Reliance Gsm Gateway Assembly instructions

Designed to communicate with the Vthree wireless operated
prepay and billing device, to accurately report back to the
service provider on the consumption of energy in
residential properties.
GSM Gateway
Installation and Maintenance Instructions
Installer’s Guide

1
Contents
Reliance Worldwide Corporation (UK) Ltd.........2
Energy Billing.....................................................3
Partnership ........................................................3
General Information ...........................................4
Specifications.....................................................4
Dimensions ........................................................4
Compliance........................................................4
Network Diagram................................................5
General Installation Guidance ...........................6
Location .............................................................6
Mains Power Supply..........................................7
Commissioning ..................................................8
Commissioning Light Sequence ........................9
Troubleshooting................................................10

2
Reliance Worldwide Corporation (UK) Ltd
Reliance Worldwide Corporation (UK) Ltd are part of the Australian-based
group of companies collectively known as Reliance Worldwide Corporation,
with the UK brand known as Reliance Water Controls.
Reliance Worldwide Corporation (UK) Ltd is a specialist in the design,
distribution and technical support for temperature and flow controls.
With group offices and manufacturing plants throughout the world, Reliance
offers a wealth of knowledge and expertise which is reflected throughout
our products. Being part of many specialised trade associations and having
our own UKAS accredited laboratory, puts us at the forefront of any new
regulations or changes which impact the industry, and allows for continous
product development and innovation, within our specialised product area.
Accredited to BS EN ISO 9001:2008, Reliance provides technical support to
specifiers, architects, consultants and mechanical contractors to ensure that
the correct products are selected when designing and installing domestic,
commercial and industrial water systems.
Our core product range is related to thermostatic control, with the
manufacturing undertaken at our head office in Brisbane, Australia. We have
an extensive range of thermostatic mixing valves, shower control valves
and taps, all of which use the same high quality technology to control the
temperature of water. Within this range we have different valves to suit
various applications and working parameters, including both TMV2 and
TMV3 approved controls.
Reliance are market leaders of OEM controls with a complete range
of safety valves for use in G3 unvented systems and a wide range of
Underfloor Heating Controls (UFH) to allow for safe distribution of hot water
throughout a property. The range includes; thermostatic control valves for
safe hot water temperatures, manifolds to enable even distribution, complete
UFH kits to allow ease of installation and commissioning, and a range of
modern and stylish programmers to complement these controls.

3
Energy Billing
An independent company that specialises in billing and prepay systems for
decentralised heating schemes. Providing expert knowledge and advice on
a range of services specific to clients’ needs. With bespoke service provision
for energy billing and prepayment systems, offering an unrivalled quality
of service for Housing Managers and applications to suit any community
heating system needs.
These market leading products are already installed in many schemes
throughout the UK, and with many thousands of units in operation, it
provides revenue protection by reducing the energy supplier’s credit risk.
This system is also able to recover any pre-existing account arrears helping
to improve cash flow and scheme efficiency and through our varied customer
top-up provisions, provide ease of use for your community energy scheme
users.
Energy Billing are supported by a comprehensive range of efficient back
office account invoicing and billing solutions whether it is, scheme utility
billing or the collection of existing account arrears, providing the UK’s most
comprehensive range of prepay devices for community heating schemes.
Partnership
Combining product excellence, a large and trusted network of installers and
industry professionals backed up by outstanding track record in customer
service, Reliance supply the GSM Gateway which complements the Vthree
pre-payment unit and extensive range of Thermal Interface Units (TIUs)
they offer, with Energy Billing as the service provider ensuring a secure and
reliable service is maintained.

4
General Information
The GSM Gateway unit communicates efficiently with up to a maximum of
fifty Vthree pre-payment units, to accurately report back to Energy Billing on
the consumption of energy in each residential property.
The Vthree unit uses the ‘Zig Bee’ type protocol, to form a local ‘mesh-
network’ whereby all units talk together to establish connections back to the
GSM Gateway which provides the two-way communication with the service
provider Energy Billing. The GSM Gateways are GSM (Global system
for mobile) based; eliminating the need for the installation of additional
broadband telephone lines and further simplifying the installation process.
Two-way communication allows for data to be read back from the properties;
such as periodic meter reading for the preparation of periodic statements
or for claiming of Government subsidies and allowances. Following a
change of occupancy, the Vthree unit can be remotely reset to the scheme’s
opening settings (emergency credit level, any initial credit amounts etc.) thus
reducing visits to the property to reset the units.
Specifications
Operating Voltage: 220-240 Vac
Maximum Permissable Switched Load: 240Vac 3A Resistive
Insulated Properties: IP56
Operating Ambient Temperature Range: 0 - 40°C
Dimensions
220 x 300 x 125mm
285 x 300 x 135mm (with the additional lugs to secure to wall)
Cable length: 1000mm
Compliance
RoHS Directive 2011/65/EU
EMC Directive 2014/30/EU
CE approved
REACH
LVD
WEEE

5
Vthree (up to 50 units)
Gateway 2
Gateway 1
IsolatePower Supply
BeforeEntry
EnergyBilling Ltd.
SerialNo:10a9b250c106 Loc:
GSMGateway: Input 100-240 VAC0.33A 50/60hz
OakHouseB,RansomWood
Rainworth,Manseld,Notts.NG210HJ
01623675300
IsolatePower Supply
BeforeEntry
EnergyBilling Ltd.
SerialNo:10a9b250c106 Loc:
GSMGateway: Input 100-240 VAC0.33A 50/60hz
OakHouseB,RansomWood
Rainworth,Manseld,Notts.NG210HJ
01623675300
Typical arrangement for the ‘Zig Bee’ protocol which forms a local ‘mesh-network’
whereby all Vthree units talk together to establish connections with a GSM Gateway
which then provides the two-way communication with the service provider, Energy
Billing.
Ideally the GSM Gateway would be positioned in the centre of the network to keep
the ‘pathways’ to a minimum distance.
Network Diagram

6
General Installation Guidance
PLEASE NOTE: The installation of this device must only be undertaken
by a suitably trained and qualified electrician; all local safety standards
must be observed. All works must satisfy Building/IEE Wiring
Regulations in force at the time of installation. We recommend that this
work be passed by an approved NICEIC member.
Please Note: Prior to installation please call Energy Billing on Tel: 01623
675 300 to discuss the install.
This installation guide is provided to give instruction on the best installation
practices that should be observed to ensure the safe install and correct
functioning of the GSM Gateway unit. Failure to comply with these
instructions will result in the warranty becoming null and void. Please keep
this booklet safe for future reference.
Location
The GSM Gateway unit is for use in a residential property and should
therefore be mounted in a suitable location away from direct sunlight, and
away from sources of excess heat, electrical interference and water/humidity.
sources. Ensure the mounting surface is firm and dry, the ideal locations are
riser cupboards with no public access.
Present the GSM Gateway to the wall surface you wish to secure it to and
mark the positions to drill in the centre of the four lugs which protrude from
the sides.
Drill the four holes which have been marked.
Isolate Power Supply
Before Entry
Energy Billing Ltd.
Serial No:10a9b250c106 Loc:
GSMGateway : Input 100-240 VAC 0.33A 50/60hz
Oak House B, Ransom Wood
Rainworth, Manseld, Notts. NG21 0HJ
01623 675 300
250mm
230mm

7
There is no need to open the GSM Gateway unit for fixing. Use appropriate
rawl plugs and fixing screws to secure the GSM Gateway to the wall using
the 4 external lugs which are on the sides of the unit.
Isolate Power Supply
Before Entry
Energy Billing Ltd.
Serial No:10a9b250c106 Loc:
GSMGateway : Input 100-240 VAC 0.33A 50/60hz
OakHouseB, Ransom Wood
Rainworth,Mansfield,Notts. NG21 0HJ
01623675300
Isolate Power Supply
Before Entry
Energy Billing Ltd.
Serial No:10a9b250c106 Loc:
GSMGateway : Input 100-240 VAC 0.33A 50/60hz
OakHouse B, Ransom Wood
Rainworth,Mansfield, Notts. NG21 0HJ
01623675 300
Mains Power Supply
The GSM Gateway unit comes complete with a 1000mm 2 core cable and
therefore requires a Live and Neutral connection, which should be secured
to a 220/240 Volt AC fused spur, no greater than 6A.

8
Commissioning
Please Note: The GSM Gateway unit is designed to communicate with
the Vthree pre-payment units, reference should be made to the Vthree
installation guide for correct set-up of these programmers.
When powering up the GSM Gateway
for the first time the following sequence
should be followed:
Unscrew the 4 slotted cover screws
(anti-clockwise) and remove the cover to
expose the internal LED commissioning
light display.
With the cover removed
beware of live power.
DO NOT touch internal
components when power
is on.
Isolate Power Supply
Before Entry
Energy Billing Ltd.
Serial No:10a9b250c106 Loc:
GSMGateway : Input 100-240 VAC 0.33A 50/60hz
OakHouseB, Ransom Wood
Rainworth,Manseld,Notts. NG21 0HJ
01623675300
Power
LAN
WAN
Signal
WiFi
LED light status display
(no power shown)

9
Please contact Energy Billing on
Tel: [phone] to ensure
connectivity has been estabilished.
Energy Billing will require the serial
number of the GSM Gateway, this
can be located on the label on the
front cover.
Commissioning Light Sequence
With power-up the LED light status display MUST show this sequence of
lights AND NO OTHER. Allow 5 minutes from power-up until display is set.
Power = Green
LAN = Green
WiFi = (off BLANK)
WAN = Green.
Signal
Signal strength is indicated by the following LED light indication:
Green = Excellent strength
Orange = Good strength
Red = Poor strength
BLANK = No signal
In the event of a BLANK signal the unit should be repositioned, or the
antenna moved to outside the box to receive a better signal.
Allow 5 minutes for the signal to be established.
Once the correct LED light display has been established, refit the cover.
Isolate Power Supply
Before Entry
Energy Billing Ltd.
Serial No:10a9b250c106 Loc:
GSM Gateway : Input 100-240 VAC 0.33A 50/60hz
Oak House B, Ransom Wood
Rainworth, Manseld, Notts. NG21 0HJ
01623 675 300

10
Troubleshooting
If any light sequences or signals deviate from the information provided in the
Commisioning Section please contact Energy Billing to ascertain the correct
procedure for rectification of the GSM Gateway Tel: [phone].
Disposal of old electrical appliances.
For electrical products sold within the European Community. At the
end of this product’s useful life, it should not be disposed of with
household waste. Please recycle where facilities exist. Check with
your local authority or retailer for recycling advice in your local area.

Reliance Worldwide Corporation (UK) Ltd reserves the right to make changes to the product
which may affect the accuracy of information contained in this leaflet.
ZINS690115_001_01-18
Reliance Worldwide Corporation (UK) Ltd
Worcester Road,
Evesham,
Worcester,
WR11 4RA,
UK
Tel: [phone]
Fax: [phone]
www.rwc.co.uk