
7 year warranty on Redilight LED Light ttings.
5 year warranty on Redilight ‘SPECTRA’ and ‘ORSOM’ Drivers.
5 year warranty on all Redilight approved parts and assesories.
Solar Panels - 5 year limited warranty on materials and workmanship, 10-year limited
warranty of 90% power output; 25-year limited warranty of 80% power output.
Detailed problem descriptions which includes photo, video (on request) or other proofs i.e.
Invoice, application and operating environment.
Warranty Policy
Thank you for choosing Redilight Products. In order to guard both seller and buyer interests, Warranty Terms
and Conditions are specied by Redilight below. This Warranty applies to Redilight Products only sold by
authorized Redilight dealers.
In addition to guarantees aorded under Australia Consumer Law we provide a warranty of:
The warranty period starts from the date of the purchase of the Product. Redilight warrants that each
product will be free from defects in material and workmanship. If a product fails to operate, Redilight shall
provide free replacement of the failed product subject to the warranty policy and limited warranty terms
and conditions set forth below.
1. The limited warranty only applies when the product has been properly wired, installed and operated
within the electrical values, operating range, environmental conditions provided in the product
specications, application guidelines and other document provided by Redilight .
2. The limited warranty is void if the product is not used for the purpose for which it has been designed.
3. The limited warranty is void if any external products that are not approved by Redilight are used in
con-junction with the Redilight system.
4. This warranty does not apply to damages or defects arising as a result of abuse, improper power supply,
misuse, abnormal use or use in violation of any applicable standard, code and instructions.
5.The warranty shall be void in the event of any repairs or alterations made to the product by any person
not duly authorized by Redilight in writing.
6. If the Product is purchased from a Redilight authorized dealer, the Warranty claim must be reported to
the Redilight authorized dealer (the original place of purchase) rst.
All warranty periods mentioned are subject to a Redilight representative having access to the failed
products or systems for verication. Warranty Claims must be reported to Redilight or a Redilight
authorized dealer within 30 days after the discovery, specifying at least the following information:
Where the Warranty Claim is justied, Redilight shall repair or replace the failed product. Redilight
is not responsible for any freight costs incurred. For purpose of clarity, the replacement or repair of the
faulty product does not include removal and/or reinstallation expenses.
Redilight warranty policy
Redilight
|
Unit 2 / 15-17 Ace Cres, Tuggerah, NSW 2259 |
1300 559 986
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www.redilight.com