Raisecom MSG1200 User manual

MSG1200 (A)
User Manual
(Rel_01)
www.raisecom.com

Raisecom Technology Co., Ltd. provides customers with comprehensive technical support and services. For any
assistance, please contact our local office or company headquarters.
Website: http://www.raisecom.com
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Address: Building 2, No. 28, Shangdi 6th Street, Haidian District, Beijing, P.R.China
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Notice
Copyright © 2013
Raisecom
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in Writing from Raisecom
Technology Co., Ltd.
is the trademark of Raisecom Technology Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.

Raisecom
MSG1200 (A) User Manual
Preface
Raisecom Technology Co., Ltd.
i
Preface
Objectives
This guide describes the MSG1200 in aspects of product overview, product structure,
functions and features, device usage, and technical specifications. In addition, the appendix of
the guide provides terms and abbreviations involved in this guide.
Versions
The following table lists the product versions related to this document.
Product name
Software version
Hardware version
MSG1200
A
RCIOS V2.10
Conventions
Symbol conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Indicates a hazard with a medium or low level of risk which, if
not avoided, could result in minor or moderate injury.
Indicates a potentially hazardous situation that, if not avoided,
could cause equipment damage, data loss, and performance
degradation, or unexpected results.
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a tip that may help you solve a problem or save time.

Raisecom
MSG1200 (A) User Manual
Preface
Raisecom Technology Co., Ltd.
ii
General conventions
Convention
Description
Times New Roman
Normal paragraphs are in Times New Roman.
Arial
Paragraphs in Warning, Caution, Notes, and Tip are in Arial.
Boldface
Names of files, directories, folders, and users are in boldface.
For example, log in as user root.
Italic
Book titles are in italics.
Lucida Console
Terminal display is in Lucida Console.
Change history
Updates between document versions are cumulative. Therefore, the latest document version
contains all updates made to previous versions.
Issue 01 (2013-05-15)
Initial commercial release

Raisecom
MSG1200 (A) User Manual
Contents
Raisecom Technology Co., Ltd.
iii
Contents
1 Product overview...........................................................................................................................1
1.1 Introduction......................................................................................................................................................1
1.2 Networking application....................................................................................................................................2
1.3 Ordering information........................................................................................................................................3
1.3.1 Ordering information about product .......................................................................................................3
1.3.2 Ordering information about optional modules........................................................................................3
2 Product structure ...........................................................................................................................8
2.1 Appearance.......................................................................................................................................................8
2.2 LEDs ................................................................................................................................................................9
2.3 Interfaces and buttons..................................................................................................................................... 11
2.3.1 Interfaces............................................................................................................................................... 11
2.3.2 Buttons..................................................................................................................................................14
2.4 3G NIC...........................................................................................................................................................14
2.5 Cables.............................................................................................................................................................15
2.5.1 Fiber......................................................................................................................................................15
2.5.2 Ethernet cable........................................................................................................................................18
2.5.3 Telephone cable.....................................................................................................................................21
2.6 Power adaptor.................................................................................................................................................21
3 Functions and features ...............................................................................................................23
3.1 Access functions and features.........................................................................................................................23
3.2 Service functions and features........................................................................................................................24
3.3 Security functions and features ......................................................................................................................26
3.4 Management and maintenance.......................................................................................................................27
4 Device usage.................................................................................................................................28
4.1 Precautions.....................................................................................................................................................28
4.2 Installing hardware.........................................................................................................................................29
4.2.1 Installation environment .......................................................................................................................29
4.2.2 Installation procedure............................................................................................................................29
4.2.3 Installing device....................................................................................................................................29
4.2.4 Connecting cables .................................................................................................................................30
4.2.5 Installing 3G NIC..................................................................................................................................34

Raisecom
MSG1200 (A) User Manual
Contents
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4.2.6 Powering device on...............................................................................................................................34
4.2.7 Inspection after installation................................................................................................................... 35
4.3 Installing software..........................................................................................................................................35
4.3.1 Installing and upgrading system software.............................................................................................35
4.3.2 Installing and upgrading NView NNM system.....................................................................................35
4.4 Accessing device............................................................................................................................................35
4.4.1 Connecting PC to MSG1200.................................................................................................................35
4.4.2 Logging into Web interface...................................................................................................................37
4.5 FAQ................................................................................................................................................................38
4.5.1 Why does the POWER LED not light up?............................................................................................38
4.5.2 Why does the WAN/LAN LED not light up?........................................................................................38
4.5.3 Why are wireless signals in the WLAN weak/unstable?.......................................................................38
4.5.4 Why can the PC not access the Internet after searching for AP? ..........................................................39
4.5.5 Why do the POTS LEDs not light up during off-hook?........................................................................39
5 Technical specifications.............................................................................................................40
5.1 Overall specifications.....................................................................................................................................40
5.2 EMC specifications ........................................................................................................................................40
5.3 Environment conditions .................................................................................................................................41
6 Appendix ......................................................................................................................................42
6.1 Terms..............................................................................................................................................................42
6.2 Abbreviations .................................................................................................................................................43

Raisecom
MSG1200 (A) User Manual
Figures
Raisecom Technology Co., Ltd.
v
Figures
Figure 1-1 Networking application with the MSG1200.........................................................................................2
Figure 2-1 Appearance of the MSG1200................................................................................................................8
Figure 2-2 LEDs on the MSG1200-GEC...............................................................................................................9
Figure 2-3 LEDs on the MSG1200-EPON.............................................................................................................9
Figure 2-4 LEDs on the MSG1200-UPON ............................................................................................................9
Figure 2-5 Optical interface on the MSG1200..................................................................................................... 11
Figure 2-6 Other interfaces on the MSG1200-GEC.............................................................................................12
Figure 2-7 Other interfaces on the MSG1200-EPON ..........................................................................................13
Figure 2-8 Other interfaces on the MSG1200-UPON..........................................................................................13
Figure 2-9 Buttons on the MSG1200 ...................................................................................................................14
Figure 2-10 LC/PC connector ..............................................................................................................................16
Figure 2-11 SC/PC connector............................................................................................................................... 17
Figure 2-12 FC/PC connector .............................................................................................................................. 17
Figure 2-13 Ethernet cable...................................................................................................................................18
Figure 2-14 Line order of the straight-through cable ...........................................................................................19
Figure 2-15 Line order of the 100 Mbit/s crossover cable ...................................................................................20
Figure 2-16 Line order of the 1000 Mbit/s crossover cable .................................................................................20
Figure 2-17 Telephone cable ................................................................................................................................21
Figure 4-1 Installation procedure .........................................................................................................................29
Figure 4-2 Installing the MSG1200 on the wall...................................................................................................30
Figure 4-3 Connecting other devices.................................................................................................................... 31
Figure 4-4 Removing the fiber cover ...................................................................................................................32
Figure 4-5 Installing the SFP optical module.......................................................................................................32
Figure 4-6 Connecting fibers (1)..........................................................................................................................33
Figure 4-7 Connecting fibers (2)..........................................................................................................................33
Figure 4-8 Installing the fiber cover.....................................................................................................................34

Raisecom
MSG1200 (A) User Manual
Figures
Raisecom Technology Co., Ltd.
vi
Figure 4-9 Connecting a PC to the MSG1200...................................................................................................... 36
Figure 4-10 Configuring the IP address of the PC ...............................................................................................36
Figure 4-11 Run interface.....................................................................................................................................37
Figure 4-12 Ping command result ........................................................................................................................37
Figure 4-13 Entering the IP address at the browser..............................................................................................37
Figure 4-14 Login interface..................................................................................................................................38

Raisecom
MSG1200 (A) User Manual
Tables
Raisecom Technology Co., Ltd.
vii
Tables
Table 1-1 Ordering information about the MSG1200 ............................................................................................3
Table 1-2 Ordering information about optional modules .......................................................................................4
Table 2-1 LEDs ......................................................................................................................................................9
Table 2-2 Optical interface...................................................................................................................................12
Table 2-3 Interfaces..............................................................................................................................................13
Table 2-4 Buttons.................................................................................................................................................14
Table 2-5 Types and purposes of fibers................................................................................................................15
Table 2-6 Types and color of connectors..............................................................................................................16
Table 2-7 Wiring relationship of fiber..................................................................................................................18
Table 2-8 Line order of EIA/TIA568A and EIA/TIA568B standards..................................................................18
Table 2-9 Technical specifications of the Ethernet cable .....................................................................................21
Table 2-10 Signals of telephone cable..................................................................................................................21
Table 2-11 Technical specifications of the MSG1200 power adaptor.................................................................. 22
Table 3-1 Access functions and features supported by the MSG1200 .................................................................23
Table 3-2 Service functions and features supported by the MSG1200................................................................. 24
Table 3-3 Security functions and features supported by the MSG1200 ...............................................................26
Table 3-4 Management and maintenance functions and features supported by the MSG1200............................27
Table 4-1 Power-on inspection.............................................................................................................................35
Table 5-1 Overall specifications about the MSG1200..........................................................................................40
Table 5-2 Environment conditions of the MSG1200............................................................................................41

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
1
1 Product overview
This chapter introduces basic information about the MSG1200 in aspects of the characteristic
and network application, including the following sections:
Introduction
Networking application
Ordering information
1.1 Introduction
The MSG1200 is an access-type network product designed for Small Office/Home Office
(SOHO). Integrated with route, switching, bandwidth access, WirelessAccess Point (WAP),
and voice features, it facilitates deploying multiple services at a node when SOHO
applications increase continuously. Therefore, it provides an integrated solution for SOHO.
The MSG1200 provides the following functions:
Provide the 1000 Mbit/s SFP optical interface, EPON/GPON interface, 3G wireless
access, and GE electrical interface at the WAN side.
Provide Ethernet and WLAN access at the LAN side.
Support routing, bridging, NetworkAddress Translation (NAT), Dynamic Host
Configuration Protocol (DHCP), and WAP, addressing need of basic access.
Support the voice feature.
Support access control, packet filtering, anti-DoS attack, and anti-scanning features,
prevent illegal packets attack, and provide system log.
Support remote management through TR069/Simple Network Management Protocol
(SNMP) and local Web configuration mode, helping the administrator manage and
configure devices.
Uplink modes supported by models are different. For details, see section 1.3
Ordering information.

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
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1.2 Networking application
The MSG1200 is an integrated access gateway device designed for SOHO, which provides
LocalArea Network (LAN) access. In addition, you can access applications in the Internet
through it.
It can be connected to a PC/IP terminal device through the LAN interface. In addition, it
can be connected downlink to a switch to connect more PCs.
In a large-scale application, it provides centralized configuration, maintenance, and
management on devices through TR069/SNMP, helping improve efficiency and reducing
costs.
It supports the Virtual Private Network (VPN) technology, providing a method to access
the private network easily and securely.
When failing to be connected uplink to a device through a fiber/cable, the MSG1200 can
be connected uplink to the device through the 3G Network Interface Card (NIC).
Therefore, services cannot be interrupted. The MSG1200 provides excellent reliability
for enterprises.
It provides the firewall feature, which is used to prevent external threats and attacks and
lower the security risk.
Figure 1-1 shows the networking application with the MSG1200.
Figure 1-1 Networking application with the MSG1200

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
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1.3 Ordering information
1.3.1 Ordering information about product
You can select the device model based on the model and datasheet provided by the ordering
information.
Table 1-1 lists the ordering information about the MSG1200.
Table 1-1 Ordering information about the MSG1200
Model
Version
Description
Remark
MSG1200-GEC
A
Provide one 100/1000 Mbit/s SFP optical
interface.
Provide one GE uplink interface (RJ45).
Provide three 10/100 Mbit/s and one
10/100/1000 Mbit/s Ethernet electrical
interfaces (RJ45).
Provide 2 FXS voice interfaces (RJ11).
Support WLAN and IEEE 802.11b/g/n.
Provide 1 USB2.0 interface and support 3G
uplink.
Support +12 VAC power.
You
need to
order a
100/1000
Mbit/s
SFP
optical
module.
MSG1200-
EPON
A
Provide 1 EPON optical interface (SC/PC).
Provide three 10/100 Mbit/s and one
10/100/1000 Mbit/s Ethernet electrical
interfaces (RJ45).
Provide 2 FXS voice interfaces.
Support WLAN and IEEE 802.11b/g/n.
Provide 1 USB2.0 interface and support 3G
uplink.
Support +12 VDC power.
–
MSG1200-
UPON
A
Provide 1 EPON/GPON self-adaptive
optical interface (SC/PC).
Provide three 10/100 Mbit/s and one
10/100/1000 Mbit/s Ethernet electrical
interfaces (RJ45).
Provide 2 FXS voice interfaces.
Support WLAN and IEEE 802.11b/g/n.
Provide 1 USB2.0 interface and support 3G
uplink.
Support +12 VDC power.
–
1.3.2 Ordering information about optional modules
Table 1-2 lists the ordering information about optional modules. You can order one or more as
required.

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
4
Table 1-2 Ordering information about optional modules
Model
Speed
(Gbit/s)
Rx
wavel
ength
(nm)
Tx
wavel
ength
(nm)
Tx
optical
Power
(dBm)
Rx
sensiti
vity
(dBm)
Mo
de
Transm
ission
distanc
e (km)
Interf
ace
DD
M
RoHS
USFP-
03/M-D-R
0.155
1310
1270–
1380
-20 to -
10
< -29
M
M
2
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/S1-D-
R
0.155
1310
1260–
1620
-15 to -8
< -34
SM
15
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/S2-D-
R
0.155
1550
1260–
1620
-5 to 0
< -34
SM
40
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/S3-D-
R
0.155
1550
1260–
1620
-5 to 0
< -34
SM
80
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/SS13-
D-R
0.155
1310
1480–
1580
-15 to -8
< -28
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/SS15-
D-R
0.155
1550
1260–
1360
-15 to -8
< -28
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/SS23-
D-R
0.155
1310
1500–
1580
-5 to 0
< -32
SM
40
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/SS25-
D-R
0.155
1550
1270–
1350
-5 to 0
< -32
SM
40
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
5
Model
Speed
(Gbit/s)
Rx
wavel
ength
(nm)
Tx
wavel
ength
(nm)
Tx
optical
Power
(dBm)
Rx
sensiti
vity
(dBm)
Mo
de
Transm
ission
distanc
e (km)
Interf
ace
DD
M
RoHS
USFP-
03/SS34-
D-R
0.155
1490
1530–
1580
-3 to 2
< -32
SM
80
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
03/SS35-
D-R
0.155
1550
1470–
1510
-3 to 2
< -32
SM
80
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/M-D-
R
1.25
850
830–
870
-9.5 to -3
< -17
M
M
0.55
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/S1-D-
R
1.25
1310
1260–
1620
-10 to -3
< -21
SM
15
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/LH1-
D-R
1.25
1310
1260–
1620
-4 to 0
< -21
SM
40
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/S2-D-
R
1.25
1550
1260–
1620
-3 to 2
< -21
SM
60
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/ZX-D-
R
1.25
1550
1260–
1620
-2 to 3
< -22
SM
80
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/S3-D-
R
1.25
1550
1260–
1620
-3 to 2
< -30
SM
80
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
6
Model
Speed
(Gbit/s)
Rx
wavel
ength
(nm)
Tx
wavel
ength
(nm)
Tx
optical
Power
(dBm)
Rx
sensiti
vity
(dBm)
Mo
de
Transm
ission
distanc
e (km)
Interf
ace
DD
M
RoHS
USFP-
Gb/EX-D-
R
1.25
1550
1260–
1620
0–5
< -30
SM
120
LC/PC
Dual-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS13-
D-R
1.25
1310
1500–
1610
-10 to -3
< -21
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS15-
D-R
1.25
1550
1260–
1360
-10 to -3
< -21
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS13-
4
1.25
1310
1480–
1500
-10 to -3
< -21
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS14-
3
1.25
1490
1260–
1360
-10 to -3
< -21
SM
15
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS24-
D-R
1.25
1490
1530–
1580
-3 to 2
< -21
SM
40
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS25-
D-R
1.25
1550
1450–
1530
-3 to 2
< -21
SM
40
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
USFP-
Gb/SS34-
D-R
1.25
1490
1530–
1580
-2 to 3
< -30
SM
80
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant

Raisecom
MSG1200 (A) User Manual
1 Product overview
Raisecom Technology Co., Ltd.
7
Model
Speed
(Gbit/s)
Rx
wavel
ength
(nm)
Tx
wavel
ength
(nm)
Tx
optical
Power
(dBm)
Rx
sensiti
vity
(dBm)
Mo
de
Transm
ission
distanc
e (km)
Interf
ace
DD
M
RoHS
USFP-
Gb/SS35-
D-R
1.25
1550
1450–
1510
-2 to 3
< -30
SM
80
LC/PC
Single-
fiber
bidirec
tional
Supp
orted
Compli
ant
Optical modules whose models have the SS letters are single-fiber SFP modules,
such as the USFP-03/SS35-D-R. These SFP optical modules must be used in pair,
which means that the Tx wavelength of the sender SFP optical module must be
consistent with the Tx wavelength of the receiver SFP optical module, and vice versa.
For example, the USFP-03/SS13-D-R and USFP-03/SS15-D-R should work together.

Raisecom
MSG1200 (A) User Manual
2 Product structure
Raisecom Technology Co., Ltd.
8
2 Product structure
This chapter describes the hardware structure of the MSG1200, including the following
sections:
Appearance
LEDs
Interfaces and buttons
3G NIC
Cables
Power adaptor
2.1 Appearance
The MSG1200 uses a plastic shell and is of fan-free for heat dissipation. It adopts a power
adaptor to address needs of voltage and current of modules. In addition, it is embedded with a
3G/WLAN antenna.
Figure 2-1 shows the appearance of the MSG1200.
Figure 2-1 Appearance of the MSG1200

Raisecom
MSG1200 (A) User Manual
2 Product structure
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2.2 LEDs
LEDs are located on the top view of the MSG1200. Figure 2-2, Figure 2-3, and Figure 2-4
show LEDs of the MSG1200-GEC, MSG1200-EPON, and MSG1200-UPON.
Figure 2-2 LEDs on the MSG1200-GEC
Figure 2-3 LEDs on the MSG1200-EPON
Figure 2-4 LEDs on the MSG1200-UPON
Table 2-1 describes LEDs on the MSG1200.
Table 2-1 LEDs
LED
Name
Color
Status
Description
POWER
Power status LED
Green
Green
The device is powered on and is
working properly.
Off
The device is powered off or
fails.
WAN
WAN interface
status LED
(available for the
MSG1200-GEC
only)
Green
Green
The WAN interface is connected
to a device without transmitting
data.
Blinking
green
The WAN interface is
receiving/sending data.
Off
The device is powered off or the
WAN interface is not connected
to a device.
3G
3G status LED
(available for the
MSG1200-GEC
only)
Green
Green
The 3G connection is established
without service flow.
Blinking
green
The 3G connection is established
with service flow.
Off
The 3G connection is not
established.

Raisecom
MSG1200 (A) User Manual
2 Product structure
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10
LED
Name
Color
Status
Description
PON
PON interface
status LED
(available for the
MSG1200-
/EPON/UPON
only)
Green
Green
The PON interface is registered.
Blinking
green
The PON interface is being
registered or fails.
Off
The PON interface is not
registered.
LOS
Optical signal
status LED
(available for the
MSG1200-
EPON/UPON only)
Red
Blinking
red
The Rx optical power of the
PON interface is lower than the
sensitivity of the optical
receiver.
Off
The Rx optical power of the
PON interface is normal.
Internet
Internet status LED
Green
Green
Internet configurations take
effect. The device can obtain the
IP address and DNS, as well as
access the Internet properly.
Off
Internet configurations do not
take effect. The device accesses
the Internet improperly.
WLAN
WLAN status LED
Green
Green
The WLAN connection is
established without service flow.
Blinking
green
The WLAN connection is
established with service flow.
Off
The WLAN connection is not
established.
FXS2–
FXS1
Voice status LED
Green
Green
The device has registered the
soft switch without service flow.
Blinking
green
Service flow is being
transmitted.
Off
The device is powered off or
fails to register the soft switch.
LAN4–
LAN1
LAN interface (1–
4) status LED
Green
Green
The link is reachable without
service flow.
Blinking
green
The link is reachable with
service flow.
Off
The link is unreachable or
blocked.
WPS
WPS status LED
Green/
Green
Registration succeeds and the
LED is lighted up for 5min.

Raisecom
MSG1200 (A) User Manual
2 Product structure
Raisecom Technology Co., Ltd.
11
LED
Name
Color
Status
Description
Yellow/
Red
Blinking
yellow
The wireless terminal is trying to
establish connection with the
SOHO gateway through WPS.
Blinking
red
Registration fails.
Off
WPS is disabled or connection
fails.
USB
USB interface
status LED
Green
Green
The USB connection is
established without service flow.
Blinking
green
The USB connection is
established with service flow.
Off
The USB connection is not
established.
2.3 Interfaces and buttons
2.3.1 Interfaces
Optical interface
The optical interface locates at the fiber cover in the front of the MGS1200. Interface types
may be different for models. The specific position of the optical interface is shown as below.
Figure 2-5 Optical interface on the MSG1200