Rebo systems SMS-R1 User manual

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SMS - R1
User Manual

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Table of contents
Printer location environment & supply storage instructions.................................................................4
System requirements...........................................................................................................................4
Package contents - what is in the box ..................................................................................................4
Setup & Installation.................................................................................................................................5
Turning the printer on .........................................................................................................................5
Loading ribbon cassette & tape roll......................................................................................................6
Printer controls (touchscreen) .............................................................................................................7
Installation of Windows printer driver .................................................................................................9
Using USB connection......................................................................................................................9
Using LAN connection....................................................................................................................10
Upgrading software for existing installations .....................................................................................11
Upgrading Windows printer driver................................................................................................. 11
Upgrading printer firmware ........................................................................................................... 11
Manager application controls & print process logic ...............................................................................12
Label dimensions...............................................................................................................................12
Setting Original..............................................................................................................................12
Setting Optimized .......................................................................................................................... 12
Adaptive size for variable label object sizes in label set .................................................................. 12
Cutting the labels...............................................................................................................................13
Automatic cut shape: (rounded) rectangle.....................................................................................13
Custom cut shape ..........................................................................................................................13
How to set a NiceLabel rectangle or ellipse object as a cut shape...............................................14
Select a cut shape from the Graphical Symbol Library V4 for SMS label printers......................... 14
Create a custom cut shape with other design or label software (5 examples).............................14
Laminating your labels for ultimate protection ..............................................................................15
Label quantity / number of copies .....................................................................................................16
Identical copies of a single label.....................................................................................................16
Variable data label set ................................................................................................................... 16
Margin between copies .................................................................................................................16
Total length and maximum length of a print job.............................................................................16
Colors in your label job......................................................................................................................17
Switch a color ................................................................................................................................17

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Disable a color ............................................................................................................................... 17
Enable white primer paint.............................................................................................................. 17
Material supply information .............................................................................................................. 18
Handling empty supplies....................................................................................................................18
What happens when ribbon cassette runs empty?......................................................................... 18
What happens when tape roll length is not enough? .....................................................................18
Print button.......................................................................................................................................19
Advanced settings .............................................................................................................................19
Automate label printing process: pre-set Manager settings in a label document................................20
Automate label printing process: hide Manager window ...................................................................22
Supplies................................................................................................................................................. 23
Tape rolls...........................................................................................................................................23
Ribbon cassettes................................................................................................................................ 23
Laminate tape rolls............................................................................................................................23
Troubleshooting....................................................................................................................................24
Various..............................................................................................................................................24
An error code is shown on the printer touchscreen display................................................................24
Maintenance.........................................................................................................................................25
Cleaning the print head ..................................................................................................................... 25
Technical support..................................................................................................................................26
Appendix............................................................................................................................................... 27
Appendix A: How to set an Adobe Illustrator path as a cut shape.......................................................27
Appendix B: How to set a CorelDRAW path as a cut shape................................................................. 28
Appendix C: How to set an Inkscape path as a cut shape....................................................................29
Appendix D: How to set an AutoCAD path as a cut shape & general AutoCAD settings.......................30
Appendix E: How to set a Bartender path as a cut shape.................................................................... 33

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Printer location environment & supply storage instructions
The recommended printer location environment is in an office environment with controlled room
temperature.
Avoid exposing the printer and the supplies (tape rolls & ribbon cassettes) to direct sunlight.
Store the supplies in their original packaging (plastic bag & carton box) in a dark cabinet.
System requirements
The minimum computer specifications are:
•CPU: Intel or compatible x86 family processor
•Memory: 2 GB or more RAM
•Hard drive: 1 GB of available disk space
•32-bit or 64-bit Windows operating systems: Windows 8.1, Windows Server 2012, Windows
Server 2012 R2, Windows 10, Windows Server 2016 or Windows Server 2019
•Microsoft .NET Framework Version 4.6
•Display: 1920×1080 or higher resolution monitor with Windows (text font) scaling set to 100%
•Connection: USB port or ethernet LAN port.
Package contents - what is in the box
SMS-R1 Printer
Power & USB cable
Squeegee
Dust cover
Spare cutting plotter knives
QuickStart Guide

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Setup & Installation
Turning the printer on
Use a grounded wall socket.
Place the SMS-R1 on
a steady surface
Connect the power cable
Turn the printer ON

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Loading ribbon cassette & tape roll
In order to start using your SMS-R1 you will need to insert two types of supplies:
Ink ribbon cassette
Printable tape roll
Loading the ribbon cassette:
1. Make sure the black closed caps of the cassette are facing towards you and the open caps are
pointing towards the printer.
2. Make sure the flat side of the cassette is faced upwards. The arrow labels should be on top with
the arrows pointing towards the printer.
3. Insert the ribbon cassette from the side of the printer. If you notice any friction please take the
cassette out and check if it is correctly positioned.
Loading the tape roll:
Attention: Before placing the tape make sure the printer is turned ON and a ribbon cassette is loaded.
1. Open the back lid and place the tape roll inside with the printable side up.
2. The printer will now detect a tape roll is placed.
3. Manually feed the first part of the tape until the printer detects it and starts to automatically
feed the rest of the material.

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Printer controls (touchscreen)
With the built-in touch screen you can control the printer and adjust cutting & network settings.
Our tape materials are pre-programmed with the recommended cutting depth settings.
You should only change the settings if you notice that the current settings are insufficient.
Open / Close
tape collector
Eject ribbon cassette
Eject tape roll
Cut tape
Edit cutting
settings
Feed tape
backward
Feed tape
forward
Tape quantity
(meters)
Ribbon quantity
(meters)
Device information & network configuration
(hold logo for 3 seconds)
Increase / Decrease
cutting depth
Cancel settings
Perform test cut
Confirm settings
Cutting settings
Increase / Decrease
cutting depth
(including laminate)

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On the main interface, hold the SMS-R1 logo on the bottom for 3 seconds to access the device
information & network configuration.
Device information &
network configuration
Configure fixed IP
Set device to
automatic IP address
from DHCP server
Set device to
fixed IP address
Enter numbers
Confirm / Cancel settings

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Installation of Windows printer driver
Using USB connection
Printer setup:
1. Connect the power cable but do not connect the USB cable yet, turn on the printer.
2. Insert a ribbon cassette and a tape roll.
Printer driver installation:
3. Close all open applications.
4. Download the SMS-R1 Printer Driver from our website: https://www.rebo.nl/en/downloads
5. Extract the zip file.
6. Open the extracted folder and start Setup.exe.
7. Follow the on-screen instructions and when prompted: Printer or driver? Choose option:
Recommended for USB setup: install driver only.
8. Click Next, and click Done when successfully completed.
9. Connect the printer USB cable to the computer and printer and the printer will be automatically
installed as a printer in Windows.
10. Finished!
[Troubleshooting in case USB Plug & Play installation fails: login as a user with local administrator rights.
Then try again, or manually right mouse click > Remove the SMS-R1 device in hardware category
"Unspecified". Then unplug and plug back in the device or press scan for hardware changes button for
good automatic conversion to printer object.]

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Using LAN connection
For 1 user/computer to 1 printer: you can use a direct TCP/IP port or configure a shared printer.
For more than 1 users/computers to 1 printer: we recommend to configure a shared printer (queue) in
order to make sure the print jobs are correctly processed (applies to driver version 18 released in May
2021 and newer).
Printer setup:
1. Connect the power and LAN cable, turn the printer ON.
2. Insert a ribbon cassette and a tape roll.
View printer IP:
3. Hold the SMS-R1 logo in the bottom center of the printer touchscreen for 3 seconds to display
the printer IP address and optionally configure the network settings.
Printer IP configuration:
4. By default an automatic IP from your DHCP server is enabled. You can use this IP, or optionally:
a. If you want to set a fixed IP, press the FIXED IP button. Set the IP address, subnet mask
and gateway and press Finish. The device will restart and chosen fixed IP will be applied.
b. If you want to create a DHCP IP address reservation based on printer MAC address, you
can see the printer MAC address in this window. Restart the printer after you have
added the address reservation to your DHCP server. After doing so, view the new IP and
continue the driver installation below.
Printer driver installation:
5. Download the SMS-R1 Printer Driver from our website: https://www.rebo.nl/en/downloads
6. Extract the zip file.
7. Open the extracted folder and start Setup.exe.
8. Follow the on-screen instructions and when prompted: Printer or driver? Choose option:
Recommended for LAN setup: install printer driver and printer.
9. The default printer name is SMS - R1, you can change printer name here.
10. Click button Create TCP/IP port.
11. Click Allow at the Windows firewall question to let the installer search for SMS-R1 printers in
the LAN network.
12. Select your printer, the IP address will be copied to the IP address field.
Or you can manually enter the IP address of the printer, click Add.
13. Click Next, and click Done when successfully completed.
14. Finished!