RadStar Alpha Series User manual

PRODUCT GUIDE: RadStar Alpha Series Models
α310, α516 and α830
Thank you for choosing this RadStar Alpha Series
Continuous Radon Monitor. Along with the Radon
Management Cloud application, the RadStar Alpha provides
you with a high quality CRM with superior performance and
sensitivity as well as the software tools required to help you
manage your radon testing business.
This Quick Start Guide provides you with the information
needed to begin using your RadStar Alpha. Additional
information, including full product instructions and feature
demonstrations, can be found on radstaralpha.com.
NOTE: Read All Instructions
Before Using the Device
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Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
2
RADSTAR ALPHA PRODUCT GUIDE:
RadStar Alpha Series Models
α310, α516 and α830
Getting Started: User & Report Setup
NOTE: If your company has not already set up an account, contact a RadonAway
customer service representative at 800-767-3703.
Step 1: User Management – Using your account login information, your
Company’s Administrator will login to the Radon Management Cloud at
radstarcrm.com to create all users for your company.
Step 2: Report Management and Email Templates for Company – Your Company’s
Administrator will login to the Radon Management Cloud at
radstarcrm.com and follow the directions for the one-time initial setup of the
company Report Management and Email Templates.
Step 3: Install Mobile and Desktop Applications as Needed –
For MOBILE:
1. Search for “RadStar” in Apple AppStore or Android Google Play store.
2. Install application named “Radon Management Cloud”.
For DESKTOP:
Install software at radstar.accustarlabs.com/downloads
NOTE: Read All Instructions
Before Using the Device
Included in the Box
RadStar Alpha
with keys
USB-C 6’ Cable &
Wall Charger Kit
Product Guide3’ USB-C Cord
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Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
3
BATTERY INFO
• Charge your battery at least until the battery LED is GREEN. Time to
achieve this will vary but should not take more than 4-6 hours (if battery is
completely drained).
• When fully charged, battery should last approximately 10 days.
• The device will automatically turn off if sitting idle (not connected and not
testing) for 15 minutes with the key switch in the ON or LOCK position.
• For best results, keep device plugged in during testing.
Understanding Your Device
Key Switch
• OFF – Device is off, hardware buttons are disabled, and
Bluetooth will not work while key switch in OFF position.
• ON – Device is on, hardware buttons can be used and
Bluetooth will work while key switch in ON position.
• LOCK – In the lock position, the buttons on the RadStar
are disabled. You should put key into Lock position and
remove key during radon test. Bluetooth will work while
key switch is in lock position.
RADSTAR QUICK START GUIDE_0619.indd 3 8/21/19 11:22 AM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
4
Understanding Your Device
LED Indicators
Status Battery BluetoothTime
Delay
Tamper
Event
SOLID /
FLASHING
(PLUGGED IN)
SOLID /
FLASHING
(PLUGGED IN)
SLOW /
FAST
FLASHING
(NOT PLUGGED IN)
SOLID /
FLASHING
Ready for use Test in
Progress -Call for
support
Battery is fully
charged
Battery is
charging
SLOW: Battery
at 50 – 74%
FAST: Battery at
20 – 49%
Battery is
critically low
FLASHING SOLID FLASHING
SLOW/
FAST
FLASHING
In delay mode ---
-Connected Broadcasting -
- - -
*A tamper
event has
occured
*Three (3) types of tamper events are tracked:
motion/tilt, A/C power disconnected, critically low battery
RADSTAR QUICK START GUIDE_0619.indd 4 8/21/19 11:22 AM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
5
Using the Device Buttons for Testing:
The buttons on the front of the device can be used
to facilitate radon tests. (NOTE: More features are
available when starting a test using the mobile or
desktop apps.) To test using the device:
1. Start Test – Push this button to begin.
2. End Test – Push this button to end the currently
running test.
3. Delay Mode – To create a delay period before
your test begins, push this button as follows:
• Once for a 12-hour delay (light will ash slowly).
• Twice for 24-hour delay (light will ash quickly).
• Three times to turn off the delay (light will go off).
After selecting the appropriate delay, press the Start Test button. The Delay Mode
LED will ash while delay is in progress.
Performing a Test
Using the Radon Management Cloud
The web-hosted Radon Management Cloud provides you with the ability to manage
your company’s testers, test details, and reporting features. Mobile and desktop
applications can be used in the eld to start, stop, and sync your radon test results
to the Cloud.
The Radon Management Cloud is COMPATIBLE with RadStar
RS300, RadStar RS800 and Sun Nuclear 1027 continuous radon
monitors by uploading test results through the desktop app.
Radon Management Cloud
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Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
6
Mobile & Desktop App Functionality
• Start tests on your RadStar Alphas with custom delays, durations and
automatic shut-offs.
• View incomplete test details while test is still running.
• End tests and download data for previewing prior to generating report.
• Delete old tests from your RadStar Alpha
• Update your prole information, and many more.
• Full app instructions are available online at RadStarAlpha.com
Reporting
NOTE: Initial setup of your company reports must be completed rst in order to
obtain a test report. Refer to page 2, Step 3.
You MUST sync test details to the Radon Management Cloud before you can gener-
ate reports for that test. Syncing tests is done through the mobile or desktop app. Af-
ter successfully syncing the test, you can download and/or email your ofcial report
via the mobile, desktop or RadStarCRM.com web interface. Full reporting setup and
instructions are available online at RadStarAlpha.com
You can download the ofcial report in several ways.
After ending and syncing a test using the mobile or desktop app, you can:
• Download or email a PDF of the ofcial report from within the app interfaces.
• Login to the radon management cloud at radstarcrm.com and download and/or
email PDFs of ofcial reports from within the website interface.
Mobile & Desktop Apps
Software Installation:
Mobile App: Search for “RadStar” in Apple AppStore or Android Google Play store.
Install application named “RadStar Alpha Series”
Desktop App: Download and install from:
http://radstar.accustarlabs.com/downloads/
Compatibility:
Only the following platforms are supported:
Mobile App
• iOS versions 10.* or higher
• Android versions 6.* or higher
Desktop App
• Windows 10
Website App
• Most web browsers
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Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
7
Warranty Info
PURCHASED DEVICES WARRANTY
One-Year Manufacturer’s Limited Warranty
Subject to applicable consumer protection legislation, RadonAway warrants that the RadStar Alpha will
be free from defective materials and workmanship for a period of (1) year from the date of purchase.
Warranty is contingent on use in accordance with the instructions provided. This warranty does not
apply where repairs or alterations have been made or attempted by others; or the unit has been abused
or misused. Warranty does not include damage in shipment unless the damage is due to the negligence
of RadonAway. All other warranties, expressed or written are not valid. To make a claim under this
limited warranty, you must return the defective item to RadonAway with a copy of the purchase receipt.
RadonAway is not responsible for installation or removal cost associated with this warranty. In no case is
RadonAway liable beyond the repair or replacement of the defective product FOB RadonAway. Warranty
does not cover unit calibration unless calibration is part of a repair covered under this warranty.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THERE IS NO WARRANTY OF MERCHANTABILITY. ALL OTHER WARRANTIES EXPRESSED OR
WRITTEN, ARE NOT VALID.
For service under this warranty, contact RadonAway for a Return Material Authorization (RMA) number
and shipping information. No returns can be accepted without an RMA. If factory return is required, the
customer assumes all shipping costs to and from factory.
Manufactured by: RadonAway Ward Hill, MA [phone]
RENTAL WARRANTY
RadonAway warrants to Customer only that Equipment is in good working condition upon shipment
to Customer. RadonAway makes no representation or warranty, express or implied, with respect to
the Equipment other than as provided herein and RadonAway specically disclaims any warranty of
merchantability or tness for a particular purpose. Customer acknowledges that Customer is renting the
Equipment from RadonAway “AS IS.” However, to the extent that the Equipment is still subject to the
RadonAway standard limited warranty and to the extent said limited warranty is assignable, RadonAway
assigns to Customer all of its rights and remedies under that warranty or warranties.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. In no event will RadonAway be liable for any special,
incidental, or consequential damages based on breach of warranty, breach of contract, negligence, strict
tort, or any other legal theory. Damages that RadonAway will not be responsible for include, but are
not limited to, loss of prots; loss of savings or revenue; loss of use of the Equipment or any associated
equipment; cost of capital; cost of any substitute equipment, facilities, or services; downtime; the claims
of third parties including customers; and injury to property or person.
Any action for breach of the foregoing limited warranty must be commenced within twelve (12) months
following delivery of the equipment to Customer.
RADSTAR QUICK START GUIDE_0619.indd 7 8/21/19 11:22 AM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
8
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. Ifvthis equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation
of the device.
Cet appareil est conforme à la norme RSS Industrie Canada exempt de licence. Son fonctionnement est
soumis aux deux conditions suivantes:
1. cet appareil ne doit pas provoquer d’interférences
2. cet appareil doit accepter toute interférence, y compris les interferences pouvant causer un mauvais
fonctionnement du dispositif.
RADSTAR QUICK START GUIDE_0619.indd 8 8/21/19 11:22 AM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
9
RADSTAR QUICK START GUIDE_0619.indd 9 8/21/19 11:22 AM

Support Site: RadStarAlpha.com
Our online support site has a complete set of product instructions, FAQs, software downloads, etc.
Phone support at 800-767-3703 from 8:30 am to 5:00 pm, Eastern Time, Monday-Friday.
10
Model Information
The intended use of the RadStar Alpha continuous radon monitors is to perform and report
short term radon tests with 2-10 day durations.
Tripod
p/n 28553
Two Device Carrying Case
with two tripods
p/n 28572
USB-C Cable & Wall Charger Kit
p/n 28574
Single Device Carrying Case
without tripod
p/n 28571
Accessories
RadStar Alpha CRMs and Accessories can be purchased by calling [phone] or on radonaway.com.
*There is a maximum of 2,300 hourly data sets for a single test if you are keeping the
maximum 5,200 hourly data sets
PARAMETER P/N 28547 P/N 28548 P/N 28549
Sensitivity (cph) 10 16 28
Radon R R R
Temperature R R
Humidity R R
Barometric Pressure R R
Report in pCi/L and Bq/m3R R R
Radon Management Cloud R R R
Rechargeable Battery R R R
Available in Rental Program R
Internal Storage for 5 Tests R R R
Max. Storage: 5,200 Hourly
Data Sets* R R R
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