RACOM 2816P User manual

RACOM 2816
Dialed Digit Printer
Model 2816P
Instruction Manual
5504 State Road • Cleveland, OH 44134-7330 • [phone]
1-800-722-6664 • FAX [phone]
PRODUCTS INCORPORATED

1/27/95
DUAL LOCK CODES or PASSWORDS (SP3)
ForRACOM Models
2816P - Dialed Number Recorder and
2816 - Multiline Dialed Digit Printer
This option adds two levels of locks or password protection to
RACOM1s Dialed Number Recorders (DNRs). Lock Code One gives
full access to all the functions of the DNR, including audio
monitoring and recording. Lock Code Two allows the DNR to print
telephone numbers but not monitor or record audio. Both lock
codes are field programmable.
Locking The Unit:
To locked the unit hit the "F" key and then the "B" key on the
keyboard.
Unlock The Unit:
To unlock the unit, enter the 5 digit unlock code and then hit
the "C" key on the keyboard.
Default Lock Codes:
When the unit is shipped from RACOM, Lock Code One is "12345".
This code gives full access to all features of the unit. The
second lock code is "45678". This code enables telephone number
printing but not audio monitoring or recording.
LOCK and UNLOCK SUMMARY:
LOCK by hitting the "F" and "B" keys.
UNLOCK by entering the 5 digit code and hitting the "C" key.
UNLOCK CODE "12345" gives full access.
UNLOCK CODE "45678" enables number printing only.
CHANGING THE LOCK CODES:
The lock codes may be changed by hitting the "4" key while in the
setup menu. This will give a special lock code change display
that will allow new lock codes to be entered. The five digit
locks codes should be entered with the numeric keys on the
keyboard. The "A" and "B" keys may be used to move the cursor
left and right. After the codes are entered, hit the "E" key to
accept them or the "C" key to cancel them. Be sure to hit the
"7" key on the setup display so that the new lock codes are
permanently saved in the unit. The unit must have been enabled
with Lock Code One to have access to this feature.

EFFECTIVE 8/91
REPLACEMENT ORDER INFORMATION
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WRITE TO: RACBM PRODUCTS INC.
PARTS DEPT.
5504 STATE/ RD
CLEVELAND; OH 44134
USA
[phone]
[phone] FAX LINE
************************************
PARTS FOR RACOM 2816, 2816C, 2816P DIALED DIGIT PRINTERS
P R I N T E R R I B B O N ( E P S O N R I B B O N B L A C K ) $ 2 0 . 0 0
PRINTER PAPER (3"ROLLS) QUANTITY OF SIX ROLLS.$26.00
EPSON PRINTER MEOIANISM. .. (EPSON M260) $210.00
LCD DISPLAY $95.00
K E Y P A D & W I R I N G A S S E M B L Y $ 6 4 . 0 0
ALL PRICES ARE IN UNITED STATES DOLLARS
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
PRICES INCLUDE SHIPPING TO DOMESTIC ADDRESSES ONLY
INTERNATIONAL ORDERS ARE F.O.B. CLEVELAND/ OHIO U.S.A.
PARTS ORDERS ARE TO BE PAID IN FULL PRIOR TO SHIPMENT
UNLESS PRIOR ARRANGEMENTS ARE MADE
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NOTICE
WARNING: This equipment generates, uses and can radiate radio frequency energy
and If not installed and used in accordance with the instruction manual, may
cause interference to radio communications. It has been tested and found to
comply with the limits for a Class A computing device pursuant to Subpart J of
Part 15 of FCC Rules, which are designed to provide reasonable protection against
such interference when operated In a commercial environment. Operation of this
equipment in a residential area may cause interference in which case the user at
his own expense will be required to take whatever measures may be required to
correct the Interference.
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RACOH PRODUCTS INC,
5504 STATE ROAD
CLEVELAND, OB 44134
EXHIBIT J
This equipment complies with Part 68 of the PCC rules. The label affixed to
this equipment contains, among other information/ the PCC Registration Number
and Ringer Equivalence Number (REN) for this equipment. You mist, upon request/
provide this information to your telephone company.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone
nunber is called. In most, but not all areas, the sum of the REN's of all
devices connected to one line should not exceed five (5.0). To be certain of
the nunber of devices you may connect to your line, as determined by the REN,
you should contact your local telephone comnpany to determine the mpirimim REN
for your calling area.
The following jacks must be ordered from the telephone company in order to
interconnect this product with the public comxunication network: RJ11 or RJ14 or
RJ21.
If your telephone equipment causes harm to the telephone network/ the Telephone
Conpany may discontinue your service temporarily. If possible, they will notify
you in advance. But if advance notice is not practical you will be notified as
soon as possible. You will be informed of your right to file a complaint with
the FCC.
Your telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the proper functioning of your equipment. If
they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
If you have trouble with this equipment/ please contact us at the address above
for information on obtaining service or repairs. The telephone company may *ffk
that you disconnect this equpment from the network until the problem has been
corrected or until you are sure that the equipment is not malfunctioning.
This product is not field repairable. However, the maintenance section of this
manual describes trouble-shooting steps which one can take in the event of
equipment problems.
This equipment may not be used on coin service lines provided by the telephone
company.
Connections to party lines are subject to state tariffs. Contact your local
telephone company if you plan to use this equipment on party lines.
The installation of this product does not require any connections or changes to
the internal wiring of other registered terminal equipment.
The installation of this product does not require any connections or changes
which vill affect the exterior of other roistered terminal equipment.

TABLE OF CONTENTS FOR THE RACOM 2816P
PAGE
SECTION ONE
Functional Description 1
S p e c i fi c a t i o n s 2
Operation 3
Installation 4
F r o n t P a n e l S w i t c h e s a n d I n d i c a t o r s 5
Led Display 5
L e d s 5
Keyboard 6
S e t t i n g t h e E l e c t r o n i c C l o c k 7
Recording and Audio Monitoring .8
L o o p E x t e n d e r R e c e i v e r 8
Caller Number Delivery 9
Inked Ribbon Replacement 9
Paper Tape Replacement 9
SECTION TWO
Configuration 10
I n t e r n a l S w i t c h e s a n d C o n t r o l s 1 0
A c c e s s t o I n t e r n a l S w i t c h e s a n d C o n t r o l s 1 0 '
Double or Single Space 10
Touch Tone and Dial Pulse Exclusion 11
P r i n t L a s t R o t a r y D i a l e d D i g i t 1 1
T o u c h T o n e A c c e p t a n c e o r D r o p o u t T i m e 1 1
R o t a r y D i a l P u l s e s T i m e o u t 1 2
Threshold Adjustment 12
Dial Pulse Rate Switch 13
Input Invert Switch 13
D. C. Input Configuration (Bridging Mode) 13
Software Setup 14
T i m e r s 1 5
Counters 16
Timing. 16
I n t e r n a l C o n t r o l s S u m m a r y 1 7
M i c r o p r o c e s s o r B o a r d 1 7
L i n e B o a r d s 1 8
S w i t c h e s 1 8
Controls 18
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- 1 -
SECTION ONE
FUNCTIONAL DESCRIPTION
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The RACOM 2816P Dialed Number Recorder evolved from the Racom 2800
and 2805 Dialed Digit Printers. The RACOM 2816P is a one line
portable version of the RACOM 2816 Multi-line Dialed Digit Printer.
The 2816P contains the latest state-of-the-art microprocessor
circuitry with plug-in circuit boards.
The RACOM 2816P Dialed Number Recorder can easily be connected to
most telephone lines by its modular connector to provide a printed
record of the following:
1. Each telephone number dialed (up to 32 digits).
2. The date and time of the call.
3. The elapsed time of the call.
4. Whether the call was made from a rotary dial or a touch
tone telephone.
5. How long an incoming call rang and if it was answered.
6. The origination date and time of the incoming calls.
7. The elapsed time of the incoming calls.
8. Control and status of a cassette recorder.
9. The number that is calling when Caller Number Deliver is
provided on the telephone line.
The 2816P has connections for two cassette recorders and a
headphone. It can be connected directly across the telephone line
or it may be used with a remote loop extender, such as the Racom
Model LP2816.
The information can also be displayed on the RACOM 2816Ps LCD
display.
The 2816P has an optional RS232 data output which can hold up to 750
calls waiting to be sent out through the RS232 data output.
Once connected properly to a telephone line, the RACOM 2816P is
fully automatic and requires a minimum amount of attention. The
only normal operating maintenance required is changing the paper and
inked ribbon.
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- 2 -
SPECIFICATIONS
Configuration:
Size:
Weight:
Power:
Number of Lines:
Memory Capacity:
Data Output:
Temperature:
Portable briefcase
18" Wide x 5" High x 14" Deep
16 lbs.
120 VAC 60 Hz 90 Watts
230 VAC 50 Hz 90 Watts (Option 5)
1
Up to 15 calls waiting to be printed
Similar to RS232 and 750 call buffer (optional)
0 degrees to 60 degrees C
Basic Specifications:
Digit Capacity:
DC Input (isolated
from ground)
Rotary Dial:
Touch-Tone:*
Recorder Coupler Outputs:
Audio monitor:
Remote receiver:
32
bridging
line loading - 10M Ohm
idle line voltage - 24 VDC or greater
dial pulse rate - 8 P.P.S. to 22 P.P.S.
inter digit time - 300 MS
make/break ratio - 60%
digit recognition - 40 MS (adjustable)
inter digit time - 30 MS
dropout time - 10 seconds standard
(adjustable)
sensitivity - 40 MV
input 100K Ohms bridging, DC blocked and
isolated from ground
Audio and relay contacts for two recorders
Miniature connector for headphone
Dual tone - 852Hz and 1633 Hz
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* Touch-Tone is a registered trade mark of A. T. & T.

- 3 -
OPERATION
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After the unit is in place and the proper telephone line connections
have been made, the printer is ready for normal operation. As each
call is placed, you will notice the "line active" LED lights up for
the line in use, indicating a call is in progress. While the RACOM
2816 registers all of the dialed information at the origination of
the call, it does not print the data until the call has been
terminated.
The following examples will describe four (4) common call transactions:
1. Telephone number dialed.
3 5 1 1 7 5 5 T — ? T " i n d i c a t e s t h i s c a l l
04/10/90 10:53:02 08:01 1 R originated from a touch tone
t. J u
This call originated on
April 10, 1990 at 10:53:02.
telephone.
The call was on linel and "R"
indicates that it was recorded.
2.
This call lasted for 8 minutes and 1 second.
Toll telephone number dialed.
1 3 5 1 1 7 5 5 P " P " i n d i c a t e s t h a t t h e c a l l w a s
05/01/91 11:08:58 20:09 1 0, from a rotary dial telephone.
' 1 ' \ " \
T h i s c a l l o r i g i n a t e d o n ■" 0 " i n d i c a t e s t h a t t h e a u d i o
M a y 1 , 1 9 9 1 a t 11 : 0 8 : 5 8 . r e c o r d e r w a s o f f .
This call lasted for 20 minutes and 9 seconds
on Line 1.
3.-i"\
00:34 ,08/10/89 14:04:57 t07:03 1 R,
This call was answered at 14:04:57.
4. -C
From:2163511755
,00:55t ,05/09/91 17:04:57,
This is the ring timer. The
telephone rang for 34 seconds.
This call lasted 7 minutes and 3
seconds on line 1. The recorder
was on.
This call was from 2163511755 (CND
option).
This call was not answered.
Ringing stopped at 17:04:57 on May 9, 1991.
The telephone rang for 55 seconds.
Note: 1. The RACOM 2816 will accept up to 32 digits. If more than 32
digits are entered, the first 32 digits are printed and the
"+" will appear in the 33rd column of the print out.
2. If the elapsed time of any call exceeds 99 minutes and 59
seconds, the seconds are replaced by an "M" to indicate that
the time is in minutes. The elapsed time can then go up to
9999 minutes. It will stop advancing at 9999 minutes.
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- 4 -
INSTALLATION
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The RACOM 2816P has a number of flaps that give access to various
parts of the unit. Flaps underneath the printing mechanism store
the power cord, RS232 cable and hold the paper roll.
Once the unit is in place, the electrical connections can be made.
For convenience, a telephone instrument connected to the same line
as the 2816 should be located nearby. The following connecting
arrangement will satisfy the majority of installations.
Connections:
1. Turn the power switch off.
2. Place the mode switch in the desired position.
3. Connect the telephone line to the modular connector.
4. Plug the 2816 into a standard 120 VAC grounded outlet.
5. Turn the power switch to the "on" position.
6. Depress On/Off Button to make the printer go on-line.
7. Refer to instructions describing how to set the electronic
clock if the time or date is wrong.
8. Lift the handset from a telephone which is connected to the
same telephone line as the printer. The "line active" LED
should light.
9. Replace the telephone handset and the printer should print
the length of time the telephone was off the hook, the day
of the month and the time of day. This information will be
printed on all calls.
10. Pick up the handset again and dial a number familiar to
you. Wait a few seconds and replace the handset. This
time, you will see two (2) lines printed. The first line
is the number you dialed and the second is the time related
information explained in the previous step. Also notice
the letter printed at the end of the dialed number line. A
"T" represents a number dialed from a touch-tone phone and
a "P" indicates a number dialed from a rotary dial phone.
11. The printer unit is now ready to be placed in service.