Raritan COMMANDCENTER 2.20 - User manual

User Guide
V2.20
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Copyright ©2005 Raritan Computer, Inc.
CC-0H-E
May 2005
255-80-3100
Raritan Computer Inc.
400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com/
Raritan Computer Europe, B.V.
Eglantierbaan 16
2908 LV Capelle aan den IJssel
The Netherlands
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com/
Raritan Computer Japan, Inc.
4th Flr. Shinkawa NS Building
1-26-2 Shin-kawa, Chuo-ku
Tokyo 104-0033
Japan
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.co.jp
Raritan Computer Taiwan, Inc.
5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien
Taiwan, ROC
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com.tw
Raritan Computer France
120 Rue Jean Jaures
93200 Levallois-Perret
France
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.fr
Raritan Computer Deutschland GmbH
Lichstraße 2
D-45127 Essen
Germany
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.de
Raritan Computer U.K. Ltd.
36 Great St. Helen's
London
EC3A 6AP
United Kingdom
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com
Shanghai Representative Office of
Raritan Computer, Inc.
RM 19C-1 Shanghai Shiye Building
18 Caoxi North Road
Shanghai China 2000030
Tel. [phone]
Fax. [phone]
E-mail: [email protected]
http://www.raritan.com.tw/

Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved. No part
of this document may be photocopied, reproduced, or translated into another language without express
prior written consent of Raritan Computer, Inc.
©Copyright 2005, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are
trademarks or registered trademarks of Raritan Computer, Inc. All rights reserved. Sun and Java are
trademarks or registered trademarks of Sun Microsystems, Inc. Internet Explorer, IE, Windows and
Windows XP are registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are
registered trademarks of Netscape Communication Corporation. RC4 is a registered trademark of RSA
Corporation. Other trademarks or registered trademarks are the property of their respective holders.
Export Notice
CommandCenter model CC3002 operates with either 56-bit or 128-bit encryption software. Export of this
product is restricted under U.S. law. Information is available from the U.S. Department of Commerce,
Bureau of Export Administration at www.bxa.doc.gov.
CC Version 2.2
CommandCenter V2.2 fully supports the Dominion family, the Dominion SX family, IP-Reach M1 and IP-
Reach TR361. CommandCenter V2.2 offers partial support of IP-Reach M2 and IP-Reach TR362 and
TR364. CommandCenter can launch only the first KVM port of the IP-Reach device. So, in case of devices
with multiple KVM ports like IP-Reach M2, TR362, and TR364, CommandCenter provides access to only
the first KVM port. CommandCenter supports Raritan's Remote Power Control device. Access to Power
Control is provided through Raritan’s Powerboard Application via the Dominion Serial port.
Users desiring Cerebus KVM interoperability with CC V2.2 should upgrade firmware to version 3.01.
Default Login Name and Passwords
Application default login: Login Name: ccroot Password: raritan0
Client Browser Requirements
Please see your CommandCenter Application Notes for the most current matrix of Client Browser
and PC Platform Requirements.
For assistance in the U.S., please contact the Raritan Technical Support Team
by telephone [phone], by fax [phone], or by e-mail [email protected]
Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, EST.
For assistance outside the U.S., please contact your regional Raritan office.

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Contents
Chapter 1: Introduction.............................................................................1
CommandCenter Overview........................................................................................................1
Product Photos...........................................................................................................................1
Product Features and Benefits ..................................................................................................1
Package Contents......................................................................................................................3
Chapter 2: Installation .............................................................................. 5
Prepare Network for Remote Operation ....................................................................................5
Initial Configuration ....................................................................................................................5
Change Administrator Password ...............................................................................................6
Strong Password Rules.....................................................................................................................6
Confirm IP Address....................................................................................................................6
Prepare Devices for Remote Operation.....................................................................................7
Add New Devices.......................................................................................................................8
CommandCenter Window Components ....................................................................................9
Chapter 3: Operation...............................................................................11
Overview..................................................................................................................................11
Browser-Based Access............................................................................................................11
Standalone Client Access........................................................................................................12
Connection to Console and KVM Management Appliances ............................................................13
Chapter 4: CommandCenter Management ............................................. 15
Overview..................................................................................................................................15
Configuring CommandCenter Manager Components .............................................................16
Configurable Parameters.................................................................................................................16
User Manager ..........................................................................................................................16
Add User..........................................................................................................................................17
Edit User..........................................................................................................................................18
Change User Password...................................................................................................................18
Change Own Password...................................................................................................................19
Delete User......................................................................................................................................19
Logoff User(s)..................................................................................................................................20
Bulk Copy........................................................................................................................................21
Add User to Group...........................................................................................................................21
Delete User from Group...................................................................................................................22
Add User Group...............................................................................................................................23
Edit User Group...............................................................................................................................24
Edit User Group Policies..................................................................................................................25
Delete User Group...........................................................................................................................26
Assign Users to Group.....................................................................................................................26
Device Manager.......................................................................................................................27
Add Device......................................................................................................................................28
Edit Device ......................................................................................................................................30
Delete Device ..................................................................................................................................30
Bulk Copy........................................................................................................................................31
Backup Device Configuration ..........................................................................................................31
Restore Device Configuration..........................................................................................................32
Copy Device Configuration..............................................................................................................32
Upgrade Device...............................................................................................................................33
Ping Device .....................................................................................................................................33
Reset Device ...................................................................................................................................33
Pause Device ..................................................................................................................................34
Resume Device ...............................................................................................................................34
View Devices............................................................................................................................34
Regular View...................................................................................................................................34
Custom View ...................................................................................................................................35
Add Custom View............................................................................................................................36
Edit Custom View ............................................................................................................................36
Delete Custom View........................................................................................................................37
Topological View..............................................................................................................................38
Special Access to Paragon II System Devices........................................................................39

Paragon II System Controller (PIISC)..............................................................................................39
IP-Reach and UST-IP Administration ..............................................................................................40
Device Power Manager............................................................................................................41
Discover Raritan Devices.........................................................................................................42
Device Group Manager............................................................................................................44
Add Device Group ...........................................................................................................................44
Edit Device Group Name.................................................................................................................45
Delete Device Group .......................................................................................................................46
Add Device Rule..............................................................................................................................46
Edit Device Rule..............................................................................................................................47
Delete Device Rule..........................................................................................................................48
Port Manager ...........................................................................................................................49
Configure Port .................................................................................................................................50
Configure a Serial Port.............................................................................................................50
Configure a KVM Port...............................................................................................................51
Configure an Outlet Port...........................................................................................................53
Delete Ports..............................................................................................................................54
Bulk Copy.................................................................................................................................55
Connect Port....................................................................................................................................56
Connect to a Serial Port ...........................................................................................................56
Connect to a KVM Port.............................................................................................................57
Connect to an iLO/RILO Port....................................................................................................58
Managing an iLO/RILO Power Port..........................................................................................59
Disconnect Port ...............................................................................................................................59
Edit Port...........................................................................................................................................60
Edit a Serial Port.......................................................................................................................60
Edit a KVM Port........................................................................................................................61
View Ports................................................................................................................................62
Regular View...................................................................................................................................62
Custom View ...................................................................................................................................63
Add Custom View............................................................................................................................64
Edit Custom View ............................................................................................................................64
Delete Custom View........................................................................................................................65
Port Power Manager................................................................................................................66
Port Group Manager ................................................................................................................67
Add Port Group................................................................................................................................67
Edit Port Group................................................................................................................................68
Delete Port Group............................................................................................................................68
Association Manager................................................................................................................69
Add Category...................................................................................................................................69
Edit Category...................................................................................................................................70
Delete Category...............................................................................................................................71
Add Element....................................................................................................................................71
Edit Element ....................................................................................................................................72
Delete Element................................................................................................................................73
Policy Manager ........................................................................................................................74
Add Policy........................................................................................................................................74
Edit Policy........................................................................................................................................75
Delete Policy....................................................................................................................................76
Chapter 5: Administration Tools.............................................................77
Application Manager ................................................................................................................77
Add Application................................................................................................................................77
Edit Application................................................................................................................................78
Delete Application............................................................................................................................79
Firmware Manager...................................................................................................................79
Upload Firmware .............................................................................................................................79
Delete Firmware ..............................................................................................................................80
Security Manager.....................................................................................................................81
Authentication and Authorization.....................................................................................................81
General............................................................................................................................................82
LDAP...............................................................................................................................................83
TACACS+........................................................................................................................................86
RADIUS...........................................................................................................................................87
Certificate ........................................................................................................................................88
IP-ACL.............................................................................................................................................90
Configuration Manager.............................................................................................................91
Network Configuration.....................................................................................................................91
Log Configuration ............................................................................................................................92

Inactivity Timer Configuration ..........................................................................................................92
Time/Date Configuration..................................................................................................................93
Modem Configuration ......................................................................................................................94
Connection Mode.............................................................................................................................94
Device Settings................................................................................................................................96
SNMP..............................................................................................................................................97
Setting up for SNMP.................................................................................................................97
Configuring SNMP in CommandCenter....................................................................................97
Cluster Configuration ...............................................................................................................99
Setup Manager.......................................................................................................................104
Reset CommandCenter.................................................................................................................104
Backup CommandCenter ..............................................................................................................104
Restore CommandCenter..............................................................................................................105
Saving and Uploading Backup Files.......................................................................................105
Reports...................................................................................................................................106
Active Users Report.......................................................................................................................106
Active Ports Report........................................................................................................................107
Asset Management Report............................................................................................................108
Audit Trail Report...........................................................................................................................109
Error Log Report............................................................................................................................111
Ping Report....................................................................................................................................113
Accessed Devices Report..............................................................................................................114
Group Data Report ........................................................................................................................116
User Data Report...........................................................................................................................117
Users In Groups Report.................................................................................................................118
Query Port Report..........................................................................................................................119
Refresh CommandCenter Display.........................................................................................120
Upgrade CommandCenter.....................................................................................................121
Restart CommandCenter.......................................................................................................122
Shutdown CommandCenter...................................................................................................123
Restart CommandCenter after Shutdown......................................................................................124
End CommandCenter Session ..............................................................................................124
Log Out..........................................................................................................................................124
Exit CommandCenter.............................................................................................................124
Appendix A: Specifications................................................................... 125
Environmental Requirements.................................................................................................125
Electrical Specifications .........................................................................................................125
Appendix B: Initial Setup Process Overview........................................127
Appendix C: User Group Features ........................................................129
Appendix D: Troubleshooting................................................................131
Appendix E: FAQs.................................................................................. 133

Figures
Figure 1 CommandCenter................................................................................................................................1
Figure 2 CommandCenter - rear panel ............................................................................................................1
Figure 3 CommandCenter Connections...........................................................................................................5
Figure 4 Set IP Address with Configuration Manager Commands...................................................................6
Figure 5 Add Device screen............................................................................................................................8
Figure 6 Add New Device screen.....................................................................................................................8
Figure 7 Security Alert Window......................................................................................................................11
Figure 8 Login Window ..................................................................................................................................11
Figure 9 CommandCenter Application Window (with Devices tree displayed)...............................................12
Figure 10 IP Specification Window ...............................................................................................................12
Figure 11 Security Warning for Signed Console Applet.................................................................................13
Figure 12 RaritanConsole Application............................................................................................................13
Figure 13 CommandCenter Application Window ...........................................................................................15
Figure 14 Add User Screen............................................................................................................................17
Figure 15 Edit User Screen............................................................................................................................18
Figure 16 Change User Password Screen.....................................................................................................18
Figure 17 Change My Profile Screen.............................................................................................................19
Figure 18 Delete User Screen........................................................................................................................19
Figure 19 Logoff Users Screen......................................................................................................................20
Figure 20 Bulk Copy Screen..........................................................................................................................21
Figure 21 Add User To Group Screen ...........................................................................................................21
Figure 22 Delete User From Group Screen ...................................................................................................22
Figure 23 Add User Group Screen.................................................................................................................23
Figure 24 Edit User Group Screen.................................................................................................................24
Figure 25 Edit User Group Policies Screen....................................................................................................25
Figure 26 Group Delete User Group Screen..................................................................................................26
Figure 27 Assign Users in Group Screen.......................................................................................................26
Figure 28 Add Device Selection Screen ........................................................................................................28
Figure 29 Add Device Screen for PowerStrip.................................................................................................28
Figure 30 Add Device Screen for Raritan Devices.........................................................................................29
Figure 31 Add Device Screen for iLO, RILO..................................................................................................29
Figure 32 Edit Device Screen ........................................................................................................................30
Figure 33 Delete Device Screen....................................................................................................................30
Figure 34 Bulk Copy Screen..........................................................................................................................31
Figure 35 Backup Device Configuration Screen ............................................................................................31
Figure 36 Restore Device Configuration Screen............................................................................................32
Figure 37 Copy Device Configuration Screen................................................................................................32
Figure 38 Upgrade Device Screen.................................................................................................................33
Figure 39 Ping Device Screen .......................................................................................................................33
Figure 40 Reset Device Screen.....................................................................................................................33
Figure 41 Devices Tree Regular View Screen...............................................................................................34
Figure 42 Custom View Screen .....................................................................................................................35
Figure 43 Add Custom View Window.............................................................................................................36
Figure 44 Edit Custom View Window.............................................................................................................36
Figure 45 Custom View Screen .....................................................................................................................37
Figure 46 Delete Custom View Window.........................................................................................................37
Figure 47 Topological View Screen ...............................................................................................................38
Figure 48 Paragon System Launch Admin Menu Option...............................................................................39
Figure 49 Paragon Manager Application Window..........................................................................................39
Figure 50 Remote User Station Admin Option...............................................................................................40
Figure 51 IP-Reach Administration Screen....................................................................................................40

Figure 52 Device Power Manager Screen .....................................................................................................41
Figure 53 Discover Raritan Devices Screen ..................................................................................................42
Figure 54 Discovered Raritan Devices List Window ......................................................................................42
Figure 55 Add Device Screen........................................................................................................................43
Figure 56 Device Groups Manager Screen....................................................................................................44
Figure 57 Add Device Group Window............................................................................................................44
Figure 58 Device Groups Manager Screen....................................................................................................45
Figure 59 Edit Device Group Window............................................................................................................45
Figure 60 Device Groups Manager Screen....................................................................................................46
Figure 61 Delete Device Group Window........................................................................................................46
Figure 62 Device Groups Manager Screen....................................................................................................46
Figure 63 Device Groups Manager Screen....................................................................................................47
Figure 64 Device Groups Manager Screen....................................................................................................48
Figure 65 Delete Rule Window ......................................................................................................................48
Figure 66 Configure Ports Screen..................................................................................................................50
Figure 67 Configure Serial Port Screen for Dominion Unit.............................................................................50
Figure 68 Configure Ports Screen..................................................................................................................51
Figure 69 Configure KVM Port Screen...........................................................................................................52
Figure 70 Configure Ports Screen..................................................................................................................53
Figure 71 Configure Outlet Port Screen.........................................................................................................53
Figure 72 Delete Port Screen.........................................................................................................................54
Figure 73 Bulk Copy Screen..........................................................................................................................55
Figure 74 Raritan Remote Client Window......................................................................................................56
Figure 75 Raritan Remote Client Window......................................................................................................57
Figure 76 HP's Remote Console Applet.........................................................................................................58
Figure 77 Port Power Manager for iLO/RILO targets.....................................................................................59
Figure 78 Active Ports Report........................................................................................................................59
Figure 79 Edit Serial Port Screen...................................................................................................................60
Figure 80 Edit KVM Port Screen....................................................................................................................61
Figure 81 Ports Tree in Regular View............................................................................................................62
Figure 82 Custom View Screen .....................................................................................................................63
Figure 83 Add Custom View Window.............................................................................................................64
Figure 84 Edit Custom View Window.............................................................................................................64
Figure 85 Delete Custom View Window.........................................................................................................65
Figure 86 Port Power Management Screen...................................................................................................66
Figure 87 Port Groups Manager Screen........................................................................................................67
Figure 88 Add Port Group Window................................................................................................................67
Figure 89 Edit Port Group Window ................................................................................................................68
Figure 90 Delete Port Group Window............................................................................................................68
Figure 91 Association Manager Screen.........................................................................................................69
Figure 92 Add Category Window...................................................................................................................70
Figure 93 Edit Category Window ...................................................................................................................70
Figure 94 Delete Category Window...............................................................................................................71
Figure 95 Association Manager Screen.........................................................................................................71
Figure 96 Add Element Window.....................................................................................................................72
Figure 97 Edit Element Window.....................................................................................................................72
Figure 98 Delete Element Window.................................................................................................................73
Figure 99 Policy Manager Screen..................................................................................................................74
Figure 100 Add Appliance Policy Window .....................................................................................................74
Figure 101 Update Policy Window.................................................................................................................75
Figure 102 Edit Appliance Policy Window......................................................................................................75
Figure 103 Update Policy Window.................................................................................................................75
Figure 104 Delete Appliance Policy Window..................................................................................................76

Figure 105 Application Manager Screen........................................................................................................77
Figure 106 Add Application Window..............................................................................................................77
Figure 107 Search Window............................................................................................................................78
Figure 108 Edit Application Window ..............................................................................................................78
Figure 109 Delete Application Window..........................................................................................................79
Figure 110 Firmware Manager Screen ..........................................................................................................79
Figure 111 Search Window............................................................................................................................80
Figure 112 Delete Firmware Window.............................................................................................................80
Figure 113 Manager General Screen.............................................................................................................82
Figure 114 Security Manager LDAP Screen..................................................................................................83
Figure 115 LDAP advanced configuration options.........................................................................................84
Figure 116 Importing user groups from LDAP to CommandCenter ...............................................................85
Figure 117 Security Manager TACACS+ Screen...........................................................................................86
Figure 118 Security Manager RADIUS Screen..............................................................................................87
Figure 119 Security Manager Certificate Screen ...........................................................................................88
Figure 120 Generate Self Signed Certificate Window....................................................................................89
Figure 121 Security Manager IP-ACL Screen................................................................................................90
Figure 122 Configuration Manager Network Settings Screen........................................................................91
Figure 123 Configuration Manager Logs Screen ...........................................................................................92
Figure 124 Configuration Manager Inactivity Timer Screen...........................................................................92
Figure 125 Configuration Manager Time/Date Screen...................................................................................93
Figure 126 Configuration Manager Modem Screen.......................................................................................94
Figure 127 Configuration Manager Connection Screen – Direct Mode or Proxy Mode..................................94
Figure 128 Configuration Manager Connection Screen – Both.....................................................................95
Figure 129 Configuration Settings Device Settings Screen............................................................................96
Figure 130 Configuration Settings Device Settings Screen............................................................................97
Figure 131 Cluster Configuration Screen.......................................................................................................99
Figure 132 Cluster Configuration Screen indicating Primary Node..............................................................100
Figure 133 Cluster Configuration Advanced Settings ..................................................................................100
Figure 134 Selecting Secondary Node from Cluster Configuration table.....................................................101
Figure 135 Confirmation of Secondary Node Selection ...............................................................................101
Figure 136 Adding a CommandCenter unit manually ..................................................................................102
Figure 137 Remove Cluster Confirmation Window......................................................................................103
Figure 138 Recovering a node from Waiting status.....................................................................................103
Figure 139 Reset CommandCenter Screen.................................................................................................104
Figure 140 Backup CommandCenter Screen ..............................................................................................104
Figure 141 Restore CommandCenter Screen..............................................................................................105
Figure 142 Browse to Upload a Backup of CommandCenter.......................................................................105
Figure 143 Active Users Report...................................................................................................................106
Figure 144 Manage Report Window ............................................................................................................107
Figure 145 Active Ports Report....................................................................................................................107
Figure 146 Asset Management Report ........................................................................................................108
Figure 147 Audit Trail Screen ......................................................................................................................109
Figure 148 Audit Trail Report.......................................................................................................................110
Figure 149 Error Log Screen........................................................................................................................111
Figure 150 Error Log Report........................................................................................................................112
Figure 151 Ping Report................................................................................................................................113
Figure 152 Accessed Devices Screen .........................................................................................................114
Figure 153 Accessed Devices Report..........................................................................................................115
Figure 154 Groups Report ...........................................................................................................................116
Figure 155 All Users’ Data Report ...............................................................................................................117
Figure 156 Users In Groups Report.............................................................................................................118
Figure 157 Query Port Report.....................................................................................................................119
Figure 158 Refresh Shortcut Button.............................................................................................................120

Figure 159 Upgrade CommandCenter Screen.............................................................................................121
Figure 160 Restart Screen...........................................................................................................................122
Figure 161 Info Window...............................................................................................................................122
Figure 162 Shutdown CommandCenter Screen ..........................................................................................123
Figure 163 Logout Window..........................................................................................................................124
Figure 164 Exit Window...............................................................................................................................124
Figure 165 Association Management Process.............................................................................................127

CHAPTER 1: INTRODUCTION 1
Chapter 1: Introduction
CommandCenter Overview
Congratulations on your purchase of CommandCenter, Raritan’s convenient and secure method for
managing various UNIX servers, firewalls, routers, load balancers, Power Management devices, and
Windows servers. CommandCenter provides central management and administration, using a set of serial
and KVM appliances. It is designed to operate in a variety of environments, from high-density Data
Centers to Service Provider environments to corporate environments handling large remote offices.
CommandCenter, when used in conjunction with Raritan’s Dominion or IP-Reach port-level management
appliances, streamlines and simplifies the management of the target devices, easing administration of data
center equipment by connecting to the IP network and presenting the serial console and KVM ports of all
the target devices within the managed network.
Product Photos
Figure 1 CommandCenter
Figure 2 CommandCenter - rear panel
Product Features and Benefits
•CommandCenter offers seamless management of Dominion series and Paragon management
appliances through Paragon remote User Stations (UST1R/UST2R) – leverage your embedded base
with a CommandCenter to draw substantial incremental value:
−Constantly updated to keep up with changing needs.
−Streamlines, provides wider process focus and offers productivity improvements, organization
wide.
−Reduces Total Cost of Ownership (TCO); cost savings from high-availability of applications (high
cost for downtime); front-ends and secures and improves reliability of high economic value
equipment.
−Handles scalability elegantly – multiple data centers (primary and backup), growing number of
locations.
−Provides centralized management, Role-Based Access and Control (RBAC), and Reporting
Capabilities.

2 COMMANDCENTER USER GUIDE
•Uncompromising Security: secure 128-bit encryption (both intranet and Internet); flexibility of access
via SSL, access restriction (by time of day, and/or maximum session duration) as part of user profile in
user management:
−Has the ability to restrict login access to products based on time of day, the ability to restrict
duration of on-line sessions, handle password expiration, and prompt for password changes. All
user operations, including access to port history buffer and access to logs, will be granted or
denied based on user authorization level.
−IP ACL (IP-Filtering) – grants/restricts access by domain name or IP addresses.
−Grants or restricts access on an individual user basis.
−Supports primary and secondary servers.
−Fallback authentication through local database
•Single IP address access: reduces the complexities of managing multiple IP addresses with associated
user names and passwords.
•Broadest support for third party authentication: leverages existing investment in authentication
protocols and allows centralized authentication and authorization. Streamlines deployment of large
multi-unit systems and centralizes administration and control. Supports LDAP (including AD, iPlanet,
eDirectory), RADIUS, and TACACS+.
•Support for Active Directory authorization and the importing of user groups.
•Comprehensive administration tools: reduces TCO for managing IT infrastructure; found time can be
used for proactive maintenance:
−Provides powerful multi-tired user and permissions grouping (user/leaf nodes, targets by topology
and by function); CommandCenter’s powerful, user-customizable categorization allows you to
easily tailor your solution and security, for example, create a “Location” attribute and assign all
users in a given LDAP or Active Directory group access to servers in that Location). The
possibilities are limitless!
−Provides powerful user-customizable views of all devices connected to CommandCenter; supports
automatic and manual device discovery.
−Simplifies administration – device upgrade, reset, diagnosis, ping, auto discover, edit, delete –
firmware upgrades, monitoring and access for back up, retrieval and push-down of configuration
to leaf nodes (Dominion Series); simplifies daily maintenance and firmware management.
•Flexible reporting: provides adjustable ways to view active devices, users, ports, and asset inventory;
reports include Audit Trail, Error Log, Firmware Report, Ping Report, View By Groups, and Users in
Groups.
•Comprehensive logging:
−Logs events locally.
−Can use an external syslog server for event logs (events are immediately posted or exported) and
the ability to have other Raritan products use it as a syslog server.
−Provides full auditing and tracking capabilities.
−Keeps an audit trail for tracking user activity.
•Support for SNMP traps.
−Provides System level trap notification of CommandCenter’s operational events.
−Provides Application level trap notification regarding the monitoring of managed devices,
availability events, and the audit events of user access and authorization to CommandCenter.
•Infrastructure support for customizable applets via GUI:
−Customizable applets control ranges of devices including power strips, HPs iLO / RILO cards, etc.
−Target systems accessed through applets – remote access to servers and other data center
equipment managed by Raritan management appliances through downloadable applets/COM
controls.
−Power strip outlet user authorization setting, mapping, parameter-passing, target server-mapping.
•Operational Flexibility/Ease of Use/Administrator presentation: enhanced system setup entirely
through graphical user interface (state-of-the-art UI standards with professional look and feel).
•Designed for high availability:
−ATA Raid-1 card and two ATA hard drivers to provision for fault-tolerance at the hardware and
OS level.
−Two network interfaces for failover or to be configured for public and private IP addresses on
separate NICs.
−Redundant power supplies and ECC memory.

CHAPTER 1: INTRODUCTION 3
−Auto-recovery (watchdog timer).
−Modem access for emergency administration.
−Support for primary and secondary servers.
•Support for Clustering and Geographic Redundancy, enabling backup availability with
CommandCenters located on the same or different networks.
•Internationalization: language, keyboard, scope of support; documentation available in French,
German, Japanese, Traditional Chinese, Simplified Chinese, and Korean.
Package Contents
CommandCenter is a fully configured stand-alone product that fits in a standard 1U 19” rack mount chassis.
Each CommandCenter unit ships with the following contents:
(1) CommandCenter unit
(1) CommandCenter Quick Setup Guide
(1) CommandCenter User Manual on CD ROM
(1) Set of rack mounting brackets (installed on the unit)
(2) Power cords

4 COMMANDCENTER USER GUIDE

CHAPTER 2: INSTALLATION 5
Chapter 2: Installation
Prepare Network for Remote Operation
Network/Firewall:
To make CommandCenter accessible from outside a network firewall, the following ports must be opened:
•Port 443: for https connection
•Port 8080: for CommandCenter server operations
Please note that Port 80 is not required, as CommandCenter will forward the data from Port 80 to Port 443.
Depending on the connecting devices, the following ports should be opened:
•Port 5001: for IP-Reach/Dominion KSX/Dominion KX event notification
Initial Configuration
Figure 3 CommandCenter Connections
1. Connect the network LAN cable to the LAN 0 port on the rear panel of the CommandCenter unit.
Connect the other end of the cable to the network.
2. Attach the included AC power cord to the Primary port on the rear panel of the CommandCenter unit.
Plug the other end or the cord into an AC power outlet.
3. Power ON CommandCenter.
4. Connect your keyboard, video, and mouse cables to the corresponding ports on the rear panel of the
CommandCenter unit. When you see the login prompt on the video output, log on using username root
and password raritan.
5. When the Network Configuration screen appears, click YES and configure your network settings.
When finished, click OK.
6. CommandCenter will restart (this may take up to 5 minutes).
7. Once CommandCenter has restarted, launch an Internet browser at any workstation, launch
CommandCenter (see Chapter 3: Operation, Browser-Based Access) and login using the default
login username and password:
−Username: ccroot
−Password: raritan0
1
3
2 4

6 COMMANDCENTER USER GUIDE
Change Administrator Password
After logging on to the CommandCenter unit with the default login name and password (ccroot/raritan0),
we recommend that you change the default user account. Please follow these steps:
1. From the Session menu, click Change My Profile.
2. Click on the checkbox marked Change Password.
3. In the Old Password field, type raritan0.
4. In the Password field, type your new password. By default, the system requires a strong password (the
strong password setting can be changed in your Security Manager screen). Your password must be
between 6-16 characters in length and consist of alphanumeric characters and underscores, without
spaces.
5. Re-type the password in the Retype Password field.
6. Click OK to submit the changes. A message will confirm the success of the modification.
Strong Password Rules
Strong password rules require users to observe strict guidelines when creating passwords, which makes the
passwords more difficult to guess and, in theory, more secure. Administrators can enable or disable this
feature, and when enabled, a password change will be rejected unless it meets the following criteria:
•Passwords must be at least six characters long.
•Passwords must contain at least one alphabetical character and one non-alphabetical character (number
or punctuation symbol).
•The first four characters of the password and the username may not match.
Strong password rules apply only to user profiles stored locally. Password rules on an authentication server
must be managed by the authentication server itself. Passwords stored on CommandCenter should be
managed by CommandCenter and whatever rules it defines.
Confirm IP Address
1. From the Setup menu, click Configuration Manager. The Network Setup screen should be visible; if
not, click on the Network Setup tab.
2. Ensure that the network setting values default to your personal specifications; if not please follow the
steps below. For detailed instructions, please see Chapter 5: Administration Tools, Configuration
Manager, Network Configuration.
3. Click Update to submit the changes. A confirmation window asks if you wish to restart
CommandCenter in order to apply changes.
4. Click OK to log out from your current session and restart CommandCenter.
5. Access CommandCenter using the new IP address.
Figure 4 Set IP Address with Configuration Manager Commands

CHAPTER 2: INSTALLATION 7
Prepare Devices for Remote Operation
Please make sure all devices are installed according to their manufacturers’ instructions.
These instructions, in addition to those in the section Prepare Network for Remote Operation, above, are
required to bring other devices into the unified view of the CommandCenter unit.
CommandCenter works with Raritan’s Dominion product family (Dominion KX, Dominion KSX, and
Dominion SX), with Raritan Remote Power Control strips, with Raritan’s IP-Reach product family (IP-
Reach TRx and IP-Reach M1 and M2), and with Raritan’s Paragon II System Controller as well as HP
iLO/RILO servers.
1. Ensure that the device being added to the CommandCenter is already installed on the network.
Important: Make certain no other users are logged into the device being
installed during CommandCenter configuration.
2. Create an Administrator account on the device. This is a prerequisite for CommandCenter to be able to
manage the unit.
−Note the User Name and Password.
−Note the IP address and the port of the unit.
3. Ensure that at least one other Administrator account exists on each Dominion Series unit that is to be
connected to CommandCenter.
Note: CommandCenter will remove the Administrator account from the Dominion SX
that is being configured and add a randomly generated login account for increased
security.

8 COMMANDCENTER USER GUIDE
Add New Devices
1. Log on to CommandCenter as an administrator.
2. Click on the Devices tab.
3. On the Devices menu, click on Device Manager, and then click Add Device. The Add Device
selection screen appears.
Figure 5 Add Device screen
4. Click on the Device Type drop-down arrow and select a device from the list.
5. Click Next to proceed. The Add Device description screen appears. Depending on the type of device
you selected, you will see a Raritan device, a Dominion, or an iLO/RILO screen. For additional details
on different devices, please see Chapter 4: CommandCenter Management, Device Manager, Add
Device.
6. Type the new device name in the Device name field.
7. Type the IP Address or Hostname of the new device in the Device IP or Hostname field.
8. The TCP port number value will be populated automatically based on the device type.
9. Type a description (or location) of the new device In the Description field.
10. Type the name used to log onto this device in the Username field.
11. Type the password needed to access this device in the Password field.
12. Type the time (in seconds) that should elapse before timeout between the new device and
CommandCenter in the Heartbeat timeout (sec) field.
13. Click OK to add the new device. A confirmation message indicates new device creation.
Note: You will not see a TCP port number or Heartbeat timeout field for Dominion SX
and HP iLO/RILO devices.
Figure 6 Add New Device screen