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Olton Kettles instructions
Warranty : 12 Months (1 Year) warranty.
Warranty Claim
• In the unlikely event of a warranty claim, you must contact your retailer.
• If you have not registered your product, first fill out the registration form overleaf and take this with
you when you go to your retailer.
• Take the product to your retailer that you purchased it from along with your proof of purchase and
explain the issue with the retailer.
• The retailer will then check the product and get in touch with the wholesaler or manufacturer.
• The retailer will keep you informed of the progress of the claim.
• The wholesaler or manufacturer will not (unless under special circumstances) get in touch with you
as all information will be passed back directly to the retailer.
Warranty Information
• This product comes with a full 12 month manufacturers defect warranty and covers any manufacturers
defects for one (1) year from the date of the original purchase. It does not cover any damage occurred
though:
• The product falling, being dropped, scratched or damaged in any way.
• The product has been technically changed by the owner or another third party
• Improper use of the product.
• Normal wear and tear - which includes (but is not limited to): colour fading, wearing, stretching.
• Weather damage - which includes (but is not limited to) U.V. degradation and colour changing.
• The aected part will be replaced or repaired (manufacturers option) if they are found to be defective
within the one (1) year time frame.
• The warranty will be void if the product has been subject to neglect, misuse, improper installation,
misapplication, alteration or accident including, but not limited to, improper installation, maintenance
or use of unauthorised parts or attachments.
• Damage caused by not following the instruction manual in full will invalidate the warranty, if this
results in consequential damages, Quest will not be liable for these damages or any costs incurred
due to these damages.
• Quest will not be liable for material damage or personal injury caused by improper use or if the
safety instructions are not properly executed in full.
• All claims must be made though the retailer you purchased the product from and not direct with the
wholesaler or manufacturer.
• Warranty claims cannot be honoured without an original dated receipt and or proof of purchase.
• By executing repairs the original warranty period of one (1) year will not be extended, nor the right to
a complied new warranty. This warranty is only legal on European soil.
• This warranty does not overrule the European directive 2011/83/EU.
• This product may not be amended or changed.
Warranty
Details on the warranty that comes with your product.
