Redsbaby JIVE3 User manual

Getting
ready
for the
journey.
INSTRUCTION MANUAL
JIVE3
METRO3
Bassinet

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JIVE/ METROBASSINET ~INSTRUCTION MANUAL JIVE/ METRO BASSINET ~INSTRUCTION MANUAL
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Family life is all about creating
memories that last a lifetime; and
we’re committed to celebrating life’s
beautiful moments, a philosophy that
touches everything we do. We can’t
wait to join you on your journey and
see your story unfold.
We’re with you, for the journey.

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General instructions 2
Warranty information 3
Product Care 5
Warnings and safety precautions 6
Features and components 10
Assembly instructions 11
Using the bassinet with the pram frame 11
Using the bassinet for overnight sleeping 14
Contents

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This document contains important information and must be kept for future
reference.
Please read thoroughly before commencing assembly, and use of your JIVE³
/ METRO³ Bassinet. Incorrect assembly, and use can be dangerous and
result in serious injury or even death.
There may be slight variations in the design of your product to that shown
in the images of this instruction manual.
Your JIVE³ / METRO³ Bassinet can be used for overnight sleeping when
following the instructions on page 14 of the instruction manual and when
used with the Redsbaby Bassinet Stand (sold separately).
TIP! You can also view our Assembly and How To videos here:
www.redsbaby.com.au/videos/jive3-pram/ or
www.redsbaby.com.au/videos/metro3-pram/
General Instructions

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24 Month Warranty
The JIVE3/ METRO3Bassinet and its accessories come with a 24 Month
Warranty to cover against faults in materials and workmanship when your
products are used under normal conditions, according to our user manuals
and technical specifications.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement, or refund,
for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired, or
replaced, if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
The 24 Month Warranty period starts from the date your product(s) are
dispatched from our warehouse. This includes products that are purchased
via pre-order. For a claim to be valid, it must be made within the claims period.
Your 24 Month Warranty covers manufacturing defects relating to your
pram/accessories as listed below:
• Chassis, frame, wheels and adaptors;
• 5-point harness buckle, padding, strapping and assembly; and
• All soft good seams, bindings and zippers.
To the extent permitted by law, the following are not covered by warranty:
• Failure or defects resulting from improper care or use;
• Normal wear and tear including scratches to the pram frame;
• Scus and tears to leatherette handles/bumpers;
• Products purchased second hand or from an unauthorised distributor;
• Fading or discolouration of fabrics and materials due to cleaning and/or
excessive sun exposure;
• Faulty or incorrect assembly of the products by the customer;
Warranty information

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• Installation of a part or accessory not compatible with the product and/or
not manufactured by Redsbaby;
• Any modification or alteration not conducted or authorised by Redsbaby;
• Corrosion or rust on the wheels and frame due to extreme environmental
conditions, including high humidity, salt spray, ice or snow or due to
insucient maintenance;
• Accidental or intentional damage, abuse or neglect;
• Damage to handle bar grips or fabrics as a result of normal handling and
daily use;
• Airline/transport damage: check your Redsbaby product carefully after
it has been handled by the airline (or other transporters) and if required,
submit your claim directly to your travel insurer/airline;
• Consumer dissatisfaction with the product in terms of disliking the fit,
weight, functionality, colour or style (outside of the 30 Day Trial period);
• If the batch number sticker has been damaged or removed; and
• When the product has not been used for normal use and in accordance
with the manufacturer’s instructions.
For more information on our 24 Month Warranty, please read our Terms
and Conditions at www.redsbaby.com.au. Please ensure you follow the
assembly instructions, which can be found in this instruction manual.
How to make a warranty claim
Visit the Support Centre page on our website, www.redsbaby.com.au and
complete the ‘Warranty Claim’ form. Please ensure all fields are completed;
the more detailed you are with your description of the defect, the more
quickly we will be able to repair or replace your product. Once your form
has been submitted, a member of our Customer Care team will contact you
within seven (7) business days. Depending on the nature of the claim, we will
provide a replacement part/product to resolve the issue or arrange a repair
at one of our Australia-wide repair centres. If your pram is sent for repair,
please take care to repack the product in secure and stable packaging to
avoid any damage occurring in transit. We do not take responsibility of any
damage that occurs in transit to and from our pram repairer.

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Repairs and replacements provided within the claims period within
Australia will be provided free of charge, including shipping costs. If you
require replacement parts to be shipped internationally within the warranty
claim period, Redsbaby will provide the parts free of charge, however
the customer is responsible for covering the cost dierence between
international shipping and local shipping, based on the original order
shipping address.
In order for your claim to be valid, you must stop using the product
immediately once you become aware of a fault or defect, and contact
Redsbaby following the process above to point out the defect.
You can also call our Customer Care team on 1300 344 964 for assistance
with your warranty claim.
General Maintenance
• Do not store your JIVE³ / METRO³ Bassinet in your car for prolonged
periods of time, especially when it is hot as this may lead to warping some
of the plastics parts and reduce the life of your product.
Cleaning plastic and metal parts
• Sponge clean with warm water and a mild detergent and then air dry.
• Do not use any abrasive or corrosive cleaning products.
IMPORTANT:
Ensure you follow the regular maintenance and care instructions.
Product care

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Warnings and safety
precautions
Please read the following warnings and safety precautions thoroughly
before using your JIVE³ / METRO³ Bassinet. Incorrect assembly and use
can result in serious injury or death.
Always follow safety instructions for assembly, folding and use.
After unpacking, immediately discard any plastic wrapping and packaging
materials, as these can lead to a choking hazard.
IMPORTANT:
Do not place any fabric or other component of your JIVE³ / METRO³
Bassinet in the dryer. Allow all parts to dry thoroughly before storing.
• Do not use products that contain alcohol, as they may cause stains,
discolouring and damage to the leatherette parts on your JIVE³ /
METRO³ Bassinet. This includes applying hand sanitiser to your hands
or directly on the product.
Cleaning fabrics
• May be cleaned by sponging lightly with warm water and a mild detergent
(ensure your child is not allergic to the detergent you use). Then air dry.
• For more instructions, follow the care labels on each fabric item.

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• This bassinet can be used for overnight sleeping only
when the flap at the footend of the bassinet is lifted and
when used with the Redsbaby Bassinet Stand.
• DO NOT use the bassinet for overnight sleeping in
your Redsbaby pram frame. Failure to follow these
instructions may result in serious injury or death.
• Follow the manufacturer’s instructions. Refer to and
follow all warnings and safety precautions provided
with your Redsbaby JIVE3Pram/stroller or Redsbaby
METRO3Pram/stroller while using the Redsbaby JIVE
/ METROBassinet.
• The Redsbaby JIVE³ / METRO³ Bassinet is only
approved for use with the Redsbaby JIVE, JIVE², JIVE³
Pram/stroller and the Redsbaby METRO, METRO²,
METRO³ Pram/stroller.
• Do not use the Redsbaby JIVE / METROBassinet
with any other models of pram/stroller.
• Do not use the bassinet once the child can sit up unaided
• Only use the bassinet in the flat position. Do not recline
• Maximum weight for a child in the bassinet is 9kg
(19.8lbs).
• Strings can cause strangulation! Do not place items with
a string around a child’s neck, such as hood strings or
pacifier cords. Do not suspend strings over a bassinet or
attach strings to toys.
GENERAL WARNINGS:

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• To help prevent falls, do not use this product when the
infant begins to push up on hands and knees or has
reached 9kg, whichever comes first.
• Always check that the bassinet is securely locked on the
base/stand by pulling upward on the bassinet bed.
WARNING FALL
HAZARD: