Qualife Pillgo User manual

2019
User Manual for
Pillgo Smart Pillbox and App
FOR ANDROID AND IOS USERS
QUALIFE HONG KONG LIMITED

1
Table of Contents
Overview........................................................................................................................2
Key features....................................................................................................................2
Pillgo Smart Pillbox structure.........................................................................................3
Status LED light indication..............................................................................................3
Setting up Pillgo Smart Pillbox .......................................................................................4
Charging Your Smart Pillbox...................................................................................4
Switching on Your Smart Pillbox.............................................................................4
Installing the Pillgo app..................................................................................................4
Registration and login ....................................................................................................5
Connecting with your Smart Pillbox...............................................................................5
Setting up your profile ...................................................................................................5
Setting your medication schedule .................................................................................5
Taking your medication..................................................................................................6
Refilling pills ...................................................................................................................7
Changing the 7-slot exchangeable compartment..........................................................7
Using the built-in pill cutter ...........................................................................................8
Common operations ......................................................................................................9
Shutting down Your Smart Pillbox..........................................................................9
Muting Your Smart Pillbox to stop the sound alert ...............................................9
TODAY.............................................................................................................................9
Editing your medication schedule................................................................................10
Dashboard....................................................................................................................10
Tracking other user’s performance and records..........................................................11
Setting ..........................................................................................................................11
Safety information .......................................................................................................12
Technical support.........................................................................................................13

2
Overview
Pillgo is an innovative pillbox paired with mobile applications, which comprises pre-
scheduled medication plans, reminding alerts, remote monitoring function for
caregivers and comprehensive dose-taking records to oversee the users’ habits for
detailed analysis. With Pillgo, you can effectively control your or your loved ones’
daily medication consumption and improve medication adherence.
Key features
Intelligent Reminder
When it's the time for a user to take the scheduled dose, Pillgo will give an audio alert,
and the corresponding compartment of Pillgo will flash in white. The bundled app
will also send a notification to the user.
Wrong Dose Alert
Pillgo would produce audio and visual alerts if a user chose a wrong compartment
during the scheduled time.
Health Record
Pillgo records the medication history and helps users meet personal health goals.
Remote Monitoring
Family members, caregivers and professionals can receive notifications directly
through the mobile app to see if the user adheres to the medication plan.
Medical Tips
Pillgo collates verified information to promote the wellbeing of users.
Exchangeable Compartments
Pillgo supports accessories with different configurations of compartments to
support personal medication patterns.
Built-in Pill Cutter
Pillgo includes a built-in pill cutter, which saves users the hassle of bringing an extra
pill cutter.

3
OCR for Pill Information Input
Users could simply take a picture of the medicine label and Pillgo would
automatically record the pill information. It allows effortless data entry which highly
enhances convenience.
Allergy/DDI Alert
Pillgo could be formed as the second opinion of potential drug allergy by alerting
users, so as to lower the risk of taking wrong medication causing deterioration in
health condition.
Biomarker Tracker Connection
Users can connect with different biomarker trackers to facilitate health status
monitoring at once, such as heart rate, blood pressure and respiratory rate. Hence,
they can understand more how their health condition is being affected by their
medication.
Pillgo Smart Pillbox structure
Status LED light indication
The status LED is next to ❼. Its colour and flashing speed indicate the followings:
GREEN – Turned on without connection to the Pillgo App
BLUE flashing fast– Turned on and attempting to connect with the Pillgo App through
Bluetooth
BLUE flashing slowly– Turned on and connected with the Pillgo App through
Bluetooth
RED flashing fast– Low battery
RED flashing slowly– Charging
❸
❹
❺
❻
❼
❽

4
Setting up Pillgo Smart Pillbox
Charging Your Smart Pillbox
Step 1 Connect ❶ to ❽.
Step 2 Connect ❷ to a USB port with a power supply (e.g. AC adaptor with USB
power supply).
Step 3 When the Pillgo Smart Pillbox is charging, the LED light will flash in red quickly.
Step 4 When fully charged, the LED indicator will flash in green if no Pillgo Smart
Pillbox is connected, or flash in blue when it is connected with a Pillgo Smart Pillbox.
When the Pillgo Smart Pillbox battery level is 10% or lower, the LED light will flash
in red slowly.
Please fully charge the Pillgo Smart Pillbox before use. It takes up to 2 hours to
fully charge the Pillgo.
Switching on Your Smart Pillbox
Step 1 Press ❼ once.
The LED light will flash in green if your Smart Pillbox is not connected with your
mobile, or flash in blue when it is connected to your mobile.
Installing the Pillgo app
Pillgo syncs with the following devices that support Bluetooth 4.1 or above:
Apple iOS – OS 10.0+
Android OS – 5.0+
To get started, install the Pillgo app and pair your smart pillbox with your mobile
device:
Step 1 Search and download Pillgo Smart Pillbox, Medication
Reminder on the Google Play, or Pillgo Smart Pillbox on the App Store.
Note that the publisher is QUALIFE.
Step 2 Open the app and ensure that your mobile’s Bluetooth is turned on for the
app to connect with your Pillgo Smart Pillbox.

5
Registration and login
When you first open the Pillgo App, you will see the landing screen.
Step 1 You must create an account in order to use the app. Tap SIGN UP to create
your Pillgo account or LOGIN if you already created an account before.
Connecting with your Smart Pillbox
After logging into your account, you can connect with a Smart Pillbox.
Step 1 Hold down ❼ for 3 seconds to enable the connecting mode. The status light
will flash BLUE quickly.
Step 2 Swipe to choose your Smart Pillbox and click “Add Your Profile”.
If no smart pillbox is being found, you can click “Use App without Pillbox” to
continue using the Pillgo app without connecting to any pillbox.
Setting up your profile
Step 1 Enter your personal information, including name, gender, date of birth,
height, weight, country and ethnic group.
Step 2 Click “NEXT”.
Step 3 Check the disease you have and click “DONE” to finish setting up your profile.
You can uncheck all checkboxes if you do not have any disease.
Setting your medication schedule
You will be directed to the homepage of Pillgo after setting up the profile.
Step 1 Click the “+” at the top right-hand corner or “Schedule Now!” on the bottom
to add schedule.
Step 2 Click “Add Medicine” to add medicine information manually or “Add by
Camera” to add pill information using our Optical Character Reader. If you choose
to add medicine by camera, take a picture of the medicine label. Pill information will
be recorded automatically.
Click the right arrow to edit the pill information.
Step 3 Click “NEXT”.
Step 4 Choose your pill organising method, i.e. organising your pills by single or
multiple type per slot.

6
Step 5 Set the times you take per day and quantity for each medicine.
Step 6 Click “NEXT”.
After filling in your medication information, a weekly schedule will be automatically
generated. The preselected start date is today, and the default medication time will
be 08:00, 13:00, 18:00 and 23:00.
If you would like to change the default medication time, click onto the time to
change the medication time.
Step 5 Check the checkbox(es) for the corresponding pill and time. Note that the
number of checkbox(es) you checked must be the same as the number of times/day
you entered in the previous page.
Step 6 Click “DONE” to save your medication schedule.
You can now have a worry-free medication experience!
Go smarter. Go better.
Taking your medication
Pillgo Smart Pillbox has a dual sensor system to ensure the lid of the pillbox is
turned to the right compartment and pills are poured out. In order to record your
medication on the app and stop the pill-taking alert, you have to turn the lid to the
compartment with flashing LED light and turn the pillbox upside down. The Pillgo
App will record your medication as taken.
Step 1 Turn the cap
opening to the
compartment with
flashing LED light.
Step 2 Turn the Pillgo
Smart Pillbox upside
down to pour out the
medicines.
Step 3 Turn the cap
opening back to its
original position.

7
Step 4 Check that the slot you have taken on the Virtual Smart Pillbox on TODAY's
page is changed to EMPTY, and the medication schedule disappeared under TODAY.
Refilling pills
Step 1 Separate ❻ and the compartment box
(❸ and ❹).
Step 2 Pull out ❸ from ❹.
Step 3 Refill ❹ with pills.
Changing the 7-slot exchangeable compartment
You can change your 7-slot compartment easily to fit your medication pattern.
Step 1 Separate ❻ and the compartment box (❸ and ❹).
Step 2 Combine another compartment box with ❻.

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Using the built-in pill cutter
Step 1 Separate ❻ and the
compartment box
(❸ and ❹).
Step 2 Pull out ❸
from ❹.
Step 3 Pull out
❺ in between
the 1st and 7th
compartment.
Step 4 Put the pill you want to cut in the middle of the 1st and 7th compartment. Put
❺ back to its original position and press it.
Step 5 The pill will be split in half.
You may need to press harder to split large pills.

9
Common operations
Shutting down Your Smart Pillbox
Step 1 Hold down ❼for 10 seconds until the LED light is not flashing.
Muting Your Smart Pillbox to stop the sound alert
Step 1 Press ❼ once when the “beep” alert is releasing.
**TODAY
TODAY is the overview of your medication scheduled today.
Your medication schedule of today.
BLUE: Upcoming
ORANGE: Late
Left or right arrow to change the day.
Slot Status
BLUE: Upcoming
ORANGE: Late
PINK: Missed
GREY: Occupied with pills
EMPTY: No schedule
The performance index is your
percentage of medications taken
on time.
Battery level
Connected
Disconnected
Flight mode ON
Flight mode OFF
FIND DEVICE
Help you locate
the pillbox.
EDIT PILL LIST
Add or remove
pill information.
Direct to this page
View your medication schedule
Direct to Dashboard
Direct to Setting

10
**Editing your medication schedule
Step 1 Click the “Schedule” icon on the bottom of the page.
Step 2 For each schedule, swipe left to edit.
Step 3 Click the pen icon.
You will be directed to the “Edit Individual Schedule” page to modify the
medication time. Please be notified that your medication date and pills cannot be
edited.
Step 3 Click “SAVE” to save the changes.
**Dashboard
Medical Wiki
Performance
Pillgo App shares health and disease
articles and videos for users to explore.
View your medication performance of
all your medications or a specific one.
You can customise the time range by
clicking the date.
Record
Tracker
Click "Record" to view your past
medication records. You can customise
the time range by clicking the date.
View the monitored device’s
medication performance index,
medication records and the “TODAY”
page.

11
**Tracking other user’s performance and records
You can view the devices you are monitoring and their corresponding quantifiable
performance index on the “TRACKER” page.
Step 1 Click “TRACKER” on the dashboard.
Step 2 Click “EDIT” to add or remove the monitored devices.
Step 3 Click “CONFIRM” to save your changes.
Step 4 Click onto the monitored device, and you will be switched to the
corresponding user.
Step 5 Tab “TODAY”, “Performance” and “Record” to view the patient’s details.
You cannot edit anything of the monitored device.
Step 6 Go back to the “TRACKER" page and click your device name to return to your
profile.
**Setting
Step 1 Click “Setting” on the dashboard.
Change your password and app
language. Click “SAVE” to save your
changes
Change your profile picture.
Click “LOGOUT” to log out from your
account.
Edit your profile.
Mute/Unmute your pillbox.
Switch your pillbox mode between
“Connect to pillbox” and “App-only”.
Direct to our pillbox’s website and
FAQs.
Turn on/off the flight mode.
Switch your medicine sorting
method between by type/dose.

12
Safety information
Please follow the rules outlined in this guide closely to ensure your safety and
flawless operation:
⚫Be cautious of any edges, uneven surfaces, plastic parts, accessories or
packaging to prevent possible injury or damage. Take note that this product
should not be placed in your mouth.
⚫Do not modify, repair or dismantle the product. Doing so may result in fire,
electric shock, a complete breakdown of the product, etc.
⚫Do not use any liquid to clean the product. Keep in mind that the surface of
the product should only be wiped with a clean dry cloth.
⚫Do not use this product in locations with high temperatures or high humidity
levels (e.g., bathrooms); ideally, the product should be used in a location free
of excessive dust and not exposed to direct sunlight.
⚫Do not insert foreign objects or liquids into the product; this could damage
the product.
⚫Refrain from dropping the product or bumping it against other objects.
⚫Do not use this product in hazardous locations.
⚫Should any abnormal situations or problems occur while using this product,
discontinue its use immediately.
⚫The product may explode if disposed of in a fire.
⚫Immediately discontinue using this device if an allergic reaction occurs or you
feel discomfort.
⚫Keep out of reach of children. Do not allow children to play with your product
or its accessories. They could hurt themselves or others and could
accidentally damage the product. Your product and its accessories may
contain small parts that could become detached and create a choking hazard.
In no event shall Qualife Hong Kong Limited be liable to you or to any other party
for any loss or damage whatsoever or howsoever caused directly or indirectly in
connection with your access to or use of this user manual, the content thereon or
any goods, materials or services available therefrom, whether based in contract,
tort and whether negligent or otherwise. Without limiting the generality of the
above, under no circumstances shall Qualife Hong Kong Limited be liable for any
incidental, special or consequential damages including without limitation any loss
in profits, business interruption, loss of business information or any other
pecuniary loss, personal injury or death that result from your access to or use of
this product.

13
Technical support
If you have problems with your Pillgo Smart Pillbox and App, please contact us at
[e-mail].
For more information, please visit: https://pillgo.co/
Your valuable comments and suggestions on improving Pillgo products are
welcomed.
©2019 Qualife Hong Kong Limited. All rights reserved.