Relax The Back ZERO GRAVITY PR128 Series User manual

The Zero Gravity Lift Chair
by
Relax The Back
OWNER’S MANUAL
Model PR128
PR128
MSWARB-RTB-2
PR128 06/18

2
Safety Guidelines
The symbols below are used in the owner’s manual and/or on the product
to identify warnings and notify you of important safety information. Make sure
you read and understand them completely.
WARNING! Indicate(s) a hazardous situation which, if not
avoided, could result in death or serious injury. This icon is
represented as a black symbol on a yellow triangle with a
black border.
MANDATORY! Failure to perform mandatory actions could
cause personal injury and/or equipment damage. This icon
is represented as a white symbol on a blue dot with a white
border.
PROHIBITED! Indicate(s) an action(s) that should not be
performed under any circumstance. Failure to adhere could
cause personal injury and/or equipment damage. This icon is
represented as a black symbol with a red circle and red slash.
Safety Symbols
The symbols below identify warnings, mandatory actions, and prohibited
actions. They can be found in the owner’s manual and/or on the product. Make
sure you understand all safety labels before operating the product. Do not remove
safety labels from your product.
Read and follow
owner’s manual!
Pinch/Crush Point
Hazard!
Transformer
Crush Hazard!
Fire Hazard!
Child and/or Pet
Crush Hazard!
Adult, Child and/
or Pet Tip Over
Hazard!

3
Safety Guidelines
Class II Device!
Indoor use only!
Do Not Smoke!
Electrical hazard!
Do not dispose in trash!
Batteries required!

4
MANDATORY
READ THIS MANUAL FIRST BEFORE INSTALLING OR
OPERATING YOUR POWER LIFT AND RECLINE CHAIR.
Your power lift and recline chair has been engineered from the
leg levelers up to provide the ultimate in strength and reliability.
Great care has been taken to provide you with total comfort and safety. Each unit
is thoroughly inspected and tested prior to shipment.
WARNING
Your power lift chair is a medical device. Therefore, you are required
to exercise caution when operating it to ensure your personal safety
and that of others around you. The following are rules for the safe
operation of your power lift chair.
Care should be taken in the unpacking of this unit, so as not to cause
injury to persons or damage to the unit. Dispose of all plastic bags and
covers, as they can be a smothering hazard to small children.
Do not allow children or pets near the chair while
the chair is operating.
Do not allow children to play with or operate the
chair at any time.
Hand control should be unplugged and placed out of
the reach of children when the chair is not in use.
Do not flop down into the chair when getting into it, or while it is in
its lift position. Flopping down into the chair will damage it and could
cause personal injury.
Do not allow anyone to sit on your lap, or on the arm of the chair, or on
the footrest while in or operating the chair, as it may cause tipping and
could result in personal injury.
Do not place fingers or hands between the seat cushion and the inside
arm of the chair while sitting in the chair or when the chair is in
operation or plugged into a power source.

5
Do not retrieve fallen objects from inside or under the chair while the
chair is plugged into a power source.
Do not operate the chair if there are any persons,
pets or other obstructions under or in front of the
footrest, under the chair or behind the chair.
Do not position yourself, child and/or pet too high on
the chair while the chair back is reclined. This can
cause a tip over hazard. Make sure you are properly
fitted for the lift chair prior to operating the chair.
Do not smoke while operating, sitting or resting in the chair.
To reduce risk of electrical shock, do not immerse any of the
electrical components into a liquid, or spill any liquids onto electrical
components. Do not open any of the electrical components. There are
no serviceable parts.
Warranty will be void if any of the electrical components are opened
by other than a qualified service person.
Make sure the chair is placed at the specified distance from a wall/
corner (page 6). Failure to do so can damage the chair and will void
the warranty.
Do not use any type of electrical extension cord to plug your
chair into an electrical outlet. Make sure that all electrical
products and their wires are positioned away from your chair
as the metal lift frame mechanism could crush them and
create a fire hazard and/or may cause personal injury.
Do not operate your lift chair while intoxicated or taking medications
that impair your mental or physical abilities to operate the chair safely.
Consult with your doctor about any medications you are taking that
may affect the safe operation of the chair.
Do not operate this product if you have any medical conditions that
result in limited, debilitating mental or physical capacity. You should
consult your doctor before using this product.
Consult with your physician regarding using the Trendelenburg
position.

6
L.E.D. light
L.E.D. light
From motor
To outlet
115-120V A.C.
DC Power
Bottom view of
Transformer
Transformer
Plug
Install two 9 volt batteries
in transformer for battery
backup (See page 11)
(batteries not included)
3. Place the chair in the desired position in the room, keeping it 27" away from
the wall. If placing the chair into a corner, keep it 27" from the wall as shown.
Wall
Side
View
Corner
To p
View
27" 27" 27"
Distance Required From
Wall When Reclined
Model Number Wall Corner
4. Adjust the leg levelers on the bottom of the chair if necessary to level the chair.
Some high pile carpets can obstruct the footrest operation by rubbing against
it. Adjust the levelers to a height above the pile.
5. Slide the hand control from between the back and arm out toward the back of
the chair. Secure the cord into the quick release cable clamp located above the
magazine pocket on the arm of the chair.
1. Remove the transformer from the transformer box (located behind the lower
outside back). Place transformer on floor behind chair.
2. Plug the transformer into a 115-120V 60Hz A.C. outlet and connect the power
cable from the chair into the transformer as shown. Power cable is located under
the chair attached to the motor with white zip tie. Remove zip tie, extend the
cable under and out behind the chair.
PR-128-MED 25 in. 25 in.
PR-128-LAR 27 in. 27 in.
INSTALLATION MAXICOMFORT
WITH TWILIGHT POSITIONSING
P
A
T
E
N
T
E
D

7
Chair arm removed for demonstration purposes.
TV Watching in Twilight
Zero Gravity in Twilight
TV Watching
Zero Gravity
Lounge in Twilight Lounge Reclined in Twilight
MAXICOMFORT™ WITH TWILIGHT POSITIONING
1
2
3
Patent Pending 3-Motor Seating Technology

8
AutoDrive with twilight-Control operAtion
1. Getting into your lift chair. While standing next to your chair, press button
(S7) and raise the chair to a height you can sit against. This height will vary
from person to person depending on the individual’s needs. Raise the chair
high enough so you do not have to flop down into the chair. Flopping down
into the chair will damage it and could cause personal injury. Press
button (S9). As the chair continues downward, adjust yourself into a position
that is comfortable to you. Continue holding (S9) until chair is in the seated
position (chair firmly on the floor), then release the button. You can also press
buttons (S6, S8) and the chair will move to those positions.
2. Getting out of your chair. Press button (S7) and raise the chair to a height
that enables you to easily stand. Release the button. Return the chair to the
seated position (S9) (chair firmly on the floor) after getting out of the chair, so
children, pets or obstructions do not get under the chair. Repeat no. 1 when
you want to sit down.
3. To move into twilight (away from
wall) up and out. Press (S10) and hold it
until the chair reaches a position suitable
for you, then release the button.
4. To move out of twilight (towards the
wall) down and in. Press (S5) and hold it
until the chair reaches a position suitable
for you, then release the button.
Micro Adjustments
1. To recline the back of the chair, press
button (S1) and hold until the back reaches
the desired position. Then release the
button.
2. To bring the back of the chair to an
upright position, press button (S2) and
hold until the back reaches the desired
position. Then release the button.
3. To raise the foot rest and seat, press button (S3) and hold until the foot rest
reaches the desired position. Then release the button.
4. To lower the foot rest and seat, press button (S4) and hold until the footrest
closes. Then release the button.
Note: The motors are set to shut off when they reach their fully extended
or fully retracted position if the selected button is not released. If you
should go past your desired position, select the button to bring you back
to your desired position. You can repeat the process as often as you like.

9
Programming the Memory Buttons S6 and S8
Press one of the preprogrammed buttons (S6, S8) and hold until the chair stops.
Press buttons (S1 thru S4) to micro adjust those positions to suit your needs. Use
the following procedure to reprogram (S6, S8) buttons after you have the chair in
your desired position.
1. Press and hold program button (SP). The back light goes off while pressed.
2. In about 3 seconds the backlight will start flashing (one flash)
3. Within 5 seconds, press one of the memory buttons (S6, S8) to save the
position to the button pressed. The back light will return to non-flashing
position indicating that the new position is stored.
If a programmable memory button is not pressed within 5 seconds, or a non-
programmable button is pressed, then the programming sequence is aborted and
you will need to repeat steps 1 to 3 above. You may reprogram the memory
buttons as often as you like.
Factory Reset
Resets all the programmed buttons (S6 and S8) back to the factory settings.
1. Press and hold program button (SP). The backlight goes off while button is
pressed.
2. In about 4 seconds the backlight will start flashing.
3. Within 5 seconds, press button (S1). The backlight will change to non-flashing.
4. Within another 5 seconds, press button (S4). Factory reset is done.
If button (S1) is not pressed within 5 seconds, or a different button is pressed,
then the programming sequence is aborted and you’ll need to repeat steps 1 to
4 above.
Hand control disable
Hand control disable, disables all functions on the hand control
1. To disable, press and hold the program button (SP) for 4 seconds until the
backlight starts flashing. Then press button (S7).
2. To enable, press and hold the program button (SP) for 4 seconds until the
backlight starts flashing. Then press button (S7).
Function Lock
Should you ever want to limit the button function of your hand control, you can
use the function lock feature to disable all button function except for buttons (S7
and S9).
1. To lock function, press and hold the program button (SP) for 4 seconds until
the backlight starts flashing.
2. Press button (S1), press button (S2), press button (S3), press button (S6).
3. To unlock function, press and hold the program button (SP) for 4 seconds until
the backlight starts flashing.
4. Press button (S1), press button (S2), press button (S3), press button (S6).

10
LUMBAR SUPPORT SYSTEM OPERATION
Your model PR128-MED and PR128-LAR are equipped with an inflatable bladder
so you can adjust the firmness of the lumbar area on you lift chair.
To inflate the bladder, place the black bulb in your hand and pump it until the
lumbar area of your chair reaches the desired firmness, as shown.
To deflate the bladder, depress the black deflation button between the black bulb
and the hose, as shown.
Bulb
Bladder
DeflateInflate

11
P
A
T
E
N
T
E
D
Battery Back Up System
Your power lift chair comes with a battery back up system so the chair can return
to the seated position in the event of a household power failure. The batteries
have enough energy to bring the chair to a seated position from the recline
position. The batteries do not have enough energy nor are they intended to operate the
chair for a prolonged period of time in the absence of standard household voltage (120
volt, 60 Hz). Batteries should be replaced after one use. Batteries should be
changed yearly. (See installation page 6.)
Smart Tek™ (Power Indication)
Your power lift chair is equipped with an indicator light on the hand control. This
light illuminates green when any button on the hand control is pressed indicating
power to the hand control.
Your power lift chair also comes with a power indicator light on the transformer
and on the power cord connecting the motor to the transformer. The lights
illuminate green constantly, indicating power from the outlet to the transformer
and the motor. The lights have been provided to help you identify electrical
disconnects, should they occur, and to help your provider to diagnose electrical
problems, should they occur.
Should the chair not operate and the lights are out, check all electrical connections
to the chair. Make sure everything is plugged in properly and there is power to
the outlet into which the chair is plugged (see installation on page 6 for electrical
connections). Should you ever encounter a problem with the operation of
your power lift chair and the lights are on, such as mechanical problems
or one light is out, discontinue all use of the product upon discovery of the
problem. Contact the provider from whom you purchased your chair. They will
be able to resolve problems and take care of proper factory service if needed. You
will need to be prepared to answer some basic questions about your power lift
chair, such as model and serial number. The model and serial number are located
on the back of the hand control and the rear of the lift frame. Your provider will
ask you questions about your power indicator lights, such as which one is out.
Prior to calling your provider, check all the electrical connections to the chair.
Make sure everything is plugged in properly and there is power to the outlet into
which the chair is plugged (see installation on page 6 for electrical connections).

12
CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY
THE ZERO GRAVITY LIFT CHAIR by RELAX THE BACK
GOLDEN, through its authorized distributor/service organization, warrants this chair to original consumer
only, against defects in material or workmanship as follows:
LIFETIME WARRANTY
GOLDEN, warrants for the lifetime of the chair by the original consumer to repair or replace at their option
the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is subsidized on
all models for three years.
GOLDEN, shall not be responsible or obligated to pay for any cost or expense for examination of any
warranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or
components.
THREE YEAR PARTS WARRANTY
GOLDEN, warrants the electrical parts of this chair against defects to original consumer only, for a period
of three years from the date of original purchase by a consumer. Labor to replace these parts is subsidized
for one year on all models.
GOLDEN, shall not be responsible or obligated to pay for any costs or expenses for examination of any
warranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or
components.
LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR
During the period beginning with the expiration of the full three year parts warranty offered above and
continuing through the seventh year after date of original purchase by a consumer, GOLDEN will warrant
the electrical parts on the following pro-rated basis. Year 4 earns a 35% discount off suggested retail price.
Year 5 earns a 25% discount, year 6 a 15% discount and year 7 a 5% discount. By way of example, a part
costing $100.00 that needs replacement in year 4 would cost $65.00. GOLDEN shall not be responsible
or obligated to pay for any costs or expense for examination and/or service of any warranted part or to pay
for costs of transportation, handling and packaging of the chair and/or parts or components.
TERMS APPLICABLE TO WARRANTY
GOLDEN will, at its option, repair and/or replace the defective parts and/or components provided that the
warranty parts have not been subject to misuse, abuse or improper service by the consumer, have not been
damaged in transit or handling and/or have not been altered or repaired by unauthorized representatives.
This warranty does not include costs for unnecessary service calls, i.e., in-home service calls solely for the
purpose of educating the consumer about the product, or finding an unsatisfactory power connection, etc.
Exceeding the weight capacity of the chair will void the warranty. Fabric shading cannot be guaranteed for
replacement parts or replacement chairs.
PR128-MED .......................375 lbs.
PR128-LAR.........................375 lbs.
In the event that the product does not conform to this warranty at any time while this warranty
is in effect, Golden will correct the defect in conformity with the Consumer Limited Lifetime and
Seven Year Warranty. THE LIMITED LIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE
SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES
ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESSED, IMPLIED, OR
ARISING BY OPERATION OF LAW INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT
COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Some states do not allow this exclusion or limitation of incidental damages so the above limitation
or exclusion may not apply to you.
GOLDEN shall not be liable for any incidental or consequential damage or loss not contained in this
Warranty.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from
state to state.
All warranty claims must be approved by Golden Technologies before any service is performed.
Warranty is valid in all 50 states, Canadian Provinces and Puerto Rico.

13
Relax The Back
Zero Gravity Lift Chair
Limited Warranty Protection Plan
ONE-YEAR TERM
1. This Protection Plan is an agreement between Relax The Back (RTB) and Golden Technologies whereby
GOLDEN TECHNOLOGIES (GT) will furnish to the first retail purchaser of the RTB Zero Gravity Lift Chair,
should it prove defective by reason of improper workmanship and components excluding fabric.
a. In Home Service. For the Coverage Term or Period as provided by the Protection Plan, GT will provide In
Home Service. A GT representative will be allocated to your home to service your RTB Zero Gravity Lift
Chair. In the event the product cannot be serviced to the RTB franchisee’s satisfaction, a replacement
Lift Chair of equal or greater value will be provided by GT with no additional charges.
b. The first option is always to repair the lift chair in the home; the last option is to approve a replacement.
However, if Golden Technologies replaces a Lift Chair, and upon inspection of returned chair it is
determined that the cause for the return is other than manufacturer fault, then a 15% restocking fee
and all freight will be charged back to the RTB Franchisee.
c. Parts. For the Coverage Term or Period as provided by the Protection Plan, GT will repair or replace,
at the RTB franchisees and/or GT’s option, your RTB Zero Gravity Lift Chair, without charge for the
replacement parts.
d. Labor For the Coverage Term or Period as provided by the Protection Plan, GT will provide labor for the
warranty repair or replacement of your RTB Zero Gravity Lift Chair without charge to you.
e. Freight. For the Coverage Term or Period as provided by the Protection Plan, If for any reason that your
RTB Zero Gravity Lift Chair needs to be replaced, all freight costs associated with the replacement will
be the responsibility of GT.
f. Notice. This Protection Plan is administered by Golden Technologies, Inc. To obtain warranty service, you
must notify Golden Technologies, Inc. of any defects within the applicable Term or Period of Coverage.
Golden Technologies will not be responsible for any repairs made without prior authorization
from Golden Technologies. Contact Golden Technologies, Inc at 1-800-624-6374.
g. The Effective date for the term of Limited Warranty Protection Plan commences on the date of the
first retail purchase and is non-transferable.
h. The Coverage Period for the term of Limited Warranty Protection Plan commences on the date of
the first retail purchase and expires Twelve (12) months from the date of the first retail purchase.
i. The manufacturer’s Consumer Limited Lifetime Warranty and Limited Warranty Protection Plan
commence at time of purchase to the original retail consumer.
Exclusions:
This Limited Warranty Protection Plan does not cover any parts altered or repaired by any unauthorized
representatives; parts subject to misuse, abuse or improper service by the consumer; damage or
malfunction resulting from improper operation, maintenance or storage; damage or malfunction
resulting from acts of nature or acts of criminal mischief; damage or malfunction resulting from
exceeding specified weight limits; items used for commercial or institutional use; unnecessary
service calls solely for the purpose of educating the consumer about the use of the product.
ANY EXPRESS COVERAGE NOT PROVIDED HEREIN, ANY REMEDY WHICH, BUT FOR THIS PROVISION,
MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED.
THE IMPLIED MERCHANTABILITY AND OR FITNESS FOR ANY PARTICULAR PURPOSE IS EXPRESSLY
EXCLUDED.
Some states do not allow the exclusion or limitation of incidental, special or consequential damages, so
the above limitations or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state. BEFORE REQUESTING SERVICE: Please review the manufacturer’s operating instruction
booklet (if provided) to insure proper installation and correct customer control adjustments. If the problem
persists, please call 1-800-624-6374, or write us at Golden Technologies, Inc., 401 Bridge Street, Old
Forge, PA. 18518.
TO OBTAIN SERVICE: Contact the Administrator by calling 1-800-624-6374, or write us at Golden
Technologies, Inc., 401 Bridge Street, Old Forge, PA. 18518. Proof of purchase dates are required when
requesting Limited Warranty service. You may be asked to present your sales receipt or other document,
which establishes proof and date of purchase.

14
CAUTION
Do not allow children to play on this mechanized
furniture or operate the mechanism.
Leg rest folds down on closing so that a child could
possibly be injured.
Always leave chair in a sitting position. Keep hands
and feet clear of mechanism. Only the occupant
should operate it.
#
CARE AND MAINTENANCE
Your lift chair will require routine maintenance checks. You can perform some
of these checks, while others may require assistance from a provider. By
following these maintenance checks, you can make sure your lift chair gives
you years of trouble-free operation. If you have any questions or concerns
regarding your lift chair’s care and maintenance, contact your provider.
9Before cleaning your lift chair, consult your provider for the proper types
of cleaner and cleaning methods.
9Keep all electrical components free from moisture and liquid spills.
Intended for indoor use only.
9Periodically inspect all wiring harnesses to make sure they are not cut,
damaged, frayed, or disconnected. If damage of any type is present,
unplug the lift chair and contact your provider.
9Periodically check all fasteners for tightness, wear, and corrosion. If any
of these are present, unplug the lift chair and contact your provider.
Warning: Be careful of pinch points and sharp metal parts (wear
gloves).
9Replace the batteries after one use. Replace the batteries yearly, even if
they were not used. Batteries are intended for one use only!

#

#
GOLDEN TECHNOLOGIES 401 BRIDGE ST OLD FORGE PA 18518-2323
PLACE
STAMP
HERE