Raritan COMMANDCENTER 2.20 - User manual

User Guide
V2.20
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Copyright ©2005 Raritan Computer, Inc.
CC-0H-E
May 2005
255-80-3100
Raritan Computer Inc.
400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com/
Raritan Computer Europe, B.V.
Eglantierbaan 16
2908 LV Capelle aan den IJssel
The Netherlands
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com/
Raritan Computer Japan, Inc.
4th Flr. Shinkawa NS Building
1-26-2 Shin-kawa, Chuo-ku
Tokyo 104-0033
Japan
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.co.jp
Raritan Computer Taiwan, Inc.
5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien
Taiwan, ROC
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com.tw
Raritan Computer France
120 Rue Jean Jaures
93200 Levallois-Perret
France
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.fr
Raritan Computer Deutschland GmbH
Lichstraße 2
D-45127 Essen
Germany
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.de
Raritan Computer U.K. Ltd.
36 Great St. Helen's
London
EC3A 6AP
United Kingdom
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com
Shanghai Representative Office of
Raritan Computer, Inc.
RM 19C-1 Shanghai Shiye Building
18 Caoxi North Road
Shanghai China 2000030
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com.tw/

Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved. No part
of this document may be photocopied, reproduced, or translated into another language without express
prior written consent of Raritan Computer, Inc.
©Copyright 2005, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are
trademarks or registered trademarks of Raritan Computer, Inc. All rights reserved. Sun and Java are
trademarks or registered trademarks of Sun Microsystems, Inc. Internet Explorer, IE, Windows and
Windows XP are registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are
registered trademarks of Netscape Communication Corporation. RC4 is a registered trademark of RSA
Corporation. Other trademarks or registered trademarks are the property of their respective holders.
Export Notice
CommandCenter model CC3002 operates with either 56-bit or 128-bit encryption software. Export of this
product is restricted under U.S. law. Information is available from the U.S. Department of Commerce,
Bureau of Export Administration at www.bxa.doc.gov.
CC Version 2.2
CommandCenter V2.2 fully supports the Dominion family, the Dominion SX family, IP-Reach M1 and IP-
Reach TR361. CommandCenter V2.2 offers partial support of IP-Reach M2 and IP-Reach TR362 and
TR364. CommandCenter can launch only the first KVM port of the IP-Reach device. So, in case of devices
with multiple KVM ports like IP-Reach M2, TR362, and TR364, CommandCenter provides access to only
the first KVM port. CommandCenter supports Raritan's Remote Power Control device. Access to Power
Control is provided through Raritan’s Powerboard Application via the Dominion Serial port.
Users desiring Cerebus KVM interoperability with CC V2.2 should upgrade firmware to version 3.01.
Default Login Name and Passwords
Application default login: Login Name: ccroot Password: raritan0
Client Browser Requirements
Please see your CommandCenter Application Notes for the most current matrix of Client Browser
and PC Platform Requirements.
For assistance in the U.S., please contact the Raritan Technical Support Team
by telephone [phone], by fax [phone], or by e-mail [email protected]
Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, EST.
For assistance outside the U.S., please contact your regional Raritan office.

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Contents
Chapter 1: Introduction.............................................................................1
CommandCenter Overview........................................................................................................1
Product Photos...........................................................................................................................1
Product Features and Benefits ..................................................................................................1
Package Contents......................................................................................................................3
Chapter 2: Installation .............................................................................. 5
Prepare Network for Remote Operation ....................................................................................5
Initial Configuration ....................................................................................................................5
Change Administrator Password ...............................................................................................6
Strong Password Rules.....................................................................................................................6
Confirm IP Address....................................................................................................................6
Prepare Devices for Remote Operation.....................................................................................7
Add New Devices.......................................................................................................................8
CommandCenter Window Components ....................................................................................9
Chapter 3: Operation...............................................................................11
Overview..................................................................................................................................11
Browser-Based Access............................................................................................................11
Standalone Client Access........................................................................................................12
Connection to Console and KVM Management Appliances ............................................................13
Chapter 4: CommandCenter Management ............................................. 15
Overview..................................................................................................................................15
Configuring CommandCenter Manager Components .............................................................16
Configurable Parameters.................................................................................................................16
User Manager ..........................................................................................................................16
Add User..........................................................................................................................................17
Edit User..........................................................................................................................................18
Change User Password...................................................................................................................18
Change Own Password...................................................................................................................19
Delete User......................................................................................................................................19
Logoff User(s)..................................................................................................................................20
Bulk Copy........................................................................................................................................21
Add User to Group...........................................................................................................................21
Delete User from Group...................................................................................................................22
Add User Group...............................................................................................................................23
Edit User Group...............................................................................................................................24
Edit User Group Policies..................................................................................................................25
Delete User Group...........................................................................................................................26
Assign Users to Group.....................................................................................................................26
Device Manager.......................................................................................................................27
Add Device......................................................................................................................................28
Edit Device ......................................................................................................................................30
Delete Device ..................................................................................................................................30
Bulk Copy........................................................................................................................................31
Backup Device Configuration ..........................................................................................................31
Restore Device Configuration..........................................................................................................32
Copy Device Configuration..............................................................................................................32
Upgrade Device...............................................................................................................................33
Ping Device .....................................................................................................................................33
Reset Device ...................................................................................................................................33
Pause Device ..................................................................................................................................34
Resume Device ...............................................................................................................................34
View Devices............................................................................................................................34
Regular View...................................................................................................................................34
Custom View ...................................................................................................................................35
Add Custom View............................................................................................................................36
Edit Custom View ............................................................................................................................36
Delete Custom View........................................................................................................................37
Topological View..............................................................................................................................38
Special Access to Paragon II System Devices........................................................................39

Paragon II System Controller (PIISC)..............................................................................................39
IP-Reach and UST-IP Administration ..............................................................................................40
Device Power Manager............................................................................................................41
Discover Raritan Devices.........................................................................................................42
Device Group Manager............................................................................................................44
Add Device Group ...........................................................................................................................44
Edit Device Group Name.................................................................................................................45
Delete Device Group .......................................................................................................................46
Add Device Rule..............................................................................................................................46
Edit Device Rule..............................................................................................................................47
Delete Device Rule..........................................................................................................................48
Port Manager ...........................................................................................................................49
Configure Port .................................................................................................................................50
Configure a Serial Port.............................................................................................................50
Configure a KVM Port...............................................................................................................51
Configure an Outlet Port...........................................................................................................53
Delete Ports..............................................................................................................................54
Bulk Copy.................................................................................................................................55
Connect Port....................................................................................................................................56
Connect to a Serial Port ...........................................................................................................56
Connect to a KVM Port.............................................................................................................57
Connect to an iLO/RILO Port....................................................................................................58
Managing an iLO/RILO Power Port..........................................................................................59
Disconnect Port ...............................................................................................................................59
Edit Port...........................................................................................................................................60
Edit a Serial Port.......................................................................................................................60
Edit a KVM Port........................................................................................................................61
View Ports................................................................................................................................62
Regular View...................................................................................................................................62
Custom View ...................................................................................................................................63
Add Custom View............................................................................................................................64
Edit Custom View ............................................................................................................................64
Delete Custom View........................................................................................................................65
Port Power Manager................................................................................................................66
Port Group Manager ................................................................................................................67
Add Port Group................................................................................................................................67
Edit Port Group................................................................................................................................68
Delete Port Group............................................................................................................................68
Association Manager................................................................................................................69
Add Category...................................................................................................................................69
Edit Category...................................................................................................................................70
Delete Category...............................................................................................................................71
Add Element....................................................................................................................................71
Edit Element ....................................................................................................................................72
Delete Element................................................................................................................................73
Policy Manager ........................................................................................................................74
Add Policy........................................................................................................................................74
Edit Policy........................................................................................................................................75
Delete Policy....................................................................................................................................76
Chapter 5: Administration Tools.............................................................77
Application Manager ................................................................................................................77
Add Application................................................................................................................................77
Edit Application................................................................................................................................78
Delete Application............................................................................................................................79
Firmware Manager...................................................................................................................79
Upload Firmware .............................................................................................................................79
Delete Firmware ..............................................................................................................................80
Security Manager.....................................................................................................................81
Authentication and Authorization.....................................................................................................81
General............................................................................................................................................82
LDAP...............................................................................................................................................83
TACACS+........................................................................................................................................86
RADIUS...........................................................................................................................................87
Certificate ........................................................................................................................................88
IP-ACL.............................................................................................................................................90
Configuration Manager.............................................................................................................91
Network Configuration.....................................................................................................................91
Log Configuration ............................................................................................................................92

Inactivity Timer Configuration ..........................................................................................................92
Time/Date Configuration..................................................................................................................93
Modem Configuration ......................................................................................................................94
Connection Mode.............................................................................................................................94
Device Settings................................................................................................................................96
SNMP..............................................................................................................................................97
Setting up for SNMP.................................................................................................................97
Configuring SNMP in CommandCenter....................................................................................97
Cluster Configuration ...............................................................................................................99
Setup Manager.......................................................................................................................104
Reset CommandCenter.................................................................................................................104
Backup CommandCenter ..............................................................................................................104
Restore CommandCenter..............................................................................................................105
Saving and Uploading Backup Files.......................................................................................105
Reports...................................................................................................................................106
Active Users Report.......................................................................................................................106
Active Ports Report........................................................................................................................107
Asset Management Report............................................................................................................108
Audit Trail Report...........................................................................................................................109
Error Log Report............................................................................................................................111
Ping Report....................................................................................................................................113
Accessed Devices Report..............................................................................................................114
Group Data Report ........................................................................................................................116
User Data Report...........................................................................................................................117
Users In Groups Report.................................................................................................................118
Query Port Report..........................................................................................................................119
Refresh CommandCenter Display.........................................................................................120
Upgrade CommandCenter.....................................................................................................121
Restart CommandCenter.......................................................................................................122
Shutdown CommandCenter...................................................................................................123
Restart CommandCenter after Shutdown......................................................................................124
End CommandCenter Session ..............................................................................................124
Log Out..........................................................................................................................................124
Exit CommandCenter.............................................................................................................124
Appendix A: Specifications................................................................... 125
Environmental Requirements.................................................................................................125
Electrical Specifications .........................................................................................................125
Appendix B: Initial Setup Process Overview........................................127
Appendix C: User Group Features ........................................................129
Appendix D: Troubleshooting................................................................131
Appendix E: FAQs.................................................................................. 133

Figures
Figure 1 CommandCenter................................................................................................................................1
Figure 2 CommandCenter - rear panel ............................................................................................................1
Figure 3 CommandCenter Connections...........................................................................................................5
Figure 4 Set IP Address with Configuration Manager Commands...................................................................6
Figure 5 Add Device screen............................................................................................................................8
Figure 6 Add New Device screen.....................................................................................................................8
Figure 7 Security Alert Window......................................................................................................................11
Figure 8 Login Window ..................................................................................................................................11
Figure 9 CommandCenter Application Window (with Devices tree displayed)...............................................12
Figure 10 IP Specification Window ...............................................................................................................12
Figure 11 Security Warning for Signed Console Applet.................................................................................13
Figure 12 RaritanConsole Application............................................................................................................13
Figure 13 CommandCenter Application Window ...........................................................................................15
Figure 14 Add User Screen............................................................................................................................17
Figure 15 Edit User Screen............................................................................................................................18
Figure 16 Change User Password Screen.....................................................................................................18
Figure 17 Change My Profile Screen.............................................................................................................19
Figure 18 Delete User Screen........................................................................................................................19
Figure 19 Logoff Users Screen......................................................................................................................20
Figure 20 Bulk Copy Screen..........................................................................................................................21
Figure 21 Add User To Group Screen ...........................................................................................................21
Figure 22 Delete User From Group Screen ...................................................................................................22
Figure 23 Add User Group Screen.................................................................................................................23
Figure 24 Edit User Group Screen.................................................................................................................24
Figure 25 Edit User Group Policies Screen....................................................................................................25
Figure 26 Group Delete User Group Screen..................................................................................................26
Figure 27 Assign Users in Group Screen.......................................................................................................26
Figure 28 Add Device Selection Screen ........................................................................................................28
Figure 29 Add Device Screen for PowerStrip.................................................................................................28
Figure 30 Add Device Screen for Raritan Devices.........................................................................................29
Figure 31 Add Device Screen for iLO, RILO..................................................................................................29
Figure 32 Edit Device Screen ........................................................................................................................30
Figure 33 Delete Device Screen....................................................................................................................30
Figure 34 Bulk Copy Screen..........................................................................................................................31
Figure 35 Backup Device Configuration Screen ............................................................................................31
Figure 36 Restore Device Configuration Screen............................................................................................32
Figure 37 Copy Device Configuration Screen................................................................................................32
Figure 38 Upgrade Device Screen.................................................................................................................33
Figure 39 Ping Device Screen .......................................................................................................................33
Figure 40 Reset Device Screen.....................................................................................................................33
Figure 41 Devices Tree Regular View Screen...............................................................................................34
Figure 42 Custom View Screen .....................................................................................................................35
Figure 43 Add Custom View Window.............................................................................................................36
Figure 44 Edit Custom View Window.............................................................................................................36
Figure 45 Custom View Screen .....................................................................................................................37
Figure 46 Delete Custom View Window.........................................................................................................37
Figure 47 Topological View Screen ...............................................................................................................38
Figure 48 Paragon System Launch Admin Menu Option...............................................................................39
Figure 49 Paragon Manager Application Window..........................................................................................39
Figure 50 Remote User Station Admin Option...............................................................................................40
Figure 51 IP-Reach Administration Screen....................................................................................................40

Figure 52 Device Power Manager Screen .....................................................................................................41
Figure 53 Discover Raritan Devices Screen ..................................................................................................42
Figure 54 Discovered Raritan Devices List Window ......................................................................................42
Figure 55 Add Device Screen........................................................................................................................43
Figure 56 Device Groups Manager Screen....................................................................................................44
Figure 57 Add Device Group Window............................................................................................................44
Figure 58 Device Groups Manager Screen....................................................................................................45
Figure 59 Edit Device Group Window............................................................................................................45
Figure 60 Device Groups Manager Screen....................................................................................................46
Figure 61 Delete Device Group Window........................................................................................................46
Figure 62 Device Groups Manager Screen....................................................................................................46
Figure 63 Device Groups Manager Screen....................................................................................................47
Figure 64 Device Groups Manager Screen....................................................................................................48
Figure 65 Delete Rule Window ......................................................................................................................48
Figure 66 Configure Ports Screen..................................................................................................................50
Figure 67 Configure Serial Port Screen for Dominion Unit.............................................................................50
Figure 68 Configure Ports Screen..................................................................................................................51
Figure 69 Configure KVM Port Screen...........................................................................................................52
Figure 70 Configure Ports Screen..................................................................................................................53
Figure 71 Configure Outlet Port Screen.........................................................................................................53
Figure 72 Delete Port Screen.........................................................................................................................54
Figure 73 Bulk Copy Screen..........................................................................................................................55
Figure 74 Raritan Remote Client Window......................................................................................................56
Figure 75 Raritan Remote Client Window......................................................................................................57
Figure 76 HP's Remote Console Applet.........................................................................................................58
Figure 77 Port Power Manager for iLO/RILO targets.....................................................................................59
Figure 78 Active Ports Report........................................................................................................................59
Figure 79 Edit Serial Port Screen...................................................................................................................60
Figure 80 Edit KVM Port Screen....................................................................................................................61
Figure 81 Ports Tree in Regular View............................................................................................................62
Figure 82 Custom View Screen .....................................................................................................................63
Figure 83 Add Custom View Window.............................................................................................................64
Figure 84 Edit Custom View Window.............................................................................................................64
Figure 85 Delete Custom View Window.........................................................................................................65
Figure 86 Port Power Management Screen...................................................................................................66
Figure 87 Port Groups Manager Screen........................................................................................................67
Figure 88 Add Port Group Window................................................................................................................67
Figure 89 Edit Port Group Window ................................................................................................................68
Figure 90 Delete Port Group Window............................................................................................................68
Figure 91 Association Manager Screen.........................................................................................................69
Figure 92 Add Category Window...................................................................................................................70
Figure 93 Edit Category Window ...................................................................................................................70
Figure 94 Delete Category Window...............................................................................................................71
Figure 95 Association Manager Screen.........................................................................................................71
Figure 96 Add Element Window.....................................................................................................................72
Figure 97 Edit Element Window.....................................................................................................................72
Figure 98 Delete Element Window.................................................................................................................73
Figure 99 Policy Manager Screen..................................................................................................................74
Figure 100 Add Appliance Policy Window .....................................................................................................74
Figure 101 Update Policy Window.................................................................................................................75
Figure 102 Edit Appliance Policy Window......................................................................................................75
Figure 103 Update Policy Window.................................................................................................................75
Figure 104 Delete Appliance Policy Window..................................................................................................76

Figure 105 Application Manager Screen........................................................................................................77
Figure 106 Add Application Window..............................................................................................................77
Figure 107 Search Window............................................................................................................................78
Figure 108 Edit Application Window ..............................................................................................................78
Figure 109 Delete Application Window..........................................................................................................79
Figure 110 Firmware Manager Screen ..........................................................................................................79
Figure 111 Search Window............................................................................................................................80
Figure 112 Delete Firmware Window.............................................................................................................80
Figure 113 Manager General Screen.............................................................................................................82
Figure 114 Security Manager LDAP Screen..................................................................................................83
Figure 115 LDAP advanced configuration options.........................................................................................84
Figure 116 Importing user groups from LDAP to CommandCenter ...............................................................85
Figure 117 Security Manager TACACS+ Screen...........................................................................................86
Figure 118 Security Manager RADIUS Screen..............................................................................................87
Figure 119 Security Manager Certificate Screen ...........................................................................................88
Figure 120 Generate Self Signed Certificate Window....................................................................................89
Figure 121 Security Manager IP-ACL Screen................................................................................................90
Figure 122 Configuration Manager Network Settings Screen........................................................................91
Figure 123 Configuration Manager Logs Screen ...........................................................................................92
Figure 124 Configuration Manager Inactivity Timer Screen...........................................................................92
Figure 125 Configuration Manager Time/Date Screen...................................................................................93
Figure 126 Configuration Manager Modem Screen.......................................................................................94
Figure 127 Configuration Manager Connection Screen – Direct Mode or Proxy Mode..................................94
Figure 128 Configuration Manager Connection Screen – Both.....................................................................95
Figure 129 Configuration Settings Device Settings Screen............................................................................96
Figure 130 Configuration Settings Device Settings Screen............................................................................97
Figure 131 Cluster Configuration Screen.......................................................................................................99
Figure 132 Cluster Configuration Screen indicating Primary Node..............................................................100
Figure 133 Cluster Configuration Advanced Settings ..................................................................................100
Figure 134 Selecting Secondary Node from Cluster Configuration table.....................................................101
Figure 135 Confirmation of Secondary Node Selection ...............................................................................101
Figure 136 Adding a CommandCenter unit manually ..................................................................................102
Figure 137 Remove Cluster Confirmation Window......................................................................................103
Figure 138 Recovering a node from Waiting status.....................................................................................103
Figure 139 Reset CommandCenter Screen.................................................................................................104
Figure 140 Backup CommandCenter Screen ..............................................................................................104
Figure 141 Restore CommandCenter Screen..............................................................................................105
Figure 142 Browse to Upload a Backup of CommandCenter.......................................................................105
Figure 143 Active Users Report...................................................................................................................106
Figure 144 Manage Report Window ............................................................................................................107
Figure 145 Active Ports Report....................................................................................................................107
Figure 146 Asset Management Report ........................................................................................................108
Figure 147 Audit Trail Screen ......................................................................................................................109
Figure 148 Audit Trail Report.......................................................................................................................110
Figure 149 Error Log Screen........................................................................................................................111
Figure 150 Error Log Report........................................................................................................................112
Figure 151 Ping Report................................................................................................................................113
Figure 152 Accessed Devices Screen .........................................................................................................114
Figure 153 Accessed Devices Report..........................................................................................................115
Figure 154 Groups Report ...........................................................................................................................116
Figure 155 All Users’ Data Report ...............................................................................................................117
Figure 156 Users In Groups Report.............................................................................................................118
Figure 157 Query Port Report.....................................................................................................................119
Figure 158 Refresh Shortcut Button.............................................................................................................120