTU&EfciencySpecications........................................7
C.MobileHomeApproved .................................................... 7
D.GlassSpecications .........................................................7
2 Operating Instructions
A. Your Wood Appliance........................................................8
B. Fire Safety .........................................................................9
C.Overring..........................................................................9
D. Combustible/Non-combustible Materials..........................9
E. Seasoned Wood ...............................................................9
F. Burning Process ................................................................10
G. Automatic Combustion Control (ACC)..............................11
H.AirControls.......................................................................11
I.BurnRatesandOperatingEfciency................................12
J.CorrectBafe&BlanketPlacement..................................12
K. Building A Fire...................................................................13
L. Fuel Reloading Instructions...............................................14
M. Wood Fuel........................................................................14
N. Operating the Blower Control Box with Snap Disc ...........15
O. Blower Operating Instructions ..........................................15
P. Clear Space .....................................................................16
Q. Frequently Asked Questions ............................................16
R. Opacity (Smoke)...............................................................16
3 Maintenance and Service
A. Disposal of Ashes .............................................................17
B. Chimney and Chimney Connector Inspection/Cleaning ...17
C. Appliance Inspection - Routine .........................................17
D. Cleaning Plated Surfaces.................................................17
E. Glass Cleaning .................................................................18
F. Inspect Firebrick ...............................................................18
G. Quick Reference Maintenance Guide ..............................19
4 Troubleshooting Guide
5 Service Parts Replacement
A. Glass Replacement - Door Assembly...............................21
B. Blower Replacement.........................................................21
C. Snap Disc Replacement...................................................22
D. Wiring Diagram..................................................................22
E.DoorHandleAssembly .....................................................22
F.BafeRemoval .................................................................23
G. Tube Channel Assembly Replacement .............................24
6 Reference Materials
A.Service&MaintenanceLog...............................................25
B.ServiceParts&Accessories..............................................26

4 7075-208 October 14, 2013
VOYAGEUR GRAND
Page 54 7022-122 January 19, 2011
R
Castile Pellet Insert
4
021-645C 12-29-10 Page 1 of 2
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
H
earth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
H
HT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
W
ARRANTY COVERAGE:
H
HT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
o
f the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
w
ill be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
n
ents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
H
HT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
o
bligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
i
tself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
i
s subject to conditions, exclusions and limitations as described below.
W
ARRANTY PERIOD:
W
arranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
a
uthorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
f
ollowing the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period fo
r
parts and labor for covered components is produced in the following table.
T
he term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
g
as appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
t
ime periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX Igniters, electronic components,
and
g
lass
XXXXX Factor
y
-installed blowers
X Molded refractor
yp
anels
X Fire
p
ots and burn
p
ots
5
y
ears 1
y
ear X X Castin
g
s and baffles
7 years 3 years X X X Manifold tubes,
HHT chimne
y
and termination
10
y
ears 1 year X Burners, logs and refractory
Limited
Lifetime 3 years X X X X X Firebox and heat exchanger
XXXXXXX All replacement parts
be
y
ond warrant
yp
eriod
Warranty Period HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
C. Warranty

October 14, 2013 7075-208 5
VOYAGEUR GRAND
R
January 19, 2011 7022-122 Page 55
Castile Pellet Insert
4021-645C 12-29-10 Page 2 of 2
WARRANTY CONDITIONS:
 


 
 


 

This warranty is void if:
 


 
 


LIMITATIONS OF LIABILITY:
 








WARRANTY EXCLUSIONS:

 

 

 
-

 -

 

-







 
 
 -
-



6 7075-208 October 14, 2013
VOYAGEUR GRAND
D. Quick Start Guide
Note: Thesearegenericdrawingsandmaynotrepresentyourspecicmodel.
The stove is ready for
normal operation.
23
6
ITEMS NEEDED FOR FIRST FIRE:
LOAD WOOD ADD NEWSPAPER
ADD MORE WOOD
4
ADD KINDLING
LIGHT THE PAPER
7
REDUCE AIR
CONTROL
Set to desired heat
output
5
WARNING! Risk of Fire
Close and securely latch the door after
therehasstarted,andafterrefueling,to
prevent:
 •Spillageofsmoke,ameandcarbon
monoxide
 •Spillageofsparks,coalsandlogs
 •Over-ring
DO NOT leave the stove unattended with
the door open.
Startingaremaynotrequireanopen
door for draft. The air control should
supply adequate draft.
10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling
and a Few Pieces of Dry Split Wood.
1
OPEN AIR CONTROLS
LOW
HIGH
BURN RATE CONTROL
Upper Right Corner
LOW
HIGH
BURN RATE CONTROL
Upper Right Corner

October 14, 2013 7075-208 7
VOYAGEUR GRAND
Model: VOYAGEUR GRAND wood Insert
Laboratory: Intertek
Report No: 100868597PRT-001
Type: SolidFuelType,ListedRoomHeater
Standard: UL1482 and ULC S628-93 and
(UM)84-HUD,MobileHome
Approved.
EPACertied: 3.1 grams per hour
Efciency: up to 80%
EPA BTU Output: 10,700 to 28,500
Heating Capacity: 1,100 to 2,800 sq ft depend-
ing on climate zone
Vent Size: 6 inches
Firebox Size: 2.35 cubic feet
Max Wood Length: 21 inches
Max First Hour BTUs: 63,200 @ 75.3% B415
TestedEfciency
Fuel: Cord Wood
Shipping Weight: 389 lbs
The Quadra-Fire Voyageur Grand Wood Insert (ACC) meets the
U.S. Environmental Protection Agency’s 1990 particulate emission
standards.
• Installationanduseofanydamagedappliance.
• Modicationoftheappliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installationand/oruseofanycomponentpartnotapprovedby
Hearth&HomeTechnologies.
• Operatingappliancewithoutfullyassemblingallcomponents.
• Operatingappliancewithoutlegsattached(ifsuppliedwithunit).
• DoNOTOverre-Ifapplianceorchimneyconnectorglows,
youareoverring.
Anysuchactionthatmaycausearehazard.
1 Listing and Code Approvals
A.InsertCertication
NOTE:Hearth&HomeTechnologies,manufacturerof
this appliance, reserves the right to alter its products, their
specicationsand/orpricewithoutnotice.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the UL1482, (UM)
84-HUDandNPFA211intheU.S.A.andtheULCS628-93and
CAN/CSA-B365 Installation Codes in Canada.
C. Mobile Home Approved
 • This appliance is approved for mobile home installa-
tions when not installed in a sleeping room and when
an outside combustion air inlet is provided.
 • Thestructuralintegrityofthemobilehomeoor,ceil-
ing, and walls must be maintained.
 • The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
chimneymust be listedtoUL103 HTor alistedUL-
1777 full length six inch (152mm) diameter liner must
be used.
 • Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
Improper installation, adjustment, alteration, service or
maintenancecancauseinjuryorpropertydamage.
Forassistanceoradditionalinformation,consultaqualied
installer, service agency or your dealer.
Quadra-FireisaregisteredtrademarkofHearth&Home
Technologies.
WARNING
Fire Risk.
Hearth&HomeTechnologiesdisclaimsany
responsibility for, and the warranty will be
voided by, the following actions:
B.BTU&EfciencySpecications
D.GlassSpecications
This stove is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.

8 7075-208 October 14, 2013
VOYAGEUR GRAND
Blower Controls
ACC Start-up Air
Control
Burn Rate
Control
Door
Handle
Surround and
Trim Set
Convection Fan
User Guide
2 Operating Instructions
WARNING! DO NOT operate appliance before reading and understanding operating instructions.
Failuretooperateapplianceaccordingtooperatinginstructionscouldcausereorinjury.
WARNING
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLYSUPERVISEchildreninsameroomasappliance.
• Alertchildrenandadultstohazardsofhightemperatures.
Hightemperaturesmayigniteclothingorotherammablematerials.
• Keepclothing,furniture,draperiesandotherammablematerialsaway.
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
A. Your Wood Appliance
Figure 8.1- General Operating Parts
If you expect that children may come into contact with this appli-
ance, we recommend a barrier such as a decorative screen.
See your dealer for suggestions.

October 14, 2013 7075-208 9
VOYAGEUR GRAND
B. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
1. Install at least one smoke detector on each oor of
your home to ensure your safety. They should be
located away from the heating appliance and close
to the sleeping areas. Follow the smoke detector
manufacturer’s placement and installation instructions,
and be sure to maintain regularly.
2. AconvenientlylocatedClassAreextinguisher.
3. A practiced evacuation plan, consisting of at least two
escape routes.
4. Intheeventofachimneyre:
a. Prepare occupants for immediate evacuation
b. Notifyredepartment
D. Combustible/Non-combustible Materials
• Combustible Material
Material made of or surfaced with wood, compressed
paper, plant bers, plastics, or any material capable
of igniting and burning, whether ame-proofed or not,
plastered or unplastered.
• Non-combustible Material
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.
• Non-combustible Sealant Material
Sealants which will not ignite and burn: Rutland, Inc.
Fireplace Mortar #63, Rutland 76R, Nuflex 304, GE
RTV106 or GE RTB116 (or equivalent).
E. Seasoned Wood
Burn only dry seasoned wood.
• Storewoodundercover,outoftherainandsnow.
• Dryandwell-seasonedwoodwillnotonlyminimizethe
chance of creosote formation, but will give you the most
efcientre.
• Evendrywoodcontainsatleast15%moisturebyweight,
and should be burned hot enough to keep the chimney
hot for as long as it takes to dry the wood out - about one
hour.
• Itisawasteofenergytoburnunseasonedwoodofany
kind.
Deadwoodlying on the forest oor should be considered
wet, and requires full seasoning time.
• Standingdeadwoodcanbeconsideredtobeabout2/3
seasoned.
• Totellifwoodisdryenoughtoburn,checktheendsof
the logs.
• Iftherearecracksradiatinginalldirectionsfromthecenter,
it is dry.
• Ifyourwoodsizzlesinthere,eventhoughthesurface
is dry, it may not be fully cured.
C.Overring
Donotover-re.
Over-ring may ignite creosote or will damage
the stove and chimney.
Topreventover-ringyourstove,DONOT:
• Useammableliquids
• Overloadwithwood
• Burntrashorlargeamountsofscraplumber
• Permittoomuchairtothere
• Useofprocessedsolidfuelrelogs
WARNING
Fire Risk
1. Symptoms of Over-Firing
Symptomsofover-ringmayincludeoneormoreofthefol-
lowing:
 • Chimneyconnectororapplianceglowing
 • Roaring,rumblingnoises
 • Loudcrackingorbangingsounds
 • Metalwarping
 • Chimneyre
2. What To Do if Your Stove is Over-Firing
• Immediatelyclose the door and air controls to reduce
airsupplytothere.
 • Ifyoususpectachimneyre,callthe redepartment
and evacuate your house.
 • Contactyourlocalchimneyprofessionalandhaveyour
stove and stove pipe inspected for any damage.
 • Do not use your stove until the chimney professional
informs you it is safe to do so.
Hearth&HomeTechnologiesWILLNOTwarrantystoves
thatexhibitevidenceofover-ring.Evidenceofover-ring
includes, but is not limited to:
 • Warpedairtube
 • Deterioratedrefractorybrickretainers
 • Deterioratedbafeandotherinteriorcomponents

10 7075-208 October 14, 2013
VOYAGEUR GRAND
F. Burning Process
In recent years there has been an increasing concern about
air quality. Much of the blame for poor air quality has been
placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire have
developed cleaner-burning wood appliances that surpass
the requirements for emissions established by our governing
agencies.
These wood appliances must be properly operated in order
to ensure that they perform the way they are designed to
perform.
1. Kindling or First Stage
It helps to know a little about the actual process of burning in
order to understand what goes on inside the appliance. The
rststageofburningiscalledthekindlingstage.
In this stage:
• Wood is heated to a temperature high enough to evapo-
rate the moisture present in all wood.
• Wood will reach the boiling point of water (212°F) and will
not get any hotter until the water is evaporated.
This process takes heat from the coals and tends to cool the
appliance.
Fire requires three things to burn:
• Fuel
• Air
• Heat
If heat is robbed from the appliance during the drying stage,
the new load of wood has reduced the chances for a good
clean burn.
Itisalwaysbesttoburndry,seasonedrewood.Whenthe
wood isn’t dry, you must open the air controls and burn at a
high burn setting for a longer time to start it burning.
The heat generated from the re should be warming your
homeandestablishingtheuedraft,notevaporatingthemois-
ture out of wet, unseasoned wood, resulting in wasted heat.
2. Second Stage
Inthesecondarystagewoodgivesoffammablegaseswhich
burnabovethefuelwithbrightames.
During this stage of burning:
• Theamesmustbemaintainedandnotallowedtogoout
toensurethecleanestpossiblere.
•Iftheamestendtogoout,itissettoolowforyourburn-
ing conditions.
The air control located at the upper right hand corner is used to
adjustforburnrates.ThisiscalledtheBurn Rate Air Control.
Figure 11.1 on page 11.
3. Final Stage
Thenalstageofburningisthecharcoalstage.Thisoccurs
when the ammable gases have been mostly burned and
only charcoal remains. This is a naturally clean portion of
theburn.Thecoalsburnwithhotblueames.
• It is very important to reload your appliance while enough
lively hot coals remain in order to provide the amount of
heat needed to dry and rekindle the next load of wood.
• It is best to open the Burn Rate Air and Start-Up Air Con-
trols before reloading. This livens up the coalbed and
reduces excessive emissions (opacity/smoke).
• Opendoorslowlysothatashorsmokedoesnotexitap-
pliance through opening.
• Break up any large chunks and distribute the coals so
that the new wood is laid on hot coals.
Air quality is important to all of us, and if we choose to use
wood to heat our homes we should do so responsibly.
We need to learn to burn in the cleanest way possible allowing
us to continue using our wood appliances for many years to
come.
NOTICE: Improper operation can turn any wood appli-
ance into a smoldering environmental hazard.

October 14, 2013 7075-208 11
VOYAGEUR GRAND
Figure 11 .1 Start-up and Burn Rate Air Controls
Burn Rate Control
ACC Start-up
Air Control
HIGH
LOW
To activate: Push back until it stops
and then pull forward until it stops
G. Automatic Combustion Control (ACC)
Typically,whenyoubuildare,youopentheaircontrolsfully
andmonitortheretopreventitfromgoingintoanoverre
situation and/or burning your wood up too quickly before you
shut down the air controls to the desired burn rate.
When using the Automatic Combustion Control (ACC) system,
youdo nothaveto continuallymonitorthe re.Once you
settheACCsystemitwillcontrolthereforyou.Followthe
instructions below to learn how to operate your stove with
ease.
H. Air Controls
1. Start-Up Air Control
The Start-Up Air Control has two primary functions.
The rst function is to activate theAutomatic Combustion
Control system (ACC).
• PushtheStart-UpAirControlallthewaybackuntilitstops
and then pull forward to the front of the appliance until it
stops. Figure 11.1.
• Thefrontairchannelopensandallowsairtoenterthefront
of the appliance for approximately 20-25 minutes.
• Thefrontairchannelgraduallyshutsdownuntilitiscom-
pletely closed at the end of the 20-25 minutes.
• ThereisnowcontrolledbytheairsuppliedbytheBurn
Rate Air Control. Figure 11.1.
• Thisfunctionshouldbeperformedeachtimeyoureload
the appliance.
The second function of the Start-Up Air Control is operation
of the rear air system.
• Pushthe Start-UpAirControl3/8 inch (9.5mm)backto
allowrearairtoentertherebox.Figure 11.1.
• TherearairisusedprimarilyduringaHighBurnRate.
• In some instances rear air is desired during normal oper-
ation to help with combustion of fuel towards the back of
thereboxparticularlywhenburninghardwoods.
• The rear air is controlled independently from theACC
system.
2. Burn Rate Air Control
• The air supply enters at the upper front of the rebox,
near the top of the glass door.
• This preheated air supplies the necessary fresh oxygen
to mix with the unburned gases, helping to create the
second, third and fourth combustion process.
• ThisairisregulatedbytheBurnRateAirControl.
• TherearefoursettingsHigh,Medium-High,Medium-Low
and Low.
• WhenthecontrolisraisedallthewayupitisontheHigh
setting and when pushed all the down it is on the Low
setting. Figure 11.1.

12 7075-208 October 14, 2013
VOYAGEUR GRAND
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer Bracket
I.BurnRatesandOperatingEfciency
Formaximumoperatingefciency
1. Burn dry, well-seasoned wood.
2. Follow these burn rate instructions below.
*NOTE: These are guidelines. Actual settings may vary with
type of wood, chimney draft, altitude and other variables.
Burn Rates
1. Starting a Fire and Reloading
• Open both controls fully by raising the Burn Rate Air Con-
trol all the way up until it stops and push the Start-up Air
Control back until it stops.
• The blower tends to cool the appliance. Leave the blower
off until the burn is well established, i.e., 30 minutes.
• After loading the appliance with wood and starting the
re,setbothcontrolstothedesiredsettingbyfollowing
the burn rate instructions below.
2. High Burn Rate - Maximum Heat*
• Raise the Burn Rate Air Control all the way up until it stops
(top marker) to a fully open position.
• Push the Start-Up Air Control all the way back until it stops
and leave it there.
• This setting over-rides the timer system (ACC) so you
mustmonitortherecloselywhileinthissetting.
3. Medium-High Burn Rate - 15,000 to 30,000 BTU/hr*
• Raise the Burn Rate Air Control all the way up until it
stops (top marker) to a fully open position.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• Thisactivatesthetimersystem(ACC).
4. Medium-Low Burn Rate - 10,000 to 15,000 BTU/hr*
• RaisetheBurnRateAirControluptothebottomofthe
middle marker and stop.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• Thisactivatesthetimersystem(ACC).
5. Low Burn Rate - Below 10,000 BTU/hr*
• LeavetheBurnRateAirControlatthebottommarker.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• Thisactivatesthetimersystem(ACC).
*NOTE: These are approximate settings, and will vary with
type of wood or chimney draft. Due to altitude and other
environmental circumstances, this operational information
is a guideline only.
WARNING
Risk of Fire or Chimney Fire.
AvoidOverre
DO NOT over-ride the Automatic Combustion
ControlwhentheburnrateissettoHIGH
CORRECT POSITION
J.CorrectBafe&BlanketPlacement
Ceramic Blanket and Bafe Board MUST be in
contactwiththebackofthereboxandevenwith
each other in the front.
Figure 12.1 - CorrectBafeandBlanketPositions
Improperbafeplacementmaycause:
 • Overheatingofrebox
 • Overheating the chimney
Bafemustbeplacedproperly(seeinstructions)
Replacebafeifdamagedormissing.
WARNING
Fire Risk
Note: Thisaregenericdrawingsandmaynot
representyourspecicmodel.
NOTE: Amissing,damagedorimproperlypositionedbafe
isdangerousandmaycausedamageandpoorefciency.It
will also void your warranty.

October 14, 2013 7075-208 13
VOYAGEUR GRAND
INCORRECT POSITIONS
CeramicBlanketandBafeBoardareNOT
incontactwiththebackoftherebox.
Ceramic Blanket is NOT in contact with the
backofthereboxandNOTevenwiththe
BafeBoardinthefront.
Ceramic Blanket is bunched up at the back
ofthereboxandNOTevenwiththeBafe
Board in the front.
Figure 13.1 - IncorrectBafeandBlanketPositions
Ceramic Blanket
Back of Firebox
Baffle Board
K. Building A Fire
Beforelightingyourrstreintheappliance:
1. Conrm the bafe and ceramic blanket are correctly
positioned. They should be even with the front tube and
resting on all tubes. See page 12.
2. Remove all labels from glass.
Therearemanywaystobuildare.Thebasicprincipleis
to light easily-ignitable tinder or paper, which ignites the fast
burningkindling,whichinturnignitestheslow-burningre-
wood.Hereisonemethodthatworkswell:
1. Open the Burn Rate Air and Start-Up Air Controls fully.
2. Placeseveralwadsofcrushedpaperonthereboxoor.
Heatingtheuewithslightlycrumplednewspaperbefore
adding kindling keeps smoke to a minimum.
3. Lay small dry sticks of kindling on top of the paper.
4. Make sure that no matches or other combustibles are in
the immediate area of the appliance. Be sure the room
isventilatedandtheueunobstructed.
5. Light the paper in the appliance. NEVER light or rekindle
rewithkerosene,gasoline,orcharcoallighteruid;the
results can be fatal.
6. Once the kindling is burning quickly, add several full-length
logs 3 to 4 inches (76 - 102mm) in diameter. Be careful
nottosmotherthere.Stackthepiecesofwood1/2to
1inchapart(13-25mm);nearenoughtokeepeachother
hot,butfarenoughawayfromeachothertoallowairow
between them.
7. Set the Burn Rate Air Control and activate the timer sys-
tem (ACC).
8. When ready to reload, It is best to fully open both the Burn
Rate Air and Start-up Air Controls before reloading.
 • This livensupthecoalbed and reduces excessive
emissions (opacity/smoke).
 • Opendoorslowlysothatashorsmokedoesnotexit
appliance through opening.
 • Largelogsburnslowly,holdingarelonger.
 • Small logs burn fast and hot, giving quick heat.
9. As long as there are hot coals, repeating steps 6 through
8willmaintainacontinuousre.
NOTE:
• Buildreonbrickreboxoor.
• DoNOTusegrates,andironsorothermethodstosupportfuel.
Itwilladverselyaffectemissions.
Odors and vapors released during initial operation.
• Curingofhightemperaturepaint.
• Openwindowsforaircirculation.
Odors may be irritating to sensitive individuals.
CAUTION
Fire Risk.
Keep combustible materials, gasoline and other
ammablevaporsandliquidsclearofappliance.
•DoNOTstoreammablematerialsinthe
WARNING
appliance’s vicinity.
•DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,
CHARCOALLIGHTERFLUIDORSIMILARLIQUIDSTO
STARTOR“FRESHENUP”AFIREINTHISHEATER.
• Keepallsuchliquidswellawayfromtheheaterwhileitisin
use.
• Combustiblematerialsmayignite.

14 7075-208 October 14, 2013
VOYAGEUR GRAND
M. Wood Fuel
Soft woods Hard woods
 •DouglasFir   •Oak
 •Pine   •Maple
 •Spruce   •Apple
 •Cedar   •Birch
    •Poplar
    •Aspen
    •Alder
Moisture
Themajorityoftheproblemsapplianceownersexperience
are caused by trying to burn wet, unseasoned wood.
• Wet, unseasoned wood requires energy to evaporate the
water instead of heating your home, and
• Causesevaporatingmoisturewhichcoolsyourchimney,
accelerating formation of creosote.
Seasoned Wood
• Cutlogstosize
• Splitto6inches(152mm)orlessindiameter
• Airdrytoamoisturecontentofnotmorethan20%
- Soft wood - about nine months to dry
- Hardwood-abouteighteenmonthstodry
NOTICE: Seasoning time may vary depending on drying
conditions.
Processed Solid Fuel Fire Logs
• NOTpermittedforuseinthisappliance
WARNING
Fire Risk.
•DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDSSUCHASGASOLINE,NAPTHAOR
ENGINE OIL.
• DONOTUSECHEMICALSORFLUIDSTOSTARTA
FIRE.
• Do NOT burn treated wood or wood with salt (driftwood).
•May generate carbon monoxide if burn material other
than wood.
May result in illness or possible death.
Hardwood vs Softwood
Your appliance performance depends on the quality of the
rewoodyouuse.
• Seasonedwoodcontainsabout8,000BTUsperpound.
• Hardwoodsaremoredensethansoftwoods.
• Hardwoodscontain60%moreBTUsthansoftwoods.
• Hardwoodsrequiremoretimetoseason,burnslowerand
are harder to ignite.
• Softwoodsrequirelesstimetodry,burnfasterandare
easier to ignite.
• Starttherewithsoftwoodtobringtheapplianceupto
operating temperature and to establish draft.
• Addhardwoodforslow,evenheatandlongerburntime.
•Do NOT burn wet or green wood.
•Store wood in dry location.
•Stack wood so both ends are exposed to air.
Wet, unseasoned wood can cause accumulation of
creosote.
Fire Risk.
WARNING
WARNING
Fire Risk
Do NOT store wood:
• Infrontoftheappliance.
• Inspacerequiredforloadingorashremoval.
L. Fuel Reloading Instructions
1. This appliance has a large door with an exceptional view
ofthere.
 • Openstoabout90degreesandhasabuilt-instop.
 • Dooropens26inches(660mm)whichgoesbeyondthe
standardsizehearthpadcoveringtheoorinfrontof
the appliance.
 • Maywanttouseahearthruginfrontofthehearth
pad to protect the ooring from ash spillage and
continuous cleaning of carpet, etc.
2. Open door slowly so that ash or smoke does not exit ap-
pliance through opening.
• Check the level of the ash build-up. Remove ash if it
reaches the top of the brick covers. Ash should not be
spilling over the brick covers onto the ashlip.
 • Any ash on the ashlip can be pressed into the door
gasket and shorten the life of the gasket.
 • Iftheashislefttoaccumulateontheashlipitcaninter-
fere with the door closing and/or falling out onto the
hearth pad or beyond.
Check the ash level each time you reload.

October 14, 2013 7075-208 15
VOYAGEUR GRAND
Blower Controls Under Ash Lip
MANUAL: over
-
rides the internal
snap disc
AUTO: Fan with turn ON/OFF
automatically and is controlled
by the internal Snap Disc
NOTE: Formaximumefciencyandlowestemissions,
when operating the blower in either the automatic or
manual setting for the low and medium low burn settings
leave the blower off until the burn is well established, i.e.,
30 minutes.
6. The blower is equipped with a rheostat (speed control).
The highest blower speed is obtained by turning the
rheostaton,thenadjustingbacktowards“OFF”asfaras
possible without turning the blower off. For a low blower
speed, turn the control knob clockwise as far as possible
Storing Wood
Steps to ensure properly seasoned wood:
• Stack wood to allow air to circulate freely around and
through woodpile.
• Elevate wood pile off ground to allow air circulation
underneath.
• Smallerpiecesofwooddryfaster.Anypieceover6in.
(152 mm) in diameter should be split.
• Wood(wholeorsplit)shouldbestackedsobothendsof
each piece are exposed to air. More drying occurs through
the cut ends than the sides.
• Store wood under cover to prevent water absorption
from rain or snow. Avoid covering the sides and ends
completely.
N. Operating the Blower Control Box with
Snap Disc
1. The blower will turn on/off automatically when set to
AUTO. Figure 15.1.
2. When set to MANUAL, the fan will turn on/off only when
you turn it on or off. This setting over-rides the internal
snap disc.
3. Adjust the speed of the fan by turning the HIGH/LOW
knob to the desired setting.
O. Blower Operating Instructions
1. Initial (cold) startup: Open both controls fully by rais-
ing the Burn Rate Air Control all the way up until it stops
and push the Start-up Air Control back until it stops. The
blower tends to cool the appliance. Leave the blower off
until the burn is well established, i.e., 30 minutes.
2. High Burn Setting: Both controls are open. Burn Rate
Air Control is pulled up and the Start-up Air Control is fully
pushed in. Blower may remain on.
3. Medium High Burn Setting*: Burn Rate Air Control
is closed then opened to 1 inch (pull up )to fully open.
Blower may remain on.
4. Medium Low Burn Setting*: Burn Rate Air Control is
closed then opened to 1/4 inch to 1/2 inch. Leave the
blower off until the burn is well established, i.e., 30 min-
utes.
5. Low Burn Setting*: Burn Rate Air Control is closed.
Leave the blower off until the burn is well established, i.e.,
30 minutes.
*NOTE: For burn settings 3 to 5 the Start-up Air Control
needs to be pushed in (Open) then pulled forward to acti-
vate the Automatic Combustion Control (ACC).
Figure 15.1
NOTICE!
Do NOT operate a circulating fan within close proxim-
ity, approximately 4 ft (1.2m), of appliance
 •Canreverseairow,blowinghotairintoappliance
cavity.
 •Candamageapplianceblowerduetooverheating.

16 7075-208 October 14, 2013
VOYAGEUR GRAND
R. Opacity (Smoke)
Opacity is the measure of how cleanly your appliance is
burning.
Opacity is measured in percent:
• 100%opacityiswhenanobjectistotallyobscuredby
the smoke column from a chimney, and
• 0%opacitymeansthatnosmokecolumncanbeseen.
As you become familiar with your appliance, you should peri-
odically check the opacity. This will allow you to know how to
burn as nearly smoke-free as possible (goal of 0% opacity).
Q. Frequently Asked Questions
ISSUES SOLUTIONS
Odor from appliance Whenrstoperated,thisappliancemayreleaseanodorfortherstseveralhours.Thisis
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Whirring sound The blower may produce a whirring sound which increases in volume as the speed is
increased.
CALL YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrare.comtondadealer.
Figure 16.1 - Clear Space
P. Clear Space
• DoNOTplacecombustibleobjectswithin4ft(1.2m)of
the front of appliance. Figure 16.1.
•DoNOTplacecombustibleobjectswithin48
inches in front of the appliance.
•Hightemperaturesmayigniteclothing,furnitureor
draperies.
Fire Risk.
WARNING
NOTICE!
Do NOT operate a circulating fan within close prox-
imity, approximately 4 ft (1.2m), of appliance
 •Canreverseairow,blowinghotairintoappli-
ance cavity.
 •Candamageapplianceblowerduetoover-
heating.
Maintain 4 ft (1.22m) clearance to
combustible in front of appliance

October 14, 2013 7075-208 17
VOYAGEUR GRAND
Whenproperlymaintained,yourreplacewillgiveyou
many years of trouble-free service. Contact your dealer to
answer questions regarding proper operation, troubleshoot-
ing and service for your appliance. Visit www.quadrare.
comtondadealer.We recommend annual service by a
qualiedservicetechnician.
A. Disposal of Ashes
• Frequency: When ash reaches the top of the brick
covers (should not spill over covers). Leave 1/4 inch
(6mm) of ash in the bottom of the firebox.
• By:Homeowner
WARNING! Risk of Fire! Ashescouldcontainhotembers.
• Placeashesinametalcontainerwithatight-ttinglid.
• Theclosedcontainershouldbeplacedonanoncombustible
oor or on the ground, well away from all combustible
materials,pendingnaldisposal.
• Iftheashesaredisposedofbyburialinsoilorotherwise
locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled
B. Chimney and Chimney Connector Inspec-
tion/Cleaning
• Frequency: Every 2 months during heating season or
as recommended by a certied chimney sweep; more
frequently if chimney exceeds or is under 14-16 feet (4.3
to 4.8m) measured from bottom of appliance.
• By: Certiedchimneysweep
• Removeall ash from the rebox and extinguishallhot
embers before disposal.
• Allow the appliance to cool completely.
• If your type of installation involves a full reline of the
chimney,itwillbenecessarytoeitherremovethebafe
fromtheinsert,orremovetheinsertfromthereplaceand
disconnect the vent prior to cleaning the chimney. Refer to
page 24 inthismanualforinstructionsonBafeRemoval.
• If your type of installation is direct connect within a masonry
chimney, the insert will need to be pulled out from the
replaceanddisconnectedfromtheuepriortocleaning
the chimney.
• The creosote or soot should be removed with a brush
specicallydesignedforthetypeofchimneyinuse.
• Cleanoutfallenashesfromtherebox.
• It is also recommended that before each heating season
the entire system be professionally inspected, cleaned
and repaired if necessary.
3 Maintenance and Service
WARNING! Risk of Fire! - Donotusechimneycleanersor
amecolorantsinyourappliance.Itwillcorrodeyourpipe.
Creosote - Formation and Need for Removal
• When wood is burned slowly, it produces tar and other
organic vapors, which combine with expelled moisture to
form creosote.
• The creosote vapors condense in the relatively cool
chimneyueofaslow-burningre.
• As a result, creosote residue accumulates on the ue
lining. When ignited this creosote makes an extremely
hotre.
• The chimney and chimney connector shall be inspected
every two months during the heating season to determine
when a creosote buildup has occurred.
• When creosote has accumulated it shall be removed to
reducetheriskofachimneyre.
C. Appliance Inspection - Routine
•Frequency: Every 2 months at the same time the chim-
ney and chimney connector are inspected.
• By:Homeowner
Check for:
• Cracksinglass
• Doorhandle-smoothcamoperation
• Bafeandceramicblanketcorrectplacement
• Bafeforwarpage
• Firebrickforcracks,brokenorcrumbly
• Doorgasket.(Dollarbilltest).Placeadollarbillbetween
the stove and the door and then shut the door. If you can
pull the dollar bill out, replace the door gasket.
• Glassframeforloosescrews
D. Cleaning Plated Surfaces
• Frequency:As desired
• By:Homeowner
• Clean all the ngerprints and oils from plated surfaces
BEFORE ringtheapplianceforthersttime.
• Ifnotcleanedproperlybeforelightingyourrstre,the
oils can cause permanent markings on the plating.
• Aftertheplatingiscured,theoilswillnotaffectthenish
and little maintenance is required.
• Wipe clean as needed.
CAUTION! Do not use polishes with abrasives.  It will
scratchplatedsurfaces.

18 7075-208 October 14, 2013
VOYAGEUR GRAND
E. Glass Cleaning
• Frequency:As desired
• By:Homeowner
• Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack.
• If the deposits on the glass are not very heavy, normal
glass cleaners work well. Heavier deposits may be
removed by using a damp cloth dipped in wood ashes or
by using a commercially available oven cleaner.
• After using an oven cleaner, it is advisable to remove any
residue with a glass cleaner or soap and water. Oven
cleanerleftonduringthenextringcanpermanentlystain
theglassanddamagethenishonplatedmetalsurfaces.
• Aportionofthecombustionairenteringthereboxisde-
ecteddownovertheinsideofthedoorglass.
• Thisairow“washes”theglass,helpingtokeepsmoke
from adhering to its surface.
• Whenoperatedatalowburnrate,lessairwillbeowing
over the glass and the smoky, relatively cool condition of
alowrewillcausetheglasstobecomecoated.
• Operating the appliance with the Burn Rate Air Control
and Start-Up Air Control all the way open for 15-20 min-
utes should remove the built up coating.
CAUTION! Handle glass assembly with care. Glass is
breakable.
• Avoidstriking,scratchingorslammingglass
• Avoidabrasivecleaners
• Donotcleanglasswhileitishot
F. Inspect Firebrick
• Frequency:After each ash removal
• By: Homeowner
Replacetherebrickiftheybecomecrumblyand/orifthere
is a 1/4 inch (6.35mm) gap between the bricks.
Thereboxislinedwithrebrick,whichhasexceptionalin-
sulatingproperties.Donotuseagrate;simplybuildareon
thereboxoor.Donotoperateappliancewithoutrebrick.
1. After the coals have completely cooled, remove all old
brickandashfromunitandvacuumrebox.
2. Remove new brick set from box and lay out to the diagram
shown in the instructions that come with the brick set or
refer to the diagram on the service parts list at the end
of this manual.
3. Lay bottom bricks in unit.
4. Install rear bricks on the top of the bottom bricks. Slide
topofbricksundercliponbackofreboxwallandpush
bottom of bricks back.
5. Install side bricks. Slide top of brick under clips on side
ofreboxandpushthebottomofthebrickuntilitisush
with the side of the unit.

October 14, 2013 7075-208 19
VOYAGEUR GRAND
Bafe&Blanket
Optional Blower
Chimney System
Firebrick&AshRemoval
Door&GlassAssemblies
DoorHandle
Frequency
MONTHLY
or
After Every
Cord of Wood
Bafeandblanketplacementiscriticalto
heatoutput,efciencyandoveralllifeof
theunit.Makesurethebafeispushedall
ofthewaytothebackofthereboxand
theblanketislayingat.Inspectbafefor
cracks.
YEARLY
or
After Every
4 Cords of
Wood
Vacuum the blower impellers.
EVERY 2
MONTHS
or
After Every
4 Cords of
Wood
T he chimney and chimney cap must be in-
spected for soot and creosote every two
months during the burn season or more
frequency if chimney exceeds or is under 14-
16 ft (4.3m-4.8m) measured from bottom of
appliance.
This will prevent pipe blockage, poor draft,
andchimneyres.
Always burn dry wood to help prevent cap
blockage and creosote build-up.
WEEKLY
or
After Every
25 Loads of
Wood
WEEKLY
or
After Every
25 Loads of
Wood
Keep door and glass gasket in good shape
to maintain good burn times on a low burn
setting. To test: place a dollar bill between the
stove and door and then shut the door. If you
can pull the dollar out, remove one washer
from door handle behind latch cam and try
again. If you can still pull it out, replace the
door gasket.
Check the glass frame for loose screws to
prevent air leakage. Check glass for cracks.
WEEKLY
or
After Every 25
Loads of Wood
Checkthedoorlatchforproperadjustment.
This is very important especially after the door
rope has formed to the stove face.
Check door handle for smooth cam operation.
Task
CAUTION! Allow the appliance to completely cool
down before performing any cleaning or maintenance.
Starttherstinspectionaftertherst2monthsofuse,orif
performancechanges,andadjustyourscheduleaccording-
ly. Maintenance is required for safe operation and must be
performed to maintain your warranty.
G. Quick Reference Maintenance Guide
Baffle
Blanket
Locknut
Door Cross Section
(example)
Latch Cam
Spacing
Washers
Square Key
Door Handle
Spring
Handle
Ashes must be cool before you can dispose
of the ashes in a non-combustible container.
Firebrickisdesignedtoprotectyourrebox.
Afterashesareremoved,inspectthere-
brickandreplacerebricksthatarecrum-
bling, cracked or broken.

20 7075-208 October 14, 2013
VOYAGEUR GRAND
With proper installation, operation, and maintenance your wood stove will provide years of trouble-free service. If you do
experienceaproblem,thistroubleshootingguidewillassistyouoraqualiedservicepersoninthediagnosisofaproblem
and the corrective action to be taken.
Start Fire Problems Possible Cause Solution
Cannotgetrestarted
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Not enough kindling/paper or no
kindling/paper
Usedrykindling,morepaper.Arrangekindling&
wood for air movement.
Notenoughairforretoignite
Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Checkforueblockage.
Pre-warmuebeforestartingre(refertoBuilding
a Fire Section).
Check for adequate vent height (refer to Chimney
HeightSection).
Open window below the appliance towards the
wind.
Wood condition is too wet, too
large
Use dry, seasoned wood (refer to Seasoned Wood
Section).
Bed of coals not established
before adding wood
Startwithpaper&kindlingtoestablishbedof
coals (refer to Building a Fire Section).
Flue blockage such as birds’
nests or leaves in termination
cap
Havechimneyinspectedforcreosoteandcleaned
byacertiedchimneysweep.
Down draft or negative pressure
Competition with exhaust
devices
Do not use exhaust fans during start-up (refer to
Negative Pressure Section).
Open window below the appliance towards the
wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mixinlessseasonedwoodafterreisestablished
(refer to Wood Fuel Section).
Overdrafting
Checkforcorrectventheight;toomuchvertical
height creates overdrafting.
Check location of vent termination (refer to
Chimney Termination Requirement Section).
4 Troubleshooting Guide