Regin Tech M-office User manual

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M-office User Manual
Table of Contents
1. Introduction ..................................................................................................3
1.1 Package Contents...............................................................................4
1.2 Product Specification ..........................................................................5
1.3 Main Features.....................................................................................5
1.4 Minimum System Requirements .........................................................7
1.5 M-office application modes .................................................................7
2. Install Skype Software................................................................................10
2.1 Install Skype and Quick Start............................................................10
3. Setup M-office............................................................................................15
3.1 M-office Hardware Setup ..................................................................15
3.2 M-office Software Setup....................................................................17
4. Use M-office...............................................................................................27
4.1 Before Making a Call.........................................................................27
4.2 M-office Icons....................................................................................28
4.3 M-office GUI......................................................................................28
4.3.1 Option.....................................................................................29
4.3.2 General Setting Page..............................................................31
4.3.3 Audio Setting Page.................................................................37
4.3.4 Phone Setting Page................................................................39
4.3.5 Speed Dial Setting Page.........................................................44
4.4 Forward mode...................................................................................47
4.4.1 Landline/Skype calls forwarded to Skype/SkypeOut...............53
4.4.2 Forward to any call..................................................................60
4.5 PBX mode.........................................................................................66
4.5.1 PBX mode forward..................................................................72
4.5.2 Forward to any call..................................................................79
4.6 Skype Recording...............................................................................85
4.7 Skype Remote Monitor......................................................................89

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5. FAQs..........................................................................................................90
6. Regulation................................................................................................123

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1. Introduction
Skype is worldwide recognized as the best audio quality free internet phone
solution and M-office perfectly combines landline、Skype and mobile phone.
M-office can enhance employee’s mobile communication and save phone bill for
companies. When employees are out of office, they can forward their office calls
(support PBX analog extension line or carrier landline) to mobile phone Skype or
mobile phones via SkypeOut. This device can reduce disrupting your colleagues
due to your incoming calls when you are not in office. When M-office is connecting
with your office extension line, colleagues at office just call your extension number
to reach you and save expensive mobile fee. When you travel abroad, you can
call back your office extension via free Skype calls and use office landline to
contact customers to reduce expensive international call fee and avoid callee’s
reluctance to take your SkypeOut call due to lack of caller ID. When you are out of
office with bad internet connection, you can call back office extension through
landline calls and then make Skype/SkypeOut calls for foreign customers. It is like
Skype To Go service, but with more flexibility.
M-office can also serve as a new generation PBX system. When this device is set
at PBX mode, any incoming landline or Skype call can be answered by the
device’s automatic answering system (AA) and the incoming call will be forwarded
to the assigned Skype account or SkypeOut number based on the caller’s dialing
extension number and the extension table setting. No matter employees are in
office or out of office, they can pick up office incoming calls via mobile phone
Skype or mobile phones via SkypeOut. It is very convenient and cost saving for
companies with lots of mobile workers. Company can allow employees to call
M-office (company’s) Skype account and then make any Skype/SkypeOut call or
landline call. Or employee can call office phone number and then make any
Skype/SkypeOut call. It can save lots of phone bill especially when employees are
out of office. M-office can be run at PBX mode during office hours and
automatically switched to Forward mode after office hours.
M-office’s incoming landline calls forwarded to mobile phone function is very
useful for sales/marketing or FAE engineers. Before these personnel leave offices,
they make sure their extension line is connecting to M-office and forward setting is
done. Then incoming office calls will be forwarded to their mobile phones. M-office
landline and Skype dual direction forward function can save companies lots of
money and generate big convenience when employees are not at office. M-office
PBX mode provides PBX like functions and employees can use mobile phones to
pick up office incoming calls. This product is good for companies with lots of
mobile workers. For Skype application in offices, you can refer our products
SkyATA, SkyBox S1, PCI-E FXS SkyGW4C-S or PCI-E FXO SkyGWO Skype

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gateway products. With these gateway products connecting with PBX (or without
PBX) or carrier landlines, employees can pick up desk phones to make or receive
Skype calls.
M-office needs to connect with PC and PC needs to be on for the application.
Nowadays there are many cheap and low power mini PCs. With an advanced
process processor, PC doesn’t need any fan to cool down and it is very quiet.
After hardware and software installation, monitor is not necessary for such
application. Just press one button to power on or power off the PC. This kind of
PC is even less power consumption compared with the old generation DSL
modem and there should be no worry for 24 hours operation. So M-office is
convenient for you to forward calls and save phone bill when you are not home.
When you are on a travel for a long time, your elders and friends can reach you
easily by calling your home number and the call can be forwarded to your mobile
phone Skype for free.
The document of M-office comprises of several parts as following: A quick
installation guide can help you install and use M-office quickly. For any questions
about this product, please refer to the M-office user manual or M-office on-line
help. On-line help can be accessed from the M-office system tray icon at the
right-bottom corner of Windows desktop once the M-office software is running.
Also, FAQs (Frequently Asked Questions) can be found from on-line help and
user manual. For further questions, please feel free to contact us directly. Thank
you again.
1.1 Package Contents
M-office - Landline and Skype Forward Box
Two RJ11 telephone cables
1 to 2 female phone plug jointer
Installation CD including M-office setup program, Skype 7.16.0.102,
Skype 7.32.0.103 setup program, PBX extension line busy tone detect
tool, quick installation guide and user manual. User can also access
Regin Technology web site http://www.regintech.com.tw/download.htm to
download the latest related document.

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1.2 Product Specification
Model Number M-office
Dimensions L x W X H: 81x 37x 19 mm
Operating System Support Microsoft Windows 10, 8, 7, Vista or Windows XP
SP3
Skype Version Support 7.16 or later
Interface Ports
One USB port to computer
One FXO RJ11 port to connect with carrier landline or PBX analog
extension line
LED Indicator: Green color
Stand by (Slow on/off)
Ringing (Fast on/off)
Call Active (Always on)
Error (Always off)
Audio 16 bit PCM
Power USB power and no external power needed
Operation Temperature 0 to 55 degrees Celsius
Regulatory Compliance FCC Class B, CE
Warranty 1 year
Note: Specifications are subject to change without notice.
1.3 Main Features
Perfectly integrate landline, Skype and mobile phone calls
Support Windows 10, 8, 7, Vista, XP SP3 and latest Skype version 7.32
Forward incoming landline, PBX or Skype calls to mobile Skype or mobile
phone via SkypeOut if the mobile Skype is offline( If mobile Skype is offline,

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the incoming call will be forwarded to mobile phone via SkypeOut at Forward
mode)
With M-office connecting with mobile worker’s PBX analog extension line,
colleagues at office just call the mobile worker’s extension number to save
expensive mobile fee and make communication easy
Assigned incoming Skype calls can be forwarded to any Skype /SkypeOut
call or forwarded to any landline call with password protection
Incoming landline calls can be forwarded to any Skype/SkypeOut call with
password protection
Under PBX mode, extension table and customized IVRs are supported.
Employees can pick up office calls via mobile phones
Replacement of SkypeIn for free service call. Very useful for areas without
SkypeIn service
Automatically set Skype various status to match office operation hours
Skype recovery button to resolve Skype login、slow call connecting and other
calling problems
Support Skype recording(Only for Win XP or serer 2003 or Skype 7.16.0.102)
Support Skype remote monitor. Good for soho office or home
surveillance(This function is not supported now and will be online upgraded
later.)
Support Skype speed dial and can be exported for back up and imported for
use
Make PSTN incoming calls for free Skype echo123 voice test via speed dial
999
Support e-mail and mobile phone number registered Skype accounts usage
and forward setting for such Skype accounts
Support software online upgrade and latest software version check/
download
Note: User needs to pay special attention on enabling forward function.

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Forward to any SkypeOut or any phone number function will use
SkypeOut credits、Skype calling program or landline. Password setting
needs to be cautious. Don’t set a password which is easy to be
hacked . It might be good to change password regularly. Only enable
“forward to any Skype/SkypeOut or landline”function when you need
it.
1.4 Minimum System Requirements
To keep normal functions of M-office, user needs to make sure his/her system
to meet the following minimum requirements:
One Computer running at 1G Hz or better, 512 MB RAM with a USB port,
and a CD-ROM drive
Microsoft Windows 10, 8, 7, Vista or Windows XP SP3
50MB free hard disk space
Skype version 7.16 or later( free download from http://www.skype.com)
Internet connection(WiFi, ADSL, 56kbps Modem, ...., etc
1.5 M-office application modes
Personal Forward Mode application

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PBX mode application

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2. Install Skype Software
The first step of setting up M-office is to install Skype on the computer.
2.1 Install Skype and Quick Start
If Skype has been installed, check if it is the version which M-office claims to
support as M-office user manual 1.4 Minimum system Requirements.
If the answer is yes, user can skip this section and go to the next section. If not,
download the most updated Skype version or Skype version 7.16 or later.
Since Skype might change API for the new release, we can't guarantee our
current M-office software can work with the new update seamlessly.
You should be able to adopt it for a basic Skype talk and you can download the
latest M-office software from our web site or get help from our supporting
people.
1. Open an Internet browser, and, in the address bar, enter:
http://www.skype.com/
2. When the Skype web page appears, click Download Skype. The download is
free.
3. After downloading, double-click on the SkypeSetup.exe icon. Skype only
supports version 7.16 or later now.
4. The Installing Skype window as below will appear. Choose the language you
preferred and click “I agree-next”button

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5. Next there pops out one window for “install Skype Click to Call”option.
Make the decision and click Continue

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6. “Make Bing your search engine and MSN your home page”options window
pops out. Make your decision and click Continue

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7. After installation is complete, Skype will ask for account login or create a new
account. Please login and then Skype is running

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3. Setup M-office
3.1 M-office Hardware Setup
1. Get the M-office dongle from M-office package and take off the USB
connector cover.
2. Plug M-office dongle USB connector into the computer USB port.
3. Connect one telephone cable between the RJ-11 port of M-office dongle and
the carrier landline or PBX analogue extension line.

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4. Use the 1 to 2 female phone plug jointer to connect carrier landline(or PBX
analogue extension line), one phone(or PBX extension phone) and M-office
RJ 11 port as below figure.

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3.2 M-office Software Setup
After the installation of the Skype software and the M-office dongle hardware
setup, the next step is to install the M-office setup program into the computer.
To install the M-office setup program:
1. After the M-office dongle is connected to the computer, it will take up to 15
seconds for the “Found New Hardware” window to appear.
tup

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2. Insert the M-office Installation CD into the CD-ROM drive of the computer.
Double click the M-office setup.exe file. Then follow the instructions to install
the M-office setup program.
3. In Windows 2000, user might get below “Digital Signature Not Found”window.
Click Yes to continue installation.
4. Then next window will recommend user to close other application programs
before continuing to install.After other applications are closed, click Next.

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5. The “Select Setup Language”window pops up. Choose a preferred
language by scrolling down the selection bar. After choosing the language,
click OK.
6. The “Welcome to the M-office Setup Wizard” appears. Read the
on-screen instructions and click Next.

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7. In the next window, check the box of “I accept the agreement”after reading
the agreement carefully. Then Click Next.
Note: User can click Back to go back to the previous step anytime during
installation.