Q2. Why does scanner not read the bar code exactly. When I use the scanner to read
a bar code of an item, I get a different result from the barcode itself.
Q3. Some bar codes can not be read, why?
Answer：
A. Incomplete and unclear bar codes might not be read.
B. It is possible that the setting is off by default for some bar code types which are not
commonly used. You need activate a specific bar code type (on page 14) to get it
working. Please feel free to contact our Customer Service Team for further assistance if
you don't know the exact type of bar code that you are referring to.
Q4. Is there any bar codes to remove auto-enter after every scanning?
Answer: To remove the auto-enter, please scan the code “ Disable end
character”on page 11.
If that is not your case, please send us a clear picture of the bar code and the result you
get, our customer service will help you to solve the problem.
Example 1: We use Code 39. it puts an * at the beginning and a * at the end. How do
we program the scanner to read whole bar code? The bar code the computer received
is 123456789. The bar code we need is *123456789*.
Solution： To show the start and stop digit of code39, please scan the code“Code39
start&stop digit -On”on page 21.
Example 2: The original bar code is “ abc12345 ” ， the scanning result is
“+A+B+C12345”，the scanner put“+”between character.
Solution：Please scan the code“Code39 Full ASCII-On”on page 21.
Example 3：There are two separate bar codes together， it scanned the first 12digits
in the barcode but not the last five.
Solution：please scan the code“UPCA- additional 2 digits-On”on page 15.
