Quartz Q16 User guide

Manual-01
Quartz
Q16/Q32
Routing Switcher
System Manual
Quartz Electronics Limited
59 Suttons Business Park
Reading
England
RG6 1AZ
Telephone [phone]
Facsimile [phone]
Web www.quartzuk.com
Sales e-mail [email protected]
Technical Support Telephone [phone]
Emergency Technical Support Mobile [phone]
Technical Support e-mail [email protected]
© Copyright Quartz Electronics Limited 2004
All rights reserved. No part of this manual may be adapted or reproduced in any form without the prior
written consent of Quartz Electronics Limited.

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 2
PREFACE
Thank you for buying a Quartz routing switcher. We are confident that you have made a sound
investment in equipment that will give satisfaction for many years to come. This manual is a complete
guide to the installation, operation and maintenance of your system.

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 3
SAFETY
WARNING: Dangerously high voltages are present inside this equipment.
WARNING: To reduce the risk of fire or electrical shock, do not expose this appliance to rain or
moisture.
WARNING: This equipment uses power/mains connectors fitted with earth pins. It is most
important as a matter of personal safety that the equipment is properly earthed.
CAUTION: This equipment may have more than one power supply cord. To reduce the risk of electric
shock, disconnect all power supply cords before servicing.
CAUTION: These servicing instructions are for use by qualified personnel only. To reduce the risk of
electric shock, do not perform any servicing other than that contained in the operating instructions
unless you are qualified to do so. Refer all servicing to qualified personnel.
CAUTION: To reduce the risk of electric shock, plug each power supply cord into separate branch
circuits employing separate service grounds.
NEVER use flammable or combustible chemicals for cleaning components.
NEVER operate this product with any covers removed.
NEVER wet the inside of this product with any liquid.
NEVER bypass any fuse or replace any fuse with a value or type other than those specified.
NEVER operate this product in an explosive atmosphere.
NEVER block the airflow through ventilation slots.
NEVER expose this product to extremely low or high temperatures.
This product complies with the requirements of the product family standards for video, audio, audio-
visual entertainment, and lighting control apparatus for professional use as mentioned below.
EN60950 Safety
EN55103-1: 1996 Emission
EN55103-2: 1996 Immunity
EN504192 2005
Waste electrical products
should not be disposed of with
household waste. Contact
your Local Authority for
recycling advice
Quartz Electronics Ltd
Tested to comply
with FCC
Standards
For Home or Office Use
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may cause harmful interference,
and
2) This device must accept any interference
received, including interference that may
cause undesired operation.

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 4

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 5
Contents
INSTALLATION ........................................................................................................................................................6
Introduction .................................................................................................................................................................................6
Unpacking...................................................................................................................................................................................6
Physical Installation ....................................................................................................................................................................6
Electrical Connections ................................................................................................................................................................6
Video Inputs and Outputs.....................................................................................................................................................6
Video Reference...................................................................................................................................................................7
Audio Inputs and Outputs.....................................................................................................................................................8
RS422 Data Routers ............................................................................................................................................................12
Relay Routers.......................................................................................................................................................................14
Remote Control - Q-link........................................................................................................................................................16
Remote Control - RS232/422 Computer Port.......................................................................................................................18
Alarm Connector ..................................................................................................................................................................19
Power ...................................................................................................................................................................................19
Configuring The Frames .............................................................................................................................................................21
Frame Mode: Master or Slave..............................................................................................................................................21
Serial Port Mode: Diagnostics or Protocol............................................................................................................................21
Serial Port Baud Rate: Default or User ................................................................................................................................21
Force Input: Force input or use battery back settings .........................................................................................................21
Address Switch.....................................................................................................................................................................22
Buzzer ..................................................................................................................................................................................22
Analogue Video Routers ......................................................................................................................................................22
Serial Digital Video Routers .................................................................................................................................................23
Analogue Audio Routers ......................................................................................................................................................23
AES/EBU Digital Audio Routers ...........................................................................................................................................23
WinSetup ....................................................................................................................................................................................23
GENERAL DESCRIPTION .......................................................................................................................................24
Introduction .................................................................................................................................................................................24
Control System ...........................................................................................................................................................................26
Embedded Control: FU-0003 ...............................................................................................................................................27
System Controller: SC-1000.................................................................................................................................................27
Firmware Versions ...............................................................................................................................................................27
Address Switches.................................................................................................................................................................27
DIP Switches ........................................................................................................................................................................27
Status LED’s.........................................................................................................................................................................28
System Control Bus: Q-Link .................................................................................................................................................28
Serial Port.............................................................................................................................................................................29
Local Control Panel ..............................................................................................................................................................29
Serial Digital Video Routing........................................................................................................................................................29
Analogue Video Routing .............................................................................................................................................................30
Analogue Audio Routing .............................................................................................................................................................31
AES/EBU Digital Audio Routing..................................................................................................................................................33
RS422 Control Level Routing .....................................................................................................................................................34
Q32-PR- ...............................................................................................................................................................................34
Q1600-RR-1600 ...................................................................................................................................................................35
Tally Routing...............................................................................................................................................................................35
Power System.............................................................................................................................................................................35
Remote Control Panels...............................................................................................................................................................35
Technical Specification...............................................................................................................................................................37
Analog Video ........................................................................................................................................................................37
Analogue Audio ....................................................................................................................................................................38
Serial Digital Video ...............................................................................................................................................................39
AES/EBU Digital Audio.........................................................................................................................................................40
RS422 Control Level ............................................................................................................................................................41
MAINTENANCE........................................................................................................................................................42
Maintenance Philosophy.............................................................................................................................................................42
Module Removal and Replacement............................................................................................................................................42
Fault Finding ...............................................................................................................................................................................42
Some Common Faults ................................................................................................................................................................43
Further Fault Finding ..................................................................................................................................................................43
Alignment....................................................................................................................................................................................43
Routine Maintenance..................................................................................................................................................................43

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 6
INSTALLATION
Introduction
This section describes how to install your Q16/Q32 system with the minimum of fuss and time. The
system has been designed with the aim of being simple to install.
Unpacking
Carefully remove the equipment from the boxes and check it against the Packing List. This shows
what items have been shipped against your order and includes all options. Any error should be
reported to your supplier immediately. After you have unpacked the equipment please save all the
packing material as this could be useful in the future if the unit needs to be returned for maintenance.
Check each item supplied for transit damage. Any damage should be reported in detail to your
supplier. You must state the serial number of the unit (to be found on the rear or side of each unit).
Check that power cords supplied are suitable for your country and that the equipment has been set to
the correct mains (line) voltage. Note that standard remote panels are mains powered and must also
be checked. Instructions are to be found later in this section on how to change the voltage.
Do NOT change any DIP switch or rotary switch settings at this stage as these will have been
correctly set before leaving the factory.
Physical Installation
All frames are designed for mounting in standard 19" equipment racks. When preparing for
installation bear in mind that the modules are plugged in from the front and extra space is required for
the modules to mount on an extender module. You should allow at least 800mm clearance at the front
for maintenance.
The depth of most router frames is 485mm plus connectors from the front of the equipment rack. In
addition allowance must be made for the high numbers of cables to be installed at the rear of the
frame.
Power dissipation in most frames is relatively low and cooling is achieved by natural convection
through the sides of the frame. In the interests of long term reliability it is advisable, where possible, to
leave a 1U gap or to fit a unit with a depth of less than 200mm above every fourth 1U or 2U frame.
The Q16 & Q32 Serial Digital Video Routers are fan cooled, drawing cool air in from the front of the
frame and expelling it to the left-hand and right-hand sides of the frame. It is important that the
ventilation slots in the lid of this unit are not obstructed; it is perfectly acceptable to install a control
panel or another shallow unit immediately above the unit but not another frame.
The Q32 Analogue Audio Router is fan cooled, drawing cool air in from the front of the frame and
expelling it at the left-hand and right-hand sides of the frame.
In all cases, it is important to keep the apertures clear of obstructions e.g. cables.
Electrical Connections
The views of the rear panel of the Q16 and Q32 frames at the end of this section show the
connections.
Video Inputs and Outputs
These connections are made using standard video 75Ωcoaxial cable. A high quality cable such as
PSF1/2 (TF3255) or PSF1/3 (TF3304) or equivalents should be used for optimum performance. It is
both important and good practice that cables are properly supported and not hanging on the

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 7
connectors as this can put unnecessary stresses on the connectors and possibly reduce their working
life.
The video inputs are terminated within the equipment. The video outputs are single outputs on Q16
and Q32.
The Q16 (1U) Serial Video and Analog Video Frame
The Q32 (2U) Serial Video and Analog Video Frame
The 2U video frame shown above can also be used for unbalanced digital audio, refer to the audio
information later in this section.
The 2U frame has an alarm connector used to report the status of the power supplies and control
processor. Each PSU and the controller have a relay with normally open contacts that are held
closed for a working system. Three contact pairs are provided as follows:
Pins 1, 2 Upper PSU
Pins 3, 4 Lower PSU
Pins 5, 6 Processor major error (Major Error LED, Reset)
Pins 7, 8 No connection
Video Reference
The Ref input is a looping input. Any video signal with standard syncs may be used as a reference
signal to determine when cuts are made during vertical (picture) blanking. Whilst a burst is not
required the use of colour black is the most commonly available signal and is preferred. This can be
looped through into a video input on composite video systems.
Mixed sync pulses of 2v amplitude may also be used. 4v pulses can be used but a modification is
required to the main video router module and involves the addition of a single 4.7K 5% resistor.
Note: If one of the looping input connectors is not used then a 75Ωterminator plug must be fitted on
the unused connector. Otherwise the level on the line will be twice that expected, and may cause
incorrect operation of other equipment attached to the line.
If no reference signal is connected then the unit will switch at random intervals at a rate of about
40Hz.

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 8
Audio Inputs and Outputs
The connections of the audio signals to the equipment are made using 50 way multi-way connectors.
One connector is used for 16 inputs and another for 16 outputs. The same type or polarity of
connector is used for inputs and outputs. A larger drawing is included at the end of this section.
Standard D50 pin-out
D50 pin-out for 16x4 dual audio
D50 pin- out for 16x8 dual audio
The mating halves of these connectors are PLUG types and available as options (AK-0006). They are
not supplied as standard because many customers prefer to buy their connectors in bulk and prepare
the cables in advance of the equipment being shipped.
Each connector has three pins for each signal: signal hot (+), signal cold (-) and screen. The same
pattern of wiring is used on all connectors (except Q16-AA-1604 and 1608, see above), i.e. Input 1 is
wired the same as Output 1. All the connectors on the rear of the frames are sockets. It is sound
analogue audio practice not to earth the cable screens at both ends, as sometimes hum can be
introduced owing to earth potential differences. However, with digital audio is better to ground at both
ends.
For unbalanced AES audio, standard video cable and frames with BNC connectors are used.
The 1U and 2U audio frames are used for many different router types and sizes. As such, the rear
panel connectors have different functions and it is important to refer to the following list before
installation.
The Q16 (1U) Analog Audio or Balanced AES Frame

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 9
J4 J3 J2 J1
Q16-AA-1604-S N/C In 1-16 (A2) Out 1-4 (A1+A2) In 1-16 (A1)
Q16-AA-1608-S N/C In 1-16 (A2) Out 1-8 (A1+A2) In 1-16 (A1)
Q16-AA-1616-S Out 1-16 (A2) In 1-16 (A2) Out 1-16 (A1) In 1-16 (A1)
Q16-AA-3208-M N/C In 17-32 Out 1-8 In 1-16
Q16-AA-3216-M N/C In 17-32 Out 1-16 In 1-16
Q16-AA-3232-M Out 17-32 In 17-32 Out 1-16 In 1-16
Q16-DA-1616-BA N/C N/C Out 1-16 In 1-16
Q16-DA-3232-BA Out 17-32 In 17-32 Out 1-16 In 1-16
Q16-DA-1616-BS N/C N/C Out 1-16 In 1-16
Q16-DA-3232-BS Out 17-32 In 17-32 Out 1-16 In 1-16
Synchronous Digital audio routers Q16-DA-1616-BS and Q16-DA-3232-BS must have an AES or
video reference connected for proper operation. The video or unbalanced AES reference signal is
connected to the BNC reference connector. The balanced AES reference is connected to the D9
plug, which has the following pin-out.
D9 Reference Connector
Pin Signal Pin Signal
1 0V 6 n/c
2 AES - 7 n/c
3 AES + 8 0V
4 0V 9 n/c
5 n/c
On the digital audio main router module 3 links must be correctly set to enable the reference circuits.
AES Balanced (D9) AES Unbalanced (BNC) Video (BNC)
LK4=A LK4=B LK4=B
LK5=A LK5=A LK5=B
LK6=A LK6=B LK6=B
The Q16 (1U) Digital Audio Unbalanced AES Frame
This frame can be fitted with asynchronous or synchronous modules in a 16x16 matrix size to give
two different products, part numbers
Q16-DA-1616-UA Asynchronous (crash switch)
Q16-DA-1616-US Synchronous (soft switch and shuffle)
Synchronous Digital audio router Q16-DA-1616-US must have an AES or video reference connected
for proper operation. The video or unbalanced AES reference signal is connected to the BNC
reference connector.
On the digital audio main router module 3 links must be correctly set to enable the reference circuits.
AES Unbalanced (BNC) Video (BNC)
LK4=B LK4=B
LK5=A LK5=B
LK6=B LK6=B

Quartz Q16/Q32 System Manual
18 May 2004 Issue 5.00 Page 10
The Q32 (2U) Analog Audio or Balanced AES Frame
J8
J4
J7
J3
J6
J2
J5
J1
Q32-AA-1608-S(P) N/C
N/C
N/C
In 1-16 (A2)
N/C
Out 1-8 (A1+A2)
N/C
In 1-16 (A1)
Q32-AA-1616-S(P) N/C
Out 1-16 (A2)
N/C
In 1-16 (A2)
N/C
Out 1-16 (A1)
N/C
In 1-16 (A1)
Q32-AA-3208-M N/C
N/C
N/C
In 17-32
N/C
Out 1-8
N/C
In 1-16
Q32-AA-3216-M N/C
N/C
N/C
In 17-32
N/C
Out 1-16
N/C
In 1-16
Q32-AA-3232-M N/C
Out 17-32
N/C
In 17-32
N/C
Out 1-16
N/C
In 1-16
Q32-AA-3208-S N/C
N/C
In 17-32 (A2)
In 17-32 (A1)
Out 1-8 (A2)
Out 1-8 (A1)
In 1-16 (A2)
In 1-16 (A1)
Q32-AA-3216-S N/C
N/C
In 17-32 (A2)
In 17-32 (A1)
Out 1-16 (A2)
Out 1-16 (A1)
In 1-16 (A2)
In 1-16 (A1)
Q32-AA-3232-S Out 17-32 (A2)
Out 17-32 (A1)
In 17-32 (A2)
In 17-32 (A1)
Out 1-16 (A2)
Out 1-16 (A1)
In 1-16 (A2)
In 1-16 (A1)
Q32-DA-3232-BA(P) N/C
Out 17-32
N/C
In 17-32
N/C
Out 1-16
N/C
In 1-16
Q32-DA-3232-BS(P) N/C
Out 17-32
N/C
In 17-32
N/C
Out 1-16
N/C
In 1-16
Synchronous Digital audio router Q32-DA-3232-BS must have an AES or video reference connected
for proper operation. The video or unbalanced AES reference signal is connected to the BNC
reference connector. The balanced AES reference is connected to the D9 plug, which has the
following pin-out.
D9 Reference Connector
Pin Signal Pin Signal
1 0V 6 n/c
2 AES - 7 n/c
3 AES + 8 0V
4 0V 9 n/c
5 n/c
On the digital audio main router module three links must be correctly set to enable the reference
circuits.
AES Balanced (D9) AES Unbalanced (BNC) Video (BNC)
LK4=A LK4=B LK4=B
LK5=A LK5=A LK5=B
LK6=A LK6=B LK6=B