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Warranty
Warranty Terms, Conditions & Procedures
Warranty Terms and Conditions.
Your Red Rhino 4000 series Compact Crusher has been designed and manufactured in the UK and meets all
current EU legislation on safety, emissions and noise levels. The product is warranted against any defects in
material and workmanship for a period of 1 year or 1000 hours usage from date of installation whichever occurs first.
This warranty is subject to:
Adherence to the routine maintenance procedures as detailed in the instruction book, the use of genuine Red Rhino
parts and approved lubricants.
Adherence to the service schedule, undertaken by Red Rhino Crushers (UK) Ltd or an approved Red Rhino service
agent, using genuine Red Rhino parts and approved lubricants.
Adherence to the requirement to utilize and record service actions with Red Rhino Crushers (UK) Ltd service record
documentation, and to supply Red Rhino Crushers (UK) Ltd with originals of service record documentation.
Return (within 30 days) of a signed collection/delivery note confirming acceptance of goods in satisfactory condition,
and all warranty registrations including: The Red Rhino Warranty Registration & Installation Certificate and Kubota
engine manufacturers Warranty Certificate.
Adherence to the correct warranty claim procedure as stated below, including the provision of a valid purchase order
number by the customer, and utilization of a valid Red Rhino Crushers (UK) Ltd reference number.
Subject to adherence to the above conditions and during the warranty period, any failed parts will be supplied free of
charge, except for the following limitations:
Warranty Limitations:
The following items are consumable parts and not covered by warranty:
1. Tracks
2. Battery & Starter motor
3. Wear parts - crusher jaws, conveyor belts, toggle-plate, drive belts, conveyor roller lagging, internal and
conveyor rubber wear parts.
4. Paintwork
5. Warranty exclusions as determined by the engine manufacturer:
6. Service parts - filters, glow-plugs, fanbelts, fuel injection equipment, stop solenoid, leaks (oil, water, and air)
hoses, coolants and lubricants. Brake parts (where applicable).
Warranty does not extend to cover normal routine maintenance, cleaning, or servicing, nor any materials used to
carry out routine servicing. The buyer hereby acknowledges and accepts that any costs incurred on repairs, mileage
or servicing required outside of warranty periods or in the event that a warranty claim is rejected, will be chargeable
at our standard rates. (Please contact us for further information).
All engine warranty issues must be directed to the engine manufacturer or the engine manufacturers approved /
appointed engine dealer. No liability shall be attached to us where repairs cannot reasonably be affected, or where,
following partial repair, a fault or breakdown occurs in the parts or portion not repaired.