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FURTHER INFORMATION FOR THE INSTALLER
19) Try to minimise the amount of bends in the delivery pipe. Pipes of insucient diameter connected to the pump will
severely restrict the performance of the pump, cause the pump to use more electricity, and may cause the pump to cycle on/
o frequently, this is not covered by warranty as it is caused by the installer. If the user requires the best possible pressure
from the pump, the recommendation is for the delivery pipe to be 25mm ID for the majority of the pipeline.
20) IRRIGATION USE TANK PRESSURE SETTING: 70% of maximum head pump pressure (displayed in performance data
table)
21) During installing or servicing disconnect the pump from the power supply.
22) Ball-valves or gate-valves must be fitted on the discharge, and the Town-water backup supply where fitted. An
additional Check-valve must be fitted outside of the tank (not on the pump) where it is used with a Town-water backup
system, but only if the Town-Water backup system does not have a built-in check-valve on the Rainwater connection. This
instruction is a condition of warranty; all warranty is void if this instruction is not followed. The pump must be installed to
comply with applicable Plumbing Regulations.
23) Do not remove the base o the pump as this will then cause it to take in solids or sludge which will lead to reduced
performance and ultimately, failure, which is not covered by the warranty. This pump is not to be used as your sole water
supply. For critical applications where loss of water supply could cause serious consequences, use a DUAL PUMP System so
you have a back up water supply or use a TOWN-WATER BACK-UP SYSTEM. This pump is not designed for Fire Fighting
purposes.
24) IMPORTANT: This pump MUST NOT be installed in any manner that if it were to fail that it would cause damage or loss to
property or persons. It MUST be installed in a well-ventilated and drained area.
25) DO NOT lower or lift the pump using the power cable – use nylon rope to lower or lift the pump in and out of the tank.
26) The pump will operate fully automatically, it will start on demand when pressure drops below approx 250kPa, and will stop
when demand ceases, after pumping for some minutes to regain full pressure. It may turn on & o a few times, refer point 16
27) ELECTRICAL SUPPLY: (a) Plugging into existing outlets that have other appliances connected may cause low voltage
supply to the motor, causing the circuit-breaker to trip, tripping of motor overload, or burnt out motor, which will not be
covered by the Warranty. RECCOMENDATION: a dedicated electrical circuit with a combination circuit breaker & safety
switch be installed for ALL pump types. This is important in order to prevent inconvenience to the resident, is an additional
safety precaution, and also helps to avoid un-necessary call-outs after hours and on weekends. (b) Surge Protection -
We recommend that a surge protector is used to protect the electronics of this pump, as damage due to power surges
is not covered by the Warranty. (c) The Power Outlet must be in easy reach for the owner to access, and must be in a
sheltered area to prevent the plug and power outlet getting wet from rain or snow or garden irrigation or the roof gutters
overflowing, etc. VOLTAGE of power supply must match the voltage of the pump, 230-240Volt from MAINS supply only. Do
not use with generator power. If you only have generator power, you will need to have the pump removed and replaced with
a dierent type with a Pressure Tank and Switch, at additional cost. The Pressure Controller will be damaged by the voltage
fluctuations caused by generators.
28)FLOAT SWITCH: When the water level drops below about half of the height of the pump it will turn o the power to the
pump, the pump will not restart until the tank fills up again.
29)WARNING: these pumps are not designed for and must not be installed in locations classified as hazardous.
30)THE FOLLOWING MAY CAUSE SEVERE DAMAGE TO THE PUMP AND WILL VOID WARRANTY; (a) Using an extension
cord to power the pump. (b) Cutting the earth pin o the plug or using an adapter fitting or double adapter. (c) Working
on the pump while connected to the power supply. (d) Removing motor housing, or dissembling the pump housing, except
by a qualified technician (e) Pumping chemicals or corrosive liquids or flammable liquids or dirty water or waste water or
contaminated water. (g) Pumping hot liquids (Exceeding 35°C) (h) Using a generator for power supply – see 27
31)OVERLOAD PROTECTION This pump has a built in thermal protection switch. The pump stops if a high-temperature
condition occurs. The motor restarts automatically after it has cooled down when the built in thermal protector resets itself.
Or you may need to turn the power o and on again to reset it. If this problem reoccurs - check for possible causes – refer to
trouble-shooting.
32)IMPORTANT NOTES (a) Do not switch the pump on and o frequently, as this will cause damage to the electronics and
void warranty. (b) If there is insucient water, the motor will stop. (c) If the pump is idle for a long period of time or in very
low temperature, the water should be drained to avoid damage to the pump and/or stagnation of water.
All warranty is voided if these instructions are not heeded and no liability can be accepted in the case of damage or loss
caused by failing to comply with all the instructions.
DANGER!
Keep the pump equipment protected from interference by children, infirm persons, incompetent persons, pets and wildlife.
WARNING!
This pump is designed for clean fresh water only, in non-hazardous locations.
It must NOT be used as a continuous duty fountain pump, or to pump dirty water, or to pump liquids other than clean water.
WARNING!
It must never be used in bodies of water used for swimming or bathing or in animal drinking containers.
