RCA 25210 User manual

2-Line Intercom Speakerphone
DECT6.0 Cordless Handset
Telephone Answering System
User’s Guide
Please read this manual
before operating product
for the first time.
Model 25210

2
Important Information
NOTICE: This product meets the applicable Industry Canada technical
specifications.
Operation is subject to the following two conditions: (1) This device may
not cause interference, and (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect
the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe systems, if present, are connected together. This precaution may
be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the
telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may
interfere with residential radio and television reception if not properly
installed and used in accordance with instructions contained in this
manual. Reasonable protection against such interference is ensured,
although there is no guarantee this will not occur in a given installation.
If interference is suspected and verified by switching this equipment on
and off, the user is encouraged to try to correct the interference by one
or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the
equipment and receiver into separate circuit outlets. The user may also wish
to consult a qualified radio/television technician for additional suggestions.
This equipment has been fully tested and complies with all limits for Class B
computing devices pursuant to part 15 FCC Rules and Regulations.
Important Information

3
Important Information
Telephone Network Information
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company, where practicable, may notify
you that temporary discontinuance of service may be required. Where prior
notice is not practicable and the circumstances warrant such action, the
telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business. If these changes are expected to affect the use
or performance of your telephone equipment, the telephone company will
likely give you adequate notice to allow you to maintain uninterrupted
service.
Notice must be given to the telephone company upon termination of your
telephone from your line.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC
RF exposure guidelines when used with the belt clip supplied with this
product. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which
operates in the 1.92GHz to 1.93GHz frequency range.
Installation of this equipment is subject to notification and
coordination with UTAM. Any relocation of this equipment must
be coordinated through and approved by UTAM. UTAM may be contacted at
1-800-429-8826.

4
Important InformatIon ............................ 2
Interference InformatIon......................... 2
telephone network InformatIon .............. 3
lIcensIng ................................................ 3
hearIng aId compatIbIlIty ....................... 3
fcc rf radIatIon exposure statement .... 3
InformatIon for dect product ............... 3
IntroductIon ........................................... 6
parts checklIst....................................... 6
telephone Jack requIrements................... 6
InstallatIon ............................................ 7
Digital Security SyStem .............................7
Important InstallatIon guIdelInes ............ 7
handset layout ...................................... 8
base layout............................................ 9
InstallIng the phone .............................10
inStalling the hanDSet Battery.............. 10
BaSe Station.............................................11
programmIng the phone ......................13
StanDBy Screen ....................................... 13
Programming FunctionS......................... 13
Phone Setting.......................................... 14
Date/time................................................. 14
auto anSwer (only aPPlicaBle For hanDSet)........
15
auto anSwer intercom (aPPlicaBle For BaSe
anD hanDSet)...................................... 15
Dial moDe (only aPPlicaBle For BaSe).... 15
area coDe (only aPPlicaBle For BaSe).... 15
regiStration (only aPPlicaBle to hanDSet)16
regiSter ................................................... 16
remove hanDSet...................................... 16
De-regiSter (only aPPlicaBle For BaSe). 17
SeconD call alert ................................. 17
hanDSet name (only aPPlicaBle For hanDSet)......
17
uPDate hanDSet liSt (only aPPlicaBle For
BaSe)................................................... 17
DiSPlay Setting ........................................ 18
contraSt.................................................. 18
Backlight (only aPPlicaBle For BaSe)..... 18
SounD Setting ......................................... 18
ring Volume ........................................... 19
key tone .................................................. 19
telephone operatIon .............................19
making callS with the corDleSS hanDSet19
making callS in the SPeakerPhone moDe
(From the BaSe).................................. 20
making call in the SPeakerPhone moDe
(From the hanDSet) ............................ 20
making callS with the oPtional heaDSet20
Pre-Dialing.............................................. 21
anSwering acall ................................... 21
Switching Between the SPeakerPhone,
hanDSet, anD heaDSet moDe ............ 21
BaSe .................................................. 21
corDleSS hanDSet ............................. 21
mute.................................................. 22
Donot DiSturB....................................... 22
FlaSh........................................................ 22
inSerting aPauSe in the Dialing Sequence
22
reDial....................................................... 22
reviewing the reDial numBerS............... 23
Storing areDial recorD in Phone Book23
tranSFerring acall to another extenSion
23
receiving atranSFerreD call From another
extenSion............................................ 23
ringer on/oFF anD ringer Volume ...... 24
SPeakerPhone, hanDSet, anD heaDSet Vol-
ume ..................................................... 24
holD......................................................... 24
conFerence callS.................................... 24
Join acall in ProgreSS:.................... 24
three-way conFerence call By an inter-
com call: ........................................... 24
three-way conFerence call with two
lineS:.................................................. 24
Four-way conFerence call (line 1 +
line 2 + 2 extenSion):...................... 25
Intercom calls .....................................25
one-touch intercom .............................. 25
anSwering an intercom call................. 25
Page ......................................................... 25
auto StanDBy .......................................... 26
caller Id (cId) ...................................26
receiving anD Storing ciD recorDS...... 26
reviewing ciD recorDS.......................... 26
Saving aciD recorD to Phone Book
memory.............................................. 27
Deleting aciD recorD........................... 27
Deleting all call recorDS..................... 27
Dialing Back ........................................... 27
iFyou ProgrammeD your local area
coDe................................................... 27
iFyou DiD not Program your local
area coDe ......................................... 28
call waiting caller iD.......................... 28
Table of Contents

5
Table of Contents
memory log and phone book (dIrectory)
memory ............................................28
aDDing Phone Book entrieS................... 29
storIng record In one-touch dIalIng (only
applIcable for base) ...........................29
reviewing Phone Book recorDS ............ 29
eDiting aPhone Book recorD................ 30
coPying aPhone Book recorD .............. 30
Deleting aPhone Book recorD ............. 31
Dialing aPhone Book recorD ............... 31
Dial aPhone Book recorD while in talk
moDe: ................................................. 31
Dial aPhone Book recorD while review-
ing it:................................................. 31
voice mail SyStem.................................. 32
toliSten to your voice mail meSSageS
From the BaSe unit in iDle moDe. ...... 32
toliSten to your voice mail meSSageS
From the hanDSet in iDle moDe. ........ 32
Programming the voice mail numBerS33
changIng the battery............................34
battery safety precautIons ...................34
dIsplay messages .................................35
handset sound sIgnals.........................35
troubleshootIng guIde ..........................36
telePhone SolutionS................................ 36
caller iD SolutionS................................ 37
Battery..................................................... 37
general product care ..........................38
causes of poor receptIon .....................38
warranty.............................................39
accessory InformatIon..........................42

6
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
Connections & Setup
Parts Checklist
Make sure your package includes the following items:
Base
Handset
Handset battery
pack
Telephone
2- Line cords
AC power
adaptor
Battery
Compartment
Cover
Desk Stand
For Model 25210RE2 there will be ONE additional handset, belt clip, AC
power adaptor, battery pack, cover and charge cradle than shown above.
Telephone Jack Requirements
To use this phone, you will need an RJ11C (for
a single line) or a RJ14C (for two lines) type
modular phone jack, which might look like the
one pictured here, installed in your home or
office. If you don’t have either modular jack,
call your local phone company to find out how
to get one installed.
Modular
telephone line
jack
Wall plate
Short Line Cord
Belt Clip

7
Connections & Setup
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause or receive interference with nearby TVs, microwave ovens, and
VCRs. To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave ovens,
or VCR. If such interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the
1.9 GHz frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.

8
Connections & Setup
Handset Layout
display
DND/Privacy
(button) Spk
(Speaker button)
DIR
(button)
CID
(button)
3 Soft keys
VOL +/-
(buttons)
Talk
(button)
Off
(button)
Redial
(button)
Menu/Flash
(button)
Exit
(button)
Int/Hold
(button)
Mute/Del
(button)
Visual Indicator
*Tone
(button)
#Pause
(button)

9
Base Layout
Connections & Setup
Delete
(button)
Exit
(button) 3 Soft Keys
DIR
(button)
CID
(button)
Vol +/-
(buttons)
Line 1 & 2
(buttons)
Intercom
(button)
Page
(button)
Redial
(button)
Hold
(button)
Headset
(button)
Flash
(button)
Mute
(button) Speaker
(button)
Charge
LED
One Touch
(1-10)
buttons
#Pause
(button)
DND
(button)
Voice mail2
(button)
Voice mail1
(button)
Privacy
(button)

10
Connections & Setup
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved Nickel-metal Hydride (Ni-
MH) battery model 5-2734, which is compatible with this
unit.
1. Locate battery which is packaged inside a plastic bag and is separate
from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover
slightly higher than the handset and then sliding the cover down into
position.
BATTERY
BLACK WIRE
RED WIRE
PRESS DOWN FIRMLY