Robustel GoFixed W800 User manual

RobustelGoFixedW800
3GADSLWirelessVoIPGateway
forWCDMA/HSUPANetworks
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UserGuide
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DocumentName:UserGuide
Version:/02.00
Date:2011‐11‐04
Status:/Confidential
DocID:/RT_W800_v02.00
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www.robustel.com

RobustelGoFixedW800UserGuide
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AboutThisDocument
ThisdocumentdescribesthehardwareandsoftwareoftheRobustelW8003GADSLWirelessVoIPGateway.
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Copyright©GuangzhouRobustelTechnologiesCo.,Limited
AllRightsReserved.
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TrademarksandPermissions
RobustelaretrademarkofGuangzhouRobustelTechnologiesCo.Limited.
Allothertrademarksandtradenamesmentionedinthisdocumentarethepropertyoftheirrespectiveholders.
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Disclaimer
Nopartofthisdocumentmaybereproducedinanyformwithoutthewrittenpermissionofthecopyrightowner.
Thecontentsofthisdocumentaresubjecttorevisionwithoutnoticeduetocontinuedprogressinmethodology,
designandmanufacturing.Robustelshallhavenoliabilityforanyerrorordamageofanykindresultingfromtheuse
ofthisdocument.
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TechnicalSupportContactInformation
Tel:+86‐2023354618
Fax:+86‐2032016426
E‐mail:[email protected]
Web:www.robustel.com
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RobustelGoFixedW800UserGuide
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ImportantNotice
Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Data
maybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.Althoughsignificantdelaysorlossesofdataarerare
whenwirelessdevicessuchasthegatewayareusedinanormalmannerwithawell‐constructednetwork,the
gatewayshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.Robustel
acceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceived
usingthegateway,orforfailureofthegatewaytotransmitorreceivesuchdata.
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SafetyPrecautions
General
Thegatewaygeneratesradiofrequency(RF)power.Whenusingthegatewaycaremustbetakenonsafety
issuesrelatedtoRFinterferenceaswellasregulationsofRFequipment.
Donotuseyourgatewayinaircraft,hospitals,petrolstationsorinplaceswhereusingGSMproductsare
prohibited.
Besurethatthegatewaywillnotbeinterferingwithnearbyequipment.Forexample:pacemakersormedical
equipment.Theantennaofthegatewayshouldbeawayfromcomputers,officeequipment,homeappliance,
etc.
Anexternalantennamustbeconnectedtothegatewayforproperoperation.Onlyusingapprovedantenna
withthegateway.Pleasecontactauthorizeddistributortofindanapprovedantenna.
Alwayskeeptheantennawithminimumsafetydistanceof26.6cmormorefromhumanbody.Donotputthe
antennainsidemetallicbox,containers,etc.
Note:Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.
Gatewaymaybeusedatthistime.
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Usingthegatewayinvehicle
CheckforanyregulationorlawauthorizingtheuseofGSMinvehicleinyourcountrybeforeinstallingthe
gateway.
Thedriveroroperatorofanyvehicleshouldnotoperatethegatewaywhileisincontrolofavehicle.
Installthegatewaybyqualifiedpersonnel.Consultyourvehicledistributorforanypossibleinterferenceof
electronicpartsbythegateway.
Thegatewayshouldbeconnectedtothevehicle’ssupplysystembyusingafuse‐protectedterminalinthe
vehicle’sfusebox.
Becarefulwhenthegatewayispoweredbythevehicle’smainbattery.Thebatterymaybedrainedafter
extendedperiod.
Protectingyourgateway
Toensureerror‐freeusage,pleaseinstallandoperateyourgatewaywithcare.Dorememberthefollow:
Donotexposethegatewaytoextremeconditionssuchashighhumidity/rain,hightemperatures,direct
sunlight,caustic/harshchemicals,dust,orwater.
Donottrytodisassembleormodifythegateway.Thereisnouserserviceablepartinsideandthewarranty
wouldbevoid.

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Donotdrop,hitorshakethegateway.Donotusethegatewayunderextremevibratingconditions.
Donotpulltheantennaorpowersupplycable.Attach/detachbyholdingtheconnector.
Connectthegatewayonlyaccordingtotheinstructionmanual.Failtodoitwillvoidthewarranty.
Incaseofproblems,pleasecontactauthorizeddistributor.
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RegulatoryandTypeApprovalInformation
Table1:Directives
2002/95/EC
DirectiveoftheEuropeanParliamentandoftheCouncilof27January2003
ontherestrictionoftheuseofcertainhazardoussubstancesinelectricaland
electronicequipment(RoHS)
2002/96/ECDirectiveoftheEuropeanParliamentandoftheCouncilonwasteelectricalandelectronic
equipment(WEEE)
2003/108/EC
DirectiveoftheEuropeanParliamentandoftheCouncilof8December
2003amendingdirective2002/96/econwasteelectricalandelectronic
equipment(WEEE)
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Table2:StandardsoftheMinistryofInformationIndustryofthePeople’sRepublicofChina
SJ/T
11363‐2006
“RequirementsforConcentrationLimitsforCertainHazardousSubstancesinElectronicInformation
Products”(2006‐06).
SJ/T
11364‐2006
“MarkingforControlofPollutionCausedbyElectronicInformationProducts”
(2006‐06).
Accordingtothe“ChineseAdministrationontheControlofPollutioncaused
byElectronicInformationProducts”(AGATEWAYIP)theEPUP,i.e.,Environmental
ProtectionUsePeriod,ofthisproductis20yearsasperthesymbolshownhere,unlessotherwise
marked.TheEPUPisvalidonlyaslongastheproductisoperatedwithintheoperatinglimits
describedintheHardwareInterfaceDescription.
PleaseseeTable3foranoverviewoftoxicorhazardoussubstancesorelementsthatmightbe
containedinproductpartsinconcentrationsabovethelimitsdefinedbySJ/T11363‐2006.
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Table3:Toxicorhazardoussubstancesorelementswithdefinedconcentrationlimits
NameofthepartHazardoussubstances
(Pb)(Hg)(Cd)(Cr(VI))(PBB)(PBDE)
MetalPartsoooooo
CircuitModulesxooooo
CablesandCableAssembliesoooooo
PlasticandPolymericpartsoooooo
o:
Indicatesthatthistoxicorhazardoussubstancecontainedinallofthehomogeneousmaterialsforthispartisbelow
thelimitrequirementinSJ/T11363‐2006.
x:
Indicatesthatthistoxicorhazardoussubstancecontainedinatleastoneofthehomogeneousmaterialsforthis
partmightexceedthelimitrequirementinSJ/T11363‐2006.

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RevisionHistory
Updatesbetweendocumentversionsarecumulative.Therefore,thelatestdocumentversioncontainsallupdates
madetopreviousversions.
ReleaseDateFirmwareVersionDetails
2011‐05‐0901.00FirstRelease
2011‐11‐0402.00AddWCDMAvoice
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RobustelGoFixedW800UserGuide
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Contents
Chapter1.ProductConcept.........................................................................................................................................8
1.1Overview........................................................................................................................................................8
1.2PackingList.....................................................................................................................................................8
1.3Specifications.................................................................................................................................................9
1.4ApplicationCases.........................................................................................................................................12
Chapter2.Installation................................................................................................................................................13
2.1Interface.......................................................................................................................................................13
2.2LEDIndicators...............................................................................................................................................13
2.3InstalltheBracket.........................................................................................................................................14
2.4InstallationtheSIMCard..............................................................................................................................15
2.5HardwareConnection..................................................................................................................................15
Chapter3.OperatetheGateway...............................................................................................................................17
3.1DefaultConfiguration...................................................................................................................................17
3.2Configuration...............................................................................................................................................17
3.3LogIntheGateway......................................................................................................................................17
3.4Status...........................................................................................................................................................18
3.5QuickSetup..................................................................................................................................................19
3.6Network.......................................................................................................................................................25
3.6.13GConfiguration(WANDevice/WANService).......................................................................................25
3.6.2ADSLConfiguration(WANService)........................................................................................................27
3.6.3SIMPIN(3GSettings).............................................................................................................................28
3.6.4AdvancedADSLSettings.........................................................................................................................29
3.6.5DMZHost................................................................................................................................................30
3.6.6PortForwarding(VirtualServers)..........................................................................................................31
3.6.7AdvancedIPRouting(StaticRoute)........................................................................................................32
3.6.8QoSConfiguration..................................................................................................................................33
3.7Application...................................................................................................................................................34
3.7.1UPnPSettings.........................................................................................................................................34
3.7.2DynamicDNS..........................................................................................................................................34
3.7.3VPN(IPSecVPN).....................................................................................................................................35
3.7.4VPN(PPTPConfig)..................................................................................................................................36
3.8WirelessConfiguration(WLAN)...................................................................................................................38
3.8.1WLANBasic............................................................................................................................................38
3.8.2WLANSecurity.......................................................................................................................................38
3.8.3AdvancedSettings..................................................................................................................................39
3.8.4WLANMACFilters..................................................................................................................................39
3.8.5WLANBridge..........................................................................................................................................40
3.9LANConfiguration(DHCP)...........................................................................................................................41
3.10Firewall.........................................................................................................................................................42
3.10.1FirewallSettings...................................................................................................................................42
3.10.2IPFilters................................................................................................................................................42
3.10.3DomainFilters......................................................................................................................................44

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3.10.4MACFilters...........................................................................................................................................45
3.10.5AccessControl(RemoteAccess)...........................................................................................................45
3.11Voice.............................................................................................................................................................46
3.11.1VoiceConfiguration..............................................................................................................................46
3.11.2BasicSettings........................................................................................................................................46
3.11.3AdvancedSettings................................................................................................................................48
3.12Tools.............................................................................................................................................................51
3.12.1AccountSettings(Users)......................................................................................................................51
3.12.2TimeSettings........................................................................................................................................51
3.12.3BackupSettings....................................................................................................................................52
3.12.4Update(Restore)Settings....................................................................................................................52
3.12.5UpdateSoftware..................................................................................................................................53
3.12.6FactorySettings....................................................................................................................................53
3.12.7RebootRouter......................................................................................................................................54
3.12.8TR‐069Client........................................................................................................................................54
3.12.9PingReboot..........................................................................................................................................54
3.12.103GLinkNotice....................................................................................................................................55
Chapter4.Troubleshooting.......................................................................................................................................56
4.1FactorySettings............................................................................................................................................56
4.2Troubleshooting...........................................................................................................................................56
4.2.1UnabletoAccessInternet.................................................................................................................56
4.3TermsandAbbreviations.............................................................................................................................58
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RobustelGoFixedW800UserGuide
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Chapter1. ProductConcept
1.1Overview
RobustelGoFixedW8003GADSLWirelessVoIPGatewayisaDual‐WAN3G/ADSL2+(VPN)firewallrouter
integrated3GHSUPA,ADSL/ADSL2+,802.11b/g/n,WCDMA/GSMvoiceandSIPVoIP/FoIP.
3GHSUPAworksasabackupWAN,functioningasanautomaticfail‐overwhenanADSL2+connectionbreaks
down.
WithoneRJ‐11FXSinterface,userscouldenjoyexcellentVoIPandT.38FoIPserviceoverADSLor3G.
AlsosupportsWCDMA/GSMvoiceoverthisRJ‐11interfacebasedoncircuitswitch.
3GADSLWirelessGatewayalsoprovidesIPsecVPNandPPTPVPN,userscanaccesscorporateintranetand
transmitsensitivedatabetweenbranchofficesandremotesitesanytimeandanyplace.
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1.2PackingList
Checkyourpackagetomakecertainitcontainsthefollowingitems:
yRobustelGoFixedW800gatewayx1
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yAC/DCPowerSupplyAdapter(12VDC,1A)x1
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yDesktopbracketx1
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yADSLsplitterx1
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yEthernetcableRJ45x1
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yPhonecableRJ11x2
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yCDwithuserguideandconfigurationutilityx1
Note:Pleasenotifyyoursalesrepresentativeifanyoftheaboveitemsaremissingordamaged.
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1.3Specifications
3G
HSUPA
WCDMA/HSUPAQuadBand850/900/1900/2100MHz
HSUPADL/UL7.2/5.76Mbps
HSDPADL7.2Mbps,UL384Kbps
UMTSDL/UL384/384Kbps
GSM/GPRS/EDGEQuadBand850/900/1800/1900MHz
GPRS,multi‐slotclass10(4+1,3+2)upto86.2kbps(downlink)
EDGE,multi‐slotclass10(4+1,3+2)upto237kbps(downlink)
AuthenticationPAP/CHAP/MS‐CHAP
AlwaysOnlinePPPLCPEcho/ReplyandICMPkeepaliveforlinkinspection
DialOnDemandAlwaysonlineortriggeredbylocaldataflowandautodisconnect
NumberofSIMs1
SIMControl3V,standardSIMorUSIM

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DSL
InterfaceOneRJ‐11
ADSLStandard
Full‐rateANSIT1.413Issue2
G.dmt(ITUG.992.1)
G.lite(ITUG.992.2)
ADSL2StandardG.dmt.bis(ITUG.992.3)
ADSL2AnnexL(ITUG.992.3AnnexL)
ADSL2+StandardG.dmt.bisplus(ITU‐TG.992.5)
ADSL2+AnnexM(ITUG.992.5AnnexM)
ATMandPPP
Protocols
AAL5ATMAdaptationLayerType5(AAL5)
MultipleProtocoloverAAL5MultipleProtocoloverAAL5(RFC2684,formerlyRFC1483)
EncapsulationBridgedorroutedEthernetencapsulation
MultiplexingVCandLLCbasedmultiplexing
PPPoEPPPoverEthernet(PPPoE,RFC2516)
PPPoAPPPoverATM(PPPoA,RFC2364)
IPoverATMClassicalIPoverATM(RFC1577)
MacEncapsulatedRoutingMACEncapsulatedRouting(RFC1483MER)
OAMF4/F5OAMF4/F5
WirelessLAN
StandardsCompliantwithIEEE802.11b/g/n
DataRatesUpto300Mbpswirelessdatatransferrates
ModeAccessPoint(AP)orAPBridge(WDS)
WPSWi‐FiProtectedSetup(WPS)foreasysetup
EncryptionWEP64/128bits
SecurityWPA,WPA‐PSK,WPA2,WPA2‐PSK
MacFilterBlacklistandwhitelistfilter
QoSWMM
ACSAutomaticchannelselection
Antenna2T2RMIMOmode(2transmitter,2receiver)
Oneexternalantennawith2dBigain;oneinternalantennawith4dBigain
TransmissionPower
802.11b:16+/‐1.5dBm
802.11g:14+/‐1.5dBm
802.11n:HT2016+/‐1.5dBm;HT4014+/‐1.5dBm
ReceptionSensibility
802.11b:‐82dBm,±2dB
802.11g:‐68dBm,±2dB
802.11n:HT20‐64dBm,±2dB;HT40‐60dBm,±2dB
RFSelectionOn/Off
EthernetInterface
Interface8‐pinRJ‐45,autoMDI‐X
NumberofPorts4‐portfastEthernetswitch
Speed10/100Mbps
VoIP
InterfaceRJ‐11
NumberofPortsOneFXSportforconnectingtoanalogtelephone
ProtocolCompliantwithSIPstandard(RFC3261)
AudioCodecG.711A/μlaw,G.729a,G.723.1,G.726_24,G.726_32,GSM_ARM_12k/10

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/795/740/670/590/515/475
TelephoneFeatures
Callwaiting,Callforwarding,Callbaring,Callblocking,Silencesuppression,
Voiceactivitydetection(VAD),Comfortnoisegeneration(CNG),G.168line
echocancellation,CallerID
FaxT.38 
DTMPSupportsDTMFtonedetectionandgeneration
DialPlanFlexibledialplancustomization
WCDMA/GSM
VoiceInterfaceRJ‐11(thesameasVoIPRJ‐11)
Protocolsand
Firewall
NetworkProtocolsNAT,NAPT,DMZ,DHCP,SNTP,DNSRelay,IGMPProxy/Snooping,Static
Routing,ALG,UPnP
FirewallSPI(StatefulPacketInspection),IP/Domain/MACfilters
QoS
IPQoSBaseonsourceIPaddress,sourceanddestinationport,protocolandDSCP
ATMQoSSupportCBR,UBR,nrt‐VBR,rt‐VBR
FeaturesSupportforextendedImpulseNoiseProtection(INP)forbetterIPTVquality
Operationand
Management
ConfigurationWeb,Telnet,SSH
FirmwareUpgradeHTTP/TFTP/FTP
ManagementTR069
VPN
PPTPClient,maximum6tunnels
Encryption:MPPE
IPSec
Client,maximum5tunnels
IKEkeymanagement
Encryption:DES,3DES,AES‐128/192/256
Integrity:MD5andSHA‐1
Authentication:pre‐sharedkey
VPNPassthroughPPTP/L2TP/IPsecPassthrough
OthersLEDIndicatorsPower,LAN1,LAN2,LAN3,LAN4,Internet,DSL,WiFi,WPS,3G
ButtonsPowerOn/Off,3G,WPS,Reset
Physical
Characteristics
ColorWhite
HousingPlastic
Weight1500g
Dimensions
Gatewaywithoutbracket(LxWxH):170x140x35mm
Gatewaywithbracket(LxWxH):160x75x20mm
Giftboxincludinggatewayandaccessories(LxWxH):265x210x75mm
InstallationMethodDesktopwithbracket
Environmental
Limits
OperatingTemperature0°Cto50°C
StorageTemperature‐20°Cto70°C
OperatingHumidity20to95%non‐condensing
PowerSupplyPowerSupplyAdapterInputAC100‐240V,50/60Hz,0.5A
OutputDC12V,1.5A
Regulatoryand
TypeApprovals
DirectivesRoHSandWEEEcompliant
CEandR&TTEApprovalTobedetermined
FCCApprovalTobedetermined

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PTCRBApprovalTobedetermined
WarrantyWarrantyPeriod1year
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1.4ApplicationCases
OfficeinaBox:providesanofficesolutiontosectorssuchasmining,constructionandemergencyservices
wherefixedinfrastructureiscostlyandtimeprohibitive
Databackupandredundancy:ensurebusinesscontinuitytoretail,bankingandemergencyservicesbyproviding
awirelessvoiceanddataredundancypathtoguardagainstfixedlineoutages
Fixedlinealternative:acostandtimeefficientsolutionforbroadbandandfixedphoneserviceswherePOTS
infrastructureisunavailable
Mobileworkforce:eventmanagement,consultingandauditingsectorscanbringtheirownwirelessbranch
office(VPN)toatemporaryworklocation
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Chapter2. Installation
2.1Interface
FrontPanelIndicators:


RightSideInterfaces:

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LeftSideInterfaces:

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2.2LEDIndicators
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ItemNameFunction
Indicators
PowerOn:Modempowerup
Off:Modempoweroff
LAN1‐4
On:Ethernetisconnected
Blinkinggreen:Ethernettrafficsflow
Off:Ethernetisdisconnected
InternetBlinkinggreen:PPP/DHCP

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negotiation
Solidgreen:PPP/DHCPup
Quickblinkinggreen:Tx/Rxtrafficon
line
DSL
On:Modemsynchronizedtothe
DSLAM
Quickblinkinggreen:Modem
training,butnotsynchronized
Slowblinkinggreen:ModemIdle
VoIP
On:Theanalogphoneconnectedto
VoIPoff‐hook
Off:Theanalogphoneconnectedto
VoIPon‐hook
WiFi
On:Wi‐Ficonnectionisavailable
Blinkinggreen:Negotiationortraffic
online
Off:Wi‐Ficonnectionisnotavailable
WPSIndicatethestatusofWPS
authenticator
3G
Blinkinggreen:Negotiationortraffic
online
Solidgreen:Up
Quickblinkinggreen:Tx/Rxtrafficon
line
Solidred:Authenticationfailed
Off:TrafficthroughDSLinterface
Interface1
Powerswitch
PowerFor12VDCpoweradapter
LAN1‐4LANinterfaceforconnectingto
computers
VoIPConnectingtoanalogtelephones
DSLConnectingtoADSLenabled
telephoneline
Interface2
SIMSIMCardslot
3G3GSwitch
ResetRestoretofactorydefaultsettings
WPSWPSSwitch
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2.3InstalltheBracket
Mountthebracketonthebottomofthegateway.

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2.4InstallationtheSIMCard
BesuretoinsertaSIMcardbeforeyouusethegateway.
Note:MakesuretodisconnectthechargerandswitchoffyourgatewaybeforeinsertingorremovingyourSIM/USIM
card.

2.5HardwareConnection
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1. UseatelephonecordtoconnecttheLINEportofthesplitterwiththephonesocketonthewall(onlyifusing
ADSL).
2. UseanothertelephonecordtoconnecttheMODEMportofthesplitterwiththeADSLportoftheGATEWAY
(onlyifusingADSL).
3. ConnectEthernetportoftheGATEWAYwith10/100BASE‐Tportofthecomputerbyusingthenetworkcablethat
comeswiththeunit.
4. Pluginthepowercord,andturnonthepower.
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Chapter3. OperatetheGateway
3.1DefaultConfiguration
TheGatewayhaspre‐configuredwiththeVCI/VPIwhichisincommonuse.Thedefaultdial‐upmodeisbridge
encapsulation.Forbridgemode,noneedtoconfigureanymoreparameter.However,thethirdpartydial‐upsoftware
isneededforconnectionwiththeInternet.
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3.2Configuration
ThedefaultIPaddressforGatewayis:192.168.1.1;theSubnetMaskis：255.255.255.0.
UserscanconfiguretheGatewaythroughanInternetbrowser.TheGatewaycanbeusedasgatewayandDNSserver;
usersneedtosetthePC’sTCP/IPprotocolasfollow:
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1. SetthePCIPaddressatsamesegmentoftheGatewaysuchassettheIPaddressofthenetworkcardtooneof
the“192.168.1.2”to“192.168.1.254”excluding“192.168.1.1”.
2. SetthePC’sgatewaythesameIPaddressastheGateway’s.
3. SetPC’sDNSserverthesameasGateway’sIPaddressorthatofaneffectiveDNSserver.
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3.3LogIntheGateway
PowerontostarttheGateway,makingsureyourPCcanPINGviaLANportofGateway(thefactorydefaultIPis
192.168.1.1),thenrunIE.Inputtinghttp://192.168.1.1intheaddresscolumn,pressENTER,andauthentication
interfacewillpopupasbelow:

RobustelGoFixedW800UserGuide
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RT_W800_UG_v02.0004.11.2011Page18/5 9 
Confidential
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DefaultUserName:admin
DefaultPassword:admin
PressENTERorclickon‘OK’toenterintoGatewaymainpagetoperformconfigurationafterenteringtheaccurate
usernameandpasswordinthedialogbox.
Iflogonsuccessfully,themainpagewillbedisplayedasfollows:
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3.4Status
ClickontheStatusmenuinthewebinterface
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Thefollowingstatusinformationisavailablebyclickingthelinksontheleftofthewebpage:

RobustelGoFixedW800UserGuide
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RT_W800_UG_v02.0004.11.2011Page19/5 9 
Confidential
BasicInfo
Includehardwareandsoftwareversions,systemtimeinfoandbasicIPinformation.
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NetworkStatus
Includebasic3Gstatus(SIMcarddetails,networkandsignalstrength)andbasicADSLstatus.
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WANInfo
ListstheconfiguredWAN(3GandADSL)interfacesandshowstype,connectionstatusandbasicIPinformation.
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WLANStatus
IncludebasicWirelessinformationandalistofclientsconnectedwirelessly.
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ConnectedDevices
Showafulllistofconnectedclients,bothwiredandwireless.
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RoutingTable
DisplaysthecurrentIProutingtable
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Statistics
DisplaysalistofconfiguredWAN(3GandADSL)interfacesandshowstheamountoftrafficsentandreceivedoneach
interface.
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VoIPStatus
ShowthecurrentregistrationstatusofaconfiguredVoIPprovider.
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3.5QuickSetup
ClickontheQuickmenuinthewebinterface.
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Thiswillshowaquicksetupwizardthatallowstheusertoconfigurethemostcommonlyusedoptions:
Step1:AccessAccount
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Thissetstheusernameandpasswordtoaccessthewebinterface.
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