Red Stone RGW Series User manual

RGW Series VoIP Gateway User Manual
Redstone Systems, Inc.
Redstone Manual RGW Series
User Manual
RGW4
RGW8
RGW48
RGW96
Website: http://www.redstonesystems.com
Email: [email protected]om
Document Version: 202205

User Manual RGW Series VoIP Gateway
Amendment Records
Document Rev. 01 (May 2022)
This manual is applicable to Redstone’s RGW series VoIP Gateway V371.
Copyright © 2022 Redstone Systems, Inc. All Rights Reserved.
All or part of this document may not be excerpted, reproduced and transmitted in any form or by any means
without prior written permission from the company.

RGW Series VoIP Gateway User Manual
Redstone Systems, Inc. 3
Contents
Amendment Records....................................................................................................................................................2
Contents...........................................................................................................................................................................3
Figures..............................................................................................................................................................................6
Tables ...............................................................................................................................................................................9
1 Overview.....................................................................................................................................................................11
1.1 Product Introduction............................................................................................................................................................11
1.2 Functions and Features .....................................................................................................................................................12
1.3 Equipment Structure...........................................................................................................................................................13
1.3.1 RGW4.......................................................................................................................................................................13
1.3.2 RGW8.......................................................................................................................................................................15
1.3.3 RGW48....................................................................................................................................................................17
1.3.4RGW96 .....................................................................................................................................................................19
1.4 Web Management Page....................................................................................................................................................23
1.4.1 Layout.......................................................................................................................................................................23
1.4.2 Buttons Used on Gateway Management Interface............................................................................................23
2 Parameters Setting...................................................................................................................................................24
2.1 Login.....................................................................................................................................................................................24
2.1.1 Obtaining Gateway IP Address ............................................................................................................................24
2.1.2 Logging On to Web GUI........................................................................................................................................24
2.1.3 Privileges of Administrator and Operator (Web GUI)........................................................................................25
2.1.4 Accessing Through SSH .......................................................................................................................................26
2.1.5 SSH user Permissions...........................................................................................................................................26
2.2 Basic Configuration.............................................................................................................................................................26
2.2.1 Status.......................................................................................................................................................................26
2.2.2 Network....................................................................................................................................................................27
2.2.3 VLAN........................................................................................................................................................................29
2.2.4 System.....................................................................................................................................................................31
2.2.5 SIP............................................................................................................................................................................33
2.2.6 High Availability.......................................................................................................................................................35
2.2.7 TLS&SRTP..............................................................................................................................................................36
2.2.8 MGCP.......................................................................................................................................................................37
2.2.9 FoIP..........................................................................................................................................................................39
2.2.10 Alarm......................................................................................................................................................................42
2.3 Line .......................................................................................................................................................................................43
2.3.1 Phone Number........................................................................................................................................................43
2.3.2 Subscriber Line Features......................................................................................................................................44
2.3.3 Subscriber Line Batch (Unavailable on the RGW4) ..........................................................................................46
2.3.4 Subscriber Line Characteristics............................................................................................................................47
2.4 Trunk.....................................................................................................................................................................................50
2.4.1 Phone Number........................................................................................................................................................50

User Manual RGW Series VoIP Gateway
2.4.2 Trunk Features........................................................................................................................................................50
2.4.3 Trunk Batch (Unavailable on the RGW4)............................................................................................................52
2.4.4 Trunk Characteristics.............................................................................................................................................53
2.5 Routing.................................................................................................................................................................................55
2.5.1 Digit Map..................................................................................................................................................................55
2.5.2 Routing Table..........................................................................................................................................................57
2.5.3 Examples of Routing Rules...................................................................................................................................62
2.6 Advanced Configuration.....................................................................................................................................................63
2.6.1 System.....................................................................................................................................................................63
2.6.2 Auto Provisioning....................................................................................................................................................64
2.6.3 Management System Type (SNMP and TR069) ...............................................................................................65
2.6.4Certificate (Available on the RGW4/RGW8)........................................................................................................67
2.6.5 Media Stream..........................................................................................................................................................67
2.6.6 SIP Configuration ...................................................................................................................................................69
2.6.7 RADIUS (Unavailable on the RGW4)..................................................................................................................72
2.6.8 Greeting...................................................................................................................................................................73
2.6.9 Call Progress Tone Plan........................................................................................................................................74
2.6.10 Feature Access Codes........................................................................................................................................75
2.6.11 Clock Service........................................................................................................................................................77
2.7 Security..................................................................................................................................................................................80
2.7.1 Access Security......................................................................................................................................................80
2.7.2 Access list................................................................................................................................................................81
2.7.3 Brute Force Login Prevention...............................................................................................................................82
2.7.4 ACL-based Traffic Filtering ...................................................................................................................................84
2.7.5 Packet Rate Limiting Based Dynamic Blacklisting.............................................................................................85
2.7.6 Voice Security.........................................................................................................................................................87
2.7.7 Encryption................................................................................................................................................................87
2.7.8 VPN (Available on the RGW4/RGW8).................................................................................................................89
2.8 Status .....................................................................................................................................................................................90
2.8.2 Call Status...............................................................................................................................................................90
2.8.3 Call History on FXS................................................................................................................................................90
2.8.4 Call History on FXO................................................................................................................................................90
2.8.5 SIP Message Count...............................................................................................................................................91
2.9 Logs.......................................................................................................................................................................................91
2.9.1 System Status.........................................................................................................................................................91
2.9.2 Call Message ..........................................................................................................................................................92
2.9.3 System Startup .......................................................................................................................................................93
2.9.4 Manage Log ............................................................................................................................................................93
2.10 Tools....................................................................................................................................................................................95
2.10.1 Configuration Management.................................................................................................................................95
2.10.2 Upgrade.................................................................................................................................................................95
2.10.3 Restore Factory Settings.....................................................................................................................................97
2.10.4 Capture Recordings on the Port.........................................................................................................................97
2.10.5 IP Capture.............................................................................................................................................................97
2.10.6 Network Diagnosis (RGW4/RGW8)...................................................................................................................98
2.11 Product Information..........................................................................................................................................................98
2.12 Reboot................................................................................................................................................................................99
2.13 Logout.................................................................................................................................................................................99

RGW Series VoIP Gateway User Manual
Redstone Systems, Inc. 5
3Appendix: VLAN Configuration..............................................................................................................................100
3.1 Automatic Discovery (Not supported by RGW4/RGW8).............................................................................................100
3.1.1 LLDP.......................................................................................................................................................................101
3.1.2 DHCP......................................................................................................................................................................104
3.2 Manual Configuration .......................................................................................................................................................105
3.2.1 Single VLAN ..........................................................................................................................................................105
3.2.2 Multi-Service VLAN...............................................................................................................................................106
4 Making an OpenVPN Client Certification (RGW4/RGW8).............................................................................112
5 Appendix: High Availability Configuration ......................................................................................................115
6 Appendix: Auto Provisioning Configuration...................................................................................................116
7 Appendix: RJ45 and RJ11 Corresponding Relations....................................................................................117

User Manual RGW Series VoIP Gateway
Figures
Figure 1-1 RGW4 Front Panel ..................................................................................................................................................13
Figure 1-2 RGW4 Back Panel...................................................................................................................................................14
Figure 1-3 RGW8 Front Panel ..................................................................................................................................................15
Figure 1-4 RGW8 Back Panel...................................................................................................................................................16
Figure 1-5 RJ45 to RS232 Serial Cable ..................................................................................................................................16
Figure 1-6 USB to RS232 Converter Cable............................................................................................................................16
Figure 1-7 RGW48 Front Panel................................................................................................................................................18
Figure 1-8 RGW48 Back Panel-AC..........................................................................................................................................19
Figure 1-9 RGW96 Front Panel................................................................................................................................................20
Figure 1-10RGW96 Back Panel-AC.........................................................................................................................................21
Figure 1-11RGW96 Back Panel-DC.........................................................................................................................................21
Figure 1-12 Web GUI..................................................................................................................................................................23
Figure 2-1 Login Interface for RGW8 Gateway Configuration..............................................................................................25
Figure 2-2 Status Interface........................................................................................................................................................27
Figure 2-3 Network Configuration Interface (RGW4/RGW8)................................................................................................27
Figure 2-4 Network Configuration Interface (RGW48/RGW96) ...........................................................................................28
Figure 2-5 VLAN Configuration Interface ................................................................................................................................30
Figure 2-6 System Configuration Interface..............................................................................................................................31
Figure 2-7 SIP Configuration Interface ....................................................................................................................................34
Figure 2-8 High Availability Configuration Interface...............................................................................................................36
Figure 2-9 TLS&SRTP Configuration Interface ......................................................................................................................37
Figure 2-10 MGCP Configuration Interface.............................................................................................................................38
Figure 2-11 Fax Configuration Interface (RGW4/RGW8)......................................................................................................40
Figure 2-12 RGW48/RGW96 Fax Configuration Interface....................................................................................................40
Figure 2-13 Alarm Icon...............................................................................................................................................................42
Figure 2-14 Alarms Interface.....................................................................................................................................................43
Figure 2-15 Configuration Interface for Batch Configuration (Phone Number)..................................................................43
Figure 2-16 Subscriber Line Configuration Interface .............................................................................................................44
Figure 2-17 Feature Batch Configuration Interface................................................................................................................47
Figure 2-18 Subscriber Line Characteristics Configuration Interface..................................................................................48
Figure 2-19 Phone Number Configuration Interface..............................................................................................................50
Figure 2-20 Trunk Line Features Configuration Interface .....................................................................................................51
Figure 2-21 Trunk Batch Configuration Interface....................................................................................................................53
Figure 2-22 Trunk Characteristics Configuration Interface....................................................................................................54
Figure 2-23 Configuration Interface for Digit Map ..................................................................................................................56
Figure 2-24 Routing Table Configuration Interface................................................................................................................58
Figure 2-25 Interface of system advanced configuration.......................................................................................................63
Figure 2-26 Interface of Auto Provisioning Configuration......................................................................................................64
Figure 2-27 SNMP Configuration Interface .............................................................................................................................65
Figure 2-28 TR069 Configuration Interface.............................................................................................................................66
Figure 2-29 Certificate Configuration Interface.......................................................................................................................67
Figure 2-30 Media Stream Configuration Interface................................................................................................................67
Figure 2-31 RGW48/RGW96 Media Stream Configuration Interface..................................................................................68

RGW Series VoIP Gateway User Manual
Redstone Systems, Inc. 7
Figure 2-32 SIP Related Configuration Interface....................................................................................................................69
Figure 2-33 RADIUS Configuration Interface..........................................................................................................................72
Figure 2-34 Greeting Interface..................................................................................................................................................73
Figure 2-35 Call Progress Tone Configuration Interface.......................................................................................................74
Figure 2-36 Feature Codes Configuration Interface...............................................................................................................76
Figure 2-37 Clock Service Interface.........................................................................................................................................78
Figure 2-38 Access Configuration Interface............................................................................................................................80
Figure 2-39 Access list configuration Interface.......................................................................................................................82
Figure 2-40 Brute Force Login Prevention (Login Retry Lockout) Configuration Interface...............................................83
Figure 2-41 Brute Force Login Prevention (Lockout IP Addresses) Interface....................................................................83
Figure 2-42 Static Defense Configuration Interface...............................................................................................................84
Figure 2-43 Dynamic Defense Configuration Interface..........................................................................................................85
Figure 2-44 Dynamic Defense (Blocked IP Addresses) Interface........................................................................................86
Figure 2-45 Voice Security Configuration Interface................................................................................................................87
Figure 2-46 Encryption Configuration Interface......................................................................................................................88
Figure 2-47 VPN Configuration Interface.................................................................................................................................89
Figure 2-48 Call Status Interface..............................................................................................................................................90
Figure 2-49 Interface of Call History on FXS...........................................................................................................................90
Figure 2-50 Interface of Call on FXO........................................................................................................................................91
Figure 2-51 SIP Message Count Interface..............................................................................................................................91
Figure 2-52 System Status Interface........................................................................................................................................92
Figure 2-53 Call Message Interface .........................................................................................................................................93
Figure 2-54 Interface of System Startup..................................................................................................................................93
Figure 2-55 Manage Log Interface ...........................................................................................................................................94
Figure 2-56 Log Saving Interface..............................................................................................................................................94
Figure 2-57 Path Saving Interface............................................................................................................................................95
Figure 2-58 Configuration Management Interface..................................................................................................................95
Figure 2-59 Upgrade Interface..................................................................................................................................................96
Figure 2-60 Upgrading interface by .img file ...........................................................................................................................96
Figure 2-61 Upgrade Interface..................................................................................................................................................96
Figure 2-62 Restore Factory Settings Interface (RGW4/RGW8) .........................................................................................97
Figure 2-63 Interface for Capturing Port Recordings.............................................................................................................97
Figure 2-64 Ethereal Capture Interface....................................................................................................................................98
Figure 2-65 Automatic Diagnosis Interface .............................................................................................................................98
Figure 2-66 Ping Diagnosis Interface...........................................................................................................................................98
Figure 3-1 Scenario Diagram..................................................................................................................................................101
Figure 3-2 Procedure of Handling LLDP Message Carrying a VLAN ID .................................................................................102
Figure 3-3 Procedure of Handling the LLDP Message with no VLAN ID ................................................................................103
Figure 3-4 LLDP Message.......................................................................................................................................................103
Figure 3-5 Adding a VLAN ID to the Message to Be Sent..................................................................................................104
Figure 3-6 Configuring the Single VLAN................................................................................................................................106
Figure 3-7 A Data Packet Carrying a Corresponding VLAN Tag in the Single VLAN Mode..........................................106
Figure 3-8 Configuring Voice VLAN to Work in Mode 1......................................................................................................107
Figure 3-9 Configuring Voice VLAN to Work in Mode 2......................................................................................................108
Figure 3-10 Configuring Management VLAN........................................................................................................................109
Figure 3-11 Network Environment..........................................................................................................................................109
Figure 3-12 Configuring Multi-Service VLAN........................................................................................................................110
Figure 3-13 IP Addresses of the Device in Multi-Service VLAN.........................................................................................110

User Manual RGW Series VoIP Gateway
Figure 3-14 SIP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi-Service VLAN Mode.....................111
Figure 3-15 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi-Service VLAN Mode....................111
Figure 3-16 RTP Data Packet Carrying VLAN Tag of the Management VLAN in the Multi-Service VLAN Mode ......111
Figure 7-1 Schematic Diagram of Subscriber Line Connection .........................................................................................117

RGW Series VoIP Gateway User Manual
Redstone Systems, Inc. 9
Tables
Table 1-1RGW Series Gateway Hardware Specifications...................................................................................................11
Table 1-2 Configuration Combination of RGW4....................................................................................................................13
Table 1-3 Description of RGW4 Front Panel.........................................................................................................................14
Table 1-4 Description of RGW4 Back Panel..........................................................................................................................14
Table 1-5 Indicator Status of RGW4.......................................................................................................................................14
Table 1-6 Configuration Combination of RGW8....................................................................................................................15
Table 1-7 Voice Interface Cards Supported by the RGW8..................................................................................................15
Table 1-8 Description of RGW8 Front Panel.........................................................................................................................15
Table 1-9 Description of RGW8 Back Panel..........................................................................................................................16
Table 1-10 Indicator Status of RGW8.....................................................................................................................................16
Table 1-11 Configuration Combination of RGW48...............................................................................................................18
Table 1-12 Description of RGW48 Front Panel.....................................................................................................................18
Table 1-13 Description of RGW48 Back Panel.....................................................................................................................19
Table 1-14 Meanings of RGW48 Indicators...........................................................................................................................19
Table 1-15 RGW48 System Operation Status ......................................................................................................................19
Table 1-16 RGW96 Interface Card .........................................................................................................................................20
Table 1-17 Configuration Combination of RGW96...............................................................................................................20
Table 1-18 Description of RGW96 Front Panel.....................................................................................................................20
Table 1-19RGW96 Back Panel ...............................................................................................................................................21
Table 1-20 Meanings of RGW96 Indicators...........................................................................................................................21
Table 1-21RGW96 System Operation State..........................................................................................................................22
Table 1-22 Web GUI Layout Description ...............................................................................................................................23
Table 2-1 Default IP Address of Gateway..............................................................................................................................24
Table 2-2 Default Passwords for logging to Web GUI..........................................................................................................25
Table 2-3 Network Configuration Parameters.......................................................................................................................28
Table 2-4 VLAN Configuration Parameters...........................................................................................................................30
Table 2-5 System Configuration Parameters ........................................................................................................................32
Table 2-6 Codec Methods Supported by Gateways.............................................................................................................32
Table 2-7 SIP Configuration Parameters...............................................................................................................................34
Table 2-8 Parameters...............................................................................................................................................................36
Table 2-9 TLS&SRTP Configuration Parameter...................................................................................................................37
Table 2-10 MGCP Configuration Parameters........................................................................................................................38
Table 2-11 Fax Configuration Parameters.............................................................................................................................40
Table 2-12 Alarm Type.............................................................................................................................................................42
Table 2-13 Configuration Parameters of Batch Configuration (Phone Number)..............................................................43
Table 2-14 Subscriber Line Configuration Parameters........................................................................................................44
Table 2-15 Subscriber Line Characteristics Configuration Parameter...............................................................................48
Table 2-16 Configuration Parameters of FXO Phone Number...........................................................................................50
Table 2-17 Configuration Parameters of Trunk Features....................................................................................................51
Table 2-18 Trunk Characteristics Configuration Parameter................................................................................................54
Table 2-19 Description of Digit Map........................................................................................................................................56
Table 2-20 Number Transformations......................................................................................................................................59
Table 2-21 Routing Table Format...........................................................................................................................................60

User Manual RGW Series VoIP Gateway
Table 2-22 Routing Destination...............................................................................................................................................61
Table 2-23 NAT Configuration Parameters............................................................................................................................64
Table 2-24 Auto Provisioning Configuration Parameters.....................................................................................................65
Table 2-25 SNMP Configuration Parameters........................................................................................................................66
Table 2-26 TR069 Configuration Parameters........................................................................................................................66
Table 2-27 Media Stream Configuration Parameter.............................................................................................................68
Table 2-28 SIP Related Configuration Parameter................................................................................................................70
Table 2-29 RADIUS Configuration Parameter ......................................................................................................................72
Table 2-30 Greeting Configuration Parameters....................................................................................................................73
Table 2-31 Call Progress Tone Configuration Parameters..................................................................................................74
Table 2-32 Feature Codes Configuration Parameter...........................................................................................................76
Table 2-33 Clock Service Parameters....................................................................................................................................79
Table 2-34 Access security setting parameters ....................................................................................................................81
Table 2-35 Login Retry Lockout Parameters.........................................................................................................................83
Table 2-36 Brute Force Login Prevention (Lockout IP Addresses) Information...............................................................83
Table 2-37 Static Defense Configuration Parameters..........................................................................................................84
Table 2-38 Dynamic Defense (Rule Configuration) Parameters ........................................................................................85
Table 2-39 Dynamic Defense (Blocked IP Addresses) Information...................................................................................86
Table 2-40 Subsequent choices for moving the Blocked IP Addresses to static defense ..............................................86
Table 2-41 Parameters for voice security ..............................................................................................................................87
Table 2-42 Encryption Configuration Parameters.................................................................................................................88
Table 2-43 VPN Configuration Parameters...........................................................................................................................89
Table 2-44 System Status Parameters...................................................................................................................................92
Table 2-45 Log Management Configuration Parameters.....................................................................................................94
Table 7-46 Pin Specifications for RJ45 Socket Port...........................................................................................................117